117 Office Assistant jobs in Rahway

A Medical Office Assistant for the Mobile Mammogram Program in Newark, NJ is now available through Adecco Healthcare and Life Sciences. This role is patient-centered, and you will be working in the Breast Imaging Center of a major medical center. You will perform patient registration, verifying orders, appointment reminders, calling past due patients, check-in's, insurance verification, no-show calls, mailing letter, request prior films, and all other duties assigned.
This position will require assistance working in the hospital and in the clinic mobile van serving the community at various sites.
Contract type - temp-hire
Start date - August 2025
Work hours - Tuesday-Thursday from 7:00am-5:30pm (with a 30-minute lunch). You will be working 4, 10-hour days.
Hourly pay rate - $20.92/hr.
**Essential Duties and Job Responsibilities:**
Actively contributes to creating a friendly, welcoming, and safe environment for UH customers.
Communicates clearly to ensure understanding.
Responds to complaints and concerns by resolving issues immediately whenever possible.
Organizes work process to accommodate customer needs, including internal customers and co-workers.
Meets or exceeds customer expectations for service.
Acts as a role model for Service Excellence.
Maintains professional composure in the workplace.
Works effectively with team to ensure customer service scores for work area meet/exceed targets.
Demonstrates respect for patient rights.
Greets patients and visitors in a prompt and courteous manner, explaining clinic procedures, answering routine questions, and facilitating adherence to schedule of appointments.
Accurately schedules/cancels/confirms patients' appointments according to the criteria of the department.
Provides information such as directions, pre-visit instructions, insurance form requirements, etc.
Conducts reminder calls to all patients.
Performs pre-registration when scheduling appointments.
Performs check-in and check-out processes "real time".
Productivity & quality meets/exceeds department standards.
Registers patients completely and accurately.
Ensures that pertinent data is obtained, updated, verified, and accurately entered into the computer system on all patients at each visit.
Secures appropriate signatures on all mandatory hospital documentation and consents.
Interviews all patients in a professional and courteous manner.
Serves as an interdepartmental liaison.
Verifies third party information.
Ensures referrals are obtained and collected; and that pre-authorization for services is verified.
Answers phone calls, takes accurate messages, and refers caller or message to appropriate party.
Researches non-routine questions and responds back to the caller in a timely manner.
Ensures entries pertaining to the patient are made in the electronic record.
As directed, communicates with various hospitals and physician offices regarding patient related information and documents.
Provides information in accordance with patient confidentiality standards.
Covers the new patient intake telephone line.
Enters patient intake information into the transplant electronic medical record.
Obtains medical records as required.
Notifies patient navigator and nurse reviewer regarding necessary follow-ups.
Performs initial intakes for inpatient transfers and promptly notifies patient navigator.
Mails out information packets and directions.
Makes referrals to the financial coordinators as needed.
Review and follow-up with MyChart folders i.e., patient scheduling request, patient advice.
Maintains an accurate filing system to meet the needs of the department, following established guidelines. Ensures that lab slips, x-ray reports, etc. are filed and/or prepped for scanning and/or scanned in a timely manner for Medical Records.
Assists with billing procedures and forms, assists in the preparation of documents and forms sent to/received from referring physician directed.
Prepares information for billing/processing by Finance.
Collects statistics as directed for administrative and regulatory purposes and produces reports as required.
Collects payments for services and follows established policies for cash collection and reconciliation.
Provides additional support to our Physician Referral System forms process.
**Qualifications:**
· Minimum of 2 years' experience working as a Medical Office Assistant or Patient Care Coordinator.
· Must have experience working with EPIC.
· Spanish speaking is preferred but not required.
**Pay Details:** $20.92 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance

Work from Home Office, Data Entry Remote Part-Time/Full-time Job

About the Job Position:

This remote entry-level role comes with training for qualified candidates. Depending on your expertise and desired area of interest, the remote duties may include work at home computer data entry, participating in market research activities such as survey design, focus group participation, product testing, social media and more. You may also be asked to assist with data analysis or providing feedback to support our clients in evaluating product potential. The position offers flexible work hours (part-time to full-time) with the opportunity to work from home and influence strategies across various industries, including automotive, healthcare, entertainment and more.

About Us:

Top Level Promotions specializes in market research, partnering with leading global brands to help businesses connect with customers and achieve sustainable growth. We are expanding our remote team and are looking for professionals to contribute valuable insights in a competitive environment.

Some of the Industries in Which We Work.

* Administration * Aerospace – Aviation & Atmosphere Science * Air Travelers & Airlines – International & Domestic Carriers * Amazon * Apparel/Accessories/Textiles – Online/Retail/Remote * Automotive – Design, Development, Manufacturing * Beverage Industry – Trends, Formulations & Technology * Candy/Confectionery – Chocolate, Sugar, Gum Products * Computers – Information and Online Communication Technology * Customer Service * Data Entry & Analytics * Education – Instruction and Training - Work from Home Programs * Film/Movie – Production, Film festivals, Distribution * Health Care – Public & Home Care * Manufacturing – Raw Materials & Machinery * Marketing & Study Design * Outdoor Gear – Outdoor Gear & Equipment * Pet Foods/Supplies/Pet Owners * Restaurants/Food Service * Travel/Tourism – Local/International * Toys – Industry Trends/Changes

Qualifications:

* Applicants are required to have access to home high-speed internet with a stable connection. * A functional home desktop or laptop computer with both camera and microphone capabilities. * It is imperative to have a designated quiet workspace available for work purposes.

