Phone interviews are typically the initial stage in the interview and job search process. You’re unlikely to get a call to go in and interview before even having a phone conversation.
Many businesses have discovered a new method of saving time while carefully reviewing applications. More firms are now conducting phone interviews prior to actually inviting a job seeker to an in-person interview. Employers do not have the time to engage in a meeting for every other potential candidates who just appears good on paper, thus an interview technique is being used to screen a candidate and decide if he speaks as good as he looks on paper.
Some of these phone interviews may involve typical fact-based inquiries, such as the candidate experience and any unique abilities you possess. However, some companies will get right into the most difficult questions, such as presenting you with a situation and asking for your reaction and plan for dealing with the problem presented.
Advantages of the phone interview
A phone interview has advantages and pitfalls for job applicants. Some people are well excellent on the phone, but their uneasiness shows in person. Some people prefer to communicate in person and lack individuality while conversing over the phone. When you will not have feedback through face-to-face communication, it might be difficult in both instances.
Regardless of the circumstances, you must present your best self in order to make a great impression on the current employer. This might be your sole opportunity for moving forward with a job offer with them. Remember that if you fall short of expectations or make an unfavorable impression on the phone, the company may reconsider bringing you in for the only interview.
Your social media presence is heavily valued when considering job recruitment, especially a strong LinkedIn profile with good employee reviews will make you stand out from the rest. LinkedIn is a platform where you find numerous job postings. You’re creating an amazing first impression with these basic techniques.
Mostly, questions regarding salary expectations or salary range will be asked only in face-to-face interviews. However, you can expect these in the telephonic screening sessions too. You have to know the industry standards and respond likewise without being too humble to say a lesser amount. Also, don’t go beyond the actual wage.
Remember that your intonation is most crucial in how you come across in a phone interview, so be lively and passionate, and modify your tone to actively communicate the interviewer. You should prepare your own set of questions to ask the interviewer and be ready at the session. However, you can save the larger ones for a proper interview.
How Important Phone Interviews Really Are
Copy of your résumé landed you a phone call. This one 10-minute exchange will now determine whether or not you receive the interview. That’s how critical it is.
Companies employ this gating method to narrow down their list of prospects. You will not be given another job opportunity here. This is the make-or-break point that decides whether you can be considered for the job.
Why Phone Interviews are very important?
You are well aware of the level of competitiveness. You are aware of the number of persons that have applied for your position. Companies and recruiting managers simply do not have the time to interview help everyone. So, they put you through this short conversational test to evaluate if you’re worth an hour of their convenient time in a regular interview. They can interact with more individuals in less time this easy way.
Most recruiter’s precious asset is their time. That is why they do phone screening. Time is currency. They’re not producing if they’re chatting to you. They’ll do it if it can be more productive and efficient.
They also benefit from it in other ways. With one thing, there is less commitment. In an interview, they do not even feel terrible if they chose to cut the call short since they’ve already decided against you. If they aren’t looking at you and have not yet gotten to know you, it’s much simpler for them to give you the thumbs down and go on.
Why People Succeed or Fail in Phone Interviews
Job seekers fail in phone interviews for 2 primary purposes: they do not even take things literally enough, and they don’t consider the specific problems that a phone interview presents.
Phone interviews, like all interviews, are all about communication. The difficulty is that the great bulk of human communication is visual rather than spoken. Consider your body language, face movements, gestures, and anything else that influences how your words are received. Those visual signals offer you a distinct edge. Those indications are gone when you’re on the phone.
You can succeed if you treat the interview as professionally as a face-to-face interview and learn to work with the specific conditions of an interview.
There is a significant difference between having a face-to-face job interview versus a phone interview. A face-to-face interview allows you to read and interpret the interviewer’s body language and tone. To assess and double check if he is listen carefully or if he is side-tracked by what you are saying. If he is preoccupied and looking at other objects, such as his smartphone or the ceiling, this is a strong indicator that you are missing the interview.
Nevertheless, but neither the recruiter nor you see each other and during a phone interview, everything is interpreted based on the vocal tone in the initial few seconds you employ during the interview. Your voice and feeling confident throughout the phone interview will determine whether or not you ace the interview and advance to the next stage of hiring. We’ve compiled a list of phone interview tips and proper phone interview etiquette that will help you master the job interview like a pro.
Steps of a Phone Interview
When you apply for a job, there is still the chance that you may be called in for a phone interview. Always be on the lookout for this potential. Here are some actions you may take to prepare for and perform well in a phone interview.
The first step is to make certain that you have properly investigated both the employer and the position. Employers are seldom impressed by an applicant who is unfamiliar with them or the position. They want employees that are really interested in the job and in continuing to work for them. As a result, you should learn everything you can for them and the position. If feasible, do it before submitting your resume and cover letter. Create a cheat sheet, bullet points or a career blog outlining what you discovered so you may refer to it throughout your phone interview.
