76 Infrastructure jobs in Lansing

Join to apply for the Infrastructure Engineer role at Creative Financial Staffing (CFS) 1 week ago Be among the first 25 applicants Join to apply for the Infrastructure Engineer role at Creative Financial Staffing (CFS) Creative Financial Staffing (CFS) provided pay range This range is provided by Creative Financial Staffing (CFS). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $100,000.00/yr - $20,000.00/yr Direct message the job poster from Creative Financial Staffing (CFS) Director, Technology Recruiting | West Michigan & Beyond | Job Title: Infrastructure Engineer Location: Lansing, MI | Onsite Salary: 100,000 – $1 0,000 Job Type: Full-Time | Permanent Travel Requirements: Occasional travel required About The Role We’re seeking a skilled and adaptable Infrastructure Engineer to join our IT team in Lansing, MI. This is more than just a technical role - it’s a chance to grow, lead, and make a tangible impact. You’ll have complete ownership of the network, a hand in enterprise systems, and the freedom to choose impactful projects. In return, we’ll support your learning, pay for your certifications, and give you the autonomy to shape your role. Here’s What Makes This Opportunity Unique Flexibility: Small, agile department where everyone chooses their own projects based on interest and passion. Freedom to Build: There’s no rigid budget - if something makes sense and you want to do it, you’ll have the support to make it happen. Career Growth: We’ll pay for certifications and support your professional development. While the title is Infrastructure Engineer , this position blends systems engineering, networking, and help desk support. You'll serve as the sole Network Engineer in the environment, while also supporting enterprise infrastructure and pitching in where needed. Key Responsibilities Full ownership of the entire network infrastructure. Managing Cisco routers, switches, firewalls, and wireless systems. Designing, maintaining, and securing network architecture. Working with an external network consultant for advanced support. Ensuring high availability and performance across the network. Managing Windows Server environments, virtualization (VMware/Hyper-V), and backups. Performing server maintenance, updates, and patch management. Supporting infrastructure projects, improvements, and documentation. Assisting in the administration of storage and cloud systems. Contributing to the overall stability and scalability of IT operations. Resolve occasional Level 2-3 Help Desk tickets. Provide user support with professionalism and urgency. Requirements Of The Infrastructure Engineer A current CCNA certification (preferred). Active, hands-on experience with Cisco routers, switches, and firewalls. A solid understanding of network architecture and troubleshooting. Systems experience including Windows Server, virtualization, and backups. A collaborative attitude and comfort working across multiple areas of IT. A “jack-of-all-trades” mindset with the drive to own and improve technology. #ZRCFSTECH #INJUL2025 Infrastructure Engineer Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Accounting Referrals increase your chances of interviewing at Creative Financial Staffing (CFS) by 2x Sign in to set job alerts for “Infrastructure Engineer” roles. Lansing, MI $60,000.00-$70,000.00 4 eeks ago East Lansing, MI 93,600.00- 130,000.00 6 days ago SDET with Playwright_Okemos, MI_Only on W2_No 1099/C2C Lansing, MI 65,000.00- 75,000.00 6 days ago Lansing, MI 125,000.00- 150,000.00 4 days ago Mason, MI 56,887.00- 81,365.00 2 weeks ago East Lansing, MI 63,000.00- 70,000.00 2 weeks ago Lansing, MI 84,300.00- 173,300.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

What We're Looking For

We are seeking a network-focused Cloud Infrastructure Engineer to play a key role in designing, optimizing, and securing the underlying infrastructure that powers our organization's cloud environments. As we transition from a hybrid environment to a cloud-first model, this role will be instrumental in architecting scalable, secure, and resilient infrastructure, ensuring seamless workload migration, and integrating new cloud environments into our ecosystem.

With a focus on core cloud infrastructure, including networking, identity and access management, security, storage, compute, and cross-cloud integrations, you will collaborate closely with peers in infrastructure, security, and other areas of the platform engineering team to ensure our cloud environment adheres to best practices, governance frameworks, and automation-first principles.

What You Will Do

• Using Infrastructure as Code tools and mindset, automate the deployment of the environments we provide to our application teams and business units to maximize portability, in a way that is as Simple, Secure, and Scalable as possible

• With an emphasis on networking, directly support platform engineering partners and application development teams in troubleshooting, provisioning and maintaining various enterprise infrastructure

• Deploy, maintain, and optimize network infrastructure in Azure, AWS, and managed Colo

• Configure and manage virtual networks and subnets, including IP addressing, routing, firewall rules, and load balancing

• Through IPAM, maintain a network topology that provides for integration testing among development teams while remaining flexible enough to unify additional environments as merger and acquisition requires

• Solution and implement Direct Connect, Express Route, and VPN technologies to establish secure, reliable and resilient connections

• Work closely with Security and Compliance to ensure security framework adherence (SOC2, Hi-Trust, FEDRAMP etc.)

