What Jobs are available in the United States?

At Vupico , we’re dedicated to delivering exceptional customer experiences through innovative technology and human-centered service. We’re looking for a Live Support Agent to join our fully remote team and provide real-time assistance to our customers across North America. This role is perfect for someone who thrives in fast-paced environments, enjoys solving problems, and is passionate about helping people.

• Respond to customer inquiries via live chat, email, and other digital channels with professionalism, empathy, and accuracy.
• Diagnose and resolve product or service issues promptly while maintaining a high level of customer satisfaction.
• Provide clear, helpful information about Vupico’s products, features, and troubleshooting steps.
• Escalate complex issues to the appropriate team when necessary, ensuring timely follow-up and resolution.
• Maintain detailed and accurate records of customer interactions in the support system.
• Collaborate with the support and product teams to identify recurring issues and recommend improvements.
• Continuously learn and stay updated on company products, policies, and best practices.
• Contribute to achieving key support metrics, including response time, resolution time, and customer satisfaction scores.

• Bachelor’s degree or equivalent professional experience.
• Prior experience in live chat or customer support (SaaS, tech, or e-commerce preferred).
• Excellent written and verbal communication skills with a strong ability to empathize and adapt tone.
• Tech-savvy, with the ability to navigate multiple systems and tools simultaneously.
• Detail-oriented, self-motivated, and able to manage time effectively in a remote environment.
• Comfortable using CRM and support platforms (e.g., Zendesk, Intercom, HubSpot).
• Team player who thrives in a collaborative, fast-moving environment.

Job Responsibilities:

• Patient Care: Provide direct care to patients undergoing dialysis treatments, monitoring their health before, during, and after dialysis sessions.
• Medical Procedures: Administer medications, initiate dialysis treatments, monitor vital signs, and manage any complications or emergencies during treatments.
• Documentation: Record patient information in medical charts, including treatment details, progress, and vital signs.
• Patient Education: Educate patients and their families on dialysis, kidney disease management, and lifestyle adjustments.
• Collaboration: Work closely with other healthcare providers, including nephrologists and technicians, to ensure the highest quality of care.

Skills Needed:

• Strong clinical knowledge of kidney disease and dialysis procedures.
• Excellent patient care and communication skills.
• Ability to assess and respond to patient needs in a fast-paced environment.
• Attention to detail for accurate documentation and monitoring.
• Compassionate and empathetic attitude.

Job Responsibilities:

• Patient Support: Assist in setting up and preparing dialysis equipment, and ensure patients are comfortable during treatments.
• Monitor Dialysis Machines: Operate dialysis machines, adjusting settings as required, and monitor patients for any issues during treatment.
• Medical Assistance: Take vital signs, weight measurements, and assist with other basic medical tasks like blood draws.
• Patient Interaction: Provide emotional support and education to patients undergoing dialysis.
• Safety: Ensure the safety and cleanliness of dialysis equipment and patient areas.

Skills Needed:

• Ability to work with medical equipment and technology.
• Good communication skills to interact with patients and medical teams.
• Knowledge of basic patient care techniques and protocols.
• Strong attention to detail and ability to follow instructions.
• Empathy and understanding of patient concerns.

Job Responsibilities:

• Patient Diagnosis and Treatment: Diagnose and manage kidney diseases, particularly end-stage renal disease (ESRD) requiring dialysis.
• Treatment Planning: Develop personalized treatment plans, including decisions on dialysis modality, medication, and lifestyle changes.
• Collaboration: Work with other specialists and dialysis teams to coordinate patient care.
• Emergency Management: Respond to urgent issues such as dialysis complications or acute kidney injuries.
• Patient Education: Counsel patients on managing chronic kidney disease, dialysis options, and transplant referrals.

Skills Needed:

• Expertise in nephrology, including kidney diseases and dialysis treatment.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal and communication skills to build rapport with patients and families.
• Ability to work in a multidisciplinary team.
• Compassion and understanding in dealing with chronic illnesses.

Job Responsibilities:

• Leadership: Oversee the daily operations of the dialysis center, ensuring the facility is running efficiently and compliant with healthcare regulations.
• Team Management: Supervise and mentor nursing staff, dialysis technicians, and other clinic personnel.
• Quality Control: Monitor patient outcomes and ensure adherence to clinical standards and protocols.
• Budgeting and Scheduling: Manage the center's budget, staffing schedules, and resources to optimize patient care and operational efficiency.
• Patient Satisfaction: Ensure a high level of patient satisfaction by addressing concerns, resolving conflicts, and maintaining a positive environment.

Skills Needed:

• Strong leadership and management skills.
• In-depth knowledge of dialysis care standards and regulatory requirements.
• Excellent organizational skills for scheduling and resource allocation.
• Strong communication and interpersonal skills.
• Problem-solving and conflict-resolution abilities.

Job Responsibilities:

• Equipment Maintenance: Responsible for the maintenance, cleaning, and preparation of dialysis machines and equipment.
• Sterilization: Ensure all equipment is sterilized and ready for patient use, following infection control procedures.
• Support Role: Assist clinical staff by setting up dialysis machines and preparing patients for their treatments.
• Record Keeping: Document all procedures and maintenance activities related to dialysis equipment.

Skills Needed:

• Technical aptitude for handling medical equipment.
• Understanding of sterilization and infection control procedures.
• Ability to troubleshoot technical issues with dialysis equipment.
• Attention to detail and strong organizational skills.

Job Responsibilities:

• Emotional Support: Provide counseling and emotional support to dialysis patients and their families, addressing the psychological impacts of chronic kidney disease and dialysis.
• Advocacy: Help patients navigate healthcare systems, including insurance, access to treatment, and financial aid programs.
• Care Coordination: Collaborate with other healthcare providers to ensure comprehensive care for patients.
• Education: Teach patients and families about their disease, treatment options, and lifestyle adjustments.

Skills Needed:

• Strong interpersonal and communication skills for counseling and patient interactions.
• Ability to work with diverse populations and cultural backgrounds.
• Problem-solving skills to navigate complex healthcare systems.
• Compassionate and empathetic approach.

• Teamwork: Ability to work collaboratively in a multidisciplinary healthcare environment.
• Patient-Centered Care: Focus on providing compassionate and effective care.
• Time Management: Ability to handle multiple responsibilities in a fast-paced setting.
• Compliance: Knowledge of healthcare regulations and a commitment to maintaining standards of care.
• Problem Solving: Ability to identify issues and provide effective solutions in a timely manner.

DaVita offers a variety of roles, all of which require a focus on patient care, teamwork, and specific technical or clinical knowledge related to dialysis treatments. Whether you're interested in a clinical, technical, or leadership position, strong communication, attention to detail, and empathy are central to success at DaVita.

- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

Database Manager (Remote)

VA is seeking an experienced and detail-oriented Database Manager to oversee the organization, maintenance, and security of our data systems. The ideal candidate will ensure data integrity, optimize performance, and support business operations through efficient database management and analysis.

In this remote role, you will be responsible for designing and maintaining database systems, developing data management protocols, monitoring system performance, and troubleshooting database issues. You will also work closely with IT and business teams to ensure data accuracy, implement backup and recovery procedures, and manage user access and permissions.

The successful candidate should have a strong background in database administration, with proficiency in SQL, data modeling, and database management systems such as MySQL, Oracle, or PostgreSQL. Attention to detail, analytical thinking, and excellent problem-solving skills are essential.

Suffolk Technologies offers competitive pay, flexible remote work options, and opportunities for career advancement within a dynamic and innovative organization that values data-driven decision-making.

Job Type: Permanent (Remote)**
Salary: $45–$60 per hour (depending on experience)

 Become the Change — Be a Social Worker!

Are you passionate about helping others and making a real difference in people’s lives? A career in social work could be your calling!

Social workers are everyday heroes who support individuals, families, and communities through life’s toughest challenges. Whether it’s guiding a child through a difficult home situation, helping someone overcome mental health struggles, or connecting families to vital resources — social workers bring hope, stability, and empowerment wherever they go.

This role isn’t just about giving advice; it’s about listening, understanding, and taking action. Social workers stand for compassion, equality, and justice, ensuring that every person — no matter their background — has access to the support they deserve.

