182 Customer Service jobs in Kaneohe
Customer Service Support Representative
96814 Makakilo, Hawaii
Honeywell
Posted today
Job Viewed
Job Description
Join to apply for the Customer Service Support Representative role at Honeywell 17 hours ago Be among the first 25 applicants Join to apply for the Customer Service Support Representative role at Honeywell Get AI-powered advice on this job and more exclusive features. Job Description We are seeking a dedicated and detail-oriented Account Representative to join our team. This role involves providing exceptional support over the phone and assisting in the implementation of a residential demand response equipment upgrade program. Job Description We are seeking a dedicated and detail-oriented Account Representative to join our team. This role involves providing exceptional support over the phone and assisting in the implementation of a residential demand response equipment upgrade program. You will report to our Program Manager and work out of our Honolulu, HI location on a hybrid basis. For the first 90 days, New Hires must be prepared to work 100% onsite M-F. Key Responsibilities Provide customer call support and respond to inquiries regarding the upgrade program. Assist customers in scheduling appointments and creating schedules for the field staff. Support field staff while in the field, helping reach customers for appointments Educate customers about the importance and benefits of continued program participation. Maintain productive relationships with internal and external clients. Assist with weekly administrative duties. Collaborate with the program team to identify opportunities for process enhancements. Benefits Of Working For Honeywell In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: The salary range for this position is $19.71/hr - $4.61/hr. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, as well as market and business considerations. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Qualifications YOU MUST HAVE Minimum of two years' experience in a call center environment with external customers. Proven track record of working effectively in a team setting. Strong phone communication skills and problem-solving abilities. 2 to 3 years of experience with MS Office, particularly Word, PowerPoint, and Outlook, with an emphasis on Excel. Accurate typing skills with a minimum of 40 words per minute. Excellent organizational, verbal, and written communication skills. Ability to multitask and prioritize work independently. Attention to detail and commitment to quality control practices. WE VALUE Bachelor's degree Organizational skills and dependability with acute attention to detail. Comfortable working in a team environment and possessing impeccable customer service skills. Demonstrated writing skills in proposals or work plan summaries. Understanding of residential and commercial property maintenance. Technical aptitude and experience working with contractors is a plus. Strong communication skills, both written and verbal. Experience in Project/Client Management is a plus. Experience working with Salesforce is also a plus. Background in Energy Efficiency is a plus. About Honeywell Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Honeywell by 2x Sign in to set job alerts for “Customer Service Representative” roles. Airline Customer Service Representative (AM Shifts) - $20/hr Custo er Care Representative - Contact Center Airline Customer Service Representative (PM Shifts) - 20/hr Lower Nuuanu, HI 17.75- 20.25 1 month ago Showroom Customer Service Representative Bank Call Center Service Representative - 20/hr - Weekly Pay Customer Service Associate (HELE King & Cooke | Full-Time) Customer Service Representative/Bank Teller We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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0
Customer Service Support Representative
96823 Honolulu, Hawaii
Honeywell
Posted 1 day ago
Job Viewed
Job Description
We are seeking a dedicated and detail-oriented Account Representative to join our team. This role involves providing exceptional support over the phone and assisting in the implementation of a residential demand response equipment upgrade program.
You will report to our Program Manager and work out of our Honolulu, HI location on a hybrid basis. For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
**KEY RESPONSIBILITIES**
+ Provide customer call support and respond to inquiries regarding the upgrade program.
+ Assist customers in scheduling appointments and creating schedules for the field staff.
+ Support field staff while in the field, helping reach customers for appointments
+ Educate customers about the importance and benefits of continued program participation.
+ Maintain productive relationships with internal and external clients.
+ Assist with weekly administrative duties.
+ Collaborate with the program team to identify opportunities for process enhancements.
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: salary range for this position is $19.71/hr - $24.61/hr. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
**YOU MUST HAVE**
+ Minimum of two years' experience in a call center environment with external customers.
+ Proven track record of working effectively in a team setting.
+ Strong phone communication skills and problem-solving abilities.
+ 2 to 3 years of experience with MS Office, particularly Word, PowerPoint, and Outlook, with an emphasis on Excel.
+ Accurate typing skills with a minimum of 40 words per minute.
+ Excellent organizational, verbal, and written communication skills.
+ Ability to multitask and prioritize work independently.
+ Attention to detail and commitment to quality control practices.
**WE VALUE**
+ Bachelor's degree
+ Organizational skills and dependability with acute attention to detail.
+ Comfortable working in a team environment and possessing impeccable customer service skills.
+ Demonstrated writing skills in proposals or work plan summaries.
+ Understanding of residential and commercial property maintenance.
+ Technical aptitude and experience working with contractors is a plus.
+ Strong communication skills, both written and verbal.
+ Experience in Project/Client Management is a plus.
+ Experience working with Salesforce is also a plus.
