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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in JP Morgan Payments, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
We're looking for an experienced and forward-thinking Executive Director to lead our Payment Brand Implementations (PBI) Product Delivery team-a critical function within our Acquiring Product organization. This team ensures our global acquiring platform is compliant with evolving payment network mandates, accurately implements interchange & fee changes and custom merchant pricing rules, and delivers with speed and quality.
The scope includes managing brand-driven changes from major networks (Visa, Mastercard, Amex, Discover), regional debit schemes (U.S. and Canada), and emerging local networks like Carte Bancaires (France) . The team is also responsible for building tools to monitor releases, detect anomalies, and validate changes that impact payment processing and merchant billing.
This leader will oversee a global team of 40 professionals across the US, EU, and India. A key part of the role is to drive delivery of innovation-by introducing scalable automation, validation, and intelligent processing capabilities that help us deliver faster, with greater accuracy and lower risk.
**Job responsibilities**
+ Lead the global review, decisioning and delivery of payment brand network mandates and initiatives including interchange & fee changes, authorization & clearing changes, new feature launch and data integrity items.
+ Partner with internal teams and card networks to manage mandate waivers, assess delivery risks, and prioritize backlog based on impact.
+ Ensure accurate configuration and implementation of custom interchange rules for merchants with direct network agreements.
+ Drive continuous improvement in the post-release monitoring and validation tools used to proactively detect issues in payment processing or billing outcomes.
+ Identify and implement opportunities to automate and accelerate delivery using modern tools and techniques, delivering efficiency by reducing manual effort and cycle time.
+ Foster a high-performing global team culture focused on accountability, transparency, and continuous improvement.
**Required qualifications, capabilities, and skills**
+ 12+ years of experience in product delivery, platform leadership, or network compliance in payments, fintech, or acquiring.
+ Deep understanding of the acquiring transaction lifecycle-authorization, clearing, settlement, interchange, and billing.
+ Proven success delivering brand mandates and pricing updates across multiple payment networks and systems.
+ Strong track record building scalable validation, testing, or monitoring frameworks in regulated environments.
+ Experience leading global, cross-functional teams in matrixed organizations
+ Exceptional communication skills and comfort working across product, engineering, legal, and network partners.
**Preferred qualifications, capabilities, and skills**
+ Recognized thought leader within a related field
+ Experience working with network mandate portals (e.g., Visa Business News, Mastercard MIP).
+ Familiarity with post-release validation tools, anomaly detection platforms, or observability systems.
+ Working knowledge of AI/ML approaches, including how large language models (LLMs) can improve parsing, validation, and delivery accuracy.
+ Experience with risk-based delivery planning and backlog governance models.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in JP Morgan Payments, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

We're looking for an experienced and forward-thinking Executive Director to lead our Payment Brand Implementations (PBI) Product Delivery team-a critical function within our Acquiring Product organization. This team ensures our global acquiring platform is compliant with evolving payment network mandates, accurately implements interchange & fee changes and custom merchant pricing rules, and delivers with speed and quality.

The scope includes managing brand-driven changes from major networks (Visa, Mastercard, Amex, Discover), regional debit schemes (U.S. and Canada), and emerging local networks like Carte Bancaires (France) . The team is also responsible for building tools to monitor releases, detect anomalies, and validate changes that impact payment processing and merchant billing.

This leader will oversee a global team of 40 professionals across the US, EU, and India. A key part of the role is to drive delivery of innovation-by introducing scalable automation, validation, and intelligent processing capabilities that help us deliver faster, with greater accuracy and lower risk.

Job responsibilities

• Lead the global review, decisioning and delivery of payment brand network mandates and initiatives including interchange & fee changes, authorization & clearing changes, new feature launch and data integrity items.
• Partner with internal teams and card networks to manage mandate waivers, assess delivery risks, and prioritize backlog based on impact.
• Ensure accurate configuration and implementation of custom interchange rules for merchants with direct network agreements.
• Drive continuous improvement in the post-release monitoring and validation tools used to proactively detect issues in payment processing or billing outcomes.
• Identify and implement opportunities to automate and accelerate delivery using modern tools and techniques, delivering efficiency by reducing manual effort and cycle time.
• Foster a high-performing global team culture focused on accountability, transparency, and continuous improvement.

