25 Customer Service Representatives jobs in St. Joseph
Customer Service/Sales
Posted 11 days ago
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**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
CUSTOMER SERVICE REPRESENTATIVE
Posted 11 days ago
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**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Customer Service Representative
Posted 2 days ago
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Job Description Summary
Provide accurate information to customers regarding production, receipts, and shipments of materials. Maintain accurate inventories and be knowledgeable in recognizing and resolving inventory/reporting issues. Positively represent the company by responding professionally, timely, and accurately to customer inquiries.
Hours: Standard schedule is Monday - Friday 7 am - 3:30 pm
Location: St. Joseph, MO / Hampton, IA
Pay: $22 per hour
Job Responsibilities:
Data Entry and Reporting
Daily analyze production reporting sheets, receipts, and shipment paperwork for accuracy.
Report this information accurately and timely to customers via customers' requests.
Enter accurate information into ERP system ensuring matching with the customers' systems.
Be proactive in recognizing bills of material inaccuracies both in the system and on production batch sheets.
Report end-of-month production to accounting for billing.
Inventory Management
Support production personnel to understand processes in order to resolve and alleviate reporting and inventory issues.
Reconcile customers' systems and report adjustments to customers.
Customer Relations
Respond to customers' correspondence professionally, timely, and accurately.
Be knowledgeable about customers' products and processes to assist with inventory inquiries.
Understand and maintain knowledge of customers' systems.
Provide month-end reporting to customers and accounting with accurate billing information.
File paperwork according to company and customer requirements.
Attend weekly customer calls.
Act as a backup in the absence of other CS Representative(s).
Shipping
Receive shipping orders from customers, verify inventory availability.
Ensure proper DOT-regulated bills of lading and SDSs' are provided.
Relay instructions and other pertinent information to appropriate parties regarding outbound shipments
Report shipments timely to customers including any requested information.
Skills required:
Solid Microsoft Office skills
Excellent typing and computer skills
Critical reasoning skills
Excellent organization and strong attention to detail
Ability to work effectively with internal and external stakeholders
Competencies required:
Professional, friendly demeanor
Team oriented attitude
Self-starter/Self-motivated
Competencies-Skills (Required):
Proficiency with the MS Office suite of programs.
Well-developed communication skills, both oral and written.
High level of initiative for problem resolution and continuous improvement efforts.
Ability to work with teams cross-functionally.
Detail oriented.
Experience-Education (Preferred):
At least 1 year ofexperience in administrative or customer serviceis desired but not required
Competencies-Skills (Preferred):
Experience with a manufacturing environment preferred.
Experience with ERP systems, preferably JD Edwards/Oracle
Well-developed time management and multi-tasking skills
Ability to communicate in a variety of methods and with a variety of personalities
Ability to deal with ambiguity
Ability to deal with a changing/evolving environment
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
Walgreens - Customer Service Associate
Posted today
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Customer Service Representative Bilingual
Posted 11 days ago
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Job Description
**Location:** 4315 Pickett Rd, St Joseph, MO 64503
**Terms: ONSITE-Full-time**
**Pay: 18.50$/hr**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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