Showing 19 Hotels jobs in Orlando
Hotel Operations Manager
32801 Orlando, Florida
$80000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations at their flagship property in Orlando, Florida, US . This leadership role requires a passionate individual dedicated to delivering exceptional guest experiences and driving operational excellence across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The successful candidate will be responsible for managing staff, optimizing service standards, controlling costs, and ensuring the smooth and efficient running of the hotel.
Primary Responsibilities:
Qualifications:
Primary Responsibilities:
- Direct and manage all hotel operational departments to ensure efficient and high-quality service delivery.
- Develop and implement operational policies and procedures to enhance guest satisfaction and streamline workflows.
- Oversee staff recruitment, training, scheduling, and performance management to foster a motivated and productive team.
- Monitor departmental budgets, control expenses, and identify cost-saving opportunities without compromising service quality.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest complaints and issues with professionalism and efficiency, resolving them to ensure guest satisfaction.
- Collaborate with the Sales and Marketing teams to drive occupancy and revenue.
- Maintain positive relationships with suppliers and vendors.
- Conduct regular inspections of the property to ensure high standards of cleanliness and maintenance.
- Analyze operational data and financial reports to identify areas for improvement and implement corrective actions.
- Foster a culture of continuous improvement and exceptional service throughout the hotel.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 5-7 years of progressive experience in hotel operations management.
- Proven leadership and staff management skills.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and revenue management.
- Strong understanding of financial statements and budget management.
- Excellent problem-solving, decision-making, and communication skills.
- Proficiency in property management systems (PMS) and other relevant hotel software.
- Ability to work flexible hours, including weekends and holidays.
- A passion for delivering outstanding customer service.
- Experience in a luxury or high-volume hotel environment is a significant advantage.
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0
Hotel Operations Manager
32801 Orlando, Florida
$70000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking a dynamic Hotel Operations Manager to lead their flagship property in **Orlando, Florida, US**. This role is central to ensuring the highest standards of guest satisfaction, operational efficiency, and profitability.
The Hotel Operations Manager will oversee the day-to-day operations of various hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Responsibilities include managing departmental budgets, controlling costs, and maximizing revenue opportunities. You will be responsible for recruiting, training, and supervising hotel staff, fostering a positive and productive work environment, and ensuring adherence to all company policies and procedures. Guest service excellence is paramount; the Operations Manager will handle guest inquiries, complaints, and special requests, striving to resolve issues promptly and effectively. Performance monitoring, reporting on key operational metrics, and implementing service improvements are also key duties.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hotel management, with at least 2 years in a senior operational role, is required. Proven experience in managing multiple departments within a hotel is essential. Strong knowledge of hotel operations, industry best practices, and relevant software systems (PMS, POS) is critical. Exceptional leadership, problem-solving, and customer service skills are necessary. The ability to work flexible hours, including nights, weekends, and holidays, is mandatory. A passion for hospitality and a commitment to delivering outstanding guest experiences are key attributes.Location: Orlando, Florida, US
The Hotel Operations Manager will oversee the day-to-day operations of various hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Responsibilities include managing departmental budgets, controlling costs, and maximizing revenue opportunities. You will be responsible for recruiting, training, and supervising hotel staff, fostering a positive and productive work environment, and ensuring adherence to all company policies and procedures. Guest service excellence is paramount; the Operations Manager will handle guest inquiries, complaints, and special requests, striving to resolve issues promptly and effectively. Performance monitoring, reporting on key operational metrics, and implementing service improvements are also key duties.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hotel management, with at least 2 years in a senior operational role, is required. Proven experience in managing multiple departments within a hotel is essential. Strong knowledge of hotel operations, industry best practices, and relevant software systems (PMS, POS) is critical. Exceptional leadership, problem-solving, and customer service skills are necessary. The ability to work flexible hours, including nights, weekends, and holidays, is mandatory. A passion for hospitality and a commitment to delivering outstanding guest experiences are key attributes.Location: Orlando, Florida, US
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1
Hotel Operations Manager
32801 Orlando, Florida
$75000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
A premier luxury resort in the heart of Orlando is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day functions of various departments. This role is critical to ensuring the highest standards of guest satisfaction, operational efficiency, and staff performance. You will work closely with department heads, drive service excellence, and manage resources effectively to maintain the resort's reputation for unparalleled hospitality. This is an on-site position requiring your full dedication to the **Orlando, Florida, US** location.
