511 Client Relations jobs in Wyloway
Customer Service/Sales
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**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Client Relations Specialist
Posted today
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Job Description
The Account Relations Specialist position is responsible for positively influencing Waystar's attrition rate by proactively identifying at risk clients, addressing cancellation/contract requests that are assigned and increasing usage of purchased products.
**WHAT YOU'LL DO**
- Monthly analysis to proactively identify clients that may be attrition risks
- Address all assigned cancellation tasks in an effort to salvage the business
- Address all assigned contract issues in an effort to limit client disruption
- Responsible for researching, identifying, and contacting clients that are underutilizing purchased products to promote awareness and increase usage
- Proactive outreach calls to clients with declining claim / remit volume
- Outreach calls to clients with impending renewal dates to ensure satisfaction
- Outreach calls to clients that return less than favorable satisfaction surveys
- Attend conferences and seminars when needed
- Travel as required
- Other duties as required
**WHAT YOU'LL NEED**
- Bachelor Degree preferred
- Extensive working knowledge of Medical Billing / Healthcare EDI
**ABOUT WAYSTAR**
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.
**WAYSTAR PERKS**
+ Competitive total rewards (base salary + bonus, if applicable)
+ Customizable benefits package (3 medical plans with Health Saving Account company match)
+ We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
+ Paid parental leave (including maternity + paternity leave)
+ Education assistance opportunities and free LinkedIn Learning access
+ Free mental health and family planning programs, including adoption assistance and fertility support
+ 401(K) program with company match
+ Pet insurance
+ Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**Job Category:** Client Operations
**Job Type:** Full time
**Req ID:** R2610
Client Relations Associate
Posted 1 day ago
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Job Description
Exciting Remote Opportunity: Join Our Team!
Are you looking to bring your skills and expertise to a dynamic team from the comfort of your own home? We are seeking motivated and talented individuals to contribute to our innovative projects and collaborate with us virtually.
Position Highlights:
Flexible Work Hours: Enjoy the freedom to manage your schedule while meeting deadlines and achieving goals.
Collaborative Environment: Work alongside a supportive team of professionals who are dedicated to your success.
Professional Growth: Access opportunities for learning and development to advance your career.
What You’ll Do:
Engage in Meaningful Tasks: Take on diverse and impactful assignments tailored to your strengths and interests.
Communicate Effectively: Use digital tools to stay connected and collaborate with team members and clients.
Deliver Results: Ensure high-quality output and contribute to our mission of excellence.
What We’re Looking For:
Skills and Experience: Relevant expertise and a strong track record in your field.
Self-Motivation: Ability to work independently with minimal supervision.
Technical Setup: Reliable internet connection and a suitable home office environment.
If you’re ready to embrace a new challenge and make a difference from anywhere, we’d love to hear from you! Apply today and start your journey with us.
Client Relations Associate
Posted today
Job Viewed
Job Description
Exciting Remote Opportunity: Join Our Team!
Are you looking to bring your skills and expertise to a dynamic team from the comfort of your own home? We are seeking motivated and talented individuals to contribute to our innovative projects and collaborate with us virtually.
Position Highlights:
Flexible Work Hours: Enjoy the freedom to manage your schedule while meeting deadlines and achieving goals.
Collaborative Environment: Work alongside a supportive team of professionals who are dedicated to your success.
Professional Growth: Access opportunities for learning and development to advance your career.
What You’ll Do:
Engage in Meaningful Tasks: Take on diverse and impactful assignments tailored to your strengths and interests.
Communicate Effectively: Use digital tools to stay connected and collaborate with team members and clients.
Deliver Results: Ensure high-quality output and contribute to our mission of excellence.
What We’re Looking For:
Skills and Experience: Relevant expertise and a strong track record in your field.
Self-Motivation: Ability to work independently with minimal supervision.
Technical Setup: Reliable internet connection and a suitable home office environment.
If you’re ready to embrace a new challenge and make a difference from anywhere, we’d love to hear from you! Apply today and start your journey with us.
Client Relations Associate
Posted 1 day ago
Job Viewed
Job Description
Exciting Remote Opportunity: Join Our Team!
Are you looking to bring your skills and expertise to a dynamic team from the comfort of your own home? We are seeking motivated and talented individuals to contribute to our innovative projects and collaborate with us virtually.
Position Highlights:
Flexible Work Hours: Enjoy the freedom to manage your schedule while meeting deadlines and achieving goals.
Collaborative Environment: Work alongside a supportive team of professionals who are dedicated to your success.
Professional Growth: Access opportunities for learning and development to advance your career.
What You’ll Do:
Engage in Meaningful Tasks: Take on diverse and impactful assignments tailored to your strengths and interests.
Communicate Effectively: Use digital tools to stay connected and collaborate with team members and clients.
Deliver Results: Ensure high-quality output and contribute to our mission of excellence.
What We’re Looking For:
Skills and Experience: Relevant expertise and a strong track record in your field.
Self-Motivation: Ability to work independently with minimal supervision.