Skills:

* Exceptional communication and interpersonal skills. * Strong organizational abilities while working independently. * Proficiency in fundamental computer applications and typing, encompassing email correspondence and data input. * Capacity to manage confidential information in a home office environment. * Attentive to detail and adept at delivering error-free work.

Job Perks:

* Enjoy the convenience of working from your home office, eliminating the need for a daily commute. * No prior experience necessary – all positions include comprehensive training. * Flexible options available for both in-person group meetings and online participation. * Customize your work schedule, whether you prefer part-time or full-time hours. * Contribute to market innovations and assist companies in enhancing their products and services. * Opportunities for career growth within companies based on active participation and seniority.

Salary:

This work from home position pays between 18.50 and 36.00 per hour depending your field of interest.

Experience:

This is an introductory position and training is provided to successful candidates.

Application:

We look forward to reviewing your completed application. If you have any questions or need assistance, please feel free to reach out. Important Note: We are currently only accepting applications from candidates located in Canada, USA, United Kingdom and Australia. Please only apply if you reside in one of these countries.

Sincerely,

Top Level Promotions HR Department

CUNY Office Assistant Level 1 (Provisional) - STAR Center
**GENERAL DUTIES**
**Assignment Level 1, 2 and 3** - Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below:
Documentation and Information
- Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
- Proofreads typed material for accuracy, correcting errors as necessary.
- Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
- Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
- Creates filing systems.
- Maintains departmental records; keeps separate confidential records when instructed.
- Retrieves and formats computerized data.
- With proper training, may take dictation and transcribe notes (written or recorded).
- Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
- Provides information, as directed, to faculty, students, employees, and the general public.
- Responds to routine inquires regarding departmental affairs.
- Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.
- Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.
- Furnishes information on the department's rules and regulations, when authorized.
- Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)
- Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
- Assists in training new employees in various office duties/use of office machines.
- Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
- Prepares routine reports, including drafts, using information received from various sources.
- Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
- Processes purchase orders and supply orders; verifies deliveries.
- Verifies inventory and supplies reports on request.
- Completes Time & Leave calculations and keeps up-to-date records.
- Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
- Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
- Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
- Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
- Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
- Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
- Assists in preparing and distributing materials such as recruitment documents.
- Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
- Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
- May serve on committees when authorized.
**Assignment Level 4** **-** Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Perform tasks at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.
- May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
- Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part-time office support staff.
- Initiates administrative procedures on behalf of the department.
- Administers a specialized area, requiring unique training and/or experience within a large office.
- Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants in Level 1.
- Prepares and compiles complex reports, including simple research and analysis.
- With approval, makes improvements to department forms.
- Develops record-keeping systems.
- Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
______________________________
**Levels 1, 2 and 3 are contractual pay steps based on length of employment.** **Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3.** **However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.**
**CONTRACT TITLE**
CUNY Office Assistant
**FLSA**
Non-exempt
**CAMPUS SPECIFIC INFORMATION**
New York City College of Technology (City Tech) of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering 58 associate and baccalaureate degrees, invites applications for a CUNY Office Assistant in the Scheduling Testing Advisement Registration (STAR) Center. This position is in provisional status. Continued employment is contingent upon taking and passing a civil service examination when it is offered by CUNY.
The STAR Center is a comprehensive advisement office that welcomes and offers enrollment support to new entering students and incoming transfer students. The STAR Center at City Tech provides academic information and centralized advising services to all undergraduate students, clarifying degree requirements and assisting with academic program planning. Making information available to students to provide a clear understanding of the academic requirements that impact their selection of programs and courses, leading to timely receipt of an associate and/or baccalaureate degree, is one of the STAR Center's primary roles.
The CUNY Office Assistant will:
+ Provide front desk coverage to greet students and visitors to the College;
+ Provide virtual office coverage to prospects and admitted students
+ Answer telephone calls; screens incoming calls and forwards/refers calls
+ Process direct transfer applications
+ Use Campus Management (Customer Relationship Management tool) to review, schedule, and confirm appointments.
+ Provide aid and support for workshop planning by preparing packets for distribution, assisting with check-in, disseminating information, etc.
+ Assist with arrangements for the semi-annual Open House, Accepted Student Day and Transfer Information Session
+ Provide clerical support for the office.
+ Perform other related duties as assigned.
**MINIMUM QUALIFICATIONS**
**Proof of meeting requirements 1 - 4 is needed before the close of a Civil Service Examination filing period. You may be asked to provide proof of meeting these requirements at any time between your application and the close of the filing period.**
1. A four-year high school diploma or its educational equivalent
2. Two (2) years of experience performing general office work, which may be met by one of the following:
A) Two (2) years of satisfactory, full-time experience performing general office work; **or**
B) One (1) year of satisfactory, full-time experience performing general office work **and** 30 semester credits from an accredited college or university; **or**
C) An associate's degree or 60 college credits from an accredited college or university.
3. Passage of a qualifying Work Experience Test.
4. **English Language Proficiency** . All candidates must be able to speak, read, write, and comprehend the English Language. English proficiency will be evaluated at the time of interview.
CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full-time experience during the same period (e.g., two month's related work experience at 20-34 hours per week equate to one month's full-time related work experience.) Part-time experience of fewer than 20 hours per week will NOT be credited at all.
The high school diploma or its educational equivalent must be approved by a State's Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
**OTHER QUALIFICATIONS**
The following knowledge, skills, and abilities are preferred:
+ Receptionist or administrative experience are highly desirable.
+ Proficiency in MS Office Suite applications (Outlook, Word, Excel) is strongly preferred
+ Ability to multitask and set priorities.
+ Strong interpersonal, organizational, and communication skills.
+ Customer service orientation and the ability to work effectively with faculty, staff, and students.
**COMPENSATION**
New Hire: $36,700*
Incumbent: $41,472
*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
**BENEFITS**
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
**HOW TO APPLY**
Visit access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
**CLOSING DATE**
Open until filled with review of resumes to begin on or after June 30, 2025.
**JOB SEARCH CATEGORY**
CUNY Job Posting: Support Staff
**EQUAL EMPLOYMENT OPPORTUNITY**
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30506
Location
NYC College of Technology

