37 Air Hub jobs in the United States
Aviation Operations Manager

Posted 2 days ago
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Job Description
**ABM is currently hiring for an Operations Manager position based in the San Diego area.**
This role offers flexibility and can be based out of **San Diego** , **Santa Ana** , **Ontario** , or **Burbank** , California. The ideal candidate will oversee operations across multiple accounts, ensuring service excellence and client satisfaction.
**Pay:** $ 68K/YR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management ( Duties / Essential Job Functions:**
Responsible for administering and/or implementing policies, systems, programs, processes, procedures and/or plans throughout the locations within the station.
Monitor and maintain staffing levels with the assistance of the local Human Resources Department.
Responsible for audits to ensure compliance with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities.
Accommodate increased / decreased client staffing requests.
Foster deep and meaningful relationships with our client representatives. Visit our clients frequently to discuss outstanding issues, concerns, and opportunities.
Inspire and motivate others to do well.
Ensure we meet financial targets through effective scheduling and time management.
Work closely with our human resources team to recruit and retain the most customer service driven workforce in the business.
Deliver world class training programs that ensure your team members remain attentive to each passenger's personal needs.
Work closely with our Safety/Quality team to execute a vigorous metric-based safety, quality, and security program.
Manage daily schedules.
Maintain communication with Supervisors to maintain optimum staffing levels.
Effectively coach, counsel, and discipline employees.
Work with Safety Quality Manager to ensure the safety and security of the operation.
Set positive, professional example for workforce.
Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Miscellaneous duties as assigned
Manage cabin cleaning operation and be able to give directions to over 60 employees
Be able to hold employees accountable while following ABM policies and procedures
**Experience:**
1 year of management experience required.
**Overall:**
Must be 18 years of age or older.
Must submit to and pass a drug screen.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including successful completion of a background check and ten-year work
REQNUMBER: 121322
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
Aviation Operations Specialist
Posted 17 days ago
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Job Description
This role is crucial for ensuring the smooth and efficient execution of daily flight operations, contributing directly to the safety and reliability of our client's services. Our client fosters a highly professional and supportive work environment, emphasizing teamwork, precision, and adherence to the highest industry standards. This position offers an excellent opportunity for an individual passionate about aviation to grow their career within a dynamic operational setting. The successful candidate will be adept at managing multiple tasks under pressure and possess a strong understanding of aviation regulations and logistics.
Key Responsibilities:
- Monitor and track flight movements, ensuring timely departures, arrivals, and turnarounds.
- Coordinate with flight crews, ground staff, air traffic control, and other relevant departments to facilitate efficient operations.
- Prepare and disseminate flight plans, NOTAMs (Notices to Airmen), weather briefings, and other essential operational documents.
- Ensure strict compliance with all applicable aviation regulations (e.g., FAA, ICAO) and company operational procedures.
- Manage and update operational databases and systems, maintaining accurate records of flights, crew assignments, and aircraft status.
- Respond promptly to operational disruptions, such as delays, cancellations, or diversions, and implement contingency plans to minimize impact.
- Assist in the scheduling and dispatching of aircraft and personnel, optimizing resource utilization.
- Communicate effectively with internal and external stakeholders, providing accurate and timely information regarding operational status.
- Participate in post-flight debriefings and contribute to operational improvements and safety initiatives.
Required Qualifications:
- Bachelor's degree in Aviation Management, Aerospace, Logistics, or a related field.
- 3+ years of experience in aviation operations, dispatch, or flight coordination.
- Strong knowledge of FAA regulations and aviation industry standards.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work effectively in a fast-paced and high-pressure environment, often requiring quick decision-making.
- Proficiency in aviation software and general office applications (e.g., Microsoft Office Suite).
- Must be able to work flexible hours, including nights, weekends, and holidays, as aviation operations are 24/7.
Preferred Skills and Attributes:
- FAA Aircraft Dispatcher Certificate or equivalent.
- Experience with specific flight planning software or airline operational control systems.
- Knowledge of international aviation regulations and procedures.
Benefits: Our client offers a competitive salary and a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, a 401(k) retirement plan, and opportunities for professional development within the aviation industry. They are dedicated to creating a supportive and professional work environment. If you are a dedicated professional with a passion for aviation operations and meet the qualifications outlined above, we encourage you to apply. Join our client's team and contribute to ensuring the safety and efficiency of air travel. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply today!
