Fall 2025: Cybersecurity and Compliance Analyst Co Op

Boston, Massachusetts State of Massachusetts

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Program Overview: The Executive Office of Economic Development (EOED) is offering an exciting professional work experience for enthusiastic and motivated undergraduate and graduate students who are Massachusetts residents or enrolled in an institutio Compliance Analyst, Security, Cybersecurity, Compliance, Business Operations, Analyst, Technology

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Analyst - Business Analysis

02108 Boston, Massachusetts Maximus

Posted 15 days ago

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Permanent
Description & Requirements

Maximus is seeking an Analyst - Business Analysis to join our team. This is a remote position that will support the Department of Education.

Essential Duties and Responsibilities:

- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.

- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.

- Extract, analyze, and report data to support program activity and assist in management decision making.

- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)

- Work closely with operations staff to define requirements, test criteria, and identify success factors.

Additional Essential Duties and Responsibilities:

- Complete all tasks when a new Change request is received from the Department of Education. This includes but is not limited to, opening appropriate tickets, creating wording for letters, obtaining needed approvals and ensure all deadlines are met.

- Assist with tracking and trending customer requests to identify gaps in the process.

- Will be the primary trainer for all new hires as well as all refresher courses in the department. The candidate will be responsible for compiling training material and ensuring it is presented in a clear and accurate manner.

- Assist with PQA, weekly and monthly QC to identify gaps. The candidate will ensure, once a gap is identified, updates are provided to staff to make sure everyone has the correct information.

- Responsible for ensuring all KS documents are up to date with current and correct information.

- Assist with quality reviews of escalated cases for the program and work closely with management to ensure items of significance are shared timely and risks/issues are opened as warranted.

- Other duties as assigned.

Additional Requirements as per contract/client:

- FSA, Department of Education experience required

- Experience with account reconciliations

- High School Diploma or GED required

- Must reside in the U.S.

- Experience with CLASS required

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to (1) - Private work area and adequate power source

Additional Minimum Requirements (Updated):

- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

Minimum Requirements

- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

60,000.00

Maximum Salary

$

70,000.00

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Analyst, Strategic Planning Operations

02494 Needham Heights, Massachusetts SharkNinja

Posted today

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About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.

Our purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

The Strategic Planning Operations (SPO) team are world class communicators that are part of the SharkNinja Strategic Sales and Analytics (SS&A) team. The Strategic Sales & Analytics team is responsible to report on the health of the business, identify market opportunities, and develop the assortment strategies across each of SharkNinja's categories. The Strategic Planning Operations team efficiently drives the monthly operating model of SS&A. The Analyst, Strategic Planning Operations will be responsible for ensuring that weekly and monthly actions that support the Operating model are flawlessly executed. The Analyst, Strategic Planning Operations will also contribute to the Global Obsessed with Winning Playbook to ensure that all regions are excelling and optimizing their drumbeat. The SPO team drives the SS&A readiness for the new product launch strategies, and the Analyst, Strategic Planning Operations will support global new launch strategies by ensuring that milestones are met and forecast beacons are established. This is an excellent position for a highly motivated team member who will learn to operate with urgency, escalate risks and drive resolutions. This role reports to the Senior Director, Strategic Planning Operations.

Responsibilities:
  • Collaborates with other functions to actively facilitate the interaction of cross-functional stakeholders to ensure that products are winning in the market
  • Ensure the success of weekly cross-functional meetings designed to quickly identify risks to performance, driving team accountability to actions & tactics required to course correct
  • Identify weekly and monthly deliverables to the SS&A teams
  • Identify areas for improvement and leverage insights from other regions to drive optimizations to the Monthly operating model.
  • Tracks SS&A strategy readiness for new product launches and drives closure to the forecast beacons.
  • Act as the "Process Center of Excellence" for the Strategic Sales and Analytics organization
  • Establish global best practices and document in playbooks
Education and Experience:
  • Obsessed with Winning Mindset
  • Bachelor's Degree or equivalent experience
  • 1+ years Program management or Category/Sales analysis experience
  • Experience desired in some combination of commercialization, sales analytics, new product launches or program management
  • Advanced Microsoft Excel / Office skills
  • Excellent written, verbal and communication skills
  • Cross-functional leadership skills and ability to influence cross-functional partners
  • Possess a strong bias to action and accountability
  • High energy, with a positive attitude
  • Detail oriented with strong organizational and time management skills, able to manage multiple priorities and meet tight deadlines


The Analyst, Strategic Planning Operations is a hybrid position, working 3 days in our Needham, MA headquarters.