CUNY Office Assistant Level 1 (Provisional) - Hospitality Management
**GENERAL DUTIES**
**Assignment Level 1, 2 and 3** - Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below:
Documentation and Information
- Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
- Proofreads typed material for accuracy, correcting errors as necessary.
- Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
- Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
- Creates filing systems.
- Maintains departmental records; keeps separate confidential records when instructed.
- Retrieves and formats computerized data.
- With proper training, may take dictation and transcribe notes (written or recorded).
- Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
- Provides information, as directed, to faculty, students, employees, and the general public.
- Responds to routine inquires regarding departmental affairs.
- Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.
- Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.
- Furnishes information on the department's rules and regulations, when authorized.
- Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)
- Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
- Assists in training new employees in various office duties/use of office machines.
- Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
- Prepares routine reports, including drafts, using information received from various sources.
- Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
- Processes purchase orders and supply orders; verifies deliveries.
- Verifies inventory and supplies reports on request.
- Completes Time & Leave calculations and keeps up-to-date records.
- Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
- Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
- Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
- Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
- Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
- Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
- Assists in preparing and distributing materials such as recruitment documents.
- Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
- Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
- May serve on committees when authorized.
**Assignment Level 4** **-** Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Perform tasks at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.
- May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
- Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part-time office support staff.
- Initiates administrative procedures on behalf of the department.
- Administers a specialized area, requiring unique training and/or experience within a large office.
- Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants in Level 1.
- Prepares and compiles complex reports, including simple research and analysis.
- With approval, makes improvements to department forms.
- Develops record-keeping systems.
- Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
______________________________
**Levels 1, 2 and 3 are contractual pay steps based on length of employment.** **Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3.** **However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.**
**CONTRACT TITLE**
CUNY Office Assistant
**FLSA**
Non-exempt
**CAMPUS SPECIFIC INFORMATION**
New York City College of Technology (City Tech) of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering 58 associate and baccalaureate degrees, invites applications for a CUNY Office Assistant in the Hospitality Management department, which is housed in the School of Professional Studies. This position is in provisional status. Continued employment is contingent upon taking and passing a civil service examination when it is offered by CUNY.
The Department of Hospitality Management in City Tech is recognized internationally as the premier hospitality management program of CUNY. The department is accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA) and offers both associate and bachelor's degrees. The mission of the Department is to provide students with a hospitality career education that integrates applied management practices and theory with liberal arts and sciences. The department also provides learning opportunities to students through the Janet Lefler Dining Room, a specialized learning lab.
Reporting to the Department Chair, the CUNY Office Assistant in Hospitality Management is accountable for rendering quality services to all members of the College community and affiliated entities. In addition to the General Duties, the CUNY Office Assistant will:
+ Under direct supervision, maintain efficient office procedures and methods, and train employees in their use, regarding the management of the Janet Lefler Dining Room and the Department of Hospitality Management.
+ Manage individual and group reservations associated with the Janet Lefler Dining Room.
+ Under supervision, apply operating procedures, rules and regulations within the Department of Hospitality Management and the Janet Lefler Dining Room.
+ Conduct job interviews to select College Assistants (CA) and Federal Work Study (FWS) students.
+ Supervise CA and Federal Work Study students.
+ Coordinate and support the work associated with special events such as graduation celebrations, fundraisers, and alumni outreach with faculty members using current technology and communication systems.
+ Coordinate the work of others for program activities and events, including registration, room arrangements, travel, fee collection, purchases, study/work abroad programs.
+ Administer the compilation, storage, and disposition of financial records, student records, and personnel records of the department in accordance with CUNY's record retention policy.
+ Communicate with staff and administrators throughout the College, University, and the community to resolve problems, particularly as it relates to the Janet Lefler Dining Room, internships, and the study/work abroad programs.
+ Under guidance of the Chair or their designee, coordinate departmental response to employment inquiries.
**MINIMUM QUALIFICATIONS**
**Proof of meeting requirements 1 - 4 is needed before the close of a Civil Service Examination filing period. You may be asked to provide proof of meeting these requirements at any time between your application and the close of the filing period.**
1. A four-year high school diploma or its educational equivalent
2. Two (2) years of experience performing general office work, which may be met by one of the following:
A) Two (2) years of satisfactory, full-time experience performing general office work; **or**
B) One (1) year of satisfactory, full-time experience performing general office work **and** 30 semester credits from an accredited college or university; **or**
C) An associate's degree or 60 college credits from an accredited college or university.
3. Passage of a qualifying Work Experience Test.
4. **English Language Proficiency** . All candidates must be able to speak, read, write, and comprehend the English Language. English proficiency will be evaluated at the time of interview.
CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full-time experience during the same period (e.g., two month's related work experience at 20-34 hours per week equate to one month's full-time related work experience.) Part-time experience of fewer than 20 hours per week will NOT be credited at all.
The high school diploma or its educational equivalent must be approved by a State's Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
**OTHER QUALIFICATIONS**
In addition to the minimum qualifications, the following knowledge, skills, and abilities are preferred:
+ Knowledge of academic and administrative processes and systems.
+ Proficiency in Microsoft Office Suite, specifically Excel and Word.
+ Strong oral, written, and interpersonal communication skills.
+ Effective writing, editing, and proofreading skills.
+ Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members.
+ Experience using CUNYfirst, PeopleSoft, or Workday is a plus.
+ Ability to communicate in languages other than English is a plus.
The selected candidate for the position will be required to complete a typing test as part of the selection process.
**COMPENSATION**
New Hire: $35,588*
Incumbent: $40,215
*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
**BENEFITS**
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
**HOW TO APPLY**
Visit access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
**CLOSING DATE**
Open until filled with review of resumes to begin on or after May 22, 2025.
**JOB SEARCH CATEGORY**
CUNY Job Posting: Support Staff
**EQUAL EMPLOYMENT OPPORTUNITY**
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30304
Location
NYC College of Technology

