24 Medical Specialist jobs in Columbus

WC Medical Claims Specialist

Organization: Workers' Compensation

Agency Contact Name and Information: Mia Truss-Davis - HCM Sr. Analyst:

Work Location: William Green Building, 30 West Spring Street, Columbus, 43215-2256

Primary Location: United States of America-Ohio-Franklin County-Columbus

Compensation: $24.16 - $30.55

Schedule: Full-time

Work Hours: 40

Classified Indicator: Classified

Union: OCSEA

Primary Job Skill: Claims Examination

Technical Skills: Business, Claims Examination, Medical

Professional Skills: Analyzation, Attention to Detail, Ethics and Values, Time Management, Written Communication

A Little About Us: With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills.

Our Vision: To transform BWC into an agile organization driven by customer success.

Our Mission: To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

Job Description

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing:

1. Performs initial/subsequent claims investigation and determinations for Medical-Only claims within prescribed timeframes.
2. Reviews and gathers information necessary to identify the claim severity. Will staff more complex claims with supervisor, team nurses, and field service office staff.
3. Through phone contacts, written correspondence, and investigation, makes initial and subsequent claim determinations and issues orders as appropriate.
4. Sends Due Process notifications; reviews claim for supporting medical; refers claim for medical review if necessary and issues appropriate BWC orders.
5. Create Case for referral to the Industrial Commission of Ohio for a decision as needed.
6. Processes and maintains claim information, medical and legal documents within prescribed timeframes, and records information in system.
7. Updates and maintains tasks list. Responds orally and in writing to requests from injured workers, employers, providers, legal representatives, managed care organizations, and legislators.
8. Documents claim transactions and activities in claim management system notes and establishes claim tasks for ongoing claim management.

What our employees have to say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

Why Work for the State of Ohio: At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

3 courses or 9 mos. trg. or 9 mos. exp. in English composition or grammar; 3 courses or 9 mos. trg. or 9 mos. exp. in accounting, bookkeeping or general business mathematics; 3 courses or 9 mos. trg. or 9 mos. exp. in communication or public speaking or 9 mos. exp. involving contact with injured workers, employers, legislators, providers or their representatives & public; successful completion of one typing course or demonstrate ability to type 35 words per minute. -Or 12 mos. exp. as Workers' Compensation Claims Assistant, 16720, (i.e., providing assistance to claims field operations team or medical claims team by ensuring all documents are complete, accurate & in compliance with bureau of workers' compensation procedures, determining allowances using code manual ICD/CPT & taking appropriate action on self-insured claims or referring documents for further action by claims team member, reconstructing lost claim files or assigning claim numbers & updating claim information & managing caseload of self-insured medical & disability claims to ensure compliance with Ohio Workers' Compensation Law). -Or 12 mos. exp. as BWC Customer Service Representative, 64451, (i.e., providing information/assistance to &/or answering complaints, questions &/or telephone inquiries &/or written correspondence from customers pertaining to claims status or procedures, reviewing & analyzing claims, referring customers to available community services, & conducting telephone interviews with citizens reporting fraud allegations). Note: Classifications may require use of proficiency demonstration to determine minimum class qualifications for employment. Job Skills: Claims Examination

Major Worker Characteristics:

Knowledge of: workers' compensation laws, policies & procedures*; eligibility criteria & procedures used for processing workers' compensation medical only claims*; principles of customer service; public relations; English grammar & spelling; oral & written business communication; fundamental mathematics (e.g. addition, subtraction, multiplication, division, fractions, decimals & percentages); Workers' Compensation standard business practices*; interviewing techniques; internet search engines & navigation; medical terminology; medical diagnosis coding*; Industrial Commission processes*

Skill in: operation of a personal computer; typing; use of Microsoft Office software (e.g., Outlook, Word, Excel, Access, PowerPoint); use of BWC-specific software (e.g., Workers' Compensation claims management system , BWC Web Site, SharePoint)*; operation of office machinery (e.g. calculator, printer, copier, fax, phone); communication skills (e.g., listening, writing, reading, phone etiquette); use of internet

Ability to: define problems, collect data, establish facts, & draw valid conclusions; read, access & understand medical reference manuals & reports; gather, collate & classify information about data, people, or things; communicate effectively and professionally; communicates on sensitive information and inquiries with injured workers, employers, providers or their representatives & the public; multitask by utilizing good organizational skills & time management; answer routine & technical inquiries from injured workers, employers, medical providers & public*; make proper referrals (within agency & external sources)*; diffuse potentially volatile situations; present information to others; work with a team; develop good rapport with internal and external customers; utilize ICD coding tools*; generate properly

**Job Description:**
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Job Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required
+ Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Job Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required
+ Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Job Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required
+ Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
+ Internet speed must be minimum of 5Mbps
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Job Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required
+ Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Job Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required
+ Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.