Technical Setup: Reliable internet connection and a suitable home office environment.
If you’re ready to embrace a new challenge and make a difference from anywhere, we’d love to hear from you! Apply today and start your journey with us.
Client Relations Associate
Posted 1 day ago
Job Viewed
Job Description
Exciting Remote Opportunity: Join Our Team!
Are you looking to bring your skills and expertise to a dynamic team from the comfort of your own home? We are seeking motivated and talented individuals to contribute to our innovative projects and collaborate with us virtually.
Position Highlights:
Flexible Work Hours: Enjoy the freedom to manage your schedule while meeting deadlines and achieving goals.
Collaborative Environment: Work alongside a supportive team of professionals who are dedicated to your success.
Professional Growth: Access opportunities for learning and development to advance your career.
What You’ll Do:
Engage in Meaningful Tasks: Take on diverse and impactful assignments tailored to your strengths and interests.
Communicate Effectively: Use digital tools to stay connected and collaborate with team members and clients.
Deliver Results: Ensure high-quality output and contribute to our mission of excellence.
What We’re Looking For:
Skills and Experience: Relevant expertise and a strong track record in your field.
Self-Motivation: Ability to work independently with minimal supervision.
Technical Setup: Reliable internet connection and a suitable home office environment.
If you’re ready to embrace a new challenge and make a difference from anywhere, we’d love to hear from you! Apply today and start your journey with us.
Client Relations Associate
Posted 1 day ago
Job Viewed
Job Description
Exciting Remote Opportunity: Join Our Team!
Are you looking to bring your skills and expertise to a dynamic team from the comfort of your own home? We are seeking motivated and talented individuals to contribute to our innovative projects and collaborate with us virtually.
Position Highlights:
Flexible Work Hours: Enjoy the freedom to manage your schedule while meeting deadlines and achieving goals.
Collaborative Environment: Work alongside a supportive team of professionals who are dedicated to your success.
Professional Growth: Access opportunities for learning and development to advance your career.
What You’ll Do:
Engage in Meaningful Tasks: Take on diverse and impactful assignments tailored to your strengths and interests.
Communicate Effectively: Use digital tools to stay connected and collaborate with team members and clients.
Deliver Results: Ensure high-quality output and contribute to our mission of excellence.
What We’re Looking For:
Skills and Experience: Relevant expertise and a strong track record in your field.
Self-Motivation: Ability to work independently with minimal supervision.
Technical Setup: Reliable internet connection and a suitable home office environment.
If you’re ready to embrace a new challenge and make a difference from anywhere, we’d love to hear from you! Apply today and start your journey with us.
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Client Relations Associate
Posted 1 day ago
Job Viewed
Job Description
Exciting Remote Opportunity: Join Our Team!
Are you looking to bring your skills and expertise to a dynamic team from the comfort of your own home? We are seeking motivated and talented individuals to contribute to our innovative projects and collaborate with us virtually.
Position Highlights:
Flexible Work Hours: Enjoy the freedom to manage your schedule while meeting deadlines and achieving goals.
Collaborative Environment: Work alongside a supportive team of professionals who are dedicated to your success.
Professional Growth: Access opportunities for learning and development to advance your career.
What You’ll Do:
Engage in Meaningful Tasks: Take on diverse and impactful assignments tailored to your strengths and interests.
Communicate Effectively: Use digital tools to stay connected and collaborate with team members and clients.
Deliver Results: Ensure high-quality output and contribute to our mission of excellence.
What We’re Looking For:
Skills and Experience: Relevant expertise and a strong track record in your field.
Self-Motivation: Ability to work independently with minimal supervision.
Technical Setup: Reliable internet connection and a suitable home office environment.
If you’re ready to embrace a new challenge and make a difference from anywhere, we’d love to hear from you! Apply today and start your journey with us.