Responsibilities:
Responsibilities:
- Direct and oversee the operations of key hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge.
- Ensure all guest services and operations are performed to the highest standards of quality and professionalism.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, controlling costs and optimizing revenue generation.
- Recruit, train, motivate, and supervise hotel staff, fostering a positive and productive work environment.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Ensure compliance with all health, safety, and sanitation regulations.
- Address and resolve guest complaints and operational issues promptly and effectively.
- Collaborate with the Sales and Marketing teams to support promotional activities and achieve revenue targets.
- Maintain strong relationships with vendors and suppliers, negotiating favorable terms.
- Monitor industry trends and best practices to recommend improvements in hotel operations.
- Conduct daily operational briefings and weekly management meetings.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in a resort or luxury environment.
- Proven track record of success in managing multiple hotel departments.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, P&L statements, budgeting, and forecasting.
- Proficiency in hotel management software (PMS systems) and Microsoft Office Suite.
- Exceptional problem-solving abilities and decision-making skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for providing outstanding guest experiences and leading high-performing teams.
- Strong understanding of service standards and operational excellence.
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2
Hotel Operations Director
32801 Orlando, Florida
$90000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client is recruiting a highly experienced and results-driven Hotel Operations Director to oversee the comprehensive operations of their premier property in Orlando, Florida, US . This senior leadership position is responsible for ensuring exceptional guest experiences, operational efficiency, and profitability across all hotel departments, including front office, housekeeping, food and beverage, and maintenance. You will develop and implement strategic initiatives to drive revenue, control costs, and maintain the highest standards of service excellence and brand integrity. The ideal candidate will possess a strong background in hospitality management, with at least 7-10 years of progressive experience in hotel operations, including significant leadership roles. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required; a Master's degree is a plus. You must have a proven ability to lead, motivate, and develop diverse teams, fostering a culture of collaboration and guest-centricity. Excellent financial acumen, including budgeting, forecasting, and P&L management, is essential. This role requires a deep understanding of hotel operations, industry trends, and best practices. Strong interpersonal, communication, and problem-solving skills are critical for success in this dynamic environment. You will work closely with department managers to ensure seamless operations and exceptional guest satisfaction. If you are a passionate hospitality leader with a commitment to excellence and a strategic vision for operational success, we invite you to apply for this impactful role.
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3
Director of Hotel Operations
32801 Orlando, Florida
$100000 Annually
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Posted today
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Job Description
Our client is seeking an accomplished Director of Hotel Operations to lead their esteemed property in Orlando, Florida, US . This executive role is responsible for overseeing all daily hotel operations, ensuring exceptional guest experiences, and driving profitability. You will manage various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and high service standards. The ideal candidate will have extensive experience in hotel management, with a strong understanding of operational efficiencies, revenue management, and staff development. Responsibilities include developing and implementing operational strategies, managing budgets, monitoring financial performance, and ensuring compliance with all brand standards and local regulations. You will be instrumental in fostering a positive work environment, motivating and training staff, and implementing continuous improvement initiatives to enhance guest satisfaction and operational excellence. Strong leadership, communication, and problem-solving skills are essential. A passion for the hospitality industry and a commitment to delivering outstanding service are paramount. This is a key leadership position that offers the opportunity to significantly impact the success of a renowned hotel in the vibrant Orlando, Florida, US area. If you are a visionary leader dedicated to achieving operational excellence in the hospitality sector, we invite you to apply.