Aviation Operations Specialist
Posted 17 days ago
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Job Description
As an Aviation Operations Specialist, you will be integral to the smooth functioning of daily airport operations, coordinating various activities to support aircraft movements, passenger services, and ground support. Our client values proactive problem-solving, adherence to safety regulations, and a collaborative spirit. This role offers an exciting opportunity to be at the heart of aviation logistics in one of the world's busiest airports.
Key Responsibilities:
- Monitor and oversee daily airport operations, including airfield conditions, terminal activities, and ground support services.
- Coordinate aircraft movements, gate assignments, and ground handling operations with airlines, air traffic control, and ground crews.
- Ensure compliance with all FAA regulations, airport operating procedures, and safety protocols.
- Respond to and manage operational incidents, emergencies, and irregular operations (e.g., diversions, delays, severe weather).
- Conduct regular inspections of airside and landside areas to identify and report hazards, foreign object debris (FOD), or non-compliance issues.
- Communicate effectively with internal departments, airline representatives, government agencies (e.g., TSA, CBP), and other stakeholders.
- Maintain accurate operational logs, incident reports, and other required documentation.
- Assist in the development and implementation of operational plans, policies, and procedures.
- Participate in airport drills, exercises, and emergency response training.
- Operate airport vehicles and specialized equipment as required.
Qualifications:
- Bachelor's degree in Aviation Management, Airport Operations, or a related field; or equivalent practical experience.
- Minimum of 2-4 years of experience in airport operations, airline operations, or a related aviation field.
- Strong knowledge of FAA regulations, ICAO standards, and airport operating procedures.
- Familiarity with airport systems, including flight information displays, gate management systems, and communication radios.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively under pressure in a dynamic, 24/7 operational environment.
- Valid driver's license; ability to obtain an Airport Driving Permit (ADP) and Airside Driving Permit (ADAP).
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of safety management systems (SMS) is a plus.
Our client offers a competitive salary, comprehensive benefits package, and a challenging yet rewarding career opportunity in the fast-paced world of aviation operations in San Francisco, California, US . If you are passionate about aviation and ready to contribute to its seamless operation, apply today!
Aviation Operations Specialist
Posted 17 days ago
Job Viewed
Job Description
Key Responsibilities:
- Coordinate and schedule all aspects of flight operations, including flight plans, crew assignments, and aircraft availability.
- Ensure compliance with FAA regulations, international aviation laws, and company operating procedures.
- Monitor weather conditions, NOTAMs (Notices to Airmen), and other relevant operational data to assess flight feasibility and safety.
- Prepare and disseminate flight briefings, manifests, and other necessary documentation for flight crews.
- Coordinate ground services, fueling, catering, and passenger handling with FBOs (Fixed-Base Operators) at various locations.
- Act as a primary point of contact for flight crews, providing real-time support and resolving operational issues as they arise.
- Maintain accurate records of flight activities, crew duty times, and aircraft maintenance schedules.
- Assist with flight dispatching duties, including obtaining necessary permits and clearances.
- Communicate effectively with clients, brokers, and internal departments regarding flight status and changes.
- Contribute to the continuous improvement of operational processes and safety protocols.
Qualifications:
- Bachelor's degree in Aviation Management, Aerospace Studies, or a related field; equivalent experience may be considered.
- Minimum of 3-5 years of experience in aviation operations, flight coordination, or dispatching, preferably in business or private aviation.
- Strong knowledge of FAA regulations (e.g., Part 91, Part 135) and international aviation protocols.
- Proficiency in flight planning software, aviation weather services, and scheduling systems.
- Excellent organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
- Strong problem-solving abilities and decision-making skills under pressure.
- Exceptional communication and interpersonal skills, both written and verbal.
- Ability to work flexible hours, including nights, weekends, and holidays, as aviation operations are 24/7.
- FAA Dispatcher Certificate or pilot license is a significant advantage.
- Understanding of aircraft performance and operational limitations.
What Our Client Offers:
- Competitive annual salary and potential for performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- 401(k) retirement plan with company contributions.
- Opportunities for professional development and industry-specific training.
- A dynamic, fast-paced, and exciting work environment in the heart of aviation.