Our Culture

At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja's Candidate Privacy Notice can be found here:

For candidates based in China, please visit:

For candidates based in Vietnam, please visit:

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
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Lead Director, Strategic Planning & Execution

02298 Boston, Massachusetts CVS Health

Posted 3 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Lead Director, Strategic Planning & Execution facilitates the development of regional and business unit strategic plans within the PBM Health Plan group. This individual will install best of class policies, procedures, and plans for the segment including owning and project managing designated initiatives that are key to the business segment. The Lead Director, Strategic Planning & Execution will act independently to address issues, guide direction, and provide analysis for planning initiatives.

What you will do:

  • Works to achieve operational, functional, and business targets with measurable impact on progress against goals for the segment and strategic initiatives.

  • Contributes to the development of complex strategies that encompass the organization's goals and position by utilizing project management tools, data analyses, and stakeholder feedback.

  • Drives research associated with business issues and plan formation.

  • Applies advanced knowledge of strategic methods to support business direction and advance strategic initiatives.

  • Formulates communication presentations and materials for strategic initiatives.

  • Audits processes and procedures for consistency, efficiency, and cost effectiveness.

  • Guides junior colleagues through consultation and mentoring in techniques and processes and provides functional (matrix) supervision.

Minimum Requirements:

  • 10+ years of related work experience

  • Formal Project Management experience

  • Adept at program/initiative ownership

  • Adept at execution and delivery (planning, delivering, and supporting) skills

  • Adept at business intelligence

  • Adept at collaboration and teamwork

  • Mastery of problem solving and decision making skills

  • Mastery of growth mindset (agility and developing yourself and others) skills

Preferred Requirements:

  • Healthcare industry experience with a strategy focus in pharmacy benefit management

  • MBA or master's degree

Education:

Bachelor's degree

Travel:

Must be comfortable with 10-20% of travel

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 07/25/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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Strategic Business Consultant - Operational Analysis

02298 Boston, Massachusetts MassMutual

Posted 2 days ago

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Job Description

The Opportunity

As a Strategic Business Consultant (internal title used is "Internal Business Partner") within Business Intelligence, Reporting & Analytics (BIRA) aligned to Underwriting and Underwriting Governance, you will serve as a trusted internal advisor to guide and elevate how our business partners use data to drive better decisions. Acting as the primary point of contact to our BIRA organization, you’ll play a critical role in connecting the business with the right insights, tools, and capabilities to support strategic priorities.

The Team

The Business Intelligence, Reporting & Analytics team enables Operations and key business partners across MassMutual by providing actionable insight to inform both strategic initiatives and operational decisions. Through industry leading tools, we empower all levels of the organization via analytics, reporting, data management, visualization, and business technology, to name a few areas. In short, we consult with leaders on business intelligence needs and represent it in ‘business speak’ with powerful visualizations to enable advisor centricity, business performance and align associate activity metrics. On any given day, this could mean sourcing and structuring internal data, integrating third party data, deriving analytical insight, creating leading/lagging indicators, or guiding data literacy to engage users in data driven decisioning across their teams. We are businesspeople first, but we understand technology, coding, modeling and bring that together so we can guide functional strategy with analytics.

The Impact

The Strategic Business Consultant will partner closely with leaders and stakeholders to understand their business needs, consult on key questions, and shape high-impact BIRA efforts. From defining meaningful metrics to surfacing actionable insights, your work ensures that data is transformed into intelligence that drives confident, informed decision-making. This role is equal parts strategic consultant, BIRA advocate, and collaborator – requiring strong analytical thinking, exceptional communication skills, and a deep understanding of both the business and BIRA ecosystem.

Key responsibilities include, but are not limited to:

  • Act as the primary liaison to the BIRA organization for Underwriting and Underwriting Governance partners, representing their needs and driving alignment with broader BIRA capabilities and initiatives.

  • Consult on strategic business priorities to identify BIRA solutions that offer the highest value and greatest impact.

  • Facilitate collaboration across stakeholders and BIRA teams to ensure seamless execution, prioritization, and follow-through of BIRA efforts. Monitor progress and outcomes to ensure solutions are delivering value and meeting the needs of stakeholders.

  • Educate business partners in BI tools, capabilities, and data literacy concepts to foster a culture of data-driven decision-making.

  • Help define, refine, and translate business needs into data questions, metrics, and solutions that align with Operational goals.

  • Identify overlapping business needs and opportunities to scale solutions across teams for greater efficiency and impact.

  • Serve as a change agent – helping leaders adopt new ways of thinking about and using data through consultative guidance and empathetic support.

  • Stay informed about the BIRA roadmap and upcoming initiatives to proactively guide business partners and manage expectations.

  • Maintain clear, concise documentation of needs and decisions.

The Minimum Qualifications:

  • 5+ years' experience in a business intelligence, internal consulting, relationship management, or strategy-focused role.

  • 3+ years of demonstrated ability to think strategically, connect solutions to business outcomes, and guide stakeholders through ambiguity.

  • 2+ years of experience delivering business updates to leadership, including crafting concise executive summaries for senior stakeholders.

  • 2+ years' experience supporting a large-scale enterprise initiative.

The Ideal Qualifications:

  • Proficient in tools such as Excel, PowerPoint, and data visualization platforms (e.g., Tableau, PowerBI); not expected to be a technical expert but comfortable working within a business intelligence ecosystem.

  • Strong understanding of how data and analytics support business operations, particularly within underwriting domains.

  • Exposure to business intelligence concepts such as KPIs vs metrics, data governance, or data literacy.

  • Excellent communication and interpersonal skills, with the ability to build trust, influence without authority, and communicate complex concepts clearly to non-technical audiences.

  • Excellent documentation skills with the ability to clearly capture and communicate business needs, statuses, and outcomes to both technical and non-technical audiences.

  • Demonstrated ability to think strategically, connect data solutions to business outcomes, and guide stakeholders through ambiguity.

  • Strong organizational skills and ability to manage multiple initiatives while maintaining attention to detail and a focus on value.

  • Ability to navigate complex stakeholder environments and drive alignment across diverse perspectives.

  • Experience in supporting change management efforts or influencing adoption of new tools, processes, or cultural shifts.

  • Adept at identifying themes, synthesizing information, and drawing meaningful insights from conversations and data.

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Business Intelligence, Reporting & Analytics team

  • Focused one-on-one meetings with your manager

  • Access to mentorship opportunities

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-CR41

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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Director - Strategic Financing Services - Applications and Strategic Planning (Waltham)

02451 Waltham, Massachusetts ZipRecruiter

Posted 2 days ago

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Job Description

full time

Job DescriptionJob Description

Cherry Bekaert’s Strategic Financing Services Advisory Team (SFS) is looking for a New Markets Tax Credits Applications and Strategic Planning Director (Director). We offer an opportunity to work with a team of experts with a deep track record in New Markets Tax Credit (NMTC) allocation applications, CDFI Fund Applications, other Government and Philanthropic funding applications, strategic planning services for community development entities and projects, NMTC placement and deployment assistance, and NMTC compliance and asset management services.

The Director will oversee the Application and Strategic Planning activities for Community Development Entities (CDEs), Community Development Financial Institutions (CDFIs), Community Lenders and Nonprofits (collectively Community Development Organizations). The Director will work with the Community Development Organizations to help them build internal and external capacity, clarify their Mission, Vision and Values (MVV), formalize their strategic plans and execute their strategic plans so that they holistically work towards upholding and achieving their MVV as they expand and add new services. The Director will lead a team of Application Writers and Community Development Specialists, manage the process of writing NMTC Applications, manage the grant writing and applications process for clients seeking funding from other funding programs, and expand the portfolio of clients. The Director will work collaboratively internally and externally to achieve measurable results for the team, the clients and the communities our clients serve.

The successful candidate will have a strong attention to detail and deadlines and a mission to help make a difference in Low-Income Communities.

About SFS: SFS has been involved in the NMTC industry since its inception and to date has secured over $1.7 billion in NMTC funding. SFS is proud to have structured and facilitated NMTC investments that have created 28,077 direct jobs, served 957,153 clients through community facilities, and helped create over 10.6 million square feet of new and improved commercial and industrial real estate. SFS’s current portfolio consists of investments in areas with poverty rates as high as 66%, median family income as low as 14.24%, and unemployment rates as high as 31.2%.

About The Innovate Fund (TIF): TIF serves the state of Georgia, North Carolina, South Carolina, Tennessee, Virginia and West Virginia. Since inception, it has directly deployed $96 million of NMTC investments in 36 transactions that have leveraged an additional 1.3 Billion of indirect capital, and created 8,194 direct jobs, while expanding the service area’s health and wellness services to 707,714 Low Income Persons. TIF is governed by a seven-member governing board, including representation from Cherry Bekaert and the Greenville Local Development Corporation, with input from an advisory board of 9 LIC experts.

Essential Job Duties and Responsibilities:

Application Writing

  • Managing of Application and Grant writing team
    • Cultivate a healthy team culture
    • Coordinate and assist with balancing NMTC application writing team’s individual and team workflow
    • Optimize NMTC Allocation Application process for clients and team members
  • Drafting, reviewing and preparing NMTC Allocation Applications and supporting documents for strategic and technical opportunities
  • Writing and reviewing compelling business strategies, community outcomes and other narratives to maximize scoring and increase likelihood of successful outcomes
  • Collaborating with clients to identify and source appropriate NMTC pipeline opportunities to suit unique CDE needs (considering geography, project type, community impacts, etc.)
  • Synthesizing and incorporating industry terms, trends and data to support business strategies, community outcomes and compelling applications that translate to smooth financial closings
  • Identifying and managing other grant and application writing opportunities to ensure quality and timely submissions as well as strategic alignment
  • Collaborating with deal team participants (investors, borrowers, supporters and stakeholders) to secure commitments, evidence of support and/or letters of interest as required for submission of various funding applications and/or financial closings
  • Designing and reviewing project proposals and summaries for investment opportunities in a clear, compelling, and concise manner