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4
Luxury Hotel Operations Manager
32801 Orlando, Florida
$85000 annum + ben
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a renowned five-star hotel, is seeking an experienced and sophisticated Operations Manager to oversee and optimize the daily operations of their prestigious establishment. This role demands exceptional leadership skills, a meticulous attention to detail, and a passion for delivering unparalleled guest experiences. You will be responsible for managing various departments, ensuring seamless service delivery, and upholding the highest standards of quality and efficiency.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge.
- Develop and implement operational policies and procedures to enhance guest satisfaction and operational efficiency.
- Manage departmental budgets, control costs, and maximize revenue opportunities.
- Lead, train, and motivate a diverse team of hospitality professionals to achieve excellence.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor guest feedback and implement service recovery strategies to address any concerns promptly.
- Collaborate with department heads to forecast staffing needs and manage labor costs effectively.
- Conduct regular inspections of hotel facilities to ensure they are maintained to the highest standards.
- Develop and maintain strong relationships with vendors and suppliers.
- Implement and oversee preventative maintenance programs.
- Stay current with industry best practices and emerging trends in luxury hospitality.
- Prepare operational reports for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, preferably in a luxury or high-end environment.
- Proven ability to lead and inspire large teams in a demanding, fast-paced setting.
- Strong financial acumen and experience with P&L management.
- Excellent understanding of hotel operations systems and technology.
- Exceptional problem-solving skills and the ability to make sound decisions under pressure.
- Outstanding communication, interpersonal, and customer service skills.
- A passion for delivering exceptional guest service and creating memorable experiences.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
- This position requires physical presence at the Orlando, Florida, US location.
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5
Executive Hotel Operations Manager
32830 Orlando, Florida
$85000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client is seeking a highly motivated and experienced Executive Hotel Operations Manager to oversee all aspects of hotel operations in Orlando, Florida, US . This pivotal role involves ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. The successful candidate will lead and mentor a diverse team, fostering a positive and productive work environment. Key responsibilities include managing departmental budgets, developing and implementing strategic initiatives to drive revenue growth, and maintaining compliance with all health, safety, and regulatory standards. You will be instrumental in shaping the guest experience, from check-in to check-out, and will work closely with various stakeholders to achieve business objectives.
Responsibilities will encompass:
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 5-7 years of progressive experience in hotel management, with at least 2 years in a senior leadership role. Proven success in driving profitability and guest satisfaction is essential. Excellent leadership, communication, and problem-solving skills are required. A deep understanding of hotel operations, P&L management, and relevant software systems is also necessary. This is an on-site position, requiring a strong presence and commitment to the Orlando, Florida, US location.
Responsibilities will encompass:
- Directing and coordinating the daily operations of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
- Developing and implementing service standards and operational policies to enhance guest satisfaction and loyalty.
- Managing departmental budgets, controlling expenses, and identifying opportunities for cost savings and revenue maximization.
- Recruiting, training, and developing a high-performing team of hotel staff.
- Ensuring the property is maintained to the highest standards of cleanliness, safety, and appearance.
- Monitoring industry trends and competitor activities to identify new business opportunities.
- Handling guest complaints and resolving issues promptly and professionally.
- Collaborating with the sales and marketing teams to develop and execute promotional strategies.
- Preparing regular performance reports for senior management.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 5-7 years of progressive experience in hotel management, with at least 2 years in a senior leadership role. Proven success in driving profitability and guest satisfaction is essential. Excellent leadership, communication, and problem-solving skills are required. A deep understanding of hotel operations, P&L management, and relevant software systems is also necessary. This is an on-site position, requiring a strong presence and commitment to the Orlando, Florida, US location.