CUNY Office Assistant Level 1 (Provisional) - Dental Hygiene
**GENERAL DUTIES**
**Assignment Level 1, 2 and 3** - Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below:
Documentation and Information
- Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
- Proofreads typed material for accuracy, correcting errors as necessary.
- Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
- Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
- Creates filing systems.
- Maintains departmental records; keeps separate confidential records when instructed.
- Retrieves and formats computerized data.
- With proper training, may take dictation and transcribe notes (written or recorded).
- Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
- Provides information, as directed, to faculty, students, employees, and the general public.
- Responds to routine inquires regarding departmental affairs.
- Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.
- Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.
- Furnishes information on the department's rules and regulations, when authorized.
- Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)
- Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
- Assists in training new employees in various office duties/use of office machines.
- Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
- Prepares routine reports, including drafts, using information received from various sources.
- Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
- Processes purchase orders and supply orders; verifies deliveries.
- Verifies inventory and supplies reports on request.
- Completes Time & Leave calculations and keeps up-to-date records.
- Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
- Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
- Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
- Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
- Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
- Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
- Assists in preparing and distributing materials such as recruitment documents.
- Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
- Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
- May serve on committees when authorized.
**Assignment Level 4** **-** Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Perform tasks at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.
- May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
- Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part-time office support staff.
- Initiates administrative procedures on behalf of the department.
- Administers a specialized area, requiring unique training and/or experience within a large office.
- Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants in Level 1.
- Prepares and compiles complex reports, including simple research and analysis.
- With approval, makes improvements to department forms.
- Develops record-keeping systems.
- Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
______________________________
**Levels 1, 2 and 3 are contractual pay steps based on length of employment.** **Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3.** **However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.**
**CONTRACT TITLE**
CUNY Office Assistant
**FLSA**
Non-exempt
**CAMPUS SPECIFIC INFORMATION**
New York City College of Technology (City Tech) of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering 58 associate and baccalaureate degrees, invites applications for a CUNY Office Assistant in the Dental Hygiene department, which is housed in the School of Professional Studies. This position is in provisional status. Continued employment is contingent upon taking and passing a civil service examination when it is offered by CUNY.
City Tech's Dental Hygiene students obtain the practicum hours necessary for dental hygiene licensure at City Tech on campus in the patient care clinic. The City Tech patient care clinic provides oral health services to the surrounding tristate area, and the clinic's focus is on patient care management. All patient care is provided under the supervision of licensed Dental Hygienists and Dentists. The purpose of this role is to help facilitate the operations of the Dental Hygiene clinic by working together with faculty and staff.
Reporting to the Department Chair, and in the role as a Dental Hygiene clinic receptionist, the CUNY Office Assistant will:
+ Schedule patient appointments for all DH students.
+ Answer telephone inquiries, and direct faculty, staff, students and general public to appropriate locations. Respond to patient inquiries via email and send requested information and records.
+ Utilize the Dentimax database for patient appointments, scanning important documents, and collecting and shredding.
+ Assist faculty at the beginning and end of each semester with paperwork needed for clinical purposes.
+ Assist clinic coordinators during student registration days and orientation sessions.
+ Compile all the forms for the student gradebooks and posting in clinics, including cubicle assignments, and clinic schedules, faculty rotation schedules and student labels.
+ Post Clinic days and hours of operation on the reception area.
+ Monitor students' recare outreach, and compile the list of incomplete patient cases at the end of each semester and reach out to them to schedule recare appointments at the start of next semester.
+ Assist faculty-coordinators, ADEX-CDCA examiners, and students in the preparation of the examination and during the examination.
+ Submit, pick up, and organize projects to reproduction for utilization in clinic.
+ Type up memos and forms as directed.
+ Additional responsibilities will be given at the discretion of the supervisor.
**MINIMUM QUALIFICATIONS**
**Proof of meeting requirements 1 - 4 is needed before the close of a Civil Service Examination filing period. You may be asked to provide proof of meeting these requirements at any time between your application and the close of the filing period.**
1. A four-year high school diploma or its educational equivalent
2. Two (2) years of experience performing general office work, which may be met by one of the following:
A) Two (2) years of satisfactory, full-time experience performing general office work; **or**
B) One (1) year of satisfactory, full-time experience performing general office work **and** 30 semester credits from an accredited college or university; **or**
C) An associate's degree or 60 college credits from an accredited college or university.
3. Passage of a qualifying Work Experience Test.
4. **English Language Proficiency** . All candidates must be able to speak, read, write, and comprehend the English Language. English proficiency will be evaluated at the time of interview.
CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full-time experience during the same period (e.g., two month's related work experience at 20-34 hours per week equate to one month's full-time related work experience.) Part-time experience of fewer than 20 hours per week will NOT be credited at all.
The high school diploma or its educational equivalent must be approved by a State's Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
**OTHER QUALIFICATIONS**
The selected candidate for the position will be required to complete a typing test as part of the selection process.
**COMPENSATION**
New Hire: $35,588*
Incumbent: $40,215
*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
**BENEFITS**
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
**HOW TO APPLY**
Visit access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
**CLOSING DATE**
Open until filled with review of resumes to begin on or after May 22, 2025.
**JOB SEARCH CATEGORY**
CUNY Job Posting: Support Staff
**EQUAL EMPLOYMENT OPPORTUNITY**
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30305
Location
NYC College of Technology