Associate I - Client Relations
Posted 3 days ago
Job Viewed
Job Description
Solutions for Today’s Challenges. Vision for Tomorrow’s Opportunities. Join William Blair, the Premier Global Boutique. William Blair has delivered trusted advice for nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia. We are committed to our people and culture, values, clients, and local communities. What sets us apart is that we are an independent partnership, with employees who have unique experiences, perspectives, and backgrounds. We provide advisory services, strategies, and solutions to meet clients’ evolving needs amid dynamic market conditions and varying industries. We strive to attract the most qualified, passionate candidates who specialize in investment banking, investment management, private wealth management, and a variety of other business functions. We work tirelessly to create an inclusive culture and take pride in fostering employees’ professional and personal growth. We empower our people to bring their best thinking each day so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. Equally, we are proud of our long-term partnerships with the communities in which we live and work, a legacy we inherited from our founder. We invite you to learn about how we are seeking excellence in everything we do and empowering our clients’ success with passion, creativity, and rigor. Job Description Investors rely on William Blair Private Wealth Management to activate their capital with purpose and precision. Our wealth advisors and their teams do this by delivering thoughtfully constructed, integrated wealth planning and by providing access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, William Blair combines the world-class investment resources of a full-service global firm and the high-touch service, stability, and culture of an independent boutique. This model empowers us to be singularly focused on our clients’ success across market cycles and across generations. The firm has been a well-respected provider of private wealth management since 1935 and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams. William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide professional client service while responding to client inquiries and requests. The qualified individual will focus on learning how to perform necessary tasks from higher level team members, review client documentation for completeness and compliance with applicable policies and regulations and apply understanding of firm products, policies, systems and current market conditions to support Wealth Advisor teams through client interactions. In addition, the selected individual will provide basic operational support to Wealth Advisors with moderate supervision. Responsibilities include but may not be limited to: Gain an understanding of the processes and procedures required for client account activity. Receive guidance from senior members on the team. Review and respond to client inquiries/service requests in a timely manner with a focus on client onboarding, cash management, account billing, trading (where required) and operational requests. Learn how to identify and communicate issues/potential problems that may require escalation. Review client account documentation to ensure all required account documentation is acquired and updated. Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of maintenance/updating of clients’ investment profile information. Develop an understanding of clients’ needs and preferences, as well as an understanding of current market conditions and regulatory requirements. Be responsive to changes in the business and compliance environment when communicating with clients. Learn how to develop and maintain internal and external relationships focused on enhancing the client experience. Leverage internal resources to ensure the integrated delivery of client solutions. Review client information and assist in the preparation of performance reports. May attend client and prospect meetings as an integral member of the Advisor support team when deemed appropriate. Proactively leverage ideas, insight, and relationships to help facilitate new and incremental business. Provide support to Business Managers, Investment Associates, and Wealth Advisors. Participate in additional projects as requested by Advisors and/or management. Facilitate general administrative tasks, if requested by Wealth Advisor(s), including but not limited to meeting set-up and travel arrangements. Ensure work activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures. Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness. Additional responsibilities as requested. EDUCATION AND EXPERIENCE Bachelor's Degree or equivalent work experience required. 1 year of experience required, with financial services industry experience preferred. SIE Exam, Series 7, and Series 63/65 (or 66) must be acquired within 150 days of employment. QUALIFICATIONS Client service orientation. Ability to organize and prioritize responsibilities and meet strict deadlines. Attention to detail and quality. Good written and verbal communication skills. Ability to work independently and cooperatively in a team environment. Ability to collaborate and build trusted relationships. Knowledge of applicable compliance/security industry rules and regulations. Experience with MS Office Suite. A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position. This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives. Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits. Salary Range $63,900 — $85,000 USD William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v #J-18808-Ljbffr
Hybrid E-Billing Client Relations Specialist
Posted 1 day ago
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This Jobot Job is hosted by: Haley Lucas
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $65,000 - $80,000 per year
A bit about us:
Join our dynamic team as a Permanent Hybrid E-Billing Client Relations Specialist in the Legal industry. This is a unique opportunity to leverage your skills in the exciting legal field, where you will be a crucial part of our organization. You will be responsible for the management of e-billing systems and client relationships, ensuring that our legal billing operations run smoothly and efficiently. This role is hybrid, allowing you to experience the best of both worlds with the flexibility of working remotely and the collaborative environment of in-office work.
Why join us?
Medical/Dental/Vision
401k with match
FSA
Life insurance/ AD&D
Hospital indemnity insurance
Short and long term disability
Hybrid remote/onsite work flexibility
Job Details
Responsibilities:
1. Manage and maintain e-billing systems including TyMetrix, Serengeti, courselink, datacert, Legal Exchange, and bottomline.
2. Prepare and submit monthly legal bills to various clients, ensuring accuracy and timeliness.
3. Review and post corrections and adjustments to billing records as needed.
4. Prepare monthly employee billing reports and provide analysis on the same.
5. Maintain strong client relationships, addressing their queries and concerns regarding e-billing in a timely and professional manner.
6. Collaborate with the legal team to understand the specific billing requirements of each client and implement them effectively.
7. Identify opportunities for process improvements in the billing system and implement them to enhance efficiency and accuracy.
8. Keep up-to-date with the latest trends and best practices in legal e-billing.
Qualifications:
1. A minimum of 5 years of experience in e-billing, preferably within the legal industry.
2. Proficiency in e-billing systems such as TyMetrix, Serengeti, courselink, datacert, Legal Exchange, and bottomline.
3. Proven experience in preparing and managing monthly billing and making corrections and adjustments.
4. Strong client relationship management skills, with a commitment to providing excellent customer service.
5. Excellent analytical skills, with the ability to analyze billing data and provide insights.
6. Strong interpersonal and communication skills, with the ability to work effectively both independently and as part of a team.
7. High attention to detail, with the ability to manage multiple tasks simultaneously and meet deadlines.
8. A degree in finance, accounting, or a related field is preferred.
This is a fantastic opportunity to take your e-billing career to the next level, working with a dynamic team in the challenging and rewarding legal industry. If you have the skills and experience we're looking for, we'd love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.