+ Background in Energy Efficiency is a plus.
**ABOUT HONEYWELL**
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
You will report to our Program Manager and work out of our Honolulu, HI location on a hybrid basis. For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
**KEY RESPONSIBILITIES**
+ Provide customer call support and respond to inquiries regarding the upgrade program.
+ Assist customers in scheduling appointments and creating schedules for the field staff.
+ Support field staff while in the field, helping reach customers for appointments
+ Educate customers about the importance and benefits of continued program participation.
+ Maintain productive relationships with internal and external clients.
+ Assist with weekly administrative duties.
+ Collaborate with the program team to identify opportunities for process enhancements.
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: salary range for this position is $19.71/hr - $24.61/hr. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
**YOU MUST HAVE**
+ Minimum of two years' experience in a call center environment with external customers.
+ Proven track record of working effectively in a team setting.
+ Strong phone communication skills and problem-solving abilities.
+ 2 to 3 years of experience with MS Office, particularly Word, PowerPoint, and Outlook, with an emphasis on Excel.
+ Accurate typing skills with a minimum of 40 words per minute.
+ Excellent organizational, verbal, and written communication skills.
+ Ability to multitask and prioritize work independently.
+ Attention to detail and commitment to quality control practices.
**WE VALUE**
+ Bachelor's degree
+ Organizational skills and dependability with acute attention to detail.
+ Comfortable working in a team environment and possessing impeccable customer service skills.
+ Demonstrated writing skills in proposals or work plan summaries.
+ Understanding of residential and commercial property maintenance.
+ Technical aptitude and experience working with contractors is a plus.
+ Strong communication skills, both written and verbal.
+ Experience in Project/Client Management is a plus.
+ Experience working with Salesforce is also a plus.
+ Background in Energy Efficiency is a plus.
**ABOUT HONEYWELL**
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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1
Customer Service Support Representative
96823 Honolulu, Hawaii
Honeywell
Posted 1 day ago
Job Viewed
Job Description
We are seeking a dedicated and detail-oriented Account Representative to join our team. This role involves providing exceptional support over the phone and assisting in the implementation of a residential demand response equipment upgrade program.
You will report to our Program Manager and work out of our Honolulu, HI location on a hybrid basis. For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
**KEY RESPONSIBILITIES**
+ Provide customer call support and respond to inquiries regarding the upgrade program.
+ Assist customers in scheduling appointments and creating schedules for the field staff.
+ Support field staff while in the field, helping reach customers for appointments
+ Educate customers about the importance and benefits of continued program participation.
+ Maintain productive relationships with internal and external clients.
+ Assist with weekly administrative duties.
+ Collaborate with the program team to identify opportunities for process enhancements.
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: salary range for this position is $19.71/hr - $24.61/hr. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
**YOU MUST HAVE**
+ Minimum of two years' experience in a call center environment with external customers.
+ Proven track record of working effectively in a team setting.
+ Strong phone communication skills and problem-solving abilities.
+ 2 to 3 years of experience with MS Office, particularly Word, PowerPoint, and Outlook, with an emphasis on Excel.
+ Accurate typing skills with a minimum of 40 words per minute.
+ Excellent organizational, verbal, and written communication skills.
+ Ability to multitask and prioritize work independently.
+ Attention to detail and commitment to quality control practices.
**WE VALUE**
+ Bachelor's degree
+ Organizational skills and dependability with acute attention to detail.
+ Comfortable working in a team environment and possessing impeccable customer service skills.
+ Demonstrated writing skills in proposals or work plan summaries.
+ Understanding of residential and commercial property maintenance.
+ Technical aptitude and experience working with contractors is a plus.
+ Strong communication skills, both written and verbal.
+ Experience in Project/Client Management is a plus.
+ Experience working with Salesforce is also a plus.
+ Background in Energy Efficiency is a plus.
**ABOUT HONEYWELL**
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
You will report to our Program Manager and work out of our Honolulu, HI location on a hybrid basis. For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
**KEY RESPONSIBILITIES**
+ Provide customer call support and respond to inquiries regarding the upgrade program.
+ Assist customers in scheduling appointments and creating schedules for the field staff.
+ Support field staff while in the field, helping reach customers for appointments
+ Educate customers about the importance and benefits of continued program participation.
+ Maintain productive relationships with internal and external clients.
+ Assist with weekly administrative duties.
+ Collaborate with the program team to identify opportunities for process enhancements.
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: salary range for this position is $19.71/hr - $24.61/hr. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
**YOU MUST HAVE**
+ Minimum of two years' experience in a call center environment with external customers.
+ Proven track record of working effectively in a team setting.
+ Strong phone communication skills and problem-solving abilities.
+ 2 to 3 years of experience with MS Office, particularly Word, PowerPoint, and Outlook, with an emphasis on Excel.