Community Development Consulting

  • Establishing relationships with CDFIs, CDEs, and various community development stakeholders
  • Collaborating with the team to identify opportunities with existing or aspiring CDFIs to allow them to execute their vision
  • Assisting clients with formalizing their organizational framework through an Organization Assessment including: review of the organization’s service area, products/services, track record, pipeline, community impact data, management capacity and finances
  • Assisting with underwriting and structuring NMTC transactions
  • Supporting and preparing for submission of relevant Certifications
  • Preparing sub-CDE Certifications in connection with NMTC allocation agreements.
  • Working with organizations to meet certification requirements and establish policies and procedures that will ensure continued compliance
  • Helping identify an organization’s short and long-term goals and objectives in order to develop a sustainable financial plan
  • Helping secure private investment commitments and a strategy for long-term financial viability
  • Actively managing a pipeline of community development finance investing, lending, and growth initiatives
  • Collaborating with GPS and GovCon teams to identify and develop grant writing opportunities that align with compliance needs and enhance cross-industry initiatives
  • Working collaboratively with Bank Finance and other industries within Cherry Bekaert to create comprehensive offerings that holistically serve our clients' needs
  • Coordinating with The Innovate Fund (TIF) Chief Operating Officer and Cherry Bekaert staff on strategic planning initiatives
  • Other job-related functions as assigned
  • Travel: 20%

What you bring to the role:

  • Bachelor’s in Finance, Accounting, Economics or related field
  • CPA license, MBA, JD, LLM, Master’s Degree (other field related certifications may be considered)
  • Minimum of 10 years of demonstrated progressive experience in community development finance, tax credit finance, CDE/CDFI Lending, structured finance or related field
  • Knowledge of tax credit financing required, with specific experience with NMTC strongly
  • Experience in working with borrowers, lenders, investors and Community Development Organizations
  • Strong research and analytical skills; ability to solve complex issues.
  • Expert knowledge of tax credit finance reporting required, with specific experience with CDFI Fund’s AMIS reporting strongly
  • Ability to effectively manage up, down and out, providing exceptional client service by leveraging communication skills to develop and maintain outstanding relationships.
  • Strong leadership, recruiting, training, and mentoring skills, coupled with excellent verbal, written (including technical writing), and presentation skills
  • Entrepreneurial and highly motivated to make internal and external connections
  • Proficiency in Excel
  • Strong sense of urgency and shared sense of mission

What we offer you:

  • Our shared values that foster and belonging including uncompromising integrity, collaboration, trust,and mutual respect.
  • A well-run firm that offers stability and opportunity to develop as a leader.
  • The opportunity to innovate and do work that motivates and engages you.
  • A collaborative environment focused on enabling you to further your career growth and continuous professional development.
  • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing.
  • Flexibility to do impactful work and the time to enjoy your life outside of work.
  • Opportunities to connect and learn from professionals from different backgrounds and with different cultures.
  • Supportive partnership group with a “one firm” mentality and a commitment to colleagues’ success
  • Big firm resources and bench strength; small firm flexibility and openness to new ideas
  • Collaboration across service lines and offices; a firm culture that embraces one another and the community; and an excellent opportunity to help bring along talented staff
  • Defined metrics and targets that eliminate ambiguity
  • Shared values, including uncompromising integrity, a passion for excellence, and mutual respect

Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate’s work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.

Pay Range:

$146,395-$328,800

p>About Cherry Bekaert

Cherry Bekae

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HR Process Improvement Lead

01887 Wilmington, Massachusetts UniFirst

Posted today

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Job Description

HR Process Improvement Lead

We are seeking a dynamic and analytical HR Process Improvement Lead to drive continuous improvement across all Human Resources functions. This individual will serve as the process owner for identifying, maintaining, streamlining, and enhancing workflows across the HR ecosystem, including Payroll, HR Technology, Benefits, Compensation, Employee Relations, HR Compliance, Talent Acquisition, Employee Engagement, Learning & Development, and Performance Management. This role will work cross-functionally to ensure HR processes are efficient, scalable, compliant, and aligned with organizational goals.