• Be a force multiplier for the development teams, enabling them to focus on delivering business value as quickly and efficiently as possible

What You Need to Succeed

• 5+ years of experience with infrastructure management, or platform engineering experience

• Experience in automation, networking, and general IT infrastructure

• In-depth knowledge of cloud computing and network technologies

• The drive to bring clarity to vague situations, a desire to constantly expand your skills and the ability to work closely with a team solving complex problems

• Communication skills and the ability to describe complex problems to non-technical staff

• Competency with the following technologies:

• Compute technologies: Azure VMs, EC2, VMware vSphere

• Network security:

• Azure - VNets, NSG, AGW

• AWS - VPC,TGW, Peering, SG, ALB, NLB

• NextGen FW, VPN

• Storage: Azure Files & Blob, Amazon S3

• Automation: Ansible Automation Platform, Terraform, Git(hub/lab)

• Core: Windows & Linux, DNS / IPAM, Active Directory

• Curiosity, adaptability, and flexibility needed to navigate a growing enterprise

What Helps You Stand Out

• Group Policy, AAD / Entra, PowerShell, CIFS & NFS storage protocol, Palo Alto, F5

• Deep knowledge of cloud services, containerization, and/or Kubernetes

• DataDog, Cloud Network Monitoring

• Experience migrating, connecting, and securing disparate environments

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:

$108,000-$135,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at . We will review your request for reasonable accommodation on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy ( .

• Participate, partner, and collaborate with SME's, database administrators, internal and external vendors to understand their requirements and provide viable solution using industry standards.
• Troubleshoot and provide proactive support for production and non-production application servers, ensuring full compliance of the Service Level Agreements (SLA).
• Work with little to no supervision, assign work to, mentor and engage work of less senior staff.
• Responsible for providing project details, standard operating procedures, setting standards and policies around middleware administration.
• Work requires the customary and regular exercise of discretion and independent judgment.
• Analyze complex local and wide area network systems, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring communication media with concentrators, bridges and other devices.
• Resolves difficult interoperability problems to obtain operation across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like.
• Configures systems to user environments. Supports acquisition of hardware and software as well as subcontractor services.
• May act as a technical project leader or provide work leadership for lower-level employees.
• Participates in and may lead groups/committees related to processes, standards, and best practices.
• Investigates and analyzes resource utilization and prepares reports.
• Optimizes the network infrastructure to maintain the highest possible level of performance and security.
• Plans for the replacement of obsolete resources that make up the enterprise network infrastructure.
• Recommends new software and hardware that provide new features/functions and prepares documentation to support recommendation of new software/hardware.
• Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware.
• Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment.
• Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis.
• Build, support and maintain the VDI environment, including standardized templates, application delivery methods, enterprise antivirus, persona management infrastructure, host servers and zero clients.
• Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware.
• Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment.
• Recommends improvements and changes to methods and procedures.
• Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis.
• Troubleshoots and resolves complex issues that involve the core operating system or desktop components, performing root cause analysis for service interruption and implementing preventative measures.
• Establish technical direction of solution development across a wide variety of platforms.
• Design and architect the enterprise network, security systems, servers and storage infrastructure, both virtual and physical, applying best practices and established standards.
• Design and architect standard operating procedures and policies related to the network, security systems, server and storage infrastructure.
• Design and architect the Microsoft and Linux infrastructure for the enterprise.
• Design and architect methods to the protect company data and systems through the use of security solutions, backups, redundancy and disaster recovery solutions.
• Investigates and analyzes resource utilization and prepares reports and metrics, making appropriate changes to optimize the infrastructure and provide the highest possible level of performance and security.
• Coordinate direction of infrastructure architecture with technical experts in other disciplines within the IT department.
• Develops and implements strategic vision for network / systems.
• Participates in setting strategic direction and technical design for network, security systems, servers and storage infrastructure for the company.
• Maintains up-to-date technical knowledge and understanding of network, security systems, servers and storage infrastructure.
• Mentor Network Infrastructure engineers in maintaining multi cloud ecosystem.
• Strong knowledge of network security-based tools available within in multi-cloud infrastructure.
• Follow industry best practices for maintaining multi-cloud workloads.
• Evaluate and leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation.
• Serve as a technical leader for installation, configuration, and deployment of software.
• Leverage middleware technologies to provide robust, cutting-edge integration solutions to achieve new goals and meet new challenges rapidly and cost-effectively fully and successfully.
• Automate daily administrative tasks, configure, and implement SSL and remediate Security Vulnerabilities as per corporate security guidelines and address audit findings.
• Participate, partner, and collaborate with SME's, database administrators, Network, system administrators, software developers, internal and external vendors to understand their requirements and provide viable solution using middleware standards.
• Assist in documenting current, revised, and new processes and procedures.
• Assist researching and planning implementation of middleware upgrades, security patches and fixes.
• Troubleshoot and provide proactive support for production and non-production application servers, ensuring full compliance of the Service Level Agreements (SLA).
• Provide guidance at disaster recovery exercises. Break fix on application jobs and claim, complete request tickets each month.
• Ensure changes follow appropriate SDLC and release management processes.
• Raise awareness of application, tool and data issues and resolutions with appropriate personnel.
• Respond to and resolve reported application, data, or tool issues in a timely manner.
• Identify and resolve advanced application issues using appropriate code languages, toolsets, or configuration processes.
• Lead Middleware Infrastructure engineers in maintaining multi cloud ecosystem.
• Strong knowledge of network security-based tools available within in multi-cloud infrastructure.
• Follow industry best practices for maintaining multi-cloud workloads.
• Evaluate and leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation.
• Serves as a technical leader in the installation and configuration of off the shelf enterprise-level applications.
• Assists development with analysis and design for new or existing systems.
• Provides some scripting (Windows / Unix) as needed.
• Participates in and may lead groups/committees related to processes, standards, and best practices.
• Ensures documentation is up to date.
• Supports a wide number and type of applications, including middleware and batch activity through operational (maintenance) and/or new project implementation(s).
• Installs and configures off the shelf enterprise-level applications.
• Ensures security among data management and associated processes, including adhering to data retention policies, file systems and data transfers.
• Identifies, tracks, resolves, responds, and raises awareness of complex application and data issues.
• Develops and maintains technical documentation for supported applications (implementation design documents, support activities, etc.).
• Provides 24 x 7 support as needed.
• Enhance existing telecom VoIP networks, wide area networks, and mobile networks across the enterprise.
• Evaluate and install purchased equipment and services.
• Work with the business units to understand their requirements and negotiate scope and terms of delivery.
• Develop internal service level agreements with customers and internal suppliers.
• Create test environments as needed in analysis and design.
• Interface with vendors to select and acquire new products or make changes and resolve problems for existing products.
• Manages and leads large telecommunications projects from inception to completion.
• Coordinate all aspects of projects including cabling, client consultant, vendor, and technician coordination, completing necessary documentation and equipment recommendations.
• Consult with management regarding telecommunications requirements. Performs technical reviews of user requests and vendor product selection.
• Assist in prioritizing and integrating changes through change management process.
• Identify future technology opportunities and their application to the business.
• Travel to customer sites for support and implementation.
• Trouble-shoot day-to-day problems with telecom, mobility, and WAN networks.
• Use continuous improvement techniques to analyze performance and reduce defects.
• Act as primary switch technician for maintenance, backups, LCR, turning, PRI local and long distance for all company PBX's.

