43 Front Desk jobs in Pineville
Concierge
Posted 22 days ago
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Job Summary:
The Concierge at Marriott acts as the go-to resource for guests seeking information or services during their stay. This role involves offering personalized assistance and ensuring that guest requests are met with the highest level of hospitality and professionalism.
Responsibilities:
- Provide guests with information about local features such as shopping, dining, nightlife, and recreational destinations.
- Make travel arrangements for guests, including tours, reservations, and transportation.
- Assist guests with services such as spa appointments, tee times, tickets to special events, and restaurant reservations.
- Handle special requests for guests with specific needs.
- Coordinate the delivery of guest amenities and handle luggage assistance when needed.
- Maintain a logbook of guest inquiries and requests, ensuring timely follow-up and satisfaction.
- Build and maintain relationships with local vendors and service providers.
Qualifications:
- Proven experience as a concierge or in a similar role.
- Excellent knowledge of the local area, including attractions, events, and activities.
- Strong organizational and multitasking abilities.
- Exceptional communication skills and a customer-oriented approach.
- Fluent in English; additional languages are a plus.
- High school diploma; degree in hospitality or relevant field preferred.
Hotel Front Desk Attendant
Posted today
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We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Responsibilities
•Work with the housekeeping staff to ensure rooms are ready for new guests
•Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
•Handle customer complaints as necessary
•Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
•Bookkeeping: keep accurate records of all hotel guest account information
Qualifications
•Well-versed in taking telephone calls and handling stressful situations
•1+ year of hotel industry experience or related job preferred
•High school graduate, GED recipient, or equivalent
•Exhibits working knowledge of Microsoft Office and reservation management systems
•Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Front Desk Supervisor/Customer Service - Hilton
Posted today
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Hilton Hotel Brands - Front Desk Agent
Posted today
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Four Points Alexandria - Front Desk Agent
Posted today
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Aimbridge Hospitality - 2301 N Macarthur Dr (Guest Service / Concierge) As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of operation; Handle check-ins and check-outs; Deliver guest items.Hiring Immediately >>
Office Assistant
Posted 4 days ago
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Job Description
Front Desk Assistant needed for high volume office
Must be computer literate and efficient in Microsoft Word and Excel with a solid customer service background.
Qualities needed:
- Self- motivated
- Dependable with stable work history
- Outgoing personality
- Excellent customer service skills
- Team player that will work well in a team environment
- Ability to multi-task in a fast-paced environment and handle challenging priorities as needed.
Competitive salary, incentive bonuses, and excellent benefit package.
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