Job Title: Residential Maintenance Superintendent
Location: Easton, Pennsylvania
Reports To: Property Manager/Director of Operations

Job Summary:
The Superintendent is responsible for maintaining the physical integrity of the properties by ensuring all common areas, units and mechanical systems are kept in good condition This role requires timely response to maintenance requests, preventative upkeep, and a proactive approach to maintaining a well-run portfolio in Easton

Key Responsibilities:

General Maintenance & Repairs

• Perform routine maintenance and repairs, including some plumbing, electrical, HVAC, carpentry, and painting
• Diagnose and troubleshoot issues internally before calling vendors
• Ensure all units are move-in ready by completing necessary turn over repairs and inspections
• Ability to perform some in-house renovation tasks, if needed

Property Upkeep & Preventative Maintenance

• Conduct routine inspections of common areas, building exteriors, and grounds to identify potential issues
• Responsible for all landscaping and snow removal
  • Upkeep of landscaping/grounds
  • Salting, de-icing, and clearing walkways and parking lots
• Perform preventative maintenance on mechanical equipment, appliances, and building systems
• Plan with the Property Manager all scheduled preventative maintenance – quarterly, bi-annually, and annually

Vendor Management

• Source and vet vendors, ensuring timely, reliable and quality work
• Work with vendors to secure quality services at fair prices and assist Property Manager with managing contracts
• Coordinate, schedule and meet vendors at the various properties for work orders or recurring services
• Spend time with vendors and learn common issues/fixes

Tenant Maintenance Requests

• Respond to maintenance work order requests from tenants professionally and in a timely manner, including after-hours and emergency maintenance calls
• Provide excellent customer service while troubleshooting and resolving maintenance concerns
• Communicate effectively with tenants, Property Manager and Director of Operations regarding maintenance timelines and expectations
• Utilize AppFolio to check, update and complete Work Orders

Safety & Compliance

• Ensure properties comply with building codes, health and safety regulations
• Maintain security systems, fire safety equipment, and emergency protocols

Inventory & Supplies Management

• Keep detailed maintenance records and logs for compliance and reporting purposes
• Maintain an organized inventory of tools, parts, and supplies needed for repairs
• Track supply usage and ensure stock of adequate supplies
• Ensure proper use and care of maintenance equipment

Reporting and Budgeting

• Work closely with Property Manager, maintenance team members, and external vendors
• Assist with planning for maintenance related expenses
• Review expenses quarterly with Property Manager and Director of Operations

This is not a complete list of duties and may require additional tasked items to perform.

Qualifications:

• Ability to use hand tools, power tools, and equipment safely
• Strong problem-solving skills and ability to work independently
• Excellent communication skills
• Valid driver’s license and reliable transportation
• Ability to lift up to 50lbs

Preferred Qualifications:

• Certifications in HVAC, plumbing, or electrical work or willing to obtain/train
• Prior experience managing multi-unit residential properties

Pay, Schedule & Benefits:

• Pay: Competitive hourly rate based on experience, starting at $25/hour. On-call availability 24/7 for emergencies required
• Schedule: Monday – Friday, with weekends/on-call duties as needed
• Benefits: Health & dental insurance, 401(k), paid time off