• Bachelor's degree in computer science, information technology, or related field required.
• Certification or progress toward certification of, industry-recognized professional designation preferred and encouraged.
• Combinations of relevant education and work experience may be considered in lieu of a degree.
• Continuous learning, as defined by Company's learning philosophy, is required.

• 7 years' experience within an IT environment which provides the necessary skills, knowledge and abilities.
• One-year relevant experience supporting personal computers in a multi-site, multi-platform environment as well as telephone support of remote staff preferred.
• Experience within the insurance industry highly preferred.

• Consistent and proficient demonstration of required job SKA which exceed standard job expectations.
• Consistent and proficient demonstration of troubleshooting that demonstrates a comprehensive and holistic understanding of systems integration.
• Exceptional customer support with proven track record of positive outcomes.
• Advanced knowledge of IT systems, including networking, server, storage and applications.
• Demonstrated ability to resolve and collaborate on complex, multifaceted issues.
• Demonstrated leadership ability with proven results as a team facilitator/leader within multi-functional teams.
• Considerable knowledge of, and the ability to practically apply, necessary testing, practices and procedures.
• Excellent technical knowledge of former and current Microsoft Windows enterprise desktop and server operating systems, including installation procedures, security tuning, troubleshooting and configuration management.
• Knowledge of IT system installation, configuration, and maintenance.
• Strong software Development Life Cycle principles, processes, tools, and techniques.
• Knowledge of performance measuring and monitoring of IT systems.
• Ability to apply the principles of independent logical thinking to define problems, collect data, establish facts and draw valid conclusions.
• Ability to comprehend the consequences of various problem situations and to refer them for appropriate decision-making.
• Ability to handle multiple priorities, establish workflows, and meet necessary deadlines.
• Ability to work with minimum supervision.
• Excellent oral and written communication skills.
• Ability to communicate factual and technical information with customers clearly and concisely.
• Ability to effectively exchange information clearly and concisely and to present ideas, report facts and other information and respond to questions as appropriate.
• Ability to maintain confidentiality.
• Ability to perform other assignments at locations outside the office.
• Ability to work varying hours, including evenings, weekends and holidays as required.
• Ability and proficiency in the use of computers and company standard software.
• Ability to manage and lead complex projects.