CUNY Office Assistant (Provisional/Multiple Positions) - Office of the Registrar
**GENERAL DUTIES**
**Assignment Level 1, 2 and 3** - Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below:
Documentation and Information
- Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
- Proofreads typed material for accuracy, correcting errors as necessary.
- Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
- Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
- Creates filing systems.
- Maintains departmental records; keeps separate confidential records when instructed.
- Retrieves and formats computerized data.
- With proper training, may take dictation and transcribe notes (written or recorded).
- Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
- Provides information, as directed, to faculty, students, employees, and the general public.
- Responds to routine inquires regarding departmental affairs.
- Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.
- Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.
- Furnishes information on the department's rules and regulations, when authorized.
- Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)
- Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
- Assists in training new employees in various office duties/use of office machines.
- Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
- Prepares routine reports, including drafts, using information received from various sources.
- Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
- Processes purchase orders and supply orders; verifies deliveries.
- Verifies inventory and supplies reports on request.
- Completes Time & Leave calculations and keeps up-to-date records.
- Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
- Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
- Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
- Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
- Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
- Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
- Assists in preparing and distributing materials such as recruitment documents.
- Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
- Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
- May serve on committees when authorized.
**Assignment Level 4** **-** Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Perform tasks at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.
- May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
- Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part-time office support staff.
- Initiates administrative procedures on behalf of the department.
- Administers a specialized area, requiring unique training and/or experience within a large office.
- Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants in Level 1.
- Prepares and compiles complex reports, including simple research and analysis.
- With approval, makes improvements to department forms.
- Develops record-keeping systems.
- Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
______________________________
**Levels 1, 2 and 3 are contractual pay steps based on length of employment.** **Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3.** **However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.**
**CONTRACT TITLE**
CUNY Office Assistant
**FLSA**
Non-exempt
**CAMPUS SPECIFIC INFORMATION**
New York City College of Technology (City Tech) of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering 58 associate and baccalaureate degrees, invites applications for two (2) CUNY Office Assistant positions in the Office of the Registrar. These positions are in provisional status. Continued employment is contingent upon taking and passing a civil service examination when it is offered by CUNY.
The Office of the Registrar plays a central role in supporting the academic mission of the institution by maintaining the integrity, accuracy, and security of student academic records. It is responsible for a wide range of services, including course registration, class scheduling, transcript processing, degree certification, enrollment verification, and the implementation of academic policies. The office works closely with students, faculty, and administrative departments to ensure compliance with institutional, state, and federal regulations, including FERPA. The Office of the Registrar is committed to providing exceptional service and upholding the highest standards of professionalism and confidentiality.
Reporting to the Registrar, the CUNY Office Assistants will:
+ Greet and assist students, faculty, and visitors in person, via phone, and email.
+ Perform general office duties such as filing, scanning, and data entry.
+ Assist with processing student records, transcripts, enrollment verifications, and registration forms.
+ Contribute to the maintenance of current and legacy student records to ensure accuracy
+ Support Registrar staff with special projects and events (e.g., commencement, registration periods).
+ Ensure confidentiality and security of student records in compliance with FERPA regulations.
+ Perform other related duties as assigned.
**MINIMUM QUALIFICATIONS**
**Proof of meeting requirements 1 - 4 is needed before the close of a Civil Service Examination filing period. You may be asked to provide proof of meeting these requirements at any time between your application and the close of the filing period.**
1. A four-year high school diploma or its educational equivalent
2. Two (2) years of experience performing general office work, which may be met by one of the following:
A) Two (2) years of satisfactory, full-time experience performing general office work; **or**
B) One (1) year of satisfactory, full-time experience performing general office work and 30 semester credits from an accredited college or university; **or**
C) An associate's degree or 60 college credits from an accredited college or university.
3. Passage of a qualifying Work Experience Test.
4. English Language Proficiency. All candidates must be able to speak, read, write, and comprehend the English Language. English proficiency will be evaluated at the time of interview.
CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full-time experience during the same period (e.g., two month's related work experience at 20-34 hours per week equate to one month's full-time related work experience.) Part-time experience of fewer than 20 hours per week will NOT be credited at all.
The high school diploma or its educational equivalent must be approved by a State's Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
**Candidates who meet the above requirements must also meet requirements 5 - 7 after the close of the filing period.**
5. Candidates must take and pass a job-related Civil Service Examination that measures critical competencies for the position.
6. Candidates must undergo a background check, including a fingerprint screening and a verification of their education and work history.
7. You will be required to meet the skill requirement of keyboard familiarity by demonstrating the ability to type accurately at a minimum speed of 100 keystrokes (20 words) per minute after errors are deducted. You must meet this requirement in order to be appointed. Additionally, candidates may be asked to demonstrate technical competence in using job-related software (e.g., word processing or other).
**COMPENSATION**
New Hire: $36,700*
Incumbent: $41,472
*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
**BENEFITS**
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
**HOW TO APPLY**
Visit access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
**CLOSING DATE**
Open until filled with review of resumes to begin on or after July 22, 2025.
**JOB SEARCH CATEGORY**
CUNY Job Posting: Support Staff
**EQUAL EMPLOYMENT OPPORTUNITY**
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30600
Location
NYC College of Technology

