1 Business Development jobs in Altoona
Business Development - Service Agent
Posted today
Job Viewed
Job Description
Providing optimal level customer service effectively drives customer traffic to all service drives by making outbound campaign calls, while also handling inbound inquiries and appointments.
Principal Duties and Responsibilities
Meet minimum standards of 80 calls and 30 appointments
Answer incoming calls promptly and effectively
Handle inbound service appointment inquiries efficiently
Transfer inbound calls accordingly
Effectively manage campaign call lists
Produce additional service traffic through outbound calls
Understand the schedule of each service drive and set appointments accordingly
Maintain follow-up schedule for each campaign
Use extreme customer service when assisting customers with call needs
Stay up to date on all dealership personnel and phone call transfer processes
Professional communication with customers
Job requires a minimum 40 hours per week; 8-hour workday with allotted 1-hour unpaid lunch break
Reports to: Business Development Manager
Minimum Qualifications, Skills, Work Experience Requirements
Understanding of Stuckey Automotive's excellent customer service
Honesty, integrity, trustworthiness, kindness
Driven and passionate to achieve growth and goals within the BDC
Excellent communication skills
Strong professional manners
Be The First To Know
About the latest Business development Jobs in Altoona !