What Jobs are available for Hotel Managers in Oklahoma City?
Showing 25 Hotel Managers jobs in Oklahoma City
Remote Guest Services Specialist
73101 Oklahoma City, Oklahoma
$48000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client is actively seeking a dedicated and customer-focused Remote Guest Services Specialist to manage client interactions and ensure exceptional service delivery. This fully remote position is ideal for individuals who thrive in independent work environments and possess outstanding communication and problem-solving skills. You will be the primary point of contact for guests, handling inquiries, resolving issues, and providing information across various communication channels, including phone, email, and chat. Your role will involve managing reservations, addressing feedback, and coordinating with internal teams to ensure seamless guest experiences. We are looking for someone who can maintain a high level of professionalism and empathy in every interaction, contributing to guest satisfaction and loyalty. This role requires a proactive approach to identifying and addressing potential guest concerns before they escalate. You will also be responsible for documenting guest interactions and feedback accurately within our CRM system, providing valuable insights for service improvement. The successful candidate will be comfortable working with digital tools and platforms, demonstrating strong technical aptitude. A passion for the hospitality industry and a commitment to exceeding guest expectations are paramount. This is a fantastic opportunity to contribute to a leading organization in the travel and tourism sector without the need to commute to an office. You will have the autonomy to manage your workflow effectively, making this a truly flexible and rewarding career choice. We believe in empowering our remote team members with the resources and support they need to excel.
Key Responsibilities:
Key Responsibilities:
- Respond promptly and professionally to guest inquiries via phone, email, and chat.
- Manage reservations, bookings, and cancellations with accuracy and efficiency.
- Resolve guest complaints and issues in a timely and satisfactory manner.
- Provide information about services, amenities, and local attractions.
- Document all guest interactions and feedback in the CRM system.
- Collaborate with operational teams to ensure guest satisfaction.
- Identify opportunities to enhance the guest experience and provide feedback to management.
- Maintain a comprehensive knowledge of company policies and service offerings.
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0
Hotel Operations Manager
73101 Oklahoma City, Oklahoma
$65000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client is a premier hospitality group renowned for its exceptional guest experiences and vibrant properties. We are seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of one of our flagship establishments in **Oklahoma City, Oklahoma**. This role is central to ensuring smooth and efficient hotel management, contributing to guest satisfaction and profitability.
Responsibilities:
Responsibilities:
- Oversee daily operations across all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and profitability.
- Manage departmental budgets, controlling costs and identifying opportunities for revenue enhancement.
- Ensure compliance with all hotel policies, procedures, and brand standards.
- Recruit, train, motivate, and manage a high-performing team of department heads and staff.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Address and resolve guest complaints and service issues promptly and effectively.
- Maintain high standards of cleanliness, safety, and security throughout the hotel.
- Collaborate with the General Manager and other senior leaders on strategic planning and business development.
- Monitor industry trends and competitor activities to identify areas for improvement and innovation.
- Ensure efficient scheduling of staff to meet operational needs while controlling labor costs.
- Manage relationships with key vendors and suppliers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, with at least 2 years in a departmental leadership role.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of hotel operations, including Front Office, Housekeeping, F&B, and Sales.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets, control costs, and drive revenue growth.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Strong problem-solving and decision-making abilities.
- Ability to work under pressure and handle demanding situations with professionalism.
- Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.
- Passion for delivering exceptional guest service and creating memorable experiences.
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1
Hotel Operations Manager
73102 Oklahoma City, Oklahoma
$70000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client, a highly-rated boutique hotel in Oklahoma City, Oklahoma, US , is looking for an experienced and dynamic Hotel Operations Manager to oversee the daily operations of the establishment. This role is critical in ensuring exceptional guest experiences, maximizing profitability, and maintaining the highest standards of service excellence. You will manage and coordinate the activities of various departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate possesses strong leadership skills, a comprehensive understanding of hotel operations, and a passion for hospitality. This is an on-site position, requiring your presence at the hotel to effectively manage operations and staff. Key Responsibilities:
- Oversee and manage daily hotel operations, ensuring smooth and efficient service delivery across all departments.
- Lead, motivate, and manage a team of department heads and staff, fostering a positive and guest-centric work culture.
- Develop and implement operational policies and procedures to enhance service quality and guest satisfaction.
- Monitor departmental performance, set goals, and implement strategies for improvement.
- Manage budgets, control costs, and optimize revenue generation for all operational areas.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues promptly and professionally to ensure guest satisfaction.
- Collaborate with the General Manager and other stakeholders on strategic planning and initiatives.