You should also plan responses to common interview questions. This process should be taken just as seriously as an in-person interview. Telephone interviews may be lengthy and in-depth.
For the next round, ensure that you have a usually given on your voice mail. Trying to be witty, attractive, or provocative is unlikely to endear you to a possible employer. Your response should be both professional and concise. If feasible, specify when you will be available to receive dropped calls and when you will return calls. If you say you’ll answer calls at a specific time, be sure you keep your word. Employers desire employees who are trustworthy and follow through on their promises.
Bring a notebook and a pen with you to the phone interview. You need to write notes and jot down the person’s full name throughout the talk. If ideas come to you throughout the interview, write them down and cover them first before the interview is complete.
Set up a private interview space in your dwelling for phone interviews. This is where you’ll keep your cheat sheet with data on the possible employer, your notebook and pen, a version of your resume to refer to, and any other things you think would be useful, such as a bottle of water close by in case you grow thirsty during the next phone interview.
Take no calls from a possible employer or an unknown mobile number unless you are at your planned interview location, alone, and in a peaceful setting. You want to make absolutely sure there is nothing distracting you or leading the interviewer to believe you really aren’t professional.
When the interview begins, you should put on a headphone and stand up. This will help to move about in a gradual way while speaking. Make an effort to smile. By smiling, you may change the tone of your voice and make it seem more welcoming. However, keep in mind that because the interviewer cannot see you, he or she will be more focused on your tone and how you respond to queries. Again, planning ahead of time may offer you a considerable advantage.
Once the interview is over, make sure to do the following: (1) ask for the position, (2) request an in-person interview, (3) inquire about the next steps, and (4) thank the employer for his or her time or interest in you.
Remember that comprehensive preparation is essential for the phone interview, just as it is for the in-person interview. So, be ready for the phone interview and then go grab the job.
Bonus Tips To Ace the Phone Interview
More tips for preparing for a phone interview may be as stressful and demanding as the interview itself is overwhelming. But when it arrives, you best be prepared! Use these methods to improve your chances of having a phone interview, wow the interviewer while on the phone, and close the deal after you say bye.
Before the Phone Interview
Add your phone number and address on each page of your resume, as well as your application and cover letter. The worst cause for not obtaining a phone interview is if the interviewer was unable to reach you.
List any particular contact instructions in your letter, but don’t anticipate them to be followed. Many interviewers just glance at the paper copy in front of them, discover your phone number, and dial. They might not read the section of your cover letter in which you invite them to contact your home phone number between 2 pm and 5 pm EST or your mobile or cell phone number after 6:00 pm EST.
Ascertain that your voicemail greeting is proper. One interviewer may chuckle at the song or joke you tell during your welcome, while another may be annoyed and deduct key points from you. A simple greeting like “You’ve found Sean Haggard. “Please leave a message” or “You phoned 666-235-1212.” Make a note of your message at the tone “is fine. After you acquire the job, you may always alter your greeting.
Allow the phone to reach voicemail. Despite the best intentions of your family members or roommate, messages might go lost. The simplest technique is to just provide a phone number that you know will either be answered by you or no one.
Maintain a copy of the new company’s information on hand. On my computer, I use a folder structure to keep track of my apps. Each folder is labeled with a unique name, such as “IBM Process Engineer 012811” (company job date). Then I preserve the job description (I create a PDF copy of the website if it was online), the résumé I sent, the form I submitted, and any notes that will assist me to remember when they call. If you answer a call when the interviewer calls, you should be able to view all of this information right away.
Return messages immediately. Unreturned phone calls for phone interviews are a squandered opportunity. Remember that most interviewers call groups of people to organize phone interviews. If you don’t answer the phone, I leave a message, hang up, and contact the next person on the list. Whoever responds first has first dibs on a spot on my hectic calendar. Whoever receives a phone interview first has a better chance of getting an in-person interview. That comes to the bright, new job.
Remind interviewers of your identity. If you must leave a message while returning a call, include your name and phone number, explain that you are returning the call for the (insert your user input) specific position, and indicate that you are still keen to be a part. I recommend repeating your first name, surname (if you have one) and phone number at the start and conclusion of the message. If you talk carefully sufficient, the interviewer will be able to quickly jot down your important information or retrieve your file.
Confirm all the details when you schedule the phone interview. You must know the typical day, time (if you are in a different region than the recruiter), who will be phoning who, and the phone number to call. Set a timer for at least 15 minutes before the appointment on your calendar.
During the Phone Interview Process
If you phone the interviewer, do it at the appointed time. If necessary, wait a few minutes beside the phone. If you are unable to contact the individual, leave a voicemail message, wait 10 minutes, and then try again. If you still can’t reach the right person, try if you can “opt out” of their voicemail and reach a concierge or assistant.
