505 IT Support Staff jobs in Balch Springs

Job Overview:
We are looking for a Service Technician to join our team and support our growing line of electric golf carts and UTVs. This role involves hands-on diagnostic and repair work, as well as providing technical support to our dealer network and customers. Ideal candidates are mechanically inclined, tech-savvy, and enjoy solving problems in a dynamic, team-oriented environment.

About Kandi America:
Kandi America is the U.S. subsidiary of Kandi Technologies and serves as the key distributor for golf carts, UTVs, and e-bikes in the North American market. Based in Dallas, TX, our mission is to provide innovative, eco-friendly, and reliable off-road vehicles for both recreational and commercial use. As demand grows, we are expanding our team and seeking individuals who thrive in a fast-paced and collaborative environment.

Key Responsibilities:
• Diagnose and repair electric recreation vehicles, including battery systems and
• mechanical components.
• Use Zendesk and NetSuite to manage service tickets and documentation.
• Work independently on assigned tasks, with guidance from the service team as needed.
• Maintain a clean, safe, and organized work area.

Requirements:
• Strong communication skills and a hands-on technical mindset.
• Basic experience with electrical or mechanical systems (no formal education required).
• Ability to lift 60+ lbs. and work in physically active conditions (standing, crouching, lifting
• batteries, etc.).
• Comfortable using digital tools and learning new systems.

Work Environment:
• In-shop role with occasional field support.
• Autonomy encouraged; supervision is available but not micromanaging.
• Solution-oriented team culture.

Job Type: Full-time

Pay: $16-$20 / Hourly
Benefits:

• 401(k) retirement plan
• Health insurance
• Dental insurance
• Vision insurance
• Paid Time Off (PTO)

Description :

• This role supports the Mobile Video Solutions team within the In-Car Dash, Body Camera, and Evidence Management Software Division.
• The team provides technical support to public safety customers, including law enforcement agencies.
• The Technical Support Specialist II will provide tier II technical support for proprietary software and hardware systems, including in-car dash cams, body-worn cameras, and evidence management platforms.
• Interact directly with law enforcement personnel and internal teams to resolve complex technical issues via phone, email, and remote access tools.
• Provide remote technical support for proprietary software and hardware systems
• Troubleshoot issues related to networking, connectivity, and system configuration
• Install, configure, and test systems remotely
• Maintain detailed documentation in ServiceNow ticketing system
• Train customers on system usage and best practices
• Escalate critical issues appropriately and follow department procedures
• Participate in on-call rotation and monitor team chat for peer support
• Deliver courteous and knowledgeable tech support via phone/email
• Accurately log and document all customer interactions and resolutions
• Adhere to department processes and performance metrics
• Work Schedule: Monday-Friday, 8-hour shifts between 7:00 AM - 6:00 PM

• High School Diploma or equivalent
• 3+ years of technical troubleshooting or customer service experience
• 2+ years of networking experience (TCP/IP, VPN, VLANs, DHCP)
• Strong knowledge of Windows OS and networking protocols
• Experience with ServiceNow, Google Suite, Bomgar
• This is a metrics-driven role requiring strong troubleshooting skills, excellent customer service, and the ability to work independently.

• Certifications: CompTIA A+, CCNA, MCSE, Linux+
• Linux OS
• PowerShell scripting
• Virtualization (Hyper-V, VMware)
• HTTPS, SSL/TLS protocols
• Cellular network configuration, POE, NetCloud
• Public safety tech support (body/dash cams, evidence software)

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

OPENGOV & Customer Support

Providing special opportunities for
• Career Launches
• Fresh Starts
• Dream Chasers

"Success is not just about the destination, but the person you become along the way."

YES, at OpenGov we are aspirational. We believe in our continuous future and longevity to powering more effective and accountable government. We embrace the discomfort of growth, create opportunity in the market, and believe our individualistic potential as well as our customer's potential is limitless. We have accomplished feats never thought possible and our successes have been born from our big and growing aspirations.

OpenGov is the game-changing, cloud-based software company on a mission to revolutionize antiquated and disjointed government operations. The work we do is meaningful and makes an impact on the communities we live in! We're not your average company. We are setting the new benchmark for customer value and delight and are a vibrant and dynamic team of trailblazers, dedicated to empowering the public sector with cutting-edge solutions. Our modern approach transforms the way governments work, making them more efficient, transparent, and engaging for individuals like you.

