Assistant Plumbing Service Manager

Salary And Compensation

$ 45000 - $ 55000 per year

Job Location

Lancaster, New York Onsite

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Job Description

Permanent 8 hour shift

Assistant Plumbing Service Manager

Are you a detail-oriented professional with strong organizational skills and a passion for customer service? StaffBuffalo is actively seeking candidates for an Assistant Plumbing Service Manager position for one of our commercial contractor clients. This full-time role, paying $45,000 - $5,000 per year, offers the opportunity to support a fast-paced plumbing service department, manage customer relationships, and ensure seamless day-to-day operations.

As the Assistant Plumbing Service Manager, you will play a key role in coordinating service calls, managing materials and inventory, and working closely with customers and service technicians to deliver high-quality solutions. You’ll assist in estimating jobs, ensuring timely billing, and maintaining efficient workflow within the service department. This is a dynamic position that requires strong multitasking abilities, excellent communication skills, and the ability to thrive in a fast-moving environment.

This role is ideal for someone with plumbing, HVAC, or service industry experience, but training is available for motivated individuals with strong organizational and customer service skills.

This position is based on-site in Lancaster, NY.

Responsibilities:

  • Support plumbing service technicians by coordinating materials and ensuring timely billing.
  • Manage inventory and work closely with customers to meet their needs efficiently.
  • Provide accurate estimates and maintain clear communication regarding job expectations and costs.
  • Spend considerable time on the phone with customers, addressing inquiries and coordinating job details.
  • Oversee the completion of emergency service jobs, typically completed within a few days.
  • Ensure compliance with safety regulations, plumbing codes, and industry standards.
  • Foster a positive, customer-focused work environment and promote teamwork.

Qualifications:

  • Experience in plumbing, HVAC, or a related field preferred, but training will be provided for the right candidate.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills to interact with customers and team members.
  • Ability to manage multiple priorities in a fast-paced, customer-oriented environment.
  • Proficiency in Microsoft Office Suite and general office software.
  • Valid driver’s license with a clean driving record.

Benefits:

  • Competitive salary of $45, 00 - 55,000 per year , plus performance-based incentives.
  • Health, dental, and vision insurance.
  • Paid time off and holidays .
  • Career growth and professional development opportunities.
  • Supportive and collaborative work environment.

The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

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Company Info

StaffBuffalo LLC

StaffBuffalo is your premier partner for recruiting and talent optimization, committed to building strong, innovative teams that drive business success. We specialize in connecting top talent with the right opportunities, offering expert HR management tailored to small and medium-sized businesses. Our core values—collaboration, accountability, and excellence—ensure that we deliver exceptional results for both employers and job seekers. Trust StaffBuffalo to elevate your business or career to the next level.

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