Director, Marketing Strategy & Operations

Job Details

permanent
New York, New York, United States
Aircall
05/18/2024
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Full Job Description

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the role:

We are looking for a talented Director, Marketing Strategy & Operations to join our Strategy & Operations team . Led by a former Bain Manager, this team is reporting directly into the CEO, with mission to support Aircall strategic plan definition & execution , framing analytics & key processes and delivering critical strategic projects.
What you'll do:
    • Act as the primary point of contact for the range of strategic and operational questions for our Marketing leadership globally . Act as sparring partner to the Chief Marketing Officer
    • Develop performance tracking frameworks and insights to report to C-suite & marketing leadership. Frame & automatize weekly reporting dashboards for Marketing & Sales leadership team, collaborating cross-functionally with our Sales Operations, and Data & Systems teams
    • Design, launch and lead global transformation programs to deliver improvements to our Go-to-Market operating model, notably via implementing standard SaaS processes (e.g., rehaul of lead attribution model)
    • Collaborate cross-functionally with Growth Engineering & Systems team to optimize our use of Marketing & Sales tools (e.g., Marketo, Salesforce, Chilipiper)
    • Perform change management to drive adoption of new processes, analytics, methodologies within Marketing leadership & across Marketing organizatio n, collaborating with the Enablement function
What you'll bring:
    • You have 10+ years of experience, with a proven track record in Go-To-Market Operations . Direct experience in Marketing Operations and a background in strategy consulting/ investment banking is a strong plus!
    • You are analytical and data-driven, you master analytical tools or you learn fast (e.g., Looker, SQL, Salesforce reports)
    • You are not afraid to get your hands dirty (e.g., doing analysis/ looking for data by yourself on a daily basis)
    • You are able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. You have solid prioritization skills, and you like defending your choices towards seasoned executives
    • You have a solid business sense and a good ability to take a step-back on analysis to drive insights
    • You always shoot for excellence
    • You are enthusiastic, reliable and fun: people enjoy working with you and trust you
$200,000 - $210,000 a year
This is not including a 15 percent bonus, equity, and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

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