• Ability to understand business needs and conceptualize and implement information systems that support those business strategies.
• Extensive knowledge and understanding of computer systems architecture and design, computer industry trends and project management.
• Excellent technical knowledge of former and current Microsoft Windows enterprise desktop and server operating systems, including installation procedures, security tuning, troubleshooting and configuration management.
• Excellent technical knowledge of network, security and storage infrastructure including local area networks, wide area networks, wireless networking, VPN, firewalls, routers, switches, storage arrays, load balancers, WAN optimizers, endpoint security and encryption, proxy servers, digital certificates, hypervisors, data center management and cabling standards.
• Knowledge of applications and platforms including Microsoft Exchange, Microsoft Active Directory and Group Policy, Microsoft Office and Office 365, DNS servers, DHCP servers and Lightweight Directory Access Protocol.
• Excellent troubleshooting abilities using techniques and methods which will isolate and identify faulty components or configurations within a system so that services can be quickly restored to normal levels of operation.

• Ability and proficiency in the use of computers and company standard software specific to position.
• Ability to troubleshoot client/server problems.
• Knowledge of communication layer between network and middleware servers.
• Demonstrated competency in middleware administration.
• Ability to use Oracle database utilities and management tools.
• Knowledge of SQL and PL/SQL, UNIX commands, and shell programming.

• Strong leadership, negotiation, conflict management and facilitation skills.
• Ability to set priorities and manage workload to meet those priorities.
• Ability to work effectively with all levels of management and different business partner organizations.
• Strong technical writing and documentation skills.
• Advanced knowledge of performance measuring and monitoring of IT systems.

• Solid understanding of telephone system management, ACD, CDR, and cabling specifications is preferred, coupled with knowledge of telephony technical terms.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Expert knowledge of voice and data telecommunication systems and networks including TDM & VoIP Telephone systems, MPLS, Sonet, DS3, DS1, and Internet Services.
• Expert knowledge of mobile networks including Wi-Fi, Cellular (CDMA, GSM).
• Expert knowledge of Smart phones, cell phones, and tablets including setup and support for voice and data usage.
• Knowledge of telecommunications tariffs and rate plans.
• Ability to exchange information and technical knowledge of telephone switches, cabling systems, voice messaging systems, wireless communications, and Call Center tools.
• Knowledge of Federal Telecommunications Act.

• Participate, partner, and collaborate with SME's, database administrators, internal and external vendors to understand their requirements and provide viable solution using industry standards.
• Troubleshoot and provide proactive support for production and non-production application servers, ensuring full compliance of the Service Level Agreements (SLA).
• Work with little to no supervision, assign work to, mentor and engage work of less senior staff.
• Responsible for providing project details, standard operating procedures, setting standards and policies around middleware administration.
• Work requires the customary and regular exercise of discretion and independent judgment.
• Analyze complex local and wide area network systems, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring communication media with concentrators, bridges and other devices.
• Resolves difficult interoperability problems to obtain operation across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like.
• Configures systems to user environments. Supports acquisition of hardware and software as well as subcontractor services.
• May act as a technical project leader or provide work leadership for lower-level employees.
• Participates in and may lead groups/committees related to processes, standards, and best practices.
• Investigates and analyzes resource utilization and prepares reports.
• Optimizes the network infrastructure to maintain the highest possible level of performance and security.
• Plans for the replacement of obsolete resources that make up the enterprise network infrastructure.
• Recommends new software and hardware that provide new features/functions and prepares documentation to support recommendation of new software/hardware.
• Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware.
• Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment.
• Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis.
• Build, support and maintain the VDI environment, including standardized templates, application delivery methods, enterprise antivirus, persona management infrastructure, host servers and zero clients.
• Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware.
• Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment.
• Recommends improvements and changes to methods and procedures.
• Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis.
• Troubleshoots and resolves complex issues that involve the core operating system or desktop components, performing root cause analysis for service interruption and implementing preventative measures.
• Establish technical direction of solution development across a wide variety of platforms.
• Design and architect the enterprise network, security systems, servers and storage infrastructure, both virtual and physical, applying best practices and established standards.
• Design and architect standard operating procedures and policies related to the network, security systems, server and storage infrastructure.
• Design and architect the Microsoft and Linux infrastructure for the enterprise.
• Design and architect methods to the protect company data and systems through the use of security solutions, backups, redundancy and disaster recovery solutions.
• Investigates and analyzes resource utilization and prepares reports and metrics, making appropriate changes to optimize the infrastructure and provide the highest possible level of performance and security.
• Coordinate direction of infrastructure architecture with technical experts in other disciplines within the IT department.
• Develops and implements strategic vision for network / systems.
• Participates in setting strategic direction and technical design for network, security systems, servers and storage infrastructure for the company.
• Maintains up-to-date technical knowledge and understanding of network, security systems, servers and storage infrastructure.
• Mentor Network Infrastructure engineers in maintaining multi cloud ecosystem.
• Strong knowledge of network security-based tools available within in multi-cloud infrastructure.
• Follow industry best practices for maintaining multi-cloud workloads.
• Evaluate and leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation.
• Serve as a technical leader for installation, configuration, and deployment of software.
• Leverage middleware technologies to provide robust, cutting-edge integration solutions to achieve new goals and meet new challenges rapidly and cost-effectively fully and successfully.
• Automate daily administrative tasks, configure, and implement SSL and remediate Security Vulnerabilities as per corporate security guidelines and address audit findings.
• Participate, partner, and collaborate with SME's, database administrators, Network, system administrators, software developers, internal and external vendors to understand their requirements and provide viable solution using middleware standards.
• Assist in documenting current, revised, and new processes and procedures.
• Assist researching and planning implementation of middleware upgrades, security patches and fixes.
• Troubleshoot and provide proactive support for production and non-production application servers, ensuring full compliance of the Service Level Agreements (SLA).
• Provide guidance at disaster recovery exercises. Break fix on application jobs and claim, complete request tickets each month.
• Ensure changes follow appropriate SDLC and release management processes.
• Raise awareness of application, tool and data issues and resolutions with appropriate personnel.
• Respond to and resolve reported application, data, or tool issues in a timely manner.
• Identify and resolve advanced application issues using appropriate code languages, toolsets, or configuration processes.
• Lead Middleware Infrastructure engineers in maintaining multi cloud ecosystem.
• Strong knowledge of network security-based tools available within in multi-cloud infrastructure.
• Follow industry best practices for maintaining multi-cloud workloads.
• Evaluate and leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation.
• Serves as a technical leader in the installation and configuration of off the shelf enterprise-level applications.
• Assists development with analysis and design for new or existing systems.
• Provides some scripting (Windows / Unix) as needed.
• Participates in and may lead groups/committees related to processes, standards, and best practices.
• Ensures documentation is up to date.
• Supports a wide number and type of applications, including middleware and batch activity through operational (maintenance) and/or new project implementation(s).
• Installs and configures off the shelf enterprise-level applications.
• Ensures security among data management and associated processes, including adhering to data retention policies, file systems and data transfers.
• Identifies, tracks, resolves, responds, and raises awareness of complex application and data issues.
• Develops and maintains technical documentation for supported applications (implementation design documents, support activities, etc.).
• Provides 24 x 7 support as needed.
• Enhance existing telecom VoIP networks, wide area networks, and mobile networks across the enterprise.
• Evaluate and install purchased equipment and services.
• Work with the business units to understand their requirements and negotiate scope and terms of delivery.
• Develop internal service level agreements with customers and internal suppliers.
• Create test environments as needed in analysis and design.
• Interface with vendors to select and acquire new products or make changes and resolve problems for existing products.
• Manages and leads large telecommunications projects from inception to completion.
• Coordinate all aspects of projects including cabling, client consultant, vendor, and technician coordination, completing necessary documentation and equipment recommendations.
• Consult with management regarding telecommunications requirements. Performs technical reviews of user requests and vendor product selection.
• Assist in prioritizing and integrating changes through change management process.
• Identify future technology opportunities and their application to the business.
• Travel to customer sites for support and implementation.
• Trouble-shoot day-to-day problems with telecom, mobility, and WAN networks.
• Use continuous improvement techniques to analyze performance and reduce defects.
• Act as primary switch technician for maintenance, backups, LCR, turning, PRI local and long distance for all company PBX's.

