1 IT Professionals jobs in Bend

PURPOSE OF POSITION : Under the general supervision of the City Manager, or designee, the Information Technology (IT) Director is responsible for strategic direction of the City of Redmond's use of technology, development of the IT Department's annual budget, capacity planning, forecasting, and oversight of IT Department operations. This position will work with multiple departments and/or program areas and exercise an executive level of independence combined with professional judgment. Employees at this level are expected to perform recurring or new work with frequent variation that is of a high level of complexity. This position will serve on the City’s executive leadership team and is required to enter into an employment agreement with the City. This description covers the most significant essential and auxiliary duties performed but does not include other occasional work which may be similar, related to, or logical assignment to the position. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ESSENTIAL JOB FUNCTIONS : Strategic Planning and Leadership Provide strategic vision to plan adoption of new technology and foster innovation at the City of Redmond. Maintain a 5-year forecast for IT infrastructure, anticipating future needs and trends in technology. Create and maintain strategic partnerships with City departments, community partners, vendors, and other municipalities. Identify technology solutions and deliver professional, courteous, and timely customer service. Collaborate with City leadership and City Council to meet designated goals, utilizing IT Department solutions and resources to meet those goals. Collaborate with City leadership and regional services to foster effective emergency operation plans. Oversees comprehensive information-security and related risk-management strategies, activities, operations, and practices. Represents the IT Department in meetings, committees, and conferences, and participates in professional groups, committees and task teams as assigned or as otherwise necessary. Serves as a member of the City’s Leadership Team. Budget and Resource Management Create the IT Department's annual budget and provide oversight of expenditures. Maintain long-term financial forecast to plan departmental expenditures. Create metrics and utilize data to plan IT Department staffing structure and staffing capacity needs. Generate and maintain required IT policies and various insurance requirements. IT Operation Support Use a security-minded approach to adoption of technology solutions and services into the City's computing environment. Develop life cycle management strategies to maximize the service life of existing investments, improve system reliability, and to proactively plan future expenditures. Provide governance to technology platforms and oversight of regulatory and cybersecurity requirements. Provide strategic oversight to the City's IT equipment, platforms, tools, and solutions and their renewals, upgrades, migrations, and integrations. Work in a team-oriented environment and act as back-up in absence of other IT team members. Project Management Lead technology initiatives and implement innovative IT systems and strategies. Provide project scoping, delegation, and oversight of project execution. Procure hardware, software, and services in accordance with Oregon State procurement guidelines and City policies. Operates a motor vehicle regularly to attend meetings, trainings, inspections, and other situations when necessary. Team Management and Development Manage designated IT staff, which includes participating in interviewing, scheduling, training, prioritizing and delegating work, and evaluating performance. Provide process improvement strategies to optimize departmental operational efficiencies and interdepartmental consistency. Provide professional development guidance to IT Department staff. Generate and utilize metrics to support capacity planning efforts and healthy staffing structure. Maintain accuracy and clarity of job descriptions for the IT Department in collaboration with Human Resources. Actively contributes to our innovative team-focused approach to problem solving. Performs related work as required. JOB QUALIFICATION REQUIREMENTS: Mandatory Requirements: Bachelor’s Degree from an accredited four-year college or university in Information Technology, Computer Science, or a related field, and a minimum of eight (8) years of experience in information technology or related industry experience. At least four (4) of those years must have been spent in senior IT management within a state or local government organization, or any satisfactory equivalent combination of education, training, and experience relevant to the position. Level 4 CJIS certification, required within first sixty (60) days of employment. Necessary Knowledge, Skills, & Abilities: The IT Director must stay abreast of evolving technology, cybersecurity, and regulatory compliance requirements. The IT Director represents the City of Redmond in the local government IT community where they will network and collaborate with peer organizations. Strong listening, communication, and customer service skills. In-depth knowledge of network administration, data center operations, cybersecurity best practices, business processes analysis, and best practices and principles of applied information technology. Knowledge of the laws and regulations governing information services technology; practices and principles of public/business administration and decision-making related to information services. Knowledge of the municipal organizational structure and operations, and the ability to effectively implement departmental and enterprise-wide technology solutions. Thorough experience in the application of the principles and practices of municipal government budget preparation and administration. Skills in use of project management practices and principles. Thorough experience in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Experience managing the enforcement of regulatory compliance (i.e.: CJIS, PCI, HIPAA, GDPR, etc.). Experience managing and enforcement of cybersecurity framework standards (i.e.: NIST, ISO, SOC2, NERC-CIP, etc.). Working knowledge of government specific systems (SCADA, ArcGIS, SQL-based Utility Billing, AMR, etc.). Experience with government procurement. Working knowledge of Microsoft 365 tenant administration, with significant proficiency in Excel. Ability to identify technical limitations, operational inefficiencies, and resource inefficiencies and solve through standardization, process improvement, and workflow creation. Ability to troubleshoot, organize, and simplify complex technical problems in order to effectively scope and delegate projects and tasks. Special Requirements/Licenses: The position requires employees to operate a motor vehicle in the course of their position. Possession of, or must obtain within thirty (30) days from date of hire, a valid Oregon driver’s license. Must have a safe driving record. Desirable Requirements: For desirable requirements to be considered, one must have met the mandatory requirements noted above: Possession of A+, ITF+, M365 Fundamentals, Microsoft role-based, or similar certification. Possession of Security+, GIAC Security Essentials, CISM, CISSP, or similar certification. Possession of PMP, CAPM, CSM, CPMP, or similar project management certification. Experience in a state/local government setting; knowledge of state and federal laws governing public information and privacy. Working history of web content accessibility oversight, such as WCAG 2. Experience with complex audio and video communications systems. Demonstratable experience with data center re-locations, large IT environment re-locations, and new construction projects. Demonstratable experience with successful navigation of rapid departmental growth. Demonstratable experience with multi-agency, regional, or large-scale emergency preparedness efforts. Demonstratable experience with multi-agency, regional, or large-scale collaboration projects. IT experience in the law enforcement or emergency service industry. SUPERVISION RECEIVED: Work is performed under the general supervision of the City Manager, or designee, who holds the employee accountable for achieving department goals and objectives. SUPERVISORY RESPONSIBILITIES: This position is a direct supervisory position and is expected to have general and specialized supervisory skills, including the ability to manage employees performing varied and disparate functions, evaluate and coach performance, supervise multiple employees, and to delegate and manage the work of subordinate staff. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee works in an office environment; the employee rarely works in outside weather conditions. The noise level in the work environment is usually quiet. This description covers the most significant essential and auxiliary duties performed but does not include other occasional work which may be similar, related to, or logical assignment to the position. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. #J-18808-Ljbffr