Serve as a liaison with the business community to create specifications and features for future versions, participate in user and task analysis and maintain a business perspective. Responsible for analyzing and designing improvements to applications or new business requirements.
An analytical and numerate mind capable of standardizing data from multiple sources and detecting potential anomalies.
Experience in gathering client requirements.
Adaptable and solution-focused.
Analyze and evaluate any change requests against documented business advantages.
Document existing state and/or forthcoming business processes as required to recognize potential opportunities for enhancement with the business owners.
Problem-solve through root cause/issues analysis.
Acquire, catalog and prioritize business needs and are fully traceable to business processes.
Own the delivery of analysis for any assigned project.
Recognize and document change proposals. Articulate the concept, business drivers, benefits and desired outcomes.
Create meaningful and long-lasting relationships with internal and external teams.
Strong computer skills, including Outlook, Excel, Visio, Word, PowerPoint, MS Project and SharePoint.
Demonstrated experience with business analysis across a wide range of projects with different degrees of complexity.
Proven communication, analytical and problem-solving skills.
Strong knowledge and experience in insurance operations are required.
Market experience is highly desired.
Strong management skills.