Client Relations Specialist

Sparks Glencoe, Maryland ABC Imaging

Posted 2 days ago

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Job Description

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.Job Description:ABC Imaging is looking for a dedicated ON-SITE Client Relations Specialist to become a valuable member of our team at a well-established printing and reprographics company. The ideal candidate will be responsible for meeting the daily printing needs of clients, cultivating positive relationships, ensuring top-notch service delivery, and efficiently coordinating project requirements.Responsibilities:Serve as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues promptly and professionally.Collaborate with clients to understand their printing needs and specifications for various projects, such as proposals, large format printing, and special projects.Coordinate project timelines, requirements, and deliverables to ensure on-time and accurate completion.Provide expert guidance to clients on best practices for file preparation, color management, and printing options.Assist clients in selecting appropriate printing solutions based on their project requirements and budget constraints.Work closely with the production team to ensure that client expectations are met, and projects are executed to the highest quality standards.Communicate effectively with internal teams to ensure seamless project flow and successful outcomes.Proactively identify opportunities to enhance client satisfaction, improve processes, and drive business growth.Maintain accurate records of client interactions, project details, and specifications for future reference.Qualifications:Prior experience in a client-facing role within the printing, graphics, or reprographics industry is preferred.Strong communication, interpersonal, and customer service skills.Proficiency in using software applications for file handling and printing, such as RIP software and layout tools.Knowledge of color management, file types, RGB vs CMYK, bleed, trim marks, and printing materials.Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.Detail-oriented with a focus on delivering high-quality service and solutions to clients.Familiarity with large format printing equipment and processes is a plus.A proactive approach to problem-solving and a willingness to learn and adapt to new technologies and trends in the industry.

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Client Relations Management Intern (Hybrid)

21217 Baltimore, Maryland CareFirst

Posted 12 days ago

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Job Description

**Resp & Qualifications**
**PURPOSE:**
Interns assist the company with tasks set out by various teams, such as research, data capturing and working closely with different team members to learn more about the company.
**ESSENTIAL FUNCTIONS:**
+ Performs duties as assigned by management.
+ Answer phone inquiries, direct calls, and provide basic company information; oversee mail deliveries, packages, and couriers.
+ Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed.
+ Take notes and memos during meetings; type documents, drafts, and reports; sort and manage files.
+ Manage databases and input information, data, and records.
**QUALIFICATIONS:**
**Education Level:** High School Diploma or GED.
**Experience:** 3 years college experience.
**Knowledge, Skills and Abilities (KSAs)**
+ Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
**Salary Range:** $18,720 - $26,000
**Salary Range Disclaimer**
The hire range posted is an annual rate. All intern positions will be paid hourly.
**Department**
Client Relationship Managers
**Equal Employment Opportunity**
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
**Where To Apply**
Please visit our website to apply: Disc/Physical Demand**
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
**PHYSICAL DEMANDS:**
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
**Sponsorship in US**
Must be eligible to work in the U.S. without Sponsorship
#LI-NW1
REQNUMBER: 21098
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