489 Client Relations jobs in Aurora
Client Relations Coordinator
Posted 1 day ago
Job Viewed
Job Description
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
With a 'One Team' mentality, you will be the head of coordination for all marketing efforts and all sales and marketing initiatives. We're looking for someone social enough to define the relationship with our clients as one that is trustworthy and reliable. We want to leave every encounter with the hopes that if they ever need our services their calling a capable friend, someone to rely on. This position connects directly with your ability to be personable, build strong relationships, and encourage comfortable encounters with our business. As we grow, we look to you to be our direct contact with property managers, local municipalities and real-estate agents. Reaching out to new areas of potential business to build relations should be of high priority. You will develop and implement an annual agent relationship plan, which promotes our restoration services and encompasses diverse customer base. The annual marketing plan is effectively executed, resulting in annual sales revenue goals, building of brand awareness, an increase in new customers, and expansion of diverse markets. As sales goals are achieved there is potential for large personal commissions, a company vehicle, bonuses and more. We will exceed all Customer expectations, no exceptions.
Responsibilities:
- Develop and manage marketing tasks and relationships unique to PuroClean's customers and clients that builds brand awareness.
- Generate revenue through effective PuroClean promotion to clientele regarding our specific work skill set such as: water, fire, mold and biohazard mitigation, both commercial and residential.
- Maintain relations and frequent personal communication provide lunch and learns as well as encourage and plan continued education classes to our agents.
- Monitor customer satisfaction by conducting follow-up phone calls and visits ensuring frequent check ins on referral work.
- Share our family values from our workplace to theirs, appeal to their needs by showing confidence in your company and assurance that we work on a 'one team, servant-based relationship' to go above and beyond helping please our agents and customers.
Qualifications:
- A natural extroverted personality willing to make the personal relations needed. Ability to identify and maximize opportunities for referrals and business relationships.
- Ability to communicate clearly and effectively with genuine interest in your clients. Asking open ended questions for beneficial conversations and delivering a clear 'brand message' for PuroClean.
- Comfortable setting up appointments and events and seeing approximately 50+ offices or locations weekly.
- Excellent organizational skills.
- Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a client-representative setting.
- Life experience and a natural acumen for getting to know professionals in the field.
- A great driving record.
Benefits:
- Learn and develop new professional marketing and communicational skills in a fast-paced environment.
- Satisfaction of helping serve people in their time of need.
- Competitive pay, job commissions and bonuses.
- Flexible/make your own hours.
- Join the family we've created here at PuroClean and with the almost 300 agents, businesses and clients we serve.
Senior Associate Director, Client Relations
Posted 3 days ago
Job Viewed
Job Description
Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together .
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
• Be the lead Relationship manager on strategic institutional clients responsible for maintenance and growth of existing relationships as the key subject matter expert on our clients
• Be responsible for resolving non-investment related client queries or ensuring appropriate delegation with urgency and accuracy
• Lead and manage mandate onboardings, changes and terminations as detailed in the client account management procedures
• Proactively manage client and consultant relationships, maintaining regular contact to meet their requirements, notifying them of product changes and responding to queries relating to third party administrators, transfer agents, custodians, and internal departments
• Conduct quality check review and compliance of RFP, RFI, ODDs etc. as required
• Ensure that monthly and quarterly reporting obligations are completed for respective channels
• Ensure timely compliance of all client materials in line with the compliance procedures
• Work with the institutional marketing team to implement marketing initiatives
• Understand and articulate our clients’ mandates to our internal stakeholders
• Use technical knowledge and experience to ensure the administration of the clients’ investments run efficiently - e.g., transitions, accounting queries, settlement queries, custody, cash movements and tax matters
• Communicate our services, products, and SLAs with clients and third parties
• Lead client meetings and reviews meetings with client and senior colleagues
• Lead on all aspects of client activity and be able to offer solutions to complex queries and proactively identify solutions to clients
• Maintain the client database and ensure all client information is up to date inclusive of activities, contacts, opportunities and business at risk.