As part of our Customer Support team, you won't just be achieving targets and helping customers - you'll be part of a team that's shattering records, acting as a trusted advisor, and empowering our customers to make change. In the past year, we've achieved record-breaking numbers, consistently exceeding our performance goals across the board. By joining us, you'll be part of a company that isn't just succeeding - it's thriving. Be at the forefront of our one-of-a-kind mission.
• Are you ready to take action and make a "buzz"? Maybe this is your calling
• Are you interested in purpose-driven ventures that drive real change on a big scale? Maybe this is your stage.
• Do you value perspective, authenticity, a fun team, and receptive and approachable coaches? Maybe this is just your joyful road to financial happiness and lifelong learning.
• Are you interested in becoming the best version of yourself and achieving that potential you may have never seen possible? Find it here.
• Do you want to utilize your tech-savvy abilities, feel valued for your understanding of it and how it works, and help people all at the same time? We do too.

We have all the tools and insights to enable your success, including a best-in-class Center of Excellence that is set up to launch careers.

Come join us and help "raise the bar"!

Job Summary:

The OpenGov Support Center utilizes a POD system to provide software support to our customers. Each POD is a specialized team of Subject Matter Experts (SME) for an OpenGov product. Each product contains a number of modules all requiring extensive knowledge as well as how to apply workflow concepts for multiple customer use cases including specific terminology for that field.

The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. New case management is distributed to the team members in each POD utilizing Skill Based Routing. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training.

Responsibilities:

• Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels.
• Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support.
• Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations.
• Triage customer reported incidents for severity, urgency and content to ensure consistency and quality.
• Perform research across various tools to determine if the incident is a known issue or defect.
• Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce.
• Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies.
• Contribute to the existing knowledge base to support customer self-service and training.
• Participate in scheduled training sessions to learn internal and proprietary technologies.

• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal, written and verbal communication skills required.
• Strong technical aptitude to problem solve and understand complicated problem statements required.
• Proficiency with documenting cases by triaging, responding, troubleshooting and resolving required.
• Excellent organizational, time-management, and prioritization skills required.
• Ability to collaborate and thrive within a team environment required.
• Ability to learn new technologies and concepts quickly required.
• Ability to handle multiple competing priorities required.
• Must be able to work specific shifts to provide support during business hours required.
• Participate in rotating on-call after business hours support required.
• Experience working with government (state or local) customers or agencies preferred.

• Comprehensive healthcare options for individuals and families.
• Flexible vacation policy and paid company holidays
• 401(k) with company match (USA only)
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches

Technical Support Specialist Type: 6-Month Contract-to-Hire Location: Irving, TX Work Setting: Onsite Position Overview We are seeking a Technical Support Specialist to join our team in Irving, TX. This onsite role is ideal for a tech-savvy professional who delivers outstanding end-user support while effectively troubleshooting a variety of hardware and software issues. The position starts as a 6-month contract with the potential to transition into a full-time, permanent role. Key Responsibilities Provide high-quality customer service to users needing technical assistance. Apply critical thinking and technical skills to resolve a wide range of issues, including: Access and login problems Software functionality concerns Hardware setup and diagnostics System performance issues Offer clear, step-by-step support through phone or remote sessions. Track, manage, and document all interactions in the ticketing system, ensuring resolution is confirmed by the user. Operate both independently and collaboratively, maintaining professionalism in all communications. Identify when user training is needed and escalate or assist accordingly. Participate in occasional after-hours support rotations for emergency or overnight system monitoring. Educate users to reduce recurring issues and promote efficient use of technology. Stay up to date with supported systems, tools, and platforms to ensure responsive and cost-effective support. Qualifications Education & Experience: Bachelor’s degree or equivalent practical experience (3+ years in IT support, technical call centers, or related roles). Strong technical background, ideally with 3 years of relevant hands-on support experience. Recent graduates with a degree in a related IT field will be considered. Skills & Competencies: Excellent customer service and interpersonal communication abilities. Proficiency in troubleshooting Microsoft Windows, standard business software, and internet issues. Strong problem-solving and organizational skills with an ability to prioritize effectively. Experience with: Windows environments Active Directory Network and printer troubleshooting Certifications (e.g., CompTIA, Microsoft) are beneficial but not required. #J-18808-Ljbffr

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust. Learn more or request a demo at opengov.com OPENGOV & Customer Support Providing special opportunities for • Career Launches • Fresh Starts • Dream Chasers "Success is not just about the destination, but the person you become along the way." YES, at OpenGov we are aspirational. We believe in our continuous future and longevity to powering more effective and accountable government. We embrace the discomfort of growth, create opportunity in the market, and believe our individualistic potential as well as our customer's potential is limitless. We have accomplished feats never thought possible and our successes have been born from our big and growing aspirations. OpenGov is the game-changing, cloud-based software company on a mission to revolutionize antiquated and disjointed government operations. The work we do is meaningful and makes an impact on the communities we live in! We're not your average company. We are setting the new benchmark for customer value and delight and are a vibrant and dynamic team of trailblazers, dedicated to empowering the public sector with cutting-edge solutions. Our modern approach transforms the way governments work, making them more efficient, transparent, and engaging for individuals like you. As part of our Customer Support team, you won't just be achieving targets and helping customers - you'll be part of a team that's shattering records, acting as a trusted advisor, and empowering our customers to make change. In the past year, we've achieved record-breaking numbers, consistently exceeding our performance goals across the board. By joining us, you'll be part of a company that isn't just succeeding - it's thriving. Be at the forefront of our one-of-a-kind mission. • Are you ready to take action and make a “buzz”? Maybe this is your calling • Are you interested in purpose-driven ventures that drive real change on a big scale? Maybe this is your stage. • Do you value perspective, authenticity, a fun team, and receptive and approachable coaches? Maybe this is just your joyful road to financial happiness and lifelong learning. • Are you interested in becoming the best version of yourself and achieving that potential you may have never seen possible? Find it here. • Do you want to utilize your tech-savvy abilities, feel valued for your understanding of it and how it works, and help people all at the same time? We do too. We have all the tools and insights to enable your success, including a best-in-class Center of Excellence that is set up to launch careers. Come join us and help "raise the bar”! Job Summary: The OpenGov Support Center utilizes a POD system to provide software support to our customers. Each POD is a specialized team of Subject Matter Experts (SME) for an OpenGov product. Each product contains a number of modules all requiring extensive knowledge as well as how to apply workflow concepts for multiple customer use cases including specific terminology for that field. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. New case management is distributed to the team members in each POD utilizing Skill Based Routing. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training. Responsibilities: Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support. Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations. Triage customer reported incidents for severity, urgency and content to ensure consistency and quality. Perform research across various tools to determine if the incident is a known issue or defect. Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce. Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies. Contribute to the existing knowledge base to support customer self-service and training. Participate in scheduled training sessions to learn internal and proprietary technologies. Requirements and Preferred Experience: Bachelor’s degree or equivalent experience preferred. Strong interpersonal, written and verbal communication skills required. Strong technical aptitude to problem solve and understand complicated problem statements required. Proficiency with documenting cases by triaging, responding, troubleshooting and resolving required. Excellent organizational, time-management, and prioritization skills required. Ability to collaborate and thrive within a team environment required. Ability to learn new technologies and concepts quickly required. Ability to handle multiple competing priorities required. Must be able to work specific shifts to provide support during business hours required. Participate in rotating on-call after business hours support required. Experience working with government (state or local) customers or agencies preferred. $47K – $55K On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: Comprehensive healthcare options for individuals and families. Flexible vacation policy and paid company holidays 401(k) with company match Paid parental leave, wellness stipends, and HSA contributions Professional development and growth opportunities A collaborative office environment with weekly catered lunches #J-18808-Ljbffr

• Provide remote technical support for proprietary software and hardware systems
• Troubleshoot issues related to networking, connectivity, and system configuration
• Install, configure, and test systems remotely
• Maintain detailed documentation in ServiceNow ticketing system

• High School Diploma or equivalent
• 3 years of technical troubleshooting or customer service experience
• 2 years of networking experience (TCP/IP, VPN, VLANs, DHCP)
• Strong knowledge of Windows OS and networking protocols
• Experience with ServiceNow, Google Suite, Bomgar
• Must pass CJIS background check (fingerprint-based, all 50 states)
• Must be a U.S. Citizen