- Conduct regular staff training and development programs to enhance service skills and operational knowledge.
- Maintain inventory levels and oversee procurement processes for operational supplies.
- Inspect guest rooms and public areas to ensure they meet the highest standards of cleanliness and presentation.
- Prepare operational reports and analyze performance metrics.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in an Operations Manager or Assistant General Manager role.
- Proven track record of successfully managing multiple hotel departments.
- Strong leadership, team-building, and problem-solving skills.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in hotel management software and systems (e.g., PMS, POS).
- Sound financial acumen and experience with budgeting and cost control.
- Knowledge of relevant health, safety, and licensing regulations.
- Ability to work flexible hours, including nights, weekends, and holidays as required.
- A passion for providing exceptional guest experiences and a commitment to service excellence.
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2
Hotel Operations Manager
73102 Oklahoma City, Oklahoma
$90000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client, a leading hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to lead their team. This is a fully remote position, allowing you to manage operations and contribute to strategic planning from anywhere in the US. The ideal candidate will have a comprehensive understanding of hotel management, including front office operations, food and beverage, housekeeping, and guest services. You will be responsible for developing and implementing operational strategies to enhance guest satisfaction, drive revenue, and optimize efficiency. Your duties will include managing departmental budgets, overseeing staff training and development, and ensuring compliance with all industry standards and regulations. Strong leadership, problem-solving, and decision-making skills are essential. Experience with hotel management software (PMS) and a proven ability to analyze performance metrics are required. We are looking for a highly motivated and results-oriented individual who can effectively lead and inspire a remote team. The ability to maintain high standards of service and operational excellence in a virtual environment is crucial. This is an exciting opportunity to shape the guest experience and contribute to the success of a growing hospitality brand. You will have the chance to implement innovative solutions and drive continuous improvement across all operational areas. We are committed to fostering a culture of exceptional service and operational innovation, and this role is key to achieving those goals. If you are a seasoned hospitality professional passionate about delivering outstanding guest experiences and thrive in a remote work setting, we encourage you to apply. Your leadership will be instrumental in guiding our operational initiatives. This role supports properties in the Oklahoma City, Oklahoma, US region, with all responsibilities managed remotely.
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3
Hotel Operations Manager
73102 Oklahoma City, Oklahoma
$80000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a seasoned and dynamic Hotel Operations Manager to oversee daily operations in Oklahoma City, Oklahoma, US . This pivotal role demands a leader with a comprehensive understanding of the hospitality industry, exceptional guest service skills, and a proven ability to manage diverse teams and optimize operational efficiency. You will be responsible for ensuring the highest standards of service across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties involve developing and implementing operational policies, managing budgets, controlling costs, and driving revenue growth. The ideal candidate will have strong leadership, communication, and problem-solving skills, with a talent for motivating staff and fostering a positive work environment. This position involves a hybrid work schedule, balancing essential on-site management with opportunities for remote strategic planning and administrative tasks. You will play a crucial role in enhancing the guest experience, ensuring operational excellence, and contributing to the overall success of the hotel.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee and coordinate daily operations of all hotel departments.
- Ensure exceptional guest service standards are met and exceeded.
- Manage departmental budgets, control expenses, and optimize profitability.
- Develop and implement operational policies and procedures.
- Lead, train, and motivate hotel staff to achieve performance goals.
- Monitor inventory, manage vendor relationships, and ensure efficient supply chain.
- Address and resolve guest complaints and operational issues promptly.
- Collaborate with the sales and marketing teams to drive business and occupancy rates.
- Ensure compliance with health, safety, and sanitation regulations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record in improving guest satisfaction and operational efficiency.
- Strong understanding of hotel financial statements and budgeting.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively under pressure and in a fast-paced environment.
- Proficiency in hotel management software (PMS).
- Flexibility to work various shifts, including weekends and holidays, as needed.