• Ensure all regulatory Financial Crime requirements are updated annually
• Ensure all regulatory requirements are understood and procedures are followed
• Collaborate as a part of a high performing Institutional Team to help others where possible and put clients first always
• Engage in & lead projects that help us continue to stay relevant and best in class
• Carry out other duties as assigned
What to expect when you join our firm
-
Hybrid working and reasonable accommodations
-
Generous Holiday policies
-
Paid volunteer time to step away from your desk and into the community
-
Support to grow through professional development courses, tuition/qualification reimbursement and more
-
Maternal/paternal leave benefits and family services
-
Complimentary subscription to Headspace – the mindfulness app
-
Corporate membership to ClassPass and other health and well-being benefits
-
Unique employee events and programs including a 14er challenge
-
Complimentary beverages, snacks and all employee Happy Hours
Must have skills
• Prioritization and time management skills
• Experience leading compelling internal and external meetings
• Excellent interpersonal skills with the Ability to form strong and collaborative working relationships with clients and internal stakeholders
Nice to have skills
- Good awareness of the markets, institutional investors, and issues facing our clients in various channels.
• Strong operational & investment acumen and attention to detail.
Supervisory responsibilities
- No
Potential for growth
-
Mentoring
-
Leadership development programs
-
Regular training
-
Career development services
-
Continuing education courses
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at .
Compensation information
The base salary range for this position is $115,000 - $125,000. This range is estimated for this role. Actual pay may be different. This role will be posted through June 30, 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.
#LI-SW1 #LI-Hybrid
Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here ( .
Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Senior Associate Director, Client Relations
Posted 12 days ago
Job Viewed
Job Description
Why work for us? A career at Janus Henderson is more than a job, its about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, di Client Relations, Director, Relationship Manager, Associate, Senior, Diversity, Business Services
Senior Associate Director, Client Relations
Posted 2 days ago
Job Viewed
Job Description
A career at Janus Henderson is more than a job, it's about investing in a brighter future together .
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
- Be the lead Relationship manager on strategic institutional clients responsible for maintenance and growth of existing relationships as the key subject matter expert on our clients
- Be responsible for resolving non-investment related client queries or ensuring appropriate delegation with urgency and accuracy
- Lead and manage mandate onboardings, changes and terminations as detailed in the client account management procedures
- Proactively manage client and consultant relationships, maintaining regular contact to meet their requirements, notifying them of product changes and responding to queries relating to third party administrators, transfer agents, custodians, and internal departments
- Conduct quality check review and compliance of RFP, RFI, ODDs etc. as required
- Ensure that monthly and quarterly reporting obligations are completed for respective channels
- Ensure timely compliance of all client materials in line with the compliance procedures
- Work with the institutional marketing team to implement marketing initiatives
- Understand and articulate our clients' mandates to our internal stakeholders
- Use technical knowledge and experience to ensure the administration of the clients' investments run efficiently - e.g., transitions, accounting queries, settlement queries, custody, cash movements and tax matters
- Communicate our services, products, and SLAs with clients and third parties
- Lead client meetings and reviews meetings with client and senior colleagues
- Lead on all aspects of client activity and be able to offer solutions to complex queries and proactively identify solutions to clients
- Maintain the client database and ensure all client information is up to date inclusive of activities, contacts, opportunities and business at risk.
- Ensure all regulatory Financial Crime requirements are updated annually
- Ensure all regulatory requirements are understood and procedures are followed
- Collaborate as a part of a high performing Institutional Team to help others where possible and put clients first always
- Engage in & lead projects that help us continue to stay relevant and best in class
- Carry out other duties as assigned
What to expect when you join our firm
+ Hybrid working and reasonable accommodations
+ Generous Holiday policies
+ Paid volunteer time to step away from your desk and into the community
+ Support to grow through professional development courses, tuition/qualification reimbursement and more
+ Maternal/paternal leave benefits and family services
+ Complimentary subscription to Headspace - the mindfulness app
+ Corporate membership to ClassPass and other health and well-being benefits
+ Unique employee events and programs including a 14er challenge
+ Complimentary beverages, snacks and all employee Happy Hours
Must have skills
- Prioritization and time management skills
- Experience leading compelling internal and external meetings
- Excellent interpersonal skills with the Ability to form strong and collaborative working relationships with clients and internal stakeholders
Nice to have skills
+ Good awareness of the markets, institutional investors, and issues facing our clients in various channels.
- Strong operational & investment acumen and attention to detail.
Supervisory responsibilities
+ No
Potential for growth
+ Mentoring
+ Leadership development programs
+ Regular training
+ Career development services
+ Continuing education courses
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at .
Compensation information
The base salary range for this position is $115,000 - $125,000. This range is estimated for this role. Actual pay may be different. This role will be posted through June 30, 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.
#LI-SW1 #LI-Hybrid
Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here ( .
Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Traveling Client Relations Associate - Site Survey
Posted 5 days ago
Job Viewed
Job Description
Traveling Client Relations Associate - Site Survey Join to apply for the Traveling Client Relations Associate - Site Survey role at Infinity Group . Summary The Client Relations Associate – Site Survey is a field-based role responsible for setting up projects for success by visiting sites, capturing accurate conditions, and supporting design, cost, and schedule planning. The role involves extensive travel across the western U.S., providing critical data for the Feasibility Budget Report, which guides client decisions. This position requires attention to detail, construction awareness, observational skills, and adaptability. The main focus is delivering precise site documentation to minimize risk and facilitate project progression. Requirements and Skills 1–3 years of experience in construction, design, real estate, or related fields. High standards for documentation accuracy and attention to detail. Basic knowledge of commercial interiors and building systems (MEP, structural). Effective communication skills for onsite interactions. Ability to interpret architectural drawings and annotate observations. Self-motivated with the ability to travel and manage logistics independently. Proficient with mobile documentation tools, photo organization, and file sharing. Located near a major airport hub with reliable connections. Responsibilities Conduct visual and measured surveys of commercial properties across the western U.S. Document existing conditions, including layout, structural features, and basic systems, using laser tools and drawings. Attend site walk-throughs and meetings with real estate professionals, representing Infinity Group professionally. Produce notes, sketches, photos, and data for internal assessments. Summarize findings clearly for design and costing teams, supporting the Feasibility Budget Report. Upload site data accurately into internal platforms. Maintain a flexible travel schedule to meet project needs. Success Metrics Accurate, clear, and complete site documentation. Timely survey execution and reporting. Ability to adapt to site conditions and timelines. Client and broker satisfaction. Reduced project risk and faster progression due to quality data. Physical Requirements Lift up to 15 lbs unaided. Maintain a professional appearance. Stand, walk, and navigate construction sites. Willingness to travel frequently with overnight stays. Follow safety protocols. Additional Details Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Architecture and Planning #J-18808-Ljbffr
Customer Service
Posted today
Job Viewed
Job Description
Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments.
**RESPONSIBILITIES**
+ Identify customer and department needs and satisfy them effectively.
+ Maintain and develop assigned customer base.
+ Working knowledge of all products and categories to drive penetration of existing accounts.
+ Cross-train and foster solid working relationships within department and with other departments.
+ Input orders into computer system.
+ Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
+ Responsible for creating and maintaining necessary company and customer files.
+ Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.
+ Support company sales and gross profit projections and goals as needed.
+ Adhere to operational procedures.
+ Attend meetings as scheduled.
+ Work with sales team.
+ Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.
+ Attends department sales meetings, as scheduled, and participates in other activities as requested.
+ Working different days, hours and overtime may be needed occasionally.
+ Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures
+ Perform other duties as required.
**Education**
+ High school diploma or general education degree (GED)
**Experience and Professional Skills**
+ One (1) year minimum experience in sales and/or customer service position preferred.
+ Specialty food, specialty business, and/or culinary experience preferred.
+ Working knowledge of MS Office (Word, Excel, and Outlook).
+ Strong numeric and alpha-numeric data entry skills.
+ Proven ability to communicate effectively in a positive manner both verbally and in writing.
+ Attention to detail, accuracy, effectiveness, and efficiency.
**QUALIFICATIONS**
+ Pursues knowledge, education, training, and development opportunities.
+ Shares expertise with others.
+ Customer service to internal and external customers.
+ Solicits internal and external customer feedback to improve service and processes.
+ Responds to requests for service and assistance.
+ Maintains confidentiality.
+ Participates in meetings, presentations, and demonstrations.
+ Ability to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Communicates clearly and effectively through written, spoken, and other media.
+ Attention to detail, accuracy, effectiveness, and efficiency in all activities and actions.
+ Contributes to building a positive team spirit.
+ Follows policies and procedures.
+ Supports the organization's goals and values.
+ Uses time efficiently, prioritizes and plans work activities.
+ Treats others with respect and consideration regardless of their status or position.
+ Adheres to safety and security procedures.
+ Reliable and timely attendance.
+ Follows instructions and management direction.
+ Strong communication and interpersonal skills.
+ Knowledge of sales techniques, marketing principles, products, company, industry, and other related areas.
+ Ability to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others.
+ Ability to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas.
+ Ability to assess situations and problem solve with and/or without direction and instruction.
**PHYSICAL REQUIREMENTS**
+ The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Regularly required to:**
+ Sit for extended periods.
+ Perform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach.
+ Talk
+ Hear
**Occasionally required to:**
+ Stoop, kneel, crouch, and/or crawl.
+ Lift and/or move up to 25 pounds.
**WORK ENVIRONMENT**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ The work environment is moderately loud.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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