232 Front Desk jobs in Pembroke
PT Clerk - Front End - 0014 (Hiring Immediately)
Pembroke, Massachusetts
Stop & Shop
Job Viewed
Job Description
At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day.
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Front Desk/Host
03103 Manchester, New Hampshire
Dave & Buster
Posted today
Job Viewed
Job Description
Job Description:
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Salary Range:
15
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
- Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
- Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
- Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
- Reviews the cleanliness and organization of the Front Desk and Host station.
- Ensures all menus are stocked and properly cleaned and maintained.
- Checks for restocking of necessary supplies.
- Brings all areas up to standard.
- Discusses problem areas with Manager
- Conducts merchandise inventory during and after shift, if applicable.
- Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
- Notifies Manager of any Guest that is perceived to be unhappy.
- Assists other Team Members as needed or as business dictates
- Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
- Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
- Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
- Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
- Delivers silverware as Guests are seated.
- Makes timely and accurate calculations of bill transactions.
- Greets and assists Guests efficiently and with a smile while processing transactions.
- Is responsible for the reconciliation of any monies from their banks.
- Completes "To Go" order transactions for Guests and ensures accuracy.
- Sells merchandise from the Front Desk, if applicable.
- Must be friendly and able to smile frequently.
- Restaurant, retail, or cashier experience preferred, but not required.
- Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
- Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
- Must demonstrate ability to read and communicate in English.
- Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
- Must be skilled at calmly responding to dis-satisfied Guests and calling issues to Manager's attention.
- Must be at least 16 years of age.
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
- Work days, nights, and/or weekends as required.
- Work in noisy, fast paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Reach, bend, and stoop frequently.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
- Compensation is from $7.25 - $13.75 per hour
Salary Range:
15
17
We are an equal opportunity employer and participate in E-Verify in states where required.
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0
Front Desk Agent
03884 Strafford, New Hampshire
Blue Water Hospitality Group, LLC
Posted 1 day ago
Job Viewed
Job Description
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey!
Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to "Dive into Blue Water" and join our growing team!
INTRODUCTION TO ROLE
The Front Desk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
- Benefits eligibility:
- Full-time roles are eligible for Health benefits, 401K, and property discounts
- Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
- Must be enthusiastic, upbeat, and energetic
- Strong attention to detail
- Ability to work a diverse schedule, including weekends, holidays, and evening hours.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Efficiently and professionally operate all front desk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
- Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
- Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
- Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
- Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the Front Desk and dropping cash at the close of shift.
- Ensure the property is clean and orderly and guests are always ready.
- Performs other duties as assigned
- Provides regular and reliable attendance
The Front Desk Agent will report to the Assistant General Manager (AGM) or designee.
WHAT YOU BRING
- High School Diploma or pursuit of a high school diploma, GED Equivalent
- 1-3 years of the front desk, reservations, or customer service-oriented role
- Must work well under pressure and in high-stress situations
- Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
- Excellent communication skills
PHYSICAL REQUIREMENTS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
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1
Front Desk Supervisor/Customer Service - Hilton
Manchester, New Hampshire
Hilton
Posted today
Job Viewed
Job Description
Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What will I be doing? Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
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