283 Client Relations jobs in Fox Lake
Client Relations
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Job Description
The Client Relations is responsible for the delivery of timely and accurate information to clients and delivery of Jet Linx Standards. The Client Relations is the onsite base representative responsible for ensuring a smooth and seamless flight experience from the point of booking to the post-flight follow up and invoicing.
Duties & ResponsibilitiesRepresent the client relationship by greeting all relevant arrivals and departures at the assigned base, following the Jet Linx Service Standards.
Plan and manage active trips for clients following the Jet Linx Service Standards.
Manage, update, and maintain all client accounts, preferences, and expectations, using company systems.
Coordinate with Flight Operation Departments to ensure Service Standards are met and/or exceeded and identify any potential issues.
Proactively communicate, document, and resolve complaints, escalating to management as necessary.
Provide internal and external follow-up to resolve any service failures appropriately.
Perform Client Relations base duties as needed.
Regular and predictable on-site attendance required.
Demonstrate Jet Linx's core values and "Supply the High" in all interactions.
Perform other duties as assigned.
Knowledge, Skills & AbilitiesAbility to understand and tailor all actions in accordance with defined Jet Linx service standards.
Ability to apply critical thinking to solving urgent matters, getting creative when there is no explicit instruction guide for all issues.
Establish and maintain effective relationships with clients.
Ability to work flexible, non-standard hours including nights, weekends, and holidays.
Proficient with Microsoft Office Suite.
Ability to work both independently and as part of team.
Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers.
Ability to work in a fast-paced environment, with strong attention to detail and organizational skills.
Ability to maintain the confidentiality of sensitive information.
Self-motivated and willingness to take initiative utilizing client information for problem resolution and improvements to service.
Ability to multi-task and complete work within assigned timelines under minimal supervision.
Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations.
Operate office equipment as needed.
Education and Work ExperienceBachelor's degree or 2+ years' experience in an aviation service role.
2 years of professional customer service experience required.
Aviation industry experience or interest preferred.
Physical RequirementsMajority of work is completed in a normal office work environment.
Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions.
Must be able to move up to 25 pounds on an infrequent basis.
Documentation RequirementsAbility to obtain a U.S. driver's license.
Proof of eligibility to work in the US.
CompensationJet Linx offers a competitive compensation and benefits package to team members. Starting base annual salary for this position ranges from $49,000 to $69,000. Actual base salary provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with 6% company match, paid time off and company paid life and short-term disability cover.
Client Relations & Sales Specialist - Sustainable Energy (Hiring Immediately)
Posted 1 day ago
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Job Description
Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Account Manager, you will be responsible for managing client relationships, driving sales, and ensuring customer satisfaction through door-to-door and retail channels. Join us and make a positive impact on the environment while helping your community.
Responsibilities
- Manage Client Relationships: Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.
- Drive Sales: Identify and pursue new sales opportunities to achieve and exceed sales targets.
- Provide Solutions: Understand client needs and provide tailored energy solutions to meet their requirements.
- Monitor Performance: Track and analyze sales performance metrics to identify areas for improvement and ensure targets are met.
- Stay Informed: Keep up-to-date with industry trends, product knowledge, and competitor offerings.
- Educational Background: High school diploma/GED required; a degree in a related field is preferred.
- Experience: Previous experience in sales, account management, or a related field is beneficial.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members.
- Analytical Skills: Strong analytical and problem-solving skills to assess client needs and develop effective solutions.
- Self-Motivation: Highly motivated and goal-oriented with a strong work ethic.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
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