• Bachelor's degree in computer science, information technology, or related field required.
• Certification or progress toward certification of, industry-recognized professional designation preferred and encouraged.
• Combinations of relevant education and work experience may be considered in lieu of a degree.
• Continuous learning, as defined by Company's learning philosophy, is required.

• 7 years' experience within an IT environment which provides the necessary skills, knowledge and abilities.
• One-year relevant experience supporting personal computers in a multi-site, multi-platform environment as well as telephone support of remote staff preferred.
• Experience within the insurance industry highly preferred.

• Consistent and proficient demonstration of required job SKA which exceed standard job expectations.
• Consistent and proficient demonstration of troubleshooting that demonstrates a comprehensive and holistic understanding of systems integration.
• Exceptional customer support with proven track record of positive outcomes.
• Advanced knowledge of IT systems, including networking, server, storage and applications.
• Demonstrated ability to resolve and collaborate on complex, multifaceted issues.
• Demonstrated leadership ability with proven results as a team facilitator/leader within multi-functional teams.
• Considerable knowledge of, and the ability to practically apply, necessary testing, practices and procedures.
• Excellent technical knowledge of former and current Microsoft Windows enterprise desktop and server operating systems, including installation procedures, security tuning, troubleshooting and configuration management.
• Knowledge of IT system installation, configuration, and maintenance.
• Strong software Development Life Cycle principles, processes, tools, and techniques.
• Knowledge of performance measuring and monitoring of IT systems.
• Ability to apply the principles of independent logical thinking to define problems, collect data, establish facts and draw valid conclusions.
• Ability to comprehend the consequences of various problem situations and to refer them for appropriate decision-making.
• Ability to handle multiple priorities, establish workflows, and meet necessary deadlines.
• Ability to work with minimum supervision.
• Excellent oral and written communication skills.
• Ability to communicate factual and technical information with customers clearly and concisely.
• Ability to effectively exchange information clearly and concisely and to present ideas, report facts and other information and respond to questions as appropriate.
• Ability to maintain confidentiality.
• Ability to perform other assignments at locations outside the office.
• Ability to work varying hours, including evenings, weekends and holidays as required.
• Ability and proficiency in the use of computers and company standard software.
• Ability to manage and lead complex projects.