If the interviewer calls, be prepared to answer the phone when you are called. It is conceivable that you will be contacted 5 minutes earlier than expected. There is a chance you will be contacted 15 minutes late. Do not appear offended in any way; simply proceed with the phone interview.
Reduce the negatives. If you’re doing an interview on your phone, make absolutely sure the battery is fully charged, that you’re in a quiet location and that you’re not in a dead zone. Do not consume gum, eat, smoke, or drink anything.
Distractions should be avoided. Keep babies, pets, vacuum cleaners, and heavy machinery out of the shot. If you can’t hear the interviewer and there is some background noise, say something courteous like, “I’m having problems hearing you. Can you hear what I’m saying?”
Keep the job description, your CV, and your notes close to hand. Never assume that the interviewer will wait for you to locate such items. Make notes with a pen and paper or a computer. If you are doing a phone interview with a committee, write down the person’s name and current role, or the people’s names and roles.
Smile. This approach was taught to me in a call center many years ago, and it still works. If you grin while on the phone, it will be audible in your voice. If you want to be cheesy, make absolutely sure no one else is around. It is well worth the extra work!
Respond to inquiries. Concentrate on the job’s requirements, the hiring manager’s requirements, the current company’s requirements, and how your previous experience in the last job and future prospects fit into all of those. Ask queries. Show attention by asking specific questions or other questions throughout the phone interview and also at the end.
Take a phone interview like a real one and after the session note down the phone interview answers.
Discover the following steps. When will you find out about more interviews? How long should you wait before taking action? Should you contact this interviewer or another one?
After the Phone Interview
Breathe! It’s ended.
Fill in the blanks with any notes or queries you have while they are still fresh in your mind.
Send a mail to the interviewer’s email address including a thank you letter. Express your gratitude for the chance to discuss the job, your level of interest, and why you are a good fit. Include the job title, your name, phone number, and email address.
Address any lingering issues. If the phone interviewer asks you a question about which you are unfamiliar, respond right away. If you believe you did not provide an example of the best response to one of the queries, please explain it immediately.
Send the follow up email. If the recruiter does not return your call when he says he would, phone him or draft a mail. If the interviewer specifically instructed you to call him on a specific day, do so.
Don’t bother counting your chicks. Continue to look for new chances and apply for new employment. No matter how ideal the new jobs appear to be, they may not be in your path. The great news is that the more forms you send, so more phone interviews you will get, interviews you will have, and positions you will be offered. Any rejection just indicates you’re one step closer to your ideal career!
The Most Important Part of your Phone Interview: Your Voice
You might not consider your voice quality before a phone interview, but you should. In that interaction, interviewers pay close attention to your voice: do you seem alert? Confident? Enthusiastic? Are there any red signs they should be concerned about? When you’re on the phone, they don’t have much to evaluate you on, so they focus on what they can—the things you say, how you say things, and the tone of your voice.
Warm Up Your Voice Before the Interview
Talk to someone else around an hour before your interview to build up your voice. It’s similar to warming up before working exercise. You want to hit your speech stride for that chat, rather than sounding scratchy or, worse, drowsy.
You can even sing if you enjoy it. Choose a music that gets you pumped up and makes you feel great so that it not only wakes up your voice but also boosts your level of energy before the call.4
Get a Glass of Water
Keep water handy nearby during the interview. You can take a brief sip every now and then to maintain your voice smooth. Remember not to add ice in your water. The tinkling of ice in your glass will be audible to the person you’re conversing with, leading them to believe you’re sipping Scotch on the rocks rather than plain water.
Watch Your Tone
In a phone interview, they just have your voice to conduct personality assessments. Just use small talk and time before the interview to practice making phone calls or recording yourself answering follow up questions in interviews so you can hear how you sound. Aim for positivity, upbeatness, energy, and enthusiasm. You don’t have to be Pretty Pam if that’s not your natural nature, but keep in mind that this interview might lead to a wonderful new career. That is a good thing, and you should respond accordingly.
Speak Slowly and Smoothly
Practice your responses to common questions like behavioral interview questions before the interview so you don’t stutter. When you’re on the phone, the hesitation in your voice sticks out because that’s everything they’re paying close attention to. Even taking too much time to contemplate before responding might give the impression of doubt. Sometimes you’ll have to pause and pay attention to your thought processs before responding, which is OK, but don’t do it all the time. Prepare a couple of responses to glide off your mouth. Also, avoid using unpleasant speech fillers like “um” and “uh” and avoid too much dead air. Even quiet is preferable than those.
Don’t Shoot Yourself in the Foot
Make no visible blunders throughout your phone interview that will interfere with your ability to talk. That means no smoking, no eating, no chewing gum, and no slurping coffee. Any slurping, smacking, or excessive breathing will give them a negative image of you. You always have to keep in mind that better chances of selection is when you are presentable with a positive image.