CUNY Office Assistant Level 1, Buildings & Grounds (Provisional) 500068
**GENERAL DUTIES**
**Assignment Level 1, 2 and 3** - Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below:
Documentation and Information
- Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
- Proofreads typed material for accuracy, correcting errors as necessary.
- Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
- Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
- Creates filing systems.
- Maintains departmental records; keeps separate confidential records when instructed.
- Retrieves and formats computerized data.
- With proper training, may take dictation and transcribe notes (written or recorded).
- Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
- Provides information, as directed, to faculty, students, employees, and the general public.
- Responds to routine inquires regarding departmental affairs.
- Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.
- Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.
- Furnishes information on the department's rules and regulations, when authorized.
- Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)
- Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
- Assists in training new employees in various office duties/use of office machines.
- Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
- Prepares routine reports, including drafts, using information received from various sources.
- Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
- Processes purchase orders and supply orders; verifies deliveries.
- Verifies inventory and supplies reports on request.
- Completes Time & Leave calculations and keeps up-to-date records.
- Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
- Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
- Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
- Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
- Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
- Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
- Assists in preparing and distributing materials such as recruitment documents.
- Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
- Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
- May serve on committees when authorized.
**Assignment Level 4** **-** Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Perform tasks at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.
- May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
- Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part-time office support staff.
- Initiates administrative procedures on behalf of the department.
- Administers a specialized area, requiring unique training and/or experience within a large office.
- Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants in Level 1.
- Prepares and compiles complex reports, including simple research and analysis.
- With approval, makes improvements to department forms.
- Develops record-keeping systems.
- Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
______________________________
**Levels 1, 2 and 3 are contractual pay steps based on length of employment.** **Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3.** **However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.**
**CONTRACT TITLE**
CUNY Office Assistant
**FLSA**
Non-exempt
**CAMPUS SPECIFIC INFORMATION**
The CUNY Office Assistant level 1, Buildings & Grounds, (Provisional) will report to the Administrative Specialist or Designee. Responsibilities include, but are not limited to:
-Supports the operations of Buildings and Grounds, Campus Planning and Design and the Health and Safety departments.
-Manages Archibus work order system including but not limited designating employee roles, reviewing work requests and assigning work to appropriate tradesman, close out completed work orders.
-Tracks and records employee time and leave, assign schedules and generate time sheet reports using TCP.
- Processes requisitions in CUNY BUY and follow up on all stages of the requisition process. Verify receipt of goods.
- Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
**MINIMUM QUALIFICATIONS**
**Proof of meeting requirements 1 - 4 is needed before the close of a Civil Service Examination filing period. You may be asked to provide proof of meeting these requirements at any time between your application and the close of the filing period.**
1. A four-year high school diploma or its educational equivalent
2. Two (2) years of experience performing general office work, which may be met by one of the following:
A) Two (2) years of satisfactory, full-time experience performing general office work; **or**
B) One (1) year of satisfactory, full-time experience performing general office work and 30 semester credits from an accredited college or university; **or**
C) An associate's degree or 60 college credits from an accredited college or university.
3. Passage of a qualifying Work Experience Test.
4. English Language Proficiency. All candidates must be able to speak, read, write, and comprehend the English Language. English proficiency will be evaluated at the time of interview.
CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full-time experience during the same period (e.g., two month's related work experience at 20-34 hours per week equate to one month's full-time related work experience.) Part-time experience of fewer than 20 hours per week will NOT be credited at all.
The high school diploma or its educational equivalent must be approved by a State's Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
**Candidates who meet the above requirements must also meet requirements 5 - 7 after the close of the filing period.**
5. Candidates must take and pass a job-related Civil Service Examination that measures critical competencies for the position.
6. Candidates must undergo a background check, including a fingerprint screening and a verification of their education and work history.
7. You will be required to meet the skill requirement of keyboard familiarity by demonstrating the ability to type accurately at a minimum speed of 100 keystrokes (20 words) per minute after errors are deducted. You must meet this requirement in order to be appointed. Additionally, candidates may be asked to demonstrate technical competence in using job-related software (e.g., word processing or other).
**OTHER QUALIFICATIONS**
Preferred Qualifications:
Excellent customer service skills
Accuracy, attention to detail, and ability to function well under pressure
Experience working with diverse populations in fast paced environment
Excellent computer skills, proficiency in Microsoft Office (Word, Excel)
Strong written and verbal communication skills
*** Candidates selected for the position will be required to complete a typing test as part of the selection process.**
IMPORTANT NOTE:
When a civil service list is established, the College is required to make appointment(s) from the certified list to fill all position(s) including those held by provisional and/or temporary employee(s). Non-permanent employee(s) would need to take and pass exam, and be reachable on list. Permanency is subject to time severed in position, with satisfactory service.
**COMPENSATION**
New Hire: $36,700*
Incumbent: $41,472
*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
**BENEFITS**
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
**HOW TO APPLY**
Visit access the employment page, log in or create a new user account, and search for this vacancy using the Job ID 30634 or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
**CLOSING DATE**
August 9, 2025
**JOB SEARCH CATEGORY**
CUNY Job Posting: Support Staff
**EQUAL EMPLOYMENT OPPORTUNITY**
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30634
Location
Kingsborough Community College