• Ability to understand business needs and conceptualize and implement information systems that support those business strategies.
• Extensive knowledge and understanding of computer systems architecture and design, computer industry trends and project management.
• Excellent technical knowledge of former and current Microsoft Windows enterprise desktop and server operating systems, including installation procedures, security tuning, troubleshooting and configuration management.
• Excellent technical knowledge of network, security and storage infrastructure including local area networks, wide area networks, wireless networking, VPN, firewalls, routers, switches, storage arrays, load balancers, WAN optimizers, endpoint security and encryption, proxy servers, digital certificates, hypervisors, data center management and cabling standards.
• Knowledge of applications and platforms including Microsoft Exchange, Microsoft Active Directory and Group Policy, Microsoft Office and Office 365, DNS servers, DHCP servers and Lightweight Directory Access Protocol.
• Excellent troubleshooting abilities using techniques and methods which will isolate and identify faulty components or configurations within a system so that services can be quickly restored to normal levels of operation.

• Ability and proficiency in the use of computers and company standard software specific to position.
• Ability to troubleshoot client/server problems.
• Knowledge of communication layer between network and middleware servers.
• Demonstrated competency in middleware administration.
• Ability to use Oracle database utilities and management tools.
• Knowledge of SQL and PL/SQL, UNIX commands, and shell programming.

• Strong leadership, negotiation, conflict management and facilitation skills.
• Ability to set priorities and manage workload to meet those priorities.
• Ability to work effectively with all levels of management and different business partner organizations.
• Strong technical writing and documentation skills.
• Advanced knowledge of performance measuring and monitoring of IT systems.

• Solid understanding of telephone system management, ACD, CDR, and cabling specifications is preferred, coupled with knowledge of telephony technical terms.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Expert knowledge of voice and data telecommunication systems and networks including TDM & VoIP Telephone systems, MPLS, Sonet, DS3, DS1, and Internet Services.
• Expert knowledge of mobile networks including Wi-Fi, Cellular (CDMA, GSM).
• Expert knowledge of Smart phones, cell phones, and tablets including setup and support for voice and data usage.
• Knowledge of telecommunications tariffs and rate plans.
• Ability to exchange information and technical knowledge of telephone switches, cabling systems, voice messaging systems, wireless communications, and Call Center tools.
• Knowledge of Federal Telecommunications Act.