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6
Director of Hotel Operations
32801 Orlando, Florida
$100000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier luxury resort in the heart of Orlando, Florida, US , is seeking an accomplished and visionary Director of Hotel Operations to lead their guest services and operational departments. This executive-level position requires a leader with a proven track record in delivering exceptional hospitality experiences and managing complex hotel operations. The Director of Hotel Operations will be responsible for overseeing the day-to-day functions of various departments, including Front Office, Housekeeping, Food & Beverage, and Security, ensuring seamless guest service delivery and operational efficiency. Key duties include developing and implementing strategic operational plans, managing departmental budgets and controlling costs, recruiting, training, and motivating a high-performing team, ensuring adherence to brand standards and service quality, resolving guest concerns and implementing service recovery initiatives, overseeing inventory management and procurement, and collaborating with other department heads to achieve overall hotel objectives. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with extensive experience in senior hotel management roles. A minimum of 10 years of progressive experience in the hospitality industry, with a significant focus on operations management, is required. Proven ability to lead and inspire large teams, exceptional customer service skills, strong financial acumen, and a deep understanding of hotel operations software and systems are essential. Experience in a large resort or luxury property setting is highly preferred. We are seeking an energetic and dedicated leader committed to maintaining the highest standards of service and operational excellence.
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7
Director of Hotel Operations
32801 Orlando, Florida
$120000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client is seeking an accomplished and dynamic Director of Hotel Operations to lead our premier hospitality establishment, operating in a fully remote capacity. This strategic role is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, operational efficiency, and profitability. You will manage and mentor department heads across Front Office, Housekeeping, Food & Beverage, and Maintenance, fostering a culture of service excellence and continuous improvement. The ideal candidate will possess a deep understanding of hospitality management, financial acumen, and a proven ability to drive revenue growth and cost control. Responsibilities include developing and implementing strategic operational plans, ensuring compliance with brand standards and regulatory requirements, and managing the overall guest satisfaction strategy. As a remote director, you will leverage technology and strong communication skills to effectively guide and support the on-site teams. You will analyze operational data, identify areas for improvement, and implement best practices to enhance guest loyalty and operational performance. This position requires strong leadership, decision-making, and problem-solving skills. You will also play a key role in budgeting, forecasting, and capital expenditure planning. This is a unique opportunity for a seasoned hospitality leader to shape the success of a leading hotel property while enjoying the flexibility of a remote work arrangement.
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8
Luxury Hotel Operations Manager
32819 Orlando, Florida
$80000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an exceptional and experienced Luxury Hotel Operations Manager to lead and optimize the daily operations of their prestigious properties, all managed remotely. This role demands a visionary leader with a deep understanding of the hospitality industry, a passion for delivering unparalleled guest experiences, and the ability to drive operational excellence from a distance. You will be responsible for overseeing various departments, including front office, housekeeping, food and beverage, and guest services, ensuring seamless coordination and adherence to the highest standards of quality and service. This is a fully remote position, requiring outstanding remote management skills, strategic thinking, and a proactive approach to problem-solving and team leadership.
Responsibilities include:
Qualifications:
Responsibilities include:
- Developing and implementing strategic operational plans to enhance guest satisfaction and profitability.
- Overseeing the daily operations of multiple hotel departments, ensuring efficiency and adherence to brand standards.
- Managing departmental budgets, controlling costs, and identifying revenue-generating opportunities.
- Recruiting, training, and motivating a high-performing team of hospitality professionals.
- Ensuring compliance with all health, safety, and sanitation regulations.
- Implementing and monitoring quality assurance programs to maintain exceptional service levels.
- Resolving complex guest issues and service recovery situations effectively.
- Collaborating with marketing and sales teams to develop and execute promotional strategies.
- Analyzing operational data and performance metrics to identify areas for improvement.
- Fostering a positive and collaborative work environment for the remote team.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior operations role within the luxury segment.
- Proven experience in managing diverse hotel departments and cross-functional teams.
- In-depth knowledge of hotel operations, including front desk, F&B, housekeeping, and revenue management.
- Strong financial acumen with experience in budgeting, P&L management, and cost control.
- Exceptional leadership, communication, and interpersonal skills, adapted for remote team management.
- Demonstrated ability to drive guest satisfaction and loyalty.
- Proficiency in property management systems (PMS) and other hotel operational software.
- Ability to work independently and make strategic decisions in a remote setting.
- Passion for the hospitality industry and a commitment to excellence.
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