EOC Office Assistant Level 1 (Multiple Positions) - Brooklyn Educational Opportunity Center
**GENERAL DUTIES**
- Performs clerical and daily office operations within various academic and administrative departments of a diverse University environment within an Educational Opportunity Center (EOC).
- Provides quality services in a respectful, courteous and professional manner. In the University's multicultural environment, incumbents provide consistent assistance to everyone.
- There are two general Assignment Levels for this position. Within these, there are five distinct pay levels:
- Assignment Level 1: Pay Levels 1, 2, 3, and 3a
- Assignment Level 2: Pay Level 4.
- All personnel perform related work. This specification describes typical assignments; related duties may be assigned as needed.
ASSIGNMENT LEVEL 1
PAY LEVELS 1, 2, AND 3:
Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below.
Documentation and Information
- Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
- Proofreads typed material for accuracy, correcting errors as necessary.
- Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
- Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
- Creates filing systems.
- Maintains departmental records; keeps separate confidential records when instructed.
- Retrieves and formats computerized data.
- With proper training, may take dictation and transcribe notes (written or recorded).
- Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
- Provides information, as directed, to faculty, students, employees, and the general public.
- Responds to routine inquires regarding departmental affairs.
- Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.
- Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.
- Furnishes information on the department's rules and regulations, when authorized.
- Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)
- Interviews and supervises EOC Assistants, Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
- Assists in training new employees in various office duties/use of office machines.
- Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
- Prepares routine reports, including drafts, using information received from various sources.
- Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
- Processes purchase orders and supply orders; verifies deliveries.
- Verifies inventory and supplies reports on request.
- Completes Time & Leave calculations and keeps up-to-date records.
- Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
- Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
- Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
- Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
- Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
- Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
- Assists in preparing and distributing materials such as recruitment documents.
- Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
- Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
- May serve on committees when authorized.
ASSIGNMENT LEVEL 2
PAY LEVEL 4:
- Under supervision, performs moderately complex office or secretarial work.
- Perform tasks at Assignment Level 1, at a more complex or responsibility level or with significant expertise and masterly performance.
- May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
- Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part-time office support staff.
- Initiates administrative procedures on behalf of the department.
- Administers a specialized area, requiring unique training and/or experience within a large office.
- Interviews and recommends full and part-time office support staff, including EOC Assistants and EOC Office Assistants in Level 1.
- Prepares and compiles complex reports, including simple research and analysis.
- With approval, makes improvements to department forms.
- Develops record-keeping systems.
- Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
Required Knowledge:
-English Language: vocabulary: knowledge of the meaning of words used in written and spoken business communications.
-Arithmetic: rules of basic Math and their use (i.e., computing answers to basic numerical and text-based mathematical problems).
-Customer Service: principles and processes for providing quality customer services.
-Office Technology: telephone applications, word and/or document processing software, electronic mail, calendar, and other office systems widely used throughout the University.
Required Skills:
-Active listening, speaking to others to effectively convey information, and being aware of others' reactions and understanding their reactions.
-Clearly and concisely transmitting ideas in writing by including appropriate and accurate information, using proper grammar, spelling, syntax, and composition.
-Understanding written sentences and paragraphs in work-related documents.
Required Abilities:
-Following directions that are given orally or in writing.
-Orally expressing ideas and communicating information so that others will understand.
-Arranging things or actions in a logical order, according to specific rule(s).
-Concentrating on a task over an extended period of time without being distracted or losing interest.
-Editing written material by applying the basic rules of spelling, grammar, punctuation, syntax, and word choice.
-Performing basic calculations (i.e., add, subtract, multiply, or divide) quickly and correctly.
Other Work Requirements:
-Incumbents need a high level of stress tolerance.
-An orientation toward providing service is essential.
-Incumbents must be self-motivated.
-There is often a substantial amount of time answering the telephone, making telephone calls, engaging in work-related telephone calls, and handling telephone messages.
-This position might require extended periods of time sitting or other sedentary activity.
-Incumbents of this title spend a lot of time making or maintaining contact with others face-to-face, via telephone, and through written communication, including electronic (such as email).
-There is a high level of repetition in both physical activities (e.g., typing) and mental activities (e.g., recordkeeping).
-The incumbents of this position often work as members of a team and are accountable to other members of the team.
-This job requires a high level of accuracy in the performance of job duties.
Work Values and Interests:
- People who are drawn to the EOC Office Assistant job typically value:
-Helping people.
-Having a good work ethic.
-Doing a good job.
-Using their personal initiative.
-Organizations with supportive management.
-Working in a friendly, non-competitive environment.