• Participate, partner, and collaborate with SME's, database administrators, internal and external vendors to understand their requirements and provide viable solution using industry standards.
• Troubleshoot and provide proactive support for production and non-production application servers, ensuring full compliance of the Service Level Agreements (SLA).
• Work with little to no supervision, assign work to, mentor and engage work of less senior staff.
• Responsible for providing project details, standard operating procedures, setting standards and policies around middleware administration.
• Work requires the customary and regular exercise of discretion and independent judgment.
• Analyze complex local and wide area network systems, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring communication media with concentrators, bridges and other devices.
• Resolves difficult interoperability problems to obtain operation across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like.
• Configures systems to user environments. Supports acquisition of hardware and software as well as subcontractor services.
• May act as a technical project leader or provide work leadership for lower-level employees.
• Participates in and may lead groups/committees related to processes, standards, and best practices.
• Investigates and analyzes resource utilization and prepares reports.
• Optimizes the network infrastructure to maintain the highest possible level of performance and security.
• Plans for the replacement of obsolete resources that make up the enterprise network infrastructure.
• Recommends new software and hardware that provide new features/functions and prepares documentation to support recommendation of new software/hardware.
• Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware.
• Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment.
• Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis.
• Build, support and maintain the VDI environment, including standardized templates, application delivery methods, enterprise antivirus, persona management infrastructure, host servers and zero clients.
• Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware.
• Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment.
• Recommends improvements and changes to methods and procedures.
• Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis.
• Troubleshoots and resolves complex issues that involve the core operating system or desktop components, performing root cause analysis for service interruption and implementing preventative measures.
• Establish technical direction of solution development across a wide variety of platforms.
• Design and architect the enterprise network, security systems, servers and storage infrastructure, both virtual and physical, applying best practices and established standards.
• Design and architect standard operating procedures and policies related to the network, security systems, server and storage infrastructure.
• Design and architect the Microsoft and Linux infrastructure for the enterprise.
• Design and architect methods to the protect company data and systems through the use of security solutions, backups, redundancy and disaster recovery solutions.
• Investigates and analyzes resource utilization and prepares reports and metrics, making appropriate changes to optimize the infrastructure and provide the highest possible level of performance and security.
• Coordinate direction of infrastructure architecture with technical experts in other disciplines within the IT department.
• Develops and implements strategic vision for network / systems.
• Participates in setting strategic direction and technical design for network, security systems, servers and storage infrastructure for the company.
• Maintains up-to-date technical knowledge and understanding of network, security systems, servers and storage infrastructure.
• Mentor Network Infrastructure engineers in maintaining multi cloud ecosystem.
• Strong knowledge of network security-based tools available within in multi-cloud infrastructure.
• Follow industry best practices for maintaining multi-cloud workloads.
• Evaluate and leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation.
• Serve as a technical leader for installation, configuration, and deployment of software.
• Leverage middleware technologies to provide robust, cutting-edge integration solutions to achieve new goals and meet new challenges rapidly and cost-effectively fully and successfully.
• Automate daily administrative tasks, configure, and implement SSL and remediate Security Vulnerabilities as per corporate security guidelines and address audit findings.
• Participate, partner, and collaborate with SME's, database administrators, Network, system administrators, software developers, internal and external vendors to understand their requirements and provide viable solution using middleware standards.
• Assist in documenting current, revised, and new processes and procedures.
• Assist researching and planning implementation of middleware upgrades, security patches and fixes.
• Troubleshoot and provide proactive support for production and non-production application servers, ensuring full compliance of the Service Level Agreements (SLA).
• Provide guidance at disaster recovery exercises. Break fix on application jobs and claim, complete request tickets each month.
• Ensure changes follow appropriate SDLC and release management processes.
• Raise awareness of application, tool and data issues and resolutions with appropriate personnel.
• Respond to and resolve reported application, data, or tool issues in a timely manner.
• Identify and resolve advanced application issues using appropriate code languages, toolsets, or configuration processes.
• Lead Middleware Infrastructure engineers in maintaining multi cloud ecosystem.
• Strong knowledge of network security-based tools available within in multi-cloud infrastructure.
• Follow industry best practices for maintaining multi-cloud workloads.
• Evaluate and leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation.
• Serves as a technical leader in the installation and configuration of off the shelf enterprise-level applications.
• Assists development with analysis and design for new or existing systems.
• Provides some scripting (Windows / Unix) as needed.
• Participates in and may lead groups/committees related to processes, standards, and best practices.
• Ensures documentation is up to date.
• Supports a wide number and type of applications, including middleware and batch activity through operational (maintenance) and/or new project implementation(s).
• Installs and configures off the shelf enterprise-level applications.
• Ensures security among data management and associated processes, including adhering to data retention policies, file systems and data transfers.
• Identifies, tracks, resolves, responds, and raises awareness of complex application and data issues.
• Develops and maintains technical documentation for supported applications (implementation design documents, support activities, etc.).
• Provides 24 x 7 support as needed.
• Enhance existing telecom VoIP networks, wide area networks, and mobile networks across the enterprise.
• Evaluate and install purchased equipment and services.
• Work with the business units to understand their requirements and negotiate scope and terms of delivery.
• Develop internal service level agreements with customers and internal suppliers.
• Create test environments as needed in analysis and design.
• Interface with vendors to select and acquire new products or make changes and resolve problems for existing products.
• Manages and leads large telecommunications projects from inception to completion.
• Coordinate all aspects of projects including cabling, client consultant, vendor, and technician coordination, completing necessary documentation and equipment recommendations.
• Consult with management regarding telecommunications requirements. Performs technical reviews of user requests and vendor product selection.
• Assist in prioritizing and integrating changes through change management process.
• Identify future technology opportunities and their application to the business.
• Travel to customer sites for support and implementation.
• Trouble-shoot day-to-day problems with telecom, mobility, and WAN networks.
• Use continuous improvement techniques to analyze performance and reduce defects.
• Act as primary switch technician for maintenance, backups, LCR, turning, PRI local and long distance for all company PBX's.

• Bachelor's degree in computer science, information technology, or related field required.
• Certification or progress toward certification of, industry-recognized professional designation preferred and encouraged.
• Combinations of relevant education and work experience may be considered in lieu of a degree.
• Continuous learning, as defined by Company's learning philosophy, is required.

• 7 years' experience within an IT environment which provides the necessary skills, knowledge and abilities.
• One-year relevant experience supporting personal computers in a multi-site, multi-platform environment as well as telephone support of remote staff preferred.
• Experience within the insurance industry highly preferred.

• Consistent and proficient demonstration of required job SKA which exceed standard job expectations.
• Consistent and proficient demonstration of troubleshooting that demonstrates a comprehensive and holistic understanding of systems integration.
• Exceptional customer support with proven track record of positive outcomes.
• Advanced knowledge of IT systems, including networking, server, storage and applications.
• Demonstrated ability to resolve and collaborate on complex, multifaceted issues.
• Demonstrated leadership ability with proven results as a team facilitator/leader within multi-functional teams.
• Considerable knowledge of, and the ability to practically apply, necessary testing, practices and procedures.
• Excellent technical knowledge of former and current Microsoft Windows enterprise desktop and server operating systems, including installation procedures, security tuning, troubleshooting and configuration management.
• Knowledge of IT system installation, configuration, and maintenance.
• Strong software Development Life Cycle principles, processes, tools, and techniques.
• Knowledge of performance measuring and monitoring of IT systems.
• Ability to apply the principles of independent logical thinking to define problems, collect data, establish facts and draw valid conclusions.
• Ability to comprehend the consequences of various problem situations and to refer them for appropriate decision-making.
• Ability to handle multiple priorities, establish workflows, and meet necessary deadlines.
• Ability to work with minimum supervision.
• Excellent oral and written communication skills.
• Ability to communicate factual and technical information with customers clearly and concisely.
• Ability to effectively exchange information clearly and concisely and to present ideas, report facts and other information and respond to questions as appropriate.
• Ability to maintain confidentiality.
• Ability to perform other assignments at locations outside the office.
• Ability to work varying hours, including evenings, weekends and holidays as required.
• Ability and proficiency in the use of computers and company standard software.
• Ability to manage and lead complex projects.