+ Accurate typing skills with a minimum of 40 words per minute.
+ Excellent organizational, verbal, and written communication skills.
+ Ability to multitask and prioritize work independently.
+ Attention to detail and commitment to quality control practices.
**WE VALUE**
+ Bachelor's degree
+ Organizational skills and dependability with acute attention to detail.
+ Comfortable working in a team environment and possessing impeccable customer service skills.
+ Demonstrated writing skills in proposals or work plan summaries.
+ Understanding of residential and commercial property maintenance.
+ Technical aptitude and experience working with contractors is a plus.
+ Strong communication skills, both written and verbal.
+ Experience in Project/Client Management is a plus.
+ Experience working with Salesforce is also a plus.
+ Background in Energy Efficiency is a plus.
**ABOUT HONEYWELL**
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
View Now
2
Customer Service Technical Support Administrator
96823 Honolulu, Hawaii
Pearson
Posted today
Job Viewed
Job Description
**Position Title: Customer Service Technical Support Administrator**
**Location: Remote**
**Company Summary** **:**
At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology-and each other to surpass these boundaries-we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small.
Pearson's Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2017, it will deliver online learning to over 400,000 students in the U.S. and 48 countries. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a "Top Workplace" by the Baltimore Sun for three consecutive years and a "Best Place to Work" by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology and helping students achieve both academic and personal success.
**Department Summary:**
The Customer Support department is part of the Pearson Global Service and Support team and serves as the primary point of contact for Pearson Online & Blended Learning families, and school staff. Through multi-channel support streams, we provide general program information, enrollment support, password reset assistance, and account changes. In addition, we provide escalation assistance, process guidance to tier 1 support agents, workforce management, and quality and training support to Family Support groups.
**Position Summary** **:**
The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a later time between the hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and staff; as they set up and use our technology from initial startup, troubleshooting, and virus/spyware removal to resolution of software, hardware, printer, and network issues.
**Responsibilities** **:**
+ Troubleshoot and resolve software, hardware, printers, and network issues by listening to the user and asking appropriate questions to build a solution.
+ Log all calls using our in-house call tracking system, creating detailed, accurate entries and escalate when necessary.
+ Specify user problems and provide a detailed solution to resolve each issue.
+ Act as liaison for application problems between users and developers.
+ Assist in the collection of data for identifying user requirements that may result in future system development or training.
+ Keep current with the development of our ever-changing applications.
+ Document products, processes or problems in detail and suggest improvements or solutions.
+ Work with manager to investigate and implement ways of deflecting calls and increasing self-service.
+ Work occasional additional hours, 2nd shift, and/or weekends when necessary.
+ Work to perform other duties that may be necessary for the organization, including manual labor. (Staging materials, packing, inventory, delivery).
+ Projects - supports continuous improvement initiatives.
+ Other duties as assigned.
**Requirements** **:**
+ Ability to manage stressful situations in a calm, courteous, and efficient manner.
+ Strong working knowledge of?Windows 10/11 and Office 365.
+ Strong remote troubleshooting and working knowledge of High-Speed connections (DSL/Cable-Modem) and TCP/IP.
+ Working knowledge of Bomgar or comparable remote support tool.
+ An understanding of DHCP, DNS, and Active Directory.
+ Strong troubleshooting and working knowledge of consumer networking devices, wireless devices, Windows file and share permissions, and network printing issues.
+ Experience with Google Apps for Education and Business.
+ Continually updating and optimizing support process and documentation.
+ Ability to make quick and clear decisions in accordance with Connections Academy policy.
+ Meet all deadlines while paying attention to details.
+ Organize, prioritize and multi-task while managing users' expectations.
+ Work effectively as a team member, as well as independently.
+ Problem-solving methodology.
_Applications will be accepted through 23rd July 2025. This window may be extended depending on business needs._
1174883
**Job:** Infrastructure and Cloud Operations
**Job Family:** TECHNOLOGY
**Organization:** Virtual Learning
**Schedule:** FULL_TIME
**Workplace Type:** Remote
**Req ID:** 20255
#location
**Location: Remote**
**Company Summary** **:**
At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology-and each other to surpass these boundaries-we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small.
Pearson's Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2017, it will deliver online learning to over 400,000 students in the U.S. and 48 countries. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a "Top Workplace" by the Baltimore Sun for three consecutive years and a "Best Place to Work" by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology and helping students achieve both academic and personal success.
**Department Summary:**
The Customer Support department is part of the Pearson Global Service and Support team and serves as the primary point of contact for Pearson Online & Blended Learning families, and school staff. Through multi-channel support streams, we provide general program information, enrollment support, password reset assistance, and account changes. In addition, we provide escalation assistance, process guidance to tier 1 support agents, workforce management, and quality and training support to Family Support groups.