- Exposure to a luxury client base and a modern fleet of aircraft.
If you are a passionate and highly organized professional eager to contribute to elite aviation operations, we encourage you to apply. Join our client's dedicated team in New York City, New York, US , and help deliver unparalleled flight experiences.
Aviation Operations Agent
Posted 17 days ago
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Job Description
Key Responsibilities:
- Coordinate and monitor all aspects of aircraft ground operations, including arrival, departure, and turnaround procedures.
- Communicate effectively with flight crews, ground handlers, air traffic control, and other airport personnel.
- Ensure proper loading and unloading of baggage, cargo, and mail, adhering to weight and balance limitations.
- Monitor fuel levels and coordinate refueling operations with ground crews.
- Prepare and disseminate necessary flight documentation, including flight plans, manifests, and weather reports.
- Oversee passenger boarding and deplaning processes, ensuring efficiency and compliance with safety regulations.
- Resolve operational issues and irregularities promptly, such as flight delays, diversions, or cancellations.
- Utilize various airline operational systems and software for flight tracking, gate assignments, and resource management.
- Conduct pre-flight checks and inspections of aircraft components as required.
- Ensure compliance with all FAA regulations, airport security procedures, and company policies.
- Maintain accurate records of all operational activities and report any discrepancies.
- Assist in the coordination of special requests or emergency situations as they arise.
- Participate in ongoing training and certification programs to enhance operational knowledge.
- High school diploma or equivalent required; Associate's or Bachelor's degree in Aviation Management or a related field is a plus.
- Minimum of 1-3 years of experience in an airport operations, airline, or ground handling role.
- Strong understanding of airline operations, safety protocols, and FAA regulations.
- Excellent verbal and written communication skills, with the ability to communicate clearly and concisely via radio and in person.
- Proficiency in using airline operational software and computer systems.
- Ability to work effectively under pressure and make quick decisions in a dynamic environment.
- Strong organizational skills and attention to detail.
- Ability to work irregular hours, including nights, weekends, and holidays, as airport operations run 24/7.
- Physical ability to stand for long periods, walk across airport facilities, and work outdoors in various weather conditions.
- Possession of a valid driver's license and ability to obtain an airport SIDA badge.
- A proactive approach to problem-solving and a strong commitment to safety.
Aviation Operations Specialist
Posted 17 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and coordinate daily flight schedules, ground handling, and aircraft turnarounds to maximize operational efficiency.
- Monitor air traffic and weather conditions, making informed decisions to adjust operations as necessary and mitigate potential disruptions.
- Communicate effectively with pilots, air traffic control, ground crew, and other relevant stakeholders to ensure seamless operations.
- Ensure compliance with all local, national, and international aviation safety regulations (e.g., FAA, ICAO) and company policies.
- Manage and allocate ground support equipment (GSE) and personnel resources efficiently to meet operational demands.
- Prepare and maintain accurate operational logs, flight plans, and performance reports.
- Conduct regular inspections of airside facilities and equipment to ensure they meet safety and operational standards.
- Respond promptly and effectively to operational irregularities, emergencies, and unforeseen circumstances, implementing contingency plans.
- Participate in post-flight briefings and debriefings to identify areas for improvement and implement corrective actions.
- Contribute to the development and enhancement of operational procedures and safety protocols.
- Provide training and guidance to junior operations staff as required.
- Utilize various operational software and communication systems to track flights and manage resources.
Qualifications:
- Bachelor's degree in Aviation Management, Logistics, or a related field, or equivalent practical experience.
- 3-5 years of experience in aviation operations, airport management, or a similar capacity.
- In-depth knowledge of aviation regulations, safety procedures, and operational best practices.
- Familiarity with air traffic control procedures and airport ground operations.
- Excellent communication and interpersonal skills, with the ability to liaise effectively with diverse teams.
- Strong organizational and problem-solving abilities, capable of thriving in a fast-paced and high-pressure environment.
- Proficiency in aviation operational software, flight tracking systems, and Microsoft Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays, as operational demands require.
- Possession of relevant aviation certifications (e.g., FAA Dispatcher Certificate) is highly desirable.
- Demonstrated commitment to safety and operational excellence.
- Ability to make quick, sound decisions under pressure.
- A valid driver's license and ability to obtain airport badging.
If you are passionate about aviation and possess the expertise to contribute to high-standard operations, our client invites you to apply for this challenging and rewarding role.
Senior Specialist, Aviation Operations

Posted 2 days ago
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Job Description
**What you'll do.**
**Position Summary:**
Senior Specialist, Aviation Operations supports the safe, efficient, and compliant execution of flight operations. This role combines operational planning, risk assessment, financial processing, and administrative support to ensure the delivery of high-quality aviation services and regulatory compliance.
**What you'll do:**
+ Plan and schedule domestic flights and crew resources based on availability, mission needs, and operational risk factors. Accommodate changes in customer schedules and assess impacts to aviation assets.
+ Review and enter flight logs accurately into aviation systems. Process and verify invoices, initiate ACH/wire transfers, and support account reconciliation and budget tracking.
+ Maintain required aviation documentation (licenses, certifications, fuel cards) and assist with reports to regulatory agencies. Ensure adherence to company policies and FAA regulations.
+ Coordinate meetings, agendas, and logistics for aviation events. Facilitate communication among departments (maintenance, operations, safety) and provide subject-matter expertise during non-scheduled events.
+ Identify opportunities to enhance standard operating procedures. Build strong relationships with internal stakeholders to ensure mission success and a positive travel experience
**Qualifications:**
+ 1-2 Yrs Aviation Operations, or Similar Role
+ Strong understanding of FAA regulations and operational risk factors
+ Excellent communication, organization, and decision-making skills
+ Proficiency in Aviation Management and Financial Systems
**Benefits & Perks:**
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see .
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart ( .
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The hourly wage range for this position is $33.00-$3.00*
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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Option 1: Bachelor's degree in aviation management or related area and 3 years' experience in flight operations planning or related area.
Option 2: Federal Aviation Administration (FAA) Dispatcher License and 3 years' experience in flight operations planning or related area.
Option 3: 4 years' experience in flight operations planning or related area.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Experience in international flight operations planning., Supervisory experience
**Primary Location.**
5 Hammerschmidt Dr, Rogers, AR 72756-9475, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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Senior Aviation Operations Specialist
Posted 17 days ago
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Job Description
Our client, a leading innovator in the Aviation sector, is seeking a highly motivated and skilled Senior Aviation Operations Specialist to join their dynamic team in Jacksonville, Florida, US . This is an exciting opportunity for a professional looking to make a significant impact within a forward-thinking organization. We are committed to fostering a collaborative environment where talent thrives and innovation is celebrated. This role offers the chance to work on challenging projects and contribute directly to our success.
Key Responsibilities:- Ensure all aviation operations comply with safety regulations and standards.
- Maintain accurate maintenance records and documentation.
- Troubleshoot mechanical, electrical, and avionics issues.
- Respond to emergencies and critical situations promptly and effectively.
- Plan and monitor flight paths, considering weather and airspace conditions.
- Support the development and testing of new aerospace technologies.
- Proven experience in aviation maintenance, operations, or engineering.
- Commitment to safety and adherence to strict protocols.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced and high-pressure environment.
- Relevant certifications (e.g., FAA A&P license) or degree in Aeronautical Engineering/Aviation Management.
We are looking for someone who is passionate about aviation and eager to contribute to our mission of delivering excellence. The ideal candidate will possess a strong work ethic, a keen eye for detail, and the ability to adapt to evolving project requirements. You will be instrumental in driving key initiatives, working closely with various departments to ensure seamless execution and optimal outcomes. Our client values diversity, inclusion, and continuous learning, providing ample opportunities for professional development and career advancement.
Joining our team means becoming part of a culture that prioritizes innovation, teamwork, and employee well-being. We offer a competitive compensation package, comprehensive benefits, and a supportive work environment designed to help you succeed. If you are a proactive problem-solver with a proven track record in aviation and are ready to take on a challenging yet rewarding role, we encourage you to apply. This position is critical to our ongoing growth and success in the dynamic market.
Your expertise will directly influence our strategic direction and operational efficiency. We are dedicated to providing the resources and support necessary for you to excel and achieve your full potential. Come be a part of a company that is shaping the future of aviation and making a tangible difference in the industry. We look forward to reviewing your application and exploring how your skills and experience align with our exciting opportunities.