Responsibilities
  • Serve as the central owner of HR process documentation, standardization, and optimization across all HR functions.
  • Evaluate current processes to identify pain points, inefficiencies, and areas for automation or simplification.
  • Partner with function owners in Payroll, Benefits, Compensation, Employee Relations, Compliance, TA, Engagement, L&D, and Performance to define and implement process improvements.
  • Lead and/or support implementation of process changes, including project planning, stakeholder management, testing, and change management.
  • Collaborate with HR Technology to identify and implement technology solutions to enhance processes and reporting capabilities.
  • Develop and maintain process maps, and Standard Operating Procedures (SOPs).
  • Monitor process performance and maintain metrics to ensure sustained improvements.
  • Ensure HR processes comply with internal policies and external regulations.
  • Drive a continuous improvement mindset and establish mechanisms for feedback and ongoing refinement.
Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3-5+ years of experience in HR, Operations, Process Improvement, or related field.
  • Strong understanding of end-to-end HR processes across multiple disciplines.
  • Proven experience with process mapping, analysis, and redesign methodologies.
  • Experience working with HR systems (e.g., Oracle Fusion, UKG, ADP, or other comparable systems).
  • Strong project management and change management skills.
  • Excellent communication, facilitation, and stakeholder engagement abilities.
  • Ability to influence without authority and work effectively across a matrixed organization.
  • Experience in a fast-paced, high-growth environment.
  • Strong data analysis skills and experience with tools like Excel, SharePoint, Power BI, or Tableau.
  • Play a pivotal role in shaping an efficient and employee-friendly HR ecosystem.
  • Work in a collaborative environment that values innovation, ownership, and continuous improvement.
  • Help us create exceptional employee experiences through operational excellence.

Benefits & Perks: 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

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HR Process Improvement Lead

01887 Wilmington, Massachusetts UniFirst Corporation

Posted 12 days ago

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Job Description

HR Process Improvement Lead
**Location:**
Wilmington, Massachusetts
**Job ID**
2503316
We are seeking a dynamic and analytical HR Process Improvement Lead to drive continuous improvement across all Human Resources functions. This individual will serve as the process owner for identifying, maintaining, streamlining, and enhancing workflows across the HR ecosystem, including Payroll, HR Technology, Benefits, Compensation, Employee Relations, HR Compliance, Talent Acquisition, Employee Engagement, Learning & Development, and Performance Management. This role will work cross-functionally to ensure HR processes are efficient, scalable, compliant, and aligned with organizational goals.
**Responsibilities** :
+ Serve as the central owner of HR process documentation, standardization, and optimization across all HR functions.
+ Evaluate current processes to identify pain points, inefficiencies, and areas for automation or simplification.
+ Partner with function owners in Payroll, Benefits, Compensation, Employee Relations, Compliance, TA, Engagement, L&D, and Performance to define and implement process improvements.
+ Lead and/or support implementation of process changes, including project planning, stakeholder management, testing, and change management.
+ Collaborate with HR Technology to identify and implement technology solutions to enhance processes and reporting capabilities.
+ Develop and maintain process maps, and Standard Operating Procedures (SOPs).
+ Monitor process performance and maintain metrics to ensure sustained improvements.
+ Ensure HR processes comply with internal policies and external regulations.
+ Drive a continuous improvement mindset and establish mechanisms for feedback and ongoing refinement.
**Qualifications**
**Requirements** :
+ Bachelor's degree in Human Resources, Business Administration, or a related field.
+ 3-5+ years of experience in HR, Operations, Process Improvement, or related field.
+ Strong understanding of end-to-end HR processes across multiple disciplines.
+ Proven experience with process mapping, analysis, and redesign methodologies.
+ Experience working with HR systems (e.g., Oracle Fusion, UKG, ADP, or other comparable systems).
+ Strong project management and change management skills.
+ Excellent communication, facilitation, and stakeholder engagement abilities.
+ Ability to influence without authority and work effectively across a matrixed organization.
+ Experience in a fast-paced, high-growth environment.
+ Strong data analysis skills and experience with tools like Excel, SharePoint, Power BI, or Tableau.
+ Play a pivotal role in shaping an efficient and employee-friendly HR ecosystem.
+ Work in a collaborative environment that values innovation, ownership, and continuous improvement.
+ Help us create exceptional employee experiences through operational excellence.
**Benefits & Perks:**
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
**UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws**
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
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Senior Business Process Improvement Analyst

01862 North Billerica, Massachusetts Medtronic Plc

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Job Description

Senior Business Process Improvement Analyst

Medtronic is seeking a Senior Business Process Improvement Analyst to join our Billerica, MA team. This onsite role is an exciting opportunity for someone with strong problem-solving skills and a passion for driving continuous improvement within a manufacturing environment. As a Senior Business Process Improvement Analyst, you will lead and support initiatives aimed at enhancing operational performance, improving manufacturing processes, and driving efficiency in our production lines. You will work cross-functionally with teams across engineering, operations, and quality to implement Lean Six Sigma principles and ensure alignment with Medtronic's global standards. This is a key role in supporting Medtronic's commitment to delivering the highest quality products while improving patient outcomes and operational efficiency. This position does not offer relocation assistance.

