124 Client Relations jobs in La Plata

Customer Service Manager | Onsite in Alexandria, VA | Pay: 80k - 85k/yr | 6-month contract-to-hire
Job Description
We are seeking a highly motivated and experienced Customer Service Manager to lead our customer service team. In this role, you will ensure our customers receive the highest level of service and support, acting as the primary point of contact for inquiries and concerns. Collaborating closely with sales and service departments, you will strive to meet customer needs and build strong relationships to ensure satisfaction with our products and services.
Responsibilities
+ Lead and manage the customer service team to address all inquiries and concerns promptly and professionally.
+ Develop and implement customer service policies and procedures to ensure consistent and high-quality service.
+ Collaborate with sales and service departments to meet customer needs and resolve issues.
+ Monitor customer satisfaction levels and implement strategies to improve customer retention.
+ Provide training and coaching to customer service team members to ensure they possess the skills and knowledge needed for excellent service.
Essential Skills
+ Strong leadership and team management skills.
+ Excellent communication and interpersonal skills.
+ Ability to work in a fast-paced environment and handle multiple priorities.
+ Experience in the service or sales industry.
+ Experience with customer service software and tools.
Additional Skills & Qualifications
+ Bachelor's degree in Business Administration or related field (flexible).
+ 5+ years of experience in customer service management in a face-to-face environment.
+ Experience with order entry and inside sales.
Work Environment
The role is based in-office for five days a week, Monday through Friday, from 7:30 AM to 4:30 PM. You will manage a team of 10, including 7 Customer Service Representatives and 3 dispatchers, focusing on team KPIs such as calls per hour and booking percentage. The position requires ensuring technicians have their call logs filled before leaving each day, and if the team lacks work for the next day, outbound activities to fill the schedule will be necessary.
Pay and Benefits
The pay range for this position is $38.46 - $38.46/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Alexandria,VA.
Application Deadline
This position is anticipated to close on Jul 31, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1641948BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 9810 APOLLO DR,LARGO,MD,20774
**Full District Office Address:** 9810 APOLLO DR,LARGO,MD,20774-04824-19336-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 19336-LARGO MD

Description We are looking for a bilingual Customer Service Representative to join our team in Alexandria, Virginia on a contract basis. In this role, you will provide exceptional service by addressing inquiries, assisting with account information, and supporting customers effectively. This position requires strong communication skills and a customer-focused approach.
Responsibilities:
- Respond promptly to customer inquiries via phone and email, ensuring accurate and helpful information.
- Assist customers with account-related questions, providing detailed explanations and solutions.
- Handle both inbound and outbound calls, addressing concerns and resolving issues efficiently.
- Maintain accurate records of customer interactions and transactions using designated systems.
- Deliver high-quality service in both English and Spanish to meet the needs of a diverse customer base.
- Collaborate with team members to ensure consistent and seamless customer support.
- Stay updated on company policies, services, and procedures to provide accurate information.
- Manage multiple tasks effectively while prioritizing customer satisfaction.
- Identify opportunities to improve processes and enhance customer experiences. Requirements - Fluency in both English and Spanish, with excellent verbal and written communication skills.
- Proven experience in customer service, preferably in a call center or similar environment.
- Ability to handle inbound and outbound calls professionally and efficiently.
- Strong problem-solving skills and the ability to address customer concerns effectively.
- Proficiency in order entry and maintaining accurate records of customer interactions.
- Familiarity with customer service software and tools.
- Ability to work collaboratively in a team-oriented environment.
- Strong organizational skills and the ability to manage multiple tasks simultaneously. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

**Overview**
We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
**Responsibilities**
+ Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
+ Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
+ Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
+ Provide high levels of customer account management by properly setting up and maintaining account information and data
+ Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
+ Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
+ Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
+ May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts, and more!
For eligibility and a full list of our benefit offerings please visit: .
$17.09- $21.79 an hour (dependant on experience)
This position may be eligible for overtime pay based on business needs.
**Qualifications**
+ Minimum of 3 years of experience in a customer service role
+ Minimum of a High School diploma or GED preferred
+ Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
+ Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ( )_
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**_Job Location_** _US-MD-Waldorf_
**_Posted Date_** _1 month ago_ _(6/13/2025 4:26 PM)_
**_Job ID_** _2025-15626_
**_Category_** _Customer Service_
**_Position Type_** _Full-time Regular_

Adecco is assisting an Auto Auction in recruiting for a current **_Customer Service Representative_** opening in? **_Brandywine, MD_** ?This is for a?contract-to-hire?opportunity. As a Customer Service Representative, you will be responsible for handling complaints, providing appropriate solutions for customers, and following up to resolve any issues their customers experience. Apply now if you meet the qualifications listed below!
**Responsibilities?for this Customer Service Representative include, but are not limited to:**
+ Take incoming calls from our customers and provide excellent customer service.
+ Provide a variety of customer support services through mail, telephone, and direct personal contact.
+ Process orders and assignments and enter data into our internal computer systems.
+ Reference pricing and delivery information.
+ Respond to customer questions, inquiries, and requests.
+ Set up new and maintain existing records.
+ Perform word processing assignments, filing, and related clerical duties.
+ Process paperwork in preparation for auction day, securing necessary approvals.
+ Assist with other duties around the office to help.
**Qualifications:**
+ At least 2 years minimum work experience.
+ Ability to work OT if needed.
+ Exceptional verbal and written communication skills
+ Excellent problem-solving skills
+ High call volume experience required
+ Dispatch experience preferred.
+ Type at least 30wpm.
+ Must have great attention to detail.
+ Ability to work in a fast-paced environment.
+ Perfect attendance is a MUST!
+ Candidates must have their own reliable transportation. **(NOT METRO ACCESSIBLE)**
+ Schedule: Full-Time - 8:00am-5pm
+ The pay for this position is $17/hr. Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. **Apply Now** ?to be considered for this Customer Service Representative position in Brandywine, MD, or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
**Pay Details:** $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance