602 Account Manager jobs in Melrose Park

**About the Role**
Are you passionate about helping small businesses thrive? As an **Account Partner** , you'll own relationships with SMB restaurant partners, helping them grow, succeed, and stay engaged on the Uber Eats platform. You'll play a critical role in strengthening retention, expanding services, and creating long-term value for our partners and the business.
**What You'll Do**
+ Serve as a trusted advisor to restaurant partners, helping them adopt new products and optimize performance on the Uber Eats platform
+ Re-engage churned partners through consultative outreach, rebuilding trust and reactivating accounts
+ Build processes and standardize best practices within merchant success and your territory
+ Collaborate cross-functionally with Sales and Operations teams to resolve merchant issues and drive satisfaction
+ Track merchant KPI and OKR to understand their success, issues, or opportunities
+ Excel in hands-on vendor management and training of new merchant features or products
+ Proactively maintain communication channels with prospects via email, phone and face-to-face meetings
+ Act as an ambassador of Uber Eats' mission, brand, and product
**Basic Qualifications**
1. Minimum 1+ years of experience in sales, operations, account management, or similar functions (customer or partner-facing)
**Preferred Qualifications**
1. Outstanding work ethic, attention to detail and curiosity
2. Effective internal and external communication
3. Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients
4. Persistence and influence to overcome objections and gain commitment from clients
5. Proficiency in Salesforce and Google Sheets/Excel
6. Willingness to roll up your sleeves, and get in the weeds with out highest value partners
7. Bilingual, English & Spanish or English & Mandarin
For Chicago, IL-based roles: The total annualized on-target earnings (OTE) for this position is USD $72,800 - $6,663. The OTE includes a base hourly rate of USD 24.50 per hour - 25.80 per hour and an annualized cash variable incentive target of USD 21,840- 22,999. The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. You will also be eligible for various benefits. More details can be found at the following link is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-

**POSITION SUMMARY:** The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. Additionally, the Account Manager is required to increase the level of penetration in his or her existing customer base by selling the full suite of Republic Services products.
**PRINCIPAL RESPONSIBILITIES:**
+ Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty.
+ Develops and maintains a thorough knowledge of the Company's available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
+ Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.
+ Responds to all cancellation requests in alignment with the established escalation policy.
+ Proactively communicates with or responds to customers in support of company pricing initiatives.
+ Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
+ Responsible for capturing customer emails, minimizing rate restrictions and customer credits.
+ Increases customer penetration by selling full suite of Republic Services products.
+ Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
+ Partners with the operations team, when needed, to address customer services issues.
+ Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
+ Performs other job-related duties as assigned or apparent.
**PREFERRED QUALIFICATIONS:**
+ Waste or transportation industry experience.
**MINIMUM QUALIFICATIONS:**
+ Minimum of 1 year of relevant sales experience. (Required)
+ Valid driver's license. (Required)
**Pay Range:**
$62,080.00 - $3,120.00
**Bonus Plan Details (if applicable):**
Bonus - Sales Commission Plan Target, 30% Annual
**Rewarding Compensation and Benefits**
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- 401(k) plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._
Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**ABOUT THE COMPANY**
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic's total company revenue was 14.9 billion, and adjusted EBITDA was 4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
+ **Safe** : We protect the livelihoods of our colleagues and communities.
+ **Committed to Serve** : We go above and beyond to exceed our customers' expectations.
+ **Environmentally Responsible:** We take action to improve our environment.
+ **Driven** : We deliver results in the right way.
+ **Human-Centered:** We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
**STRATEGY**
Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
**Recycling and Waste**
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.