Key Responsibilities:

  • Drive Continuous Improvement: Lead and support operational excellence initiatives to streamline manufacturing processes, reduce waste, improve cycle times, and enhance overall efficiency.
  • Lean Six Sigma Implementation: Utilize Lean, Six Sigma, and other process improvement methodologies to solve complex operational issues, reduce variation, and improve performance.
  • Process Optimization: Collaborate with engineering and production teams to identify opportunities for process improvements and implement best practices.
  • Project Management: Manage and execute multiple continuous improvement projects, ensuring timely delivery and alignment with broader organizational goals.
  • Data Analysis: Analyze production data, identify trends, and develop action plans to resolve inefficiencies, using tools such as root cause analysis, value stream mapping, and control charts.
  • Training & Mentorship: Provide training and mentorship to junior engineers, operators, and cross-functional teams on Lean methodologies, problem-solving techniques, and best practices.
  • Collaboration & Communication: Work closely with cross-functional teams, including manufacturing, quality, and regulatory, to ensure initiatives meet compliance, safety, and quality standards.
  • Support Compliance & Regulatory Requirements: Ensure that all initiatives are executed in compliance with industry regulations (e.g., ISO 13485, FDA regulations) and Medtronic's internal policies.

Required Qualifications:

  • Bachelor's degree with a minimum of 4 years of relevant experience
  • OR
  • An advanced degree with a minimum of 2 years of relevant experience

Nice to Have:

  • 5+ years of experience in a manufacturing or operations excellence role within a regulated environment (medical device industry is a plus).
  • Lean Six Sigma Green Belt/Black Belt certification (preferred).
  • Demonstrated ability to lead continuous improvement initiatives and drive results in a high-volume manufacturing environment.
  • Strong understanding of Lean and Six Sigma methodologies , including data analysis, process mapping, and root cause analysis techniques.
  • Project management experience , with a proven track record of managing and executing improvement projects on time and within scope.
  • Strong interpersonal and communication skills, with the ability to collaborate across departments and engage employees at all levels.
  • Excellent problem-solving skills with the ability to identify root causes and develop sustainable solutions.
  • Experience in the medical device industry or another highly regulated environment.
  • Advanced certifications in Lean Six Sigma (e.g., Black Belt, Master Black Belt).
  • Knowledge of statistical process control (SPC) and data analytics tools (e.g., Minitab).
  • Familiarity with manufacturing systems such as SAP, MES, or similar.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD): $86,400.00 - $129,600.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below:

Medtronic benefits and compensation plans

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Director, National Transportation, Resource Planning & Strategic Initiatives Crozier