**Position Summary** **:**
The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a later time between the hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and staff; as they set up and use our technology from initial startup, troubleshooting, and virus/spyware removal to resolution of software, hardware, printer, and network issues.
**Responsibilities** **:**
+ Troubleshoot and resolve software, hardware, printers, and network issues by listening to the user and asking appropriate questions to build a solution.
+ Log all calls using our in-house call tracking system, creating detailed, accurate entries and escalate when necessary.
+ Specify user problems and provide a detailed solution to resolve each issue.
+ Act as liaison for application problems between users and developers.
+ Assist in the collection of data for identifying user requirements that may result in future system development or training.
+ Keep current with the development of our ever-changing applications.
+ Document products, processes or problems in detail and suggest improvements or solutions.
+ Work with manager to investigate and implement ways of deflecting calls and increasing self-service.
+ Work occasional additional hours, 2nd shift, and/or weekends when necessary.
+ Work to perform other duties that may be necessary for the organization, including manual labor. (Staging materials, packing, inventory, delivery).
+ Projects - supports continuous improvement initiatives.
+ Other duties as assigned.
**Requirements** **:**
+ Ability to manage stressful situations in a calm, courteous, and efficient manner.
+ Strong working knowledge of?Windows 10/11 and Office 365.
+ Strong remote troubleshooting and working knowledge of High-Speed connections (DSL/Cable-Modem) and TCP/IP.
+ Working knowledge of Bomgar or comparable remote support tool.
+ An understanding of DHCP, DNS, and Active Directory.
+ Strong troubleshooting and working knowledge of consumer networking devices, wireless devices, Windows file and share permissions, and network printing issues.
+ Experience with Google Apps for Education and Business.
+ Continually updating and optimizing support process and documentation.
+ Ability to make quick and clear decisions in accordance with Connections Academy policy.
+ Meet all deadlines while paying attention to details.
+ Organize, prioritize and multi-task while managing users' expectations.
+ Work effectively as a team member, as well as independently.
+ Problem-solving methodology.
_Applications will be accepted through 23rd July 2025. This window may be extended depending on business needs._
1174883
**Job:** Infrastructure and Cloud Operations
**Job Family:** TECHNOLOGY
**Organization:** Virtual Learning
**Schedule:** FULL_TIME
**Workplace Type:** Remote
**Req ID:** 20255
#location
View Now
3
Customer Service Associate
96706 Ocean Pointe, Hawaii
Walgreens
Posted today
Job Viewed
Job Description
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1642810BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 91-1081 KEAUNUI DR,EWA BEACH,HI,96706
**Full District Office Address:** 91-1081 KEAUNUI DR,EWA BEACH,HI,96706-06351-15146-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15146-EWA BEACH HI
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1642810BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 91-1081 KEAUNUI DR,EWA BEACH,HI,96706
**Full District Office Address:** 91-1081 KEAUNUI DR,EWA BEACH,HI,96706-06351-15146-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15146-EWA BEACH HI
View Now
4
Customer Service Associate
96823 Honolulu, Hawaii
Walgreens
Posted 1 day ago
Job Viewed
Job Description
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1639410BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1520 N SCHOOL ST,HONOLULU,HI,96817
**Full District Office Address:** 1520 N SCHOOL ST,HONOLULU,HI,96817-01831-1118-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 1118-HONOLULU HI
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1639410BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1520 N SCHOOL ST,HONOLULU,HI,96817
**Full District Office Address:** 1520 N SCHOOL ST,HONOLULU,HI,96817-01831-1118-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 1118-HONOLULU HI
View Now
5
Customer Service Associate
96823 Honolulu, Hawaii
Walgreens
Posted 1 day ago
Job Viewed
Job Description
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1630558BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 7192 KALANIANAOLE HWY,STE C119A,HONOLULU,HI,96825
**Full District Office Address:** 7192 KALANIANAOLE HWY,STE C119A,HONOLULU,HI,96825-01851-15079-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15079-HONOLULU HI
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1630558BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 7192 KALANIANAOLE HWY,STE C119A,HONOLULU,HI,96825
**Full District Office Address:** 7192 KALANIANAOLE HWY,STE C119A,HONOLULU,HI,96825-01851-15079-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15079-HONOLULU HI
View Now
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6
Customer Service Representative
96782 Pearl City, Hawaii
Transdev
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Transdev in Pearl City, HI is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.
+ Competitive starting pay of $17.00 - $18.00 per hour
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 7 days
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Administrative / Clerical / Payroll / HR / Accounting
Job Type: Full Time
Req ID: 5029
Pay Group: CDB
Cost Center: 413
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Transdev in Pearl City, HI is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.
+ Competitive starting pay of $17.00 - $18.00 per hour
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 7 days
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Administrative / Clerical / Payroll / HR / Accounting
Job Type: Full Time
Req ID: 5029
Pay Group: CDB
Cost Center: 413
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
View Now
7