**Environmental Solutions**
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
**SUSTAINABILITY INNOVATION**
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
**RECENT RECOGNITION**
+ Barron's 100 Most Sustainable Companies
+ CDP Discloser
+ Dow Jones Sustainability Indices
+ Ethisphere's World's Most Ethical Companies
+ Fortune World's Most Admired Companies
+ Great Place to Work
+ Sustainability Yearbook S&P Global

IQVIA is the industry leader in HCP data solutions fueling omnichannel digital campaigns. We provide industry leading data solutions for programmatic, social, email and AdvancedTV targeting. With hundreds of dimensions of professional, demographic, organizational, practice, clinical behavior and claims data, and a contact database of over 10 million HCPs (Physicians, NPs, PAs, Allied Health and Pharmacists to Hospital Professionals), we deliver solutions that enable digital targeting, engagement and measurement for agency, pharmaceutical, medical device, and biotech healthcare marketers.
As a member of IQVIA Digital, you will be a key contributor within a fast-growing product line at IQVIA; programmatic and social markets for IQVIA's industry leading healthcare provider data. This role is a hands-on position that requires a good mix of technical and business knowledge with extensive client engagement. You will participate in a wide range of business activities from leading internal team and client meetings, to managing requests queues and improving processes and working with various internal teams to ensure that client deliverables are ready in a timely fashion. As a part of the Digital Enablement COE, you'll find a fast-paced, collaborative and fun work environment where smart people apply their talents to deliver innovative products and services with the objective of ensuring customer satisfaction.
**Essential Job Functions:**
The candidate will join a team that maximizes product value for our clients and their programs. The candidate will primarily be responsible for directly managing our channel partners engaging in programmatic and social programs for key accounts.
The successful candidate will be measured by the level of client satisfaction and the ability to deliver on key product metrics:
+ Own the overall product and deliverable relationship with assigned, high-value clients, which includes: Increasing adoption, ensuring retention, and satisfaction.
+ Drive revenue from direct client relationships and/or in conjunction with their agencies
+ Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products.
+ Diagnose and anticipate customer needs, craft potential solutions, establish product value with customers and follow up to ensure customer success.
+ Understand client targeting needs, generate target files, load files into destination platforms and provide offline & online matches.
+ Responsible for full compliance and adherence to FDA Pharma Guidelines (where applicable).
+ Work with Sales and Operational teams to identify and develop upsell and "solution sales" opportunities.
+ Advocate customer needs/issues across Product and Technology teams.
+ Work with Product Management team to define new and existing product and reporting requirements.
+ Assist with the creation of proposals, contracts, RFP responses and other documentation in an effort to drive additional revenue for our products.
+ Assist with training junior employees on tools and processes.
+ Be at ease working independently.
+ Continue to proactively develop knowledge of the programmatic and social media landscape.
**Qualifications:**
To perform this job successfully, an individual must thrive on passion and collaboration. The requirements listed below are representative of the knowledge, skill, and ability required.
The successful candidate should have a excellent background in AdTech, including programmatic and social marketing, client facing Technical Product Management, Technical Account Management, and previous customer experience with a track record of increasing customer satisfaction, adoption and retention.
**REQUIRED SKILLS & EXPERIENCE**
+ BA degree with a specialty in communication, marketing, account management or computer science
+ 4-5 years in a hands-on role managing Programmatic campaigns at an agency, onboarder, Management Platform/Social Ads API Platform, or DSP
+ Previous experience in the field of digital media planning (2 plus years)
+ Exposure to Medical / Pharmaceutical digital marketing industry
+ Expertise in overall programmatic landscape, programmatic buying (DSP) and audience segmentation (DMP).
+ Demonstrated experience in display, video, social and/or DSP partners, and external data or media providers (DV 360, TTD, Media Math, LiveRamp etc.)
+ Experience extracting and analyzing campaign reporting data and using this to share recommendations with internal teams
+ Awareness of CAN-SPAM, CASL, CCPA, GDPR, and other regulatory standards related to marketing communication
+ Time Management skills; effectively organize and prioritize, meeting all deadlines and delivering required results
+ Experience creating relevant campaign documentation
+ Impeccable written and verbal communication skills.
+ Ability to set and deliver on priorities within a quickly evolving landscape
+ Display organizational and emotional intelligence
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 77,000+ employees around the world who apply their insight, curiosity, and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled
IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at to arrange for such an accommodation.