02298 Boston, Massachusetts Iron Mountain Inc

Posted 5 days ago

Job Viewed

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Job Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. About Crozier Fine Arts Crozier Fine Arts is the global leader in fine art logistics, storage, and solutions—serving collectors, galleries, museums, and institutions with unmatched care, security, and expertise. As part of Iron Mountain, Crozier operates at the intersection of culture, logistics, and innovation. Role Overview The Director of National Transportation, Resource Planning & Strategic Initiatives will oversee Crozier’s North American transportation network while driving strategic workforce resource planning and executing key business initiatives. This executive will be responsible for optimizing the national shuttle network, fleet management, revenue generation, and customer experience, while also ensuring strategic staffing, scheduling, and workforce deployment across all frontline operations,including transportation, warehouse, and field services. In addition, this role will play a critical role in the planning and execution of strategic initiatives that align with Crozier’s NA strategy and overall business goals. These initiatives will be focused,outcome-driven efforts aimed at improving operational efficiency, expanding service capabilities, and driving growth. This requires collaboration across Crozier and Iron Mountain business units to ensure seamless execution of high-priority projects. This leader will work closely with Operations, Customer Success, Finance, and Business Operations teams to align labor resources with demand, optimize costs, and drive Crozier’s continued transformation. Key Responsibilities National Transportation & Operations ● Oversee and scale Crozier’s National Shuttle Network, ensuring cost-effective, on-time, and secure transport of fine art and high-value items. ● Manage the fleet network, route optimization, and load planning to enhance efficiency and reduce costs. ● Lead a team of regional transportation leaders, dispatchers, and drivers, ensuring alignment with Crozier’s service commitments. ● Ensure compliance with TSA, DOT, and fine art handling regulations, prioritizing security and operational excellence. ● Utilize real-time data analytics to monitor transport performance and drive continuous improvement. ● Partner with IRM transportation group to align Crozier with all opportunities for cost optimization, innovation and longer term network opportunities. ● Foster a high-performance culture within transportation and frontline workforce teams, ensuring strong leadership and development. ● Represent Crozier in industry forums, client meetings, and logistics partnerships to strengthen relationships and market positioning. Fleet & Sustainability Management ● Oversee fleet expansion, maintenance, and fuel efficiency strategies, ensuring sustainability and cost-effectiveness. ● Lead Crozier’s efforts to introduce eco-friendly fleet solutions, including electric and hybrid vehicles. ● Implement advanced fleet tracking and route optimization technologies to reduce carbon footprint and maximize efficiency. Revenue Growth & Business Expansion ● Drive transportation revenue growth by developing new services, optimizing pricing models, and expanding Crozier’s national reach. ● Collaborate with the Customer Success team to align transportation offerings with client needs and market trends. ● Identify opportunities for efficiency improvements, cost savings, and new revenue streams across national logistics operations. Customer Experience & Service Excellence ● Partner with Customer Success and Operations to ensure seamless coordination between transportation, storage, and final delivery. ● Implement tracking systems, SLAs, and quality control measures to maintain Crozier’s reputation for excellence. ● Establish a culture of proactive problem-solving to address client needs and enhance service delivery. National Resource Planning & Workforce Optimization ● Lead workforce resource planning for North America, ensuring the optimal allocation of frontline labor across transportation, warehouse, and field services. ● Develop and implement data-driven labor forecasting models to anticipate demand fluctuations and adjust workforce deployment accordingly. ● Partner with HR and Operations to ensure efficient recruitment, training, and retention of drivers, art handlers, and logistics personnel. ● Work closely with Finance to balance labor costs, overtime, and operational efficiency, ensuring profitability while meeting service expectations. ● Optimize shift scheduling and staff utilization to support peak service periods while minimizing downtime. ● Deploy technology solutions to improve labor planning, tracking, and workforce productivity. ● Establish and maintain key performance indicators (KPIs) for workforce planning, measuring efficiency, productivity, and cost-effectiveness. Strategic Initiatives execution & delivery ● Serve as a strategic partner to the General Manager, North America, helping shape the region’s operational strategy ● Lead the planning and execution of strategic initiatives that contribute to Crozier’s long-term business objectives and revenue growth. ● Partner with cross-functional teams within Crozier and Iron Mountain to align resources and drive high-impact projects. ● Develop and execute targeted strategies to enhance operational scalability, efficiency, and profitability. ● Ensure all initiatives are outcome-driven, focused on specific deliverables, and aligned with company priorities. ● Measure and track the success of strategic initiatives, ensuring accountability and continuous improvement. Qualifications & Experience ● 10+ years of experience in transportation, logistics, workforce resource planning, and/or strategic business initiatives, preferably in fine art, luxury goods, or high-value asset logistics. ● Proven leadership in multi-regional workforce planning, national transportation operations, and execution of strategic business initiatives. ● Strong expertise in workforce forecasting, scheduling, and labor optimization for frontline operations. ● Experience managing fleet operations, transportation networks, and cross-functional teams. ● Knowledge of TSA, DOT, and compliance regulations for fine art and high-value logistics. ● Financial acumen to manage budgets, labor costs, and operational profitability. ● Strong problem-solving skills with a track record of executing high-impact business initiatives. ● Proven track record in developing and executing successful strategic plans. ● Strong experience in leading organizational transformation initiatives. ● Strong leadership and interpersonal skills with the ability to influence at all levels of the organization. ● Exceptional communication and presentation skills, both written and verbal. ● Proven ability to manage multiple projects and prioritize tasks effectively. ● Bachelor’s degree in Business, Supply Chain Management, or a related field; MBA preferred. Category: Transportation Administration #transportation Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here . Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0088335 #J-18808-Ljbffr

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Director, National Transportation, Resource Planning & Strategic Initiatives Crozier (Boston)

02136 Boston, Massachusetts Iron Mountain

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

About Crozier Fine Arts

Crozier Fine Arts is the global leader in fine art logistics, storage, and solutions—serving collectors,

galleries, museums, and institutions with unmatched care, security, and expertise. As part of Iron

Mountain, Crozier operates at the intersection of culture, logistics, and innovation.

Role Overview

The Director of National Transportation, Resource Planning & Strategic Initiatives will oversee Crozier’s North American transportation network while driving strategic workforce resource planning and executing key business initiatives. This executive will be responsible for optimizing the national shuttle network, fleet management, revenue generation, and customer experience, while also ensuring strategic staffing, scheduling, and workforce deployment across all frontline operations,including transportation, warehouse, and field services.

In addition, this role will play a critical role in the planning and execution of strategic initiatives that align with Crozier’s NA strategy and overall business goals. These initiatives will be focused,outcome-driven efforts aimed at improving operational efficiency, expanding service capabilities, and driving growth. This requires collaboration across Crozier and Iron Mountain business units to ensure seamless execution of high-priority projects.

