206 Account Manager jobs in Saint Paul
Account Manager
Posted 5 days ago
Job Viewed
Job Description
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Key Responsibilities
Dedicate yourself to the success of Expeditors and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
Customer Engagement & Relationship Expansion
+ Cultivate strong, multi-level relationships across customer organizations to gain strategic insight and influence.
+ Act as a trusted advisor by understanding customer ecosystems, supply chains, and business objectives.
+ Champion customer needs internally to ensure alignment and execution across teams.
Business Development & Growth Strategy
+ Develop and execute strategic business plans that align with customer goals and drive revenue growth.
+ Identify and pursue opportunities to expand service offerings, improve customer outcomes, and increase account value.
+ Lead strategic business reviews to assess performance, align on objectives, and co-create growth initiatives.
+ Leverage market intelligence and customer insights to influence decision-making and shape long-term partnerships.
Operational Excellence & Enablement
+ Ensure accurate customer setup and documentation in systems (e.g., Dynamics, SOPs, SharePoint).
+ Monitor and report on KPIs, ensuring Expeditors service meets or exceeds expectations.
+ Drive adoption of technology and process improvements (e.g., EDI, visibility tools) to enhance customer experience.
Collaboration & Communication
+ Facilitate cross-functional collaboration to ensure consistent service delivery and strategic alignment.
+ Communicate effectively with internal and external stakeholders through timely updates, reports, and reviews.
+ Support invoicing, collections, and administrative processes to maintain account health.
Performance & Data Intelligence
+ Use business intelligence tools to analyze trends, measure performance, and identify improvement areas.
+ Maintain data fluency to support strategic planning and customer reporting.
Professionalism & Development
+ Embody company values and cultural attributes in all interactions.
+ Pursue continuous learning and development to enhance expertise and effectiveness.
What We Expect From You
+ A growth-oriented mindset with a strong focus on customer success and business expansion.
+ Exceptional relationship-building and communication skills.
+ Strategic thinking with the ability to translate insights into action.
+ Strong organizational skills and attention to detail.
+ A collaborative spirit and commitment to continuous improvement.
Qualifications & Preferred Skills
+ University or equivalent business qualifications
+ Minimum 3 years Expeditors or industry experience
+ Proven work experience in business development
+ Knowledge of Expeditors products and services
+ Knowledge of required Expeditors operating systems
+ Proficient in MS Office and CRM software
+ Ability to communicate up and down management hierarchy with equal effectiveness
+ Strong presentation skills
+ Proven project management skills
+ Strong analytical skills
+ Ability to perform and meet KPI requirements
+ Proven problem solving and interpersonal skills
+ Charismatic with an ability to connect
Expeditors offers excellent benefits:
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus
+ Annual Compensation: $42,000 - $56,000 + commission
Account Manager
Posted 10 days ago
Job Viewed
Job Description
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at
Account Manager

Posted 12 days ago
Job Viewed
Job Description
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at
Account Manager

Posted 12 days ago
Job Viewed
Job Description
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at
Account Manager
Posted 1 day ago
Job Viewed
Job Description
Engineered Corrosion Solutions is an exciting and fast-growing technical leader in the engineering space specializing in helping companies understand and manage risks associated with corrosion in fire sprinkler systems. Our mission is to help our customers save money and lives by maintaining the integrity of these life safety systems.
We specialise in:
Award winning technical leadership in the Fire Safety industry
Corrosion control products
Corrosion management services
Passion for customer service
ECS is a company that puts our values first. Created by our people, we take pride in encapsulating those values in everything we do.
These are:
We do not lie, cheat, or steal.
We do what we say when we say we're going to do it and throw in a little extra.
We have bias for action
We think around corners - we're not just solving the problem in front of us, we're thinking and addressing problems three steps down the line for our clients.
An ECS Account Manager is passionate about building long lasting relationships as an expert trusted adviser to our fire sprinkler contractor customer base. You will be diligent, self-motivated, and determined to help our clients succeed and become our biggest advocates.