#iqviadigital
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role, when annualized, is $73,000.00 - $182,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

Internal Job Description
IQVIA is the industry leader in HCP data solutions fueling omnichannel digital campaigns. We provide industry leading data solutions for programmatic, social, email and AdvancedTV targeting. With hundreds of dimensions of professional, demographic, organizational, practice, clinical behavior and claims data, and a contact database of over 10 million HCPs (Physicians, NPs, PAs, Allied Health and Pharmacists to Hospital Professionals), we deliver solutions that enable digital targeting, engagement and measurement for agency, pharmaceutical, medical device, and biotech healthcare marketers.
As a member of IQVIA Digital, you will be a key contributor within a fast-growing product line at IQVIA; programmatic and social markets for IQVIA's industry leading healthcare provider data. This role is a hands-on position that requires a good mix of technical and business knowledge with extensive client engagement. You will participate in a wide range of business activities from leading internal team and client meetings, to managing requests queues and improving processes and working with various internal teams to ensure that client deliverables are ready in a timely fashion. As a part of the Digital Enablement COE, you'll find a fast-paced, collaborative and fun work environment where smart people apply their talents to deliver innovative products and services with the objective of ensuring customer satisfaction.
**Essential Job Functions:**
The candidate will join a team that maximizes product value for our clients and their programs. The candidate will primarily be responsible for directly managing our channel partners engaging in programmatic and social programs for key accounts.
The successful candidate will be measured by the level of client satisfaction and the ability to deliver on key product metrics:
+ Own the overall product and deliverable relationship with assigned, high-value clients, which includes: Increasing adoption, ensuring retention, and satisfaction.
+ Drive revenue from direct client relationships and/or in conjunction with their agencies
+ Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products.
+ Diagnose and anticipate customer needs, craft potential solutions, establish product value with customers and follow up to ensure customer success.
+ Understand client targeting needs, generate target files, load files into destination platforms and provide offline & online matches.
+ Responsible for full compliance and adherence to FDA Pharma Guidelines (where applicable).
+ Work with Sales and Operational teams to identify and develop upsell and "solution sales" opportunities.
+ Advocate customer needs/issues across Product and Technology teams.
+ Work with Product Management team to define new and existing product and reporting requirements.
+ Assist with the creation of proposals, contracts, RFP responses and other documentation in an effort to drive additional revenue for our products.
+ Assist with training junior employees on tools and processes.
+ Be at ease working independently.
+ Continue to proactively develop knowledge of the programmatic and social media landscape.
**Qualifications:**
To perform this job successfully, an individual must thrive on passion and collaboration. The requirements listed below are representative of the knowledge, skill, and ability required.
The successful candidate should have a excellent background in AdTech, including programmatic and social marketing, client facing Technical Product Management, Technical Account Management, and previous customer experience with a track record of increasing customer satisfaction, adoption and retention.
**REQUIRED SKILLS & EXPERIENCE**
+ BA degree with a specialty in communication, marketing, account management or computer science
+ 4-5 years in a hands-on role managing Programmatic campaigns at an agency, onboarder, Management Platform/Social Ads API Platform, or DSP
+ Previous experience in the field of digital media planning (2 plus years)
+ Exposure to Medical / Pharmaceutical digital marketing industry
+ Expertise in overall programmatic landscape, programmatic buying (DSP) and audience segmentation (DMP).
+ Demonstrated experience in display, video, social and/or DSP partners, and external data or media providers (DV 360, TTD, Media Math, LiveRamp etc.)
+ Experience extracting and analyzing campaign reporting data and using this to share recommendations with internal teams
+ Awareness of CAN-SPAM, CASL, CCPA, GDPR, and other regulatory standards related to marketing communication
+ Time Management skills; effectively organize and prioritize, meeting all deadlines and delivering required results
+ Experience creating relevant campaign documentation
+ Impeccable written and verbal communication skills.
+ Ability to set and deliver on priorities within a quickly evolving landscape
+ Display organizational and emotional intelligence
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 77,000+ employees around the world who apply their insight, curiosity, and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled
IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at to arrange for such an accommodation.
#iqviadigital
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role, when annualized, is $73,000.00 - $182,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

**Summary:**
The Mid-Market Account Management team is a sales team that is part of the Small Medium Business Group. This team is focused on helping small and medium sized businesses grow by optimizing their advertising across Meta's family of apps and services.Account Managers are directly responsible for building relationships and helping clients drive business results on Meta through marketing consultation, sales, education and supports. Success in this position requires demonstrated consultative sales and client service skills, a willingness to experiment, the capacity to thrive in a dynamic & team-focused environment, and a passion for helping others achieve results. This role is a quota-carrying role and requires a passion and interest for Sales and consumer marketing.
**Required Skills:**
Account Manager Responsibilities:
1. Prioritize book of business based on understanding of client needs
2. Demonstrate a commitment to consultative sales in service of client goals
3. Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
4. Provide dedicated account management to strategic advertising clients and agencies
5. Develop and implement programs to improve the client/agency experience
6. Troubleshoot and resolve issues in a timely manner
7. Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
8. Work on initiatives with limited and defined scope and execute independently
9. Build proficiency and working knowledge of Meta measurement solutions and understand the value of our Meta Identity
10. Build and continue to refine your point of view on Meta products through regular self-education and discovery
11. Exhibit curiosity, actively self teaching and seeking input from others
**Minimum Qualifications:**
Minimum Qualifications:
12. 3+ years of experience in account management, brand/performance marketing, digital marketing, sales, or consulting
13. Proven communication and presentation skills
14. Experience growing revenue and client relationships
15. Experience developing, leading, and implementing scaled sales programs that align to org business and product objectives
16. BA/BS degree
**Preferred Qualifications:**
Preferred Qualifications:
17. Experience in marketing and/or selling to Growth/Performance Marketers
18. Experience working with a portfolio or carrying a yearly revenue quota
19. Experience influencing C-level executives to build effective and impactful relationships
20. Experience prioritizing and managing tasks within a fast paced environment
21. Experience working with or in support of diverse communities
22. Have a fundamental understanding of vertical(s)/market(s) industry and client's business model
**Public Compensation:**
$28.37/hour to $100,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?
Here's what you'd do:
The Account Manager is the primary contact for clients. This role builds long-term relationships that fosters client satisfaction and retention, grows the portfolio the right way through ancillary sales and price increases, and ensures quality service.
You'd be responsible for:
+ Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio; look for ancillary opportunities outside the portfolio to grow the book of business and overall growth for the branch.
+ Develop accurate estimates and takeoffs for both new and existing clients as needed
+ Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner
+ Generate referrals from existing client base and communicate to the Business Developer
+ Develop and maintain long-term relationships with clients focusing on all pertinent points of contact
+ Develop and maintain a schedule to perform "site walkthroughs" during formal meetings with customers to ensure quality and service expectations are met
+ Lead and facilitate the resolution of client issues or concerns as needed
+ Ensure renewals of each account within the assigned client portfolio
+ Proactively listen to potential site enhancement needs of existing clients
+ Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded
+ Coordinate consistent and timely site visits with Operations Manager to review site quality and to ensure that client expectations are met
+ Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio
+ Promote compliance of all safety regulations and policies
+ Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
+ Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
+ Maintain satisfactory accounts receivable levels and CRM account notes as appropriate
+ Coordinate with the Branch Administrator to ensure databases are consistently updated with current client information
+ Other tasks and duties as assigned by Branch Manager
You might be a good fit if you have:
+ Associate degree in a business-related field or equivalent experience.
+ Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.
+ Effective written and verbal communication skills.
+ Ability to coach, develop and foster a teamwork environment.
Work Environment:
+ This role will either be remote or be based in an office environment.
+ This role includes routinely traveling in a car.
Here's what to know about working here:
Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.
If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.
Growing Everyday
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:
+ Paid time off
+ Health and wellness coverage
+ 401k savings plan
Start Your Bright New Career Journey
BrightView is an Equal Employment Opportunity and E-Verify Employer.