-People who are drawn to this job typically like being involved in work that is conventional, with set procedures and routines and a clear line of authority. They also enjoy providing help or service to others and communicating with people.
**CONTRACT TITLE**
EOC Office Assistant
**FLSA**
Non-exempt
**CAMPUS SPECIFIC INFORMATION**
The State University of New York, Brooklyn Educational Opportunity Center (BEOC), located in Downtown Brooklyn and administered by New York City College of Technology/CUNY, provides tuition-free academic and workforce development training to eligible New York State residents, offering a pathway to lifelong learning, college access and economic self-sufficiency.
The BEOC welcomes applications for multple full-time EOC Office Assistant positions to provide administrative and clerical support across various departments, including Academic Affairs, Student Services, Career Services, Advising, Registrar/Records, Testing Center, and Communications. These positions are essential in ensuring efficient office operations, supporting students and faculty, maintaining accurate records, and facilitating effective communication within the center. Additionally, these roles will provide direct clerical support to the Directors of Academic Affairs, Student Services, and Career Services, ensuring smooth departmental operations and assisting with scheduling, documentation, and interdepartmental coordination.
General Administrative & Clerical Support
+ Assist the Directors of Academic Affairs, Student Services, and Career Services with scheduling, maintaining calendars, and coordinating meetings.
+ Prepare and process departmental documents, reports, and records using Microsoft O365 applications (Word, Excel, Outlook, and Teams).
+ Answer and direct phone calls, emails, and inquiries in a professional manner.
+ Maintain both electronic and physical filing systems, ensuring document organization and confidentiality.
+ Support department-wide logistics, such as organizing meeting materials, distributing paperwork, and updating information systems.
Academic Affairs Support
+ Assist faculty and students by printing, organizing, and disseminating course materials.
+ Maintain and update academic records, class schedules, and attendance tracking.
+ Support faculty with general administrative tasks, including document preparation and data entry.
+ Assist with event coordination by handling logistics such as room reservations and preparing sign-in sheets.
Student Services Support
+ Provide clerical and administrative support for Student Services, assisting with document processing, filing, and maintaining student records.
+ Schedule student appointments and maintain departmental logs.
+ Assist with clerical aspects of student engagement activities, including preparing sign-in sheets, distributing flyers, and setting up materials for workshops and events.
+ Support event coordination by preparing documentation, tracking attendance, and organizing materials.
Career Services Support
+ Provide administrative support for career-related events, such as job fairs and employer engagement activities.
+ Maintain student employment and internship records, including filing paperwork and updating tracking spreadsheets.
+ Assist with scheduling career counseling appointments and coordinating employer visits.
+ Prepare and distribute pre-approved career-related materials to students.
Advising Department Support
+ Schedule and confirm student advising appointments, ensuring records are updated in the student database.
+ Maintain accurate clerical records of student advisement sessions and assist in tracking student progress.
+ Assist in organizing workshops and informational sessions by handling clerical duties such as compiling packets and sign-in sheets.
+ Provide students with pre-approved general information regarding program requirements and available services.
Registrar/Records Support
+ Assist with student registration, enrollment verification, and transcript requests, ensuring compliance with FERPA regulations.
+ Update and maintain accurate student records in the student information system.
+ Process data entry and generate reports related to student enrollment, academic progress, and graduation requirements.
+ Distribute policy updates, registration deadlines, and important notifications to students and faculty.
Testing Center Support
+ Schedule and coordinate student testing appointments, including proctoring arrangements and accommodations.
+ Maintain test records and ensure compliance with institutional and testing center policies.
+ Provide students with standardized information regarding test requirements, locations, and procedures.
+ Assist with secure handling and filing of test materials.
Communications Support
+ Use Microsoft O365 applications (Word, Outlook, and PowerPoint) to format and distribute internal and external communications.
+ Assist with document formatting, proofreading, and distribution of newsletters, announcements, and pre-approved communications.
+ Coordinate the printing and distribution of materials for departmental outreach efforts.
+ Update and maintain organized communication records and departmental documents.
**MINIMUM QUALIFICATIONS**
Completion of a High School Diploma or Equivalent (GED).
-Completion of two (2) years of full-time equivalent experience which may be met by one of the following:
-Two years of employment in general office work
-One year of employment in general office work plus 30 college credits from an accredited institution of higher education (equivalent of one year of experience)
-60 college credits from an accredited institution of higher education (equivalent of two years of experience)
- Part-time experience of at least 20 hours per week may be prorated and credited instead of, but not in addition to, full-time experience during the same period.
- Demonstrated English language proficiency (ability to speak, read, write, and understand English well enough to meet job requirements).
- Technical competence in using job-related computer software (word processing or other) may be required for this position.
**OTHER QUALIFICATIONS**
The preferred candidate will demonstrate administrative skills needed to function as support staff in the area they are placed.
**COMPENSATION**
New Hire: $35,337*
Incumbent: $39,931
*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
**BENEFITS**
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
**HOW TO APPLY**
Visit access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
**CLOSING DATE**
Open until filled with review of resumes to begin on or after March 31, 2025.
**JOB SEARCH CATEGORY**
CUNY Job Posting: Support Staff
**EQUAL EMPLOYMENT OPPORTUNITY**
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
29971
Location
NYC College of Technology