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4
Senior Hotel Operations Manager
73101 Oklahoma City, Oklahoma
$85000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier hospitality group, is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee the day-to-day management of a flagship property in **Oklahoma City, Oklahoma, US**. This pivotal role involves leading and motivating a diverse team of hospitality professionals, ensuring exceptional guest experiences, and driving operational efficiency and profitability. The ideal candidate will possess a deep understanding of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. Responsibilities will include developing and implementing strategic operational plans, managing budgets, optimizing resource allocation, and ensuring compliance with all health, safety, and brand standards. You will be instrumental in maintaining the high standards of service our client is known for, fostering a positive work environment, and identifying opportunities for service improvement and revenue generation. This is a fantastic opportunity to make a significant impact in a fast-paced and rewarding industry. The successful applicant will have a proven track record in hotel management, strong leadership capabilities, and excellent problem-solving skills. A passion for guest satisfaction and a commitment to excellence are paramount. You will also be responsible for staff training and development, performance reviews, and ensuring seamless interdepartmental communication. The role requires a hands-on approach, with the ability to step in and support various departments as needed. We are looking for someone who can uphold the integrity of our brand while adapting to evolving market demands. A degree in Hospitality Management or a related field is preferred, coupled with at least 5-7 years of progressive experience in hotel operations. Familiarity with property management systems (PMS) and hotel management software is essential. The ability to analyze financial reports and implement cost-control measures effectively will be a key performance indicator. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a respected organization. If you are a strategic thinker with a commitment to delivering outstanding service, we encourage you to apply.
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5
Remote Hotel Operations Manager
73101 Oklahoma City, Oklahoma
$65000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a forward-thinking hospitality group, is seeking a dedicated and experienced Remote Hotel Operations Manager to oversee their virtual operations and guest experience initiatives. This fully remote position is an exciting opportunity to leverage your expertise in hospitality management from the comfort of your own home. You will be responsible for ensuring seamless guest services, managing online reputation, and implementing operational efficiencies across various properties, all while working remotely from anywhere in the US.
Responsibilities:
Responsibilities:
- Manage and optimize online booking platforms and reservation systems.
- Oversee digital guest communication channels, including email, chat, and social media.
- Develop and implement strategies to enhance online guest reviews and ratings.
- Coordinate with on-site staff (remotely) to ensure smooth operations and guest satisfaction.
- Monitor operational performance metrics and identify areas for improvement.
- Develop and refine standard operating procedures for remote service delivery.
- Manage online reputation and respond to guest feedback and inquiries promptly.
- Train and support remote and on-site teams on operational best practices.
- Identify and implement innovative technology solutions to improve guest experience.
- Analyze booking trends and revenue management opportunities.
- Ensure compliance with all relevant hospitality regulations and company policies.
- Collaborate with marketing and sales teams to drive bookings and enhance brand presence.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hotel management or operations, with a proven understanding of guest services and online reputation management.
- Demonstrated ability to manage operations effectively in a remote or distributed team environment.
- Proficiency with property management systems (PMS), booking engines, and customer relationship management (CRM) software.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Self-motivated, organized, and able to manage time effectively in a remote setting.
- Familiarity with digital marketing and social media management in the hospitality context.
- Ability to work independently and collaborate effectively with virtual teams.
- A passion for delivering exceptional guest experiences.
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6
Senior Hotel Operations Manager
73107 Oklahoma City, Oklahoma
$90000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a renowned luxury hotel group, is seeking an accomplished Senior Hotel Operations Manager for their flagship property in **Oklahoma City, Oklahoma, US**. This leadership position is critical to ensuring the seamless day-to-day operations of the hotel, upholding the highest standards of guest service, and driving revenue growth. The ideal candidate will possess extensive experience in hotel management, a passion for hospitality, and a proven ability to lead and motivate a diverse team.
Key responsibilities include:
The successful candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 8 years of progressive experience in hotel operations, with at least 3 years in a senior management role. A strong understanding of hotel financial management, P&L responsibility, and yield management is essential. Exceptional leadership, communication, problem-solving, and interpersonal skills are required. This role is based at our **Oklahoma City, Oklahoma, US** property and requires significant on-site presence.
Key responsibilities include:
- Overseeing all hotel operations, including front desk, housekeeping, food and beverage, and banquets, ensuring exceptional guest experiences.
- Developing and implementing operational strategies to maximize profitability and guest satisfaction.
- Managing departmental budgets, controlling costs, and identifying opportunities for revenue enhancement.
- Recruiting, training, and developing a high-performing team of hospitality professionals.
- Ensuring compliance with all health, safety, and sanitation regulations and company policies.
- Monitoring guest feedback and implementing service recovery protocols to address any issues promptly.
- Collaborating with the sales and marketing teams to develop and execute strategies that attract and retain guests.
- Maintaining strong relationships with vendors and suppliers to ensure quality and cost-effectiveness.
- Implementing and managing new technology and systems to improve operational efficiency.
- Serving as a brand ambassador for the hotel, embodying its values and commitment to excellence.
The successful candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 8 years of progressive experience in hotel operations, with at least 3 years in a senior management role. A strong understanding of hotel financial management, P&L responsibility, and yield management is essential. Exceptional leadership, communication, problem-solving, and interpersonal skills are required. This role is based at our **Oklahoma City, Oklahoma, US** property and requires significant on-site presence.