• Certifications: CompTIA A+, CCNA, MCSE, Linux
• Experience with Linux OS, PowerShell scripting, Virtualization (Hyper-V, VMware), HTTPS, SSL/TLS protocols, Cellular network configuration, POE, NetCloud
• Public safety tech support (body/dash cams, evidence software)

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

• Technical Support

Technical Support Specialist II

Allen, Texas

Onsite

Contract

Title: Technical Support Specialist II

Location: 100% Onsite - Allen, TX

Duration: 6 Months (Temp-to-Hire)

MAX Pay Rate: $25/HR

Work Schedule: Monday-Friday, 8-hour shifts between 7:00 AM - 6:00 PM

Start Date: ASAP - Candidates may have future time off planned, but extended leave or time off during the first 30 days is not acceptable.

Interview Type: Onsite interview required

Department Overview

This role supports the Mobile Video Solutions team within the In-Car Dash, Body Camera, and Evidence Management Software Division. The team provides technical support to public safety customers, including law enforcement agencies.

Position Summary

The Technical Support Specialist II will provide tier II technical support for proprietary software and hardware systems, including in-car dash cams, body-worn cameras, and evidence management platforms. This is a metrics-driven role requiring strong troubleshooting skills, excellent customer service, and the ability to work independently.

You will interact directly with law enforcement personnel and internal teams to resolve complex technical issues via phone, email, and remote access tools.

Key Responsibilities

• Provide remote technical support for proprietary software and hardware systems

• Troubleshoot issues related to networking, connectivity, and system configuration

• Install, configure, and test systems remotely

• Maintain detailed documentation in ServiceNow ticketing system

• Train customers on system usage and best practices

• Escalate critical issues appropriately and follow department procedures

• Participate in on-call rotation and monitor team chat for peer support

Must-Have Qualifications

• High School Diploma or equivalent

• 3+ years of technical troubleshooting or customer service experience

• 2+ years of networking experience (TCP/IP, VPN, VLANs, DHCP)

• Strong knowledge of Windows OS and networking protocols

• Experience with ServiceNow, Google Suite, Bomgar

• Must pass CJIS background check (fingerprint-based, all 50 states)

• Must be a U.S. Citizen

Preferred Qualifications

• Certifications: CompTIA A+, CCNA, MCSE, Linux• Experience with:

• Linux OS

• PowerShell scripting

• Virtualization (Hyper-V, VMware)

• HTTPS, SSL/TLS protocols

• Cellular network configuration, POE, NetCloud

• Public safety tech support (body/dash cams, evidence software)

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: VMS Sourcing

Specialization:

• Technical Support

Job DescriptionJob Description

What We Do

Telgorithmis a cutting edge messaging API provider specializing in 10DLC text messaging. We enable software providers to send high-volume business text messages at the highest delivery rates in the industry, 99%+ on average. Telgorithm combines timely customer support, expert-level messaging compliance guidance and patent-pending technology that proactively and automatically manages business' carrier rate limits for the most effective 10DLC API experience. Say goodbye to compliance rejections, error codes and poor deliverability causing your customers' complaints to pile up. Telgorithm allows software and application providers to successfully send compliant 10DLC messages by the millions daily. To learn more, visit

Who We Are

Let's be real - A2P 10DLC messaging isn't exactly known for being easy - but at Telgorithm, we're here to change that.

We're built on transparency, customer experience, responsibility, education, and empathy, and we believe people (yep, that means you ) are the key to our success. That's why we're obsessed with providing best-in-class customer service and making sure our team feels supported, challenged, and excited to show up every day.

What You'll Do

As part of our Support team, you'll be the go-to problem solver, tech whisperer, and customer champion all rolled into one. This isn't just about troubleshooting; it's about digging deep, thinking analytically, and delivering creative, highly customized solutions that make our users feel like VIPs.

You'll own complex, technical challenges, collaborating with Engineering, Product, and whoever else it takes to get things done. With a solid grasp of APIs, you'll help shape our support strategy, optimize operations, and push the boundaries of what truly exceptional customer experience looks like. Your impact will be measured in Customer Effort Score, Resolution Time, SLAs, and the sheer number of customers who walk away saying, "Wow, that was easy."

Who We're Looking For

This is a role for someone who thrives in early-stage