• Ability to understand business needs and conceptualize and implement information systems that support those business strategies.
• Extensive knowledge and understanding of computer systems architecture and design, computer industry trends and project management.
• Excellent technical knowledge of former and current Microsoft Windows enterprise desktop and server operating systems, including installation procedures, security tuning, troubleshooting and configuration management.
• Excellent technical knowledge of network, security and storage infrastructure including local area networks, wide area networks, wireless networking, VPN, firewalls, routers, switches, storage arrays, load balancers, WAN optimizers, endpoint security and encryption, proxy servers, digital certificates, hypervisors, data center management and cabling standards.
• Knowledge of applications and platforms including Microsoft Exchange, Microsoft Active Directory and Group Policy, Microsoft Office and Office 365, DNS servers, DHCP servers and Lightweight Directory Access Protocol.
• Excellent troubleshooting abilities using techniques and methods which will isolate and identify faulty components or configurations within a system so that services can be quickly restored to normal levels of operation.

• Ability and proficiency in the use of computers and company standard software specific to position.
• Ability to troubleshoot client/server problems.
• Knowledge of communication layer between network and middleware servers.
• Demonstrated competency in middleware administration.
• Ability to use Oracle database utilities and management tools.
• Knowledge of SQL and PL/SQL, UNIX commands, and shell programming.

• Strong leadership, negotiation, conflict management and facilitation skills.
• Ability to set priorities and manage workload to meet those priorities.
• Ability to work effectively with all levels of management and different business partner organizations.
• Strong technical writing and documentation skills.
• Advanced knowledge of performance measuring and monitoring of IT systems.

• Solid understanding of telephone system management, ACD, CDR, and cabling specifications is preferred, coupled with knowledge of telephony technical terms.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Expert knowledge of voice and data telecommunication systems and networks including TDM & VoIP Telephone systems, MPLS, Sonet, DS3, DS1, and Internet Services.
• Expert knowledge of mobile networks including Wi-Fi, Cellular (CDMA, GSM).
• Expert knowledge of Smart phones, cell phones, and tablets including setup and support for voice and data usage.
• Knowledge of telecommunications tariffs and rate plans.
• Ability to exchange information and technical knowledge of telephone switches, cabling systems, voice messaging systems, wireless communications, and Call Center tools.
• Knowledge of Federal Telecommunications Act.

We are seeking a highly skilled Infrastructure Solutions Architect to support enterprise network upgrades, optimization, and quality assurance. This role involves working closely with engineering teams to design, implement, and maintain a robust and secure network infrastructure. The ideal candidate will have extensive experience with enterprise network architecture, automation, security frameworks, and compliance standards , as well as a proven ability to mentor junior engineers and collaborate with cross-functional teams.

• Design, implement, and maintain enterprise network infrastructure, ensuring high availability and security.
• Support and upgrade network management platforms and associated infrastructure components .
• Troubleshoot, maintain and optimize network security and endpoint management solutions.
• Collaborate with internal teams to remediate security vulnerabilities and implement best practices.
• Provide mentorship and knowledge transfer to junior engineers.
• Work with vendors, product specialists, and research organizations to evaluate and implement best-fit technologies.
• Develop and document infrastructure solutions, ensuring alignment with industry standards and compliance requirements (e.g., NIST 800-53, PCI, ITIL ).
• Monitor and analyze network performance, troubleshooting issues as needed.
• Assist in the development of disaster recovery plans, security policies, and compliance frameworks .
• Communicate technical concepts to stakeholders at all levels, ensuring alignment with business goals.
• Prepare reports and presentations on network infrastructure improvements and project status.

Requirements

• 5+ years of experience in enterprise network architecture, troubleshooting, and maintenance .
• Strong understanding of network automation, security frameworks, and best practices .
• Experience with data center network solutions, routing, switching, and network security .
• Ability to lead projects, mentor team members, and manage multiple technical initiatives.
• Strong communication skills and ability to work in a collaborative team environment.
• Knowledge of ITIL processes and network performance analysis .

• Experience working with government agencies or highly regulated environments .
• Familiarity with NIST security standards, PCI compliance, and related security frameworks .
• Hands-on experience with cloud networking and hybrid cloud infrastructures .