This leader will work closely with Operations, Customer Success, Finance, and Business Operations teams to align labor resources with demand, optimize costs, and drive Crozier’s continued transformation.

Key Responsibilities

National Transportation & Operations

● Oversee and scale Crozier’s National Shuttle Network, ensuring cost-effective, on-time, and secure transport of fine art and high-value items.

● Manage the fleet network, route optimization, and load planning to enhance efficiency and reduce costs.

● Lead a team of regional transportation leaders, dispatchers, and drivers, ensuring alignment with Crozier’s service commitments.

● Ensure compliance with TSA, DOT, and fine art handling regulations, prioritizing security and operational excellence.

● Utilize real-time data analytics to monitor transport performance and drive continuous improvement.

● Partner with IRM transportation group to align Crozier with all opportunities for cost optimization, innovation and longer term network opportunities.

● Foster a high-performance culture within transportation and frontline workforce teams, ensuring strong leadership and development.

● Represent Crozier in industry forums, client meetings, and logistics partnerships to strengthen relationships and market positioning.

Fleet & Sustainability Management

● Oversee fleet expansion, maintenance, and fuel efficiency strategies, ensuring sustainability and cost-effectiveness.

● Lead Crozier’s efforts to introduce eco-friendly fleet solutions, including electric and hybrid

vehicles.

● Implement advanced fleet tracking and route optimization technologies to reduce carbon footprint and maximize efficiency.

Revenue Growth & Business Expansion

● Drive transportation revenue growth by developing new services, optimizing pricing models, and expanding Crozier’s national reach.

● Collaborate with the Customer Success team to align transportation offerings with client needs and market trends.

● Identify opportunities for efficiency improvements, cost savings, and new revenue streams across national logistics operations.

Customer Experience & Service Excellence

● Partner with Customer Success and Operations to ensure seamless coordination between

transportation, storage, and final delivery.

● Implement tracking systems, SLAs, and quality control measures to maintain Crozier’s reputation for excellence.

● Establish a culture of proactive problem-solving to address client needs and enhance service delivery. National Resource Planning & Workforce Optimization

● Lead workforce resource planning for North America, ensuring the optimal allocation of frontline labor across transportation, warehouse, and field services.

● Develop and implement data-driven labor forecasting models to anticipate demand fluctuations and adjust workforce deployment accordingly.

● Partner with HR and Operations to ensure efficient recruitment, training, and retention of drivers, art handlers, and logistics personnel.

● Work closely with Finance to balance labor costs, overtime, and operational efficiency, ensuring profitability while meeting service expectations.

● Optimize shift scheduling and staff utilization to support peak service periods while minimizing downtime.

● Deploy technology solutions to improve labor planning, tracking, and workforce productivity.

● Establish and maintain key performance indicators (KPIs) for workforce planning, measuring efficiency, productivity, and cost-effectiveness.

Strategic Initiatives execution & delivery

● Serve as a strategic partner to the General Manager, North America, helping shape the region’s operational strategy

● Lead the planning and execution of strategic initiatives that contribute to Crozier’s long-term business objectives and revenue growth.

● Partner with cross-functional teams within Crozier and Iron Mountain to align resources and drive high-impact projects.

● Develop and execute targeted strategies to enhance operational scalability, efficiency, and profitability.

● Ensure all initiatives are outcome-driven, focused on specific deliverables, and aligned with company priorities.

● Measure and track the success of strategic initiatives, ensuring accountability and continuous improvement.

Qualifications & Experience

● 10+ years of experience in transportation, logistics, workforce resource planning, and/or strategic business initiatives, preferably in fine art, luxury goods, or high-value asset logistics.

● Proven leadership in multi-regional workforce planning, national transportation operations, and execution of strategic business initiatives.

● Strong expertise in workforce forecasting, scheduling, and labor optimization for frontline operations.

● Experience managing fleet operations, transportation networks, and cross-functional teams.

● Knowledge of TSA, DOT, and compliance regulations for fine art and high-value logistics.

● Financial acumen to manage budgets, labor costs, and operational profitability.

● Strong problem-solving skills with a track record of executing high-impact business initiatives.

● Proven track record in developing and executing successful strategic plans.

● Strong experience in leading organizational transformation initiatives.

● Strong leadership and interpersonal skills with the ability to influence at all levels of the organization.

● Exceptional communication and presentation skills, both written and verbal.

● Proven ability to manage multiple projects and prioritize tasks effectively.

● Bachelor’s degree in Business, Supply Chain Management, or a related field; MBA preferred.

Category: Transportation Administration

#transportation

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0088335

#J-18808-Ljbffr
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