You could work in schools, hospitals, nonprofits, or government agencies, helping people build stronger, happier, and more independent lives. It’s a profession that combines heart and skill, and every day brings a new opportunity to change someone’s story for the better.

Whether you’re just starting your career or looking to do something more meaningful, social work offers purpose, growth, and connection.

Make an impact. Inspire hope. Change lives.
Because when you choose social work, you’re not just choosing a job — you’re choosing to make the world a better place, one person at a time.

The Billing Manager oversees and manages the billing operations of an organization. This includes supervising billing staff, ensuring accurate and timely invoicing, maintaining billing systems, and working closely with other departments such as finance and customer service to resolve billing issues. The Billing Manager ensures compliance with company policies, financial regulations, and customer agreements while optimizing billing processes for efficiency and accuracy.

• Supervise and lead the billing team to ensure accuracy and timeliness of all invoices.
• Develop and implement billing procedures and policies.
• Monitor and reconcile customer accounts to ensure accurate billing and collections.
• Review and approve billing adjustments, credits, and refunds.
• Prepare regular financial and billing reports for management.
• Coordinate with finance, accounting, and operations teams to resolve billing discrepancies.
• Maintain up-to-date knowledge of billing software and financial regulations.
• Train and evaluate billing staff performance.

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field (preferred).
• 3–5 years of experience in billing, accounting, or financial management.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.

• Competitive salary and annual performance bonuses
• Health, dental, and vision insurance
• Life and disability insurance
• Flexible work schedule

A Data Entry Clerk is responsible for accurately inputting, updating, and maintaining information in company databases and systems. This role ensures that data is organized, consistent, and accessible for reporting and analysis. It’s a detail-oriented position that supports administrative, accounting, or operations teams.

• Enter, update, and verify data in company systems and databases
• Review data for accuracy, completeness, and consistency
• Maintain electronic and paper files in an organized manner
• Generate and distribute reports as needed
• Identify and correct errors in data entry or system records
• Communicate with team members to resolve data discrepancies
• Assist with other administrative tasks as required

• High school diploma or GED (Associate’s degree preferred)
• Proficiency with Microsoft Office (Excel, Word) and database software
• Strong attention to detail and organizational skills
• Typing speed of at least 45–60 WPM with high accuracy
• Ability to manage time and meet deadlines
• Good written and verbal communication skills

• Health, dental, and vision insurance
• Career growth and training opportunities

The Project Manager oversees the planning, execution, and completion of projects to ensure they are delivered on time, within scope, and within budget. This role requires strong organizational, leadership, and communication skills to coordinate team members, manage resources, and meet client or company objectives.

• Plan, initiate, and manage projects from start to finish.
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, timelines, and budgets.
• Lead cross-functional teams and delegate tasks effectively.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Communicate regularly with stakeholders, clients, and management regarding project status.
• Manage changes to project scope, schedule, and costs using appropriate verification techniques.
• Ensure quality standards and project objectives are met.
• Prepare project documentation, reports, and performance evaluations.

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree a plus).
• Proven experience as a Project Manager or in a related role.
• Strong understanding of project management methodologies (Agile, Waterfall, etc.).
• Proficiency with project management tools such as Asana, Trello, or Microsoft Project.
• Excellent leadership, time management, and problem-solving skills.

• Competitive salary (average $90,000–$110,000 annually depending on experience)
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick leave, holidays)

Office Assistant (Remote)
Valcon Careers is seeking a dependable and organized Office Assistant to provide remote administrative support to our growing operations team. The ideal candidate is proactive, detail-oriented, and capable of managing multiple administrative tasks efficiently while maintaining accuracy and professionalism.

As a remote Office Assistant, you will handle day-to-day clerical duties such as managing email correspondence, preparing documents, maintaining digital filing systems, scheduling meetings, and assisting with data entry and record keeping. You will also help coordinate internal communications and support the management team in handling operational requests.

The ideal candidate should have excellent written and verbal communication skills, proficiency with Microsoft Office or Google Workspace, and the ability to work independently with minimal supervision. A high level of organization, reliability, and time management is essential.

Valcon Careers offers competitive hourly pay, flexible scheduling, and long-term growth opportunities within a collaborative, innovation-focused work culture.

Job Type: Permanent (Remote)
Salary: $38 per hour