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7
Senior Hotel Operations Manager
73102 Oklahoma City, Oklahoma
$70000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Senior Hotel Operations Manager to oversee the day-to-day operations of a premier hospitality establishment in **Oklahoma City, Oklahoma, US**. This crucial role ensures exceptional guest experiences, efficient staff management, and optimal financial performance. The Senior Hotel Operations Manager will be responsible for directing and coordinating all hotel departments, including front office, housekeeping, food and beverage, and maintenance, to ensure seamless service delivery. Key responsibilities include developing and implementing operational strategies, managing departmental budgets, controlling costs, and maximizing revenue. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a culture of service excellence and teamwork. Guest satisfaction is paramount, so you will be involved in resolving guest issues promptly and effectively, and implementing measures to enhance guest loyalty. This position requires a deep understanding of hospitality industry trends, operational best practices, and regulatory compliance. You will also oversee inventory management, vendor relations, and the implementation of quality assurance programs. The successful candidate must possess strong leadership, communication, and problem-solving skills, with the ability to thrive in a fast-paced, high-pressure environment. A keen eye for detail and a commitment to maintaining the highest standards of cleanliness, safety, and service are essential. This role demands a proactive approach to anticipating guest needs and operational challenges. You will work closely with senior management to drive the hotel's overall success and reputation. The ideal candidate is passionate about hospitality and dedicated to creating memorable experiences for every guest.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; advanced degree or certifications are a plus.
- 5+ years of progressive experience in hotel management, with at least 2 years in a senior operations role.
- Proven track record of successfully managing hotel operations and driving profitability.
- Strong leadership, team-building, and motivational skills.
- Excellent understanding of hotel operations, including front office, housekeeping, F&B, and event management.
- Proficiency in property management systems (PMS) and hotel operational software.
- Strong financial acumen, including budgeting, forecasting, and cost control.
- Exceptional customer service and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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8
Senior Hotel Operations Manager
73101 Oklahoma City, Oklahoma
$75000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client is seeking a highly experienced and dynamic Senior Hotel Operations Manager to oversee the daily operations of a prestigious hospitality establishment in Oklahoma City, Oklahoma, US . This critical role requires a strategic leader with a proven track record in managing diverse departments, including front desk, housekeeping, food and beverage, and event services. The ideal candidate will be responsible for ensuring exceptional guest experiences, optimizing operational efficiency, and driving revenue growth.
Key responsibilities include developing and implementing operational strategies aligned with company objectives, managing budgets and controlling costs effectively, and maintaining the highest standards of service quality and cleanliness. You will lead and motivate a team of department heads and staff, fostering a positive and productive work environment. Performance monitoring and reporting on key operational metrics will be a crucial aspect of this role.
Furthermore, you will be instrumental in developing and executing sales and marketing initiatives to attract new clientele and retain existing guests. This includes building strong relationships with local businesses and community stakeholders. Compliance with all relevant health, safety, and licensing regulations is paramount. Problem-solving and swift resolution of guest complaints will be expected. The successful candidate must possess excellent communication and interpersonal skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with at least five years of progressive management experience in the hotel industry.
If you are a results-oriented leader passionate about delivering unparalleled guest satisfaction and driving operational excellence, we encourage you to apply. Join our client's team and contribute to their continued success in the vibrant hospitality sector of Oklahoma City, Oklahoma, US . This is an exceptional opportunity to make a significant impact.
Key responsibilities include developing and implementing operational strategies aligned with company objectives, managing budgets and controlling costs effectively, and maintaining the highest standards of service quality and cleanliness. You will lead and motivate a team of department heads and staff, fostering a positive and productive work environment. Performance monitoring and reporting on key operational metrics will be a crucial aspect of this role.
Furthermore, you will be instrumental in developing and executing sales and marketing initiatives to attract new clientele and retain existing guests. This includes building strong relationships with local businesses and community stakeholders. Compliance with all relevant health, safety, and licensing regulations is paramount. Problem-solving and swift resolution of guest complaints will be expected. The successful candidate must possess excellent communication and interpersonal skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with at least five years of progressive management experience in the hotel industry.
If you are a results-oriented leader passionate about delivering unparalleled guest satisfaction and driving operational excellence, we encourage you to apply. Join our client's team and contribute to their continued success in the vibrant hospitality sector of Oklahoma City, Oklahoma, US . This is an exceptional opportunity to make a significant impact.
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