As an ECS Account Manager you will have the opportunity to grow with the company working alongside a team of high performers selling an industry leading set of products and services at the leading edge of technology. You will be passionate about building long lasting relationships as an expert trusted adviser to our fire sprinkler contractor customer base.
You will be diligent, self-motivated, and determined to help our clients succeed and become our biggest advocates.
At ECS you will witness daily the results of your efforts.
In summary, an ECS account manager is motivated to:
Ensure that client needs are always the number one priority, and a white glove service is provided every time
Understand customers’ needs through discover and fact finding
Identify and prioritize high pay off sales activities
Be accountable to established internal and external KPI's
Grow an existing book of business within an established sales territory
Track and update sales activities in company CRM (Salesforce)
Travel regionally within territory
Present technical solutions to a variety of customers
Note: This is a remote position; however, candidates must be based within Minneapolis for operational and time zone alignment.
Click here to hear from members of the team Engineered Corrosion Solutions
We welcome applications from passionate technical sales / account manager professionals with a minimum of 3 years work experience and a demonstrable track record of success.
If you want to join an outstanding team of professionals that pride themselves on putting the customer first and being the very best they can every day, then Engineered Corrosion Solutions is the place for you.
Account Manager
Posted 23 days ago
Job Viewed
Job Description
The Account Manager is responsible for customer engagement, growing sales volume and gross margin contribution by selling Winfield United portfolio of products to an assigned list of accounts. Communicates and sells programs to the customers assigned, facilitates product ordering and forecasting, and manages execution of other sales activation activities. Travel up to 15% required for BU meetings, National Sales Meeting and customer meetings. This is a remote (virtual) role that will be working with customers in from New Mexico East following the Southern U.S. border and up the coast to Maryland. The ideal candidate will be located in this region.
Responsibilities include:
Sales
- Increases profitably, sales volume and market share of products to assigned accounts and targeted prospects via technology-based selling, understands and sells the full brand ladder.
- KPI management - Sales, Gross Margin, Focus product
- Quarterly review of "under water" pricing to protect margin.
- Distribution management partnership with ASC's to ensure account product needs are in stock and effectively shipped to drive efficiencies internally while satisfying account needs.
- Understands and communicates value proposition to owner including patronage, programs, pricing, and other resources.
Account Management
- Manages and grows the WinField United and owner business by setting the sales strategy that meets both the customer and WU business needs. Where applicable, leads development, implementation, and execution of Account Plan.
- Manages customer orders, pricing, forecasting and trainings.
- Help owner build their brand and market presence by utilizing existing WinField United resources.
- Present appropriate WinField United programs to owners based on their go to market strategy.
- Coordinates, funnels, prioritizes data and reports to drive sales.
- Responsible for communicating and setting accurate pricing for the customer. As well as scrimmages and audits throughout the year to ensure consistent pricing and invoicing.
- Regularly reviews account assignments and remains connected to Business Unit priorities by participation in meetings
- Proactively communicates and executes seasonal marketing programs, initiatives, and offers.
- Execute B2B Campaigns targeted at wholesale programs and product offers, follow up with intentional connections to secure the sale.
- Partner with suppliers to build and sustain account loyalty.
Products and Tools
- Utilizes sales tools including introduction letters, pre call planning documents, conversation starters, newsletters, and marketing program announcements to help owners leverage the WinField United enterprise to grow their business.
- Utilizes CRM tool (Salesforce) to provide tracking reports on calls made, marketing and service activities as management requires and maintain up to date and accurate client history records.
- Coordinates training and education to customers on systems, programs, processes (including but not limited to demand creation programs, Evolve, AgriMine, WU Portal and Mobile applications).
- Demonstrates expertise in full line of products (Seed, CPP, vended and proprietary) that fit the geography).
- Ensures a positive customer experience is delivered via WFU's structured delivery plan.
- Responsible for returns management for seed and CPP. Staying within policy and deadlines throughout the year.
Account Strategy
- Partners with Sales Enablement (when applicable) to drive adoption of tools, handle account challenges and execute on sales targets.
- Identify & document the owner's critical issues limiting their sales growth. Develops customized solutions to assist the owner to overcome their critical issues.
Customer Support and Logistics
- Resolves conflicts between customers promptly and equitably.
- Partners with Credit on managing credit limits and resolving payment challenges.
Required Qualifications:
- Bachelor's degree in Agriculture or Business-related field plus 2-4 years of industry or direct sales experience; or, an equivalent of 6-8 years of successful work experience in industry or direct sales experience.
- Ability to s ee the "big picture" of the organization and understands the key drivers of the business relate to each other, work together to produce profitable growth, and relate to the job.
- Proactive communicator with exceptional written, verbal, and formal presentation skills.
- Trustworthy with a strong level of personal commitment.
- Ability to make sound decisions and complete tasks in a fast-paced work environment.
- Ability to work independently and manage productivity.
- Experience demonstrating agility and leading/adapting quickly to change.
- Technical agriculture product / crop expertise and ability to develop and educate others on products, services, and programs.
- Solid experience using Microsoft products (Outlook, Word, Excel, PowerPoint); virtual collaboration tools (Teams, Zoom); and CRM software (Salesforce).
- Travel up to 15 to 20% required.
This is a sales role that is compensated with a target mix of base salary plus commission.
- Base salary is dependent upon experience/tenure and generally ranges between: $79,200 - $118,800
- Target bonus is: 20,000
- In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
Recruiter/ Account Manager
Posted 1 day ago
Job Viewed
Job Description
Overview:
Looking for a career in sales? Insight Global is one of the world's largest staffing firms. What does that mean? We make hiring easy for our clients. Since 2001, we've expanded from a small entrepreneurial startup to over $4 billion in revenue. Our growth is driven by our award-winning company culture, comprehensive training programs, and of course, our people. We pride ourselves on hiring elite entry-level sales candidates because we believe in promoting from within. Each employee starts as a Recruiter before earning a promotion to Account Management.
As an entry-level Recruiter, youll be supported by a team of mentors to show you the ropes and give guidance every step of the way. From day one, youll be immersed in The IG Way, a cutting-edge training program designed to not only teach how we operate, but also how to accelerate your sales career.
Responsibilities:RECRUITER
The purpose of the Recruiter role is to build the foundation for a successful sales career at Insight Global. As a Recruiter, youll learn all about staffing and our services and how to sell them to current and future clients. Youll play the role of matchmaker for companies and candidates by reviewing resumes from our internal database and online job boards, conducting phone interviews, preparing candidates to meet hiring managers, and ultimately negotiating job offers to get them hired.
The average employee spends approximately six months in the Recruiter role before enrolling into either Account Manager Training (AMT) or Professional Recruiter Training (PRT). The next 8 to 12 weeks, you'll be working to earn your promotion into either role by applying the skills and knowledge you learned to real-world scenarios with your future clients.
ACCOUNT MANAGER?
Account Managers are the face of our organization. They work directly with hiring managers at Fortune 1,000 companies by researching and targeting organizations in need of staffing services. They make an initial connection through networking and cold calls, ultimately becoming valuable business consultants and building long-term relationships with their clients. Account Managers run in-person meetings and lunches to get to know hiring goals, team dynamics, and sell how our services can elevate their business. Theyll then gather job requirements and work hand-in-hand with our Recruiting team to find the perfect candidates to fill each role. Account Managers dont sell a product, they sell staffing and are experts when it comes to all things hiring.
?
PROFESSIONAL RECRUITER?
When it comes to Professional Recruiting, think next-level Recruiting and a different take on inside sales. Professional Recruiters are experts in their craft, focused on job seekers and our consultants. Their job is to identify top talent, then work to pair those candidates with the perfect job?They get to know the experiences and career aspirations of each job seeker to match clients to consultants?Once the placement is made, our Professional Recruiters continue to work closely with each consultant guaranteeing a world-class experience and offering continued support throughout their careers. Our Professional Recruiters accounted for over 80% of our job placements last year.
Qualifications:QUALIFICATIONS:
- Were focused on hiring the best talent, regardless of major, school, or experience. We are looking for individuals with grit, leadership potential, and a competitive spirit. If youre driven, personable, and embody our Shared Values, youre the right fit for Insight Global.
- Personality: We look for those who have strong personalities, who are positive, charismatic and have a willingness to connect with others.
- Grit: This job is challenging, but its extremely rewarding. We want the type of people who persevere beyond the hard stuff and proactively pursue long-term goals, work well under pressure, and can handle difficult situations. There will always be obstacles, but how our people handle them is what sets us apart.
- Team: Together, anything is possible. IG employees must want to be part of a team and work well with others. Every success story has a team of people behind it.
- Culture: Of everything, our culture is most important, and our Shared Values define us: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character & Hard Work Above All Else & Always Know Where You Stand. Our employees (and those we seek to hire) embody and live out these Shared Values.
- Sales: We want someone whos motivated, excited about sales, looking to start a long-term career, and can embody our Sales Behaviors: Ability to Build in-Person Relationships, Urgent, Aggressive and Direct, Relentlessly Compete, Always Find a Way, and Be Elite.
COMPENSATION
Insight Global offers a competitive base salary ranging from $7,000- 68,640 annually, dependent on office location, and a 5,000 signing bonus in LTIPs (Long Term Incentive Plan). Upon promotion, Account Managers receive a base salary increase, up to 6,120 annually in cell allowance and commission supplement, as well as uncapped commission paid weekly.
The average employee in the company makes:
- Year 2: 73,000- 88,000
- Year 3: 121,000- 145,000
- Year 4: 135,000- 194,000
Account Managers and Professional Recruiters have the opportunity to win annual sales contests that include an all-expenses paid trip to the Bahamas, LTIPs, and a cash bonus starting at 7,500- 10,000. Benefit offerings include medical, dental, vision, disability insurance, company-paid life insurance, 401k retirement account access with employer matching, and paid vacation and sick time.
Pay Range:USD 42,000.00 - USD 49,000.00 /Yr.
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Technical Account Manager
Posted 1 day ago
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Job Description
Join to apply for the Technical Account Manager role at Inovalon Join to apply for the Technical Account Manager role at Inovalon Get AI-powered advice on this job and more exclusive features. Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: A Technical Account Manager (TAM) is a customer-facing role responsible for managing and nurturing relationships with key clients. This position acts as the technical point of contact for clients, ensuring the smooth integration, deployment, and use of technology solutions. A Technical Account Manager enables customers to recognize value by providing technical guidance, troubleshooting, and ensuring customer success with a focus on improving the overall user experience and achieving long-term satisfaction. Duties and Responsibilities: Client Relationship Management: Act as the primary technical point of contact for assigned clients, developing and maintaining long-term support relationships. Understands customer needs, suite of solutions, complex setup and business model. Serve as the voice of the customer internally, advocating for their needs and ensuring high levels of satisfaction. Advocating on the customers behalf for enhancements or improvements. Building relationships with the customer’s technical teams through active engagement. Technical Guidance and Consultation: Provide ongoing support and proactive solutions to technical issues, ensuring minimal disruption to the client’s operations. Advise clients on best practices and product usage. Provide hands-on troubleshooting, root-cause analysis, and technical recommendations for improvement. Educate customers about new features, functionalities, and updates to the product or service. Internal Coordination: Swarming with a team of experts to analyze complex problems and business needs. Work with internal teams (engineering, sales, product, etc.) to ensure client needs are met on time and effectively. Manage expectations and set clear timelines for deliverables. Oversight of all customer cases ensuring forward momentum and resolution of issues. Escalation Management: Act as the escalation point for technical issues that are unresolved by standard support teams. Collaborate with internal engineering teams to resolve complex technical issues in a timely manner. Ensure that customer issues are resolved, preventing further impact to business operations. Reporting and Documentation: Enterprise view of case volumes and trends, identifying opportunities for improvements. Maintain thorough documentation of customer interactions, technical support cases, and resolutions. Generate reports for both internal teams and customers on performance, system health, and key metrics. Maintain compliance with Inovalon’s policies, procedures and mission statement. Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position. Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. Job Requirements: Experience: Typically requires 3+ years in technical support, customer success, or account management role in a related industry. Technical Expertise: In-depth knowledge of the company’s products, services, and technologies. Customer-Oriented Mindset: Excellent interpersonal skills, with the ability to build strong relationships with customers. Ability to understand client business goals and challenges. Problem-Solving: Strong troubleshooting and analytical skills, with the ability to resolve complex issues and provide creative solutions. Communication Skills: Exceptional verbal and written communication abilities. Ability to explain complex technical concepts in simple terms. Project Management: Strong organizational skills, with experience managing multiple tasks and projects simultaneously. Collaboration: Ability to work effectively with cross-functional teams, including engineering, sales, and product teams. Ability to thrive in a fast-paced, customer-focused environment. Proactive attitude with a strong sense of ownership and accountability. Strong understanding of SaaS or enterprise-level technologies. Experience working with C-level executives and technical teams. Education: Bachelor’s degree in computer science or information technology, or relevant work experience. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time). Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions. Subject to inside environmental conditions. Travel for this position will include less than 5% locally usually for training purposes. Inovalon Offers a Competitive Salary And Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $76,800—$00,000 USD If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Software Development Referrals increase your chances of interviewing at Inovalon by 2x Sign in to set job alerts for “Technical Account Manager” roles. Sales Account Manager, On Demand Manufacturing Minneapolis, MN $85,00 .00- 100,000.00 1 week ago Remote Executive Level Relationship Manager/ Customer Success Manager Minneapolis, MN 94,000.00- 162,000.00 1 week ago Senior Large Enterprise Customer Success Manager Sr. Sales Engineer can be located MN, WI, NE, IA. 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Job DescriptionJob Title: Account Manager/CollectorJob Overview:We are seeking a detail-oriented and motivated individual to join our team as an Account Manager/Collector. This role involves managing overdue accounts, communicating with clients professionally, and negotiating repayment plans to achieve resolution while maintaining a positive customer experience.Key Responsibilities:Engage with customers through inbound and outbound calls to discuss outstanding balances.Conduct research and skip tracing to locate individuals with overdue accounts.Work collaboratively to negotiate effective repayment solutions in line with company policies.Maintain professionalism and provide respectful, solution-focused customer service.Accurately update account information and document all interactions.Ensure compliance with confidentiality and regulatory guidelines.Qualifications:Previous experience in collections, customer service, sales, or a call center environment is preferred but not required.Proficiency in Microsoft Office applications.High School Diploma or equivalent required.Strong communication, negotiation, and problem-solving skills.Self-motivated, organized, and able to work in a fast-paced setting.Ability to handle difficult conversations with confidence and professionalism.Must pass a background check and drug screening.Position Details:Compensation: Competitive hourly wage with performance-based incentives.Work Schedule: Monday to Friday, no weekends.Location: Fully onsite during training; potential for a hybrid schedule after 90 days based on performance.Employment Type: Contract-to-hire opportunity.Pay: $19-23 per hour, DOETraining & Development:Comprehensive onboarding program covering compliance, regulations, and system training.Structured learning on collection strategies and best practices.Ongoing support and mentorship to ensure success in the role.Benefits for Contract Employees:Healthcare and insurance options.Paid time off and access to retirement plans.Additional benefits available based on eligibility.Benefits Upon Full-Time Hire:Comprehensive health coverage, including medical, dental, and vision All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Job Reference: JN -022025-389326