Required qualifications, capabilities, and skills

• 12+ years of experience in product delivery, platform leadership, or network compliance in payments, fintech, or acquiring.
• Deep understanding of the acquiring transaction lifecycle-authorization, clearing, settlement, interchange, and billing.
• Proven success delivering brand mandates and pricing updates across multiple payment networks and systems.
• Strong track record building scalable validation, testing, or monitoring frameworks in regulated environments.
• Experience leading global, cross-functional teams in matrixed organizations
• Exceptional communication skills and comfort working across product, engineering, legal, and network partners.

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Experience working with network mandate portals (e.g., Visa Business News, Mastercard MIP).
• Familiarity with post-release validation tools, anomaly detection platforms, or observability systems.
• Working knowledge of AI/ML approaches, including how large language models (LLMs) can improve parsing, validation, and delivery accuracy.
• Experience with risk-based delivery planning and backlog governance models.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

We are seeking an innovative and results-driven Director of Digital Marketing Strategy to lead our marketing efforts in **Tampa, Florida, US**. This senior leadership position is responsible for developing and executing comprehensive digital marketing strategies that drive brand awareness, customer acquisition, and revenue growth. The ideal candidate will possess a deep understanding of the full spectrum of digital marketing channels, including SEO, SEM, social media marketing, content marketing, email marketing, and programmatic advertising. You will lead a team of marketing professionals, fostering a culture of creativity, collaboration, and data-driven decision-making. Key responsibilities include defining KPIs, setting strategic goals, managing marketing budgets, analyzing campaign performance, and identifying opportunities for optimization and innovation. You will collaborate closely with sales, product development, and other departments to ensure marketing initiatives are aligned with overall business objectives. This role requires exceptional leadership qualities, strategic thinking, and a proven ability to translate market insights into effective marketing campaigns. Strong analytical skills and proficiency in marketing analytics platforms (e.g., Google Analytics, Adobe Analytics) are essential. The Director will be responsible for staying ahead of emerging digital trends and technologies, and for adapting strategies to maintain a competitive edge. Excellent communication and presentation skills are required to effectively convey strategies and results to executive leadership. This position offers a hybrid work arrangement, blending the benefits of collaborative in-office work with the flexibility of remote arrangements, fostering a productive and dynamic work environment within the thriving business community of Tampa.

Our client, a rapidly growing e-commerce enterprise, is seeking a visionary Director of Digital Marketing Strategy to lead their marketing efforts from a fully remote capacity. This executive role demands a strategic thinker with a proven history of driving significant online growth and customer acquisition. You will be responsible for developing and executing comprehensive digital marketing strategies across all channels, including SEO, SEM, social media, content marketing, email marketing, and affiliate marketing. The ideal candidate will possess a deep understanding of the digital marketing landscape, advanced analytical skills, and the ability to translate complex data into actionable insights. You will lead a team of marketing professionals, fostering a data-driven culture and continuously optimizing campaign performance. Responsibilities include:

• Developing and implementing a cohesive, multi-channel digital marketing strategy aligned with business objectives and target audience.
• Overseeing all digital marketing campaigns, including paid search, social media advertising, display advertising, and programmatic buying.
• Managing and optimizing the company's SEO strategy to improve organic search rankings and drive qualified traffic.
• Developing and executing effective content marketing strategies to engage target audiences and build brand authority.
• Leading the email marketing program, including segmentation, automation, and campaign optimization for customer retention and conversion.
• Analyzing campaign performance data, generating insights, and providing regular reports on key metrics (e.g., ROI, CPA, LTV) to senior management.
• Managing the digital marketing budget, ensuring efficient allocation of resources and maximizing return on investment.
• Staying abreast of the latest digital marketing trends, tools, and best practices, and incorporating them into strategy.
• Collaborating with cross-functional teams, including product development, sales, and customer service, to ensure a unified brand experience.
• Recruiting, training, and mentoring a high-performing digital marketing team.

A Bachelor's degree in Marketing, Business Administration, or a related field is required; an MBA or Master's degree in Digital Marketing is a plus. A minimum of 10 years of progressive experience in digital marketing, with at least 5 years in a strategic leadership role, is essential. Proven success in developing and executing data-driven digital marketing campaigns that have delivered measurable results is mandatory. Expertise in marketing automation platforms, CRM systems, web analytics tools (e.g., Google Analytics), and various advertising platforms is crucial. Strong analytical, strategic planning, and leadership skills are required. Excellent communication and presentation skills are necessary for effectively conveying strategies and results to stakeholders. This is a fantastic opportunity to shape the digital presence of a thriving company and drive impactful growth from anywhere in the world. The role is formally associated with Tampa, Florida, US , but is fully remote.