The Best Time to Set Up Your Call
You have far more control over your phone interview than you undoubtedly know, including when it is scheduled. Please use that power if you have it.
Why is it so vital to maintaining control during an interview? First, allow yourself adequate time to prepare. This phone interview is really important. It is the gate that will lead you to the confrontation. You won’t get another opportunity if you blow it here. So, you should prepare and research the company well for this interview. Second, you will always come across better if you can arrange the interview when you are stay calm and awake. Don’t forget to stay focused.
Sometimes you’ll receive a call only to set up a telephone interview, which is fantastic. But every now and again, you’ll get a call from someone who wants to talk to you right now. It’s absolutely okay (and in your best interests) to say, “Hello, I’m happy you phoned. I’d love to chat with you right now, but I’m afraid I won’t be capable of giving this the proper attention right now. Can we chat in the morning tomorrow?” (Or whenever it is convenient for you.) Every now and then, you’ll meet someone who believes it’s a good idea to catch others off guard, and this will not work. If that occurs, I will be unable to assist you. You must speak up.
When it comes to arranging a phone interview, recruiting managers are usually quite accommodating. Most of the time taken, it’s not a huge problem. If they are unwilling to be flexible, you must bite the pill and accept whatever time they request.
However, if you are given the best way, always arrange your interview around the time of day when you are most aware and on your game. Personally, I would never plan a phone interview first thing every morning. I need to take some time to acclimate first. On the other side, I know a buddy who is happiest in the early hours. So, sooner is better for her.
You may be limited to requesting a broad time of day for the call, but you may typically select a precise time for your call. It’s the same as making an in person interview appointment. You’d have a defined time for that one, so scheduling a phone call isn’t an issue. In reality, it demonstrates your management style as a good time manager.
When you arrange your call, definitely be giving yourself plenty of time thereafter in case it goes over. Some managers will inform you that the call will last 10 minutes and keep to their word. They have a set of questions ready, they go through them, and they’re finished. However, I’ve seen numerous phone interviews begin with a 10-minute timeframe and then extend to 20 to 30 minutes, or can even last for 45 minutes.
Most Common Phone Interview Questions
A human resources professional or a recruiting manager conducts phone interviews. However, some phone interviews are now performed by a third-party recruiter. Though phone interviews are unpredictable and unpredictable, preparation is still required because your interview responses will decide your suitability for the job. The following are the common phone interviews and how to appropriately respond to them.
What can you tell me about yourself? You are apparently expected to keep it as brief as possible. Please remember that the interview will be conducted over the phone. When responding to these kind of questionnaire items, you should concentrate on your characteristics that are relevant to the job you are looking for. Mention your relevant experience that highlights your greatest characteristics and soft skills. Tell me about your strengths and greatest weaknesses.
What motivated you to apply for the current position? The fact is, job interview questions like these are not designed to condemn or evaluate you. The interviewer is primarily interested in determining your interest in the job or in the firm. As a result, reply with zeal and enthusiasm.
What are your thoughts about our company/position? To answer questions in this interview successfully, you need to do some research on the firm and searching the job position. As a result, your preparedness is critical. Try to understand more about the company culture to get a better understanding.
How do you deal with stress? Everyone experiences stress from time to time. How you manage them reflects your ability to overcome challenges and flaws. Physical activities are usually the best stress relievers. Managing stress by avoiding others does not sound like a smart idea.
What do you want to be in five years? Employers often want to screen candidates who are want to work for them for an extended length of time. This will save them money on the hiring process and job training material. You are more likely to be passed the phone interview if you react with an answer that is directly related to the job you applied for.
Why are you thinking of quitting your current job? Interviewers want to determine whether you are qualified for the second interview. Interviewers have created more interview questions in order to make the recruiting process easier and speedier. In fact, they would prefer spend several days on a phone interview than a face-to-face meeting. As a result, if they discover that you are an entrepreneur who quits for no good cause, they will not consider you.
What is your proudest accomplishment? Your responses to this phone interview will help you decide your priorities. Set your career goals and achievements depending on the employment requirements. So, if you’re seeking for a teaching post, your greatest accomplishment may be your influence to one of your students’ greatness.
There are certain interview queries that need simply a number response. For instance, how many years of past work experience do you have? Also, evaluate your communication abilities. Respond as briefly as possible. In addition to these phone interview queries, you will be asked when you will be available. What are your pay expectations? If you are truthful, you will absolutely ace your phone interview.
Phone interviews have only one purpose: to prequalify you for the post while narrowing the prospect pool. This prequalification is required since it saves the firm time and money throughout the selection process. The ideal candidate will have the opportunity to interview for the position. This is an excellent opportunity for you to showcase your qualifications and expertise for the post. Preparing for a phone interview should be treated as seriously as preparing for a face to face interview.