Aviation Operations Assistant- Student Employment Opportunity (Workstudy Eligibility Preferred)
Posted 5 days ago
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Job Description
Assist the Director of Aviation with FAA documents, flight and ground curriculum, program outreach, and safety meetings.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Principal Technology Consultant - Aviation & International Operations

Posted 2 days ago
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Job Description
We are the curious. Problem solvers. Driven to unlock the potential in every system. Across five countries are 1,100 engineers, designers, and consultants collaborating to elevate the human experience, create more resilient communities, and protect the health of the planet. We transform the built environment by creating dynamic solutions - living systems - that are smart, resilient, and connected.
At Introba, this is why we show up every day. To use our curiosity for good. To inspire change. To empower changemakers
Introba provides world-class building engineering design, analytic, and consulting services at all scales, specializing in net-zero first thinking. Through the cultivation of thought leadership, we deliver sustainable and forward-thinking solutions to the most complex design challenges facing the world's leading clients and partners.
**Job Summary**
Introba is seeking a highly skilled and experienced senior Technology Consultant specializing in strategy, concept planning, design and construction with specific experience in the aviation, and transportation sectors.
The ideal candidate will play a crucial role in advising our clients on technology solutions, optimizing operational efficiencies, and implementing best practices within their projects. This position requires a blend of technical expertise, strategic thinking, and excellent communication skills to deliver innovative solutions and enhance the performance of critical facilities.
**Responsibilities & Qualifications**
**Key Responsibilities:**
+ Manage and oversee aviation and airport planning, design, and construction projects from conception to completion.
+ Ensure project deliverables are met on time, within budget, and to the highest quality standards.
+ Build and maintain strong client relationships by understanding their needs and exceeding their expectations.
+ Serve as the primary point of contact for clients, ensuring seamless communication and collaboration.
+ Lead senior-level meetings, workshops, and strategy sessions with stakeholders and clients.
+ Ensure productive and results-driven discussions aligned with project goals.
+ Develop high-quality PowerPoint presentations to communicate project strategies, updates, and outcomes.
+ Present complex concepts clearly and effectively to diverse audiences.
+ Work closely with multidisciplinary teams, including engineers, designers, and planners.
+ Collaborate across time zones, accommodating international client schedules.
+ Assess client needs and operational requirements to design and recommend appropriate technology solutions.
+ Conduct comprehensive analyses of existing systems and processes, identifying areas for improvement and optimization.
+ Develop strategic plans and roadmaps to enhance the capabilities and resilience.
+ Design and implement customized technology solutions, including hardware, software, and network infrastructure, to meet client-specific operational demands.
+ Ensure integration and compatibility of new systems with existing technologies and platforms.
+ Lead and manage projects from inception through completion, ensuring delivery on time and within budget.
+ Collaborate with cross-functional teams, including engineers, IT specialists, and external vendors.
+ Prepare and present project status reports, technical documentation, and performance metrics to stakeholders.
+ Establish and maintain strong client relationships to foster long-term partnerships and identify opportunities for further collaboration.
+ Stay abreast of industry trends, emerging technologies, and best practices.
+ Advocate for and implement innovative solutions to enhance the efficiency, security, and effectiveness of client operations.
+ Contribute to the development of company-wide standards and methodologies for consulting services.
**Qualifications:**
+ Bachelor's or master's degree in technology, engineering, Architecture, Aviation Management, or a related field.
+ A minimum of 10 years of experience in aviation and airport planning, design, and construction.
+ Proven track record of leading complex, large-scale projects.
+ Strong client relationship management skills with an ability to influence and engage senior stakeholders.
+ Exceptional facilitation skills for high-level meetings and workshops.
+ Expertise in creating compelling and professional PowerPoint presentations.
+ Flexibility to work varying hours, including early mornings or late evenings, to accommodate international clients.
+ Willingness to travel domestically and internationally up to 40%.
**Additional Information**
#LI-Remote
Introba offers a comprehensive total rewards package. Our benefits may include medical*, disability* and life insurance coverage*, continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions. *Benefits will vary by country location and may only be available in US or Canada.
We encourage all candidates to explore our total rewards offering.
Introba is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. The company and its employees are required to comply with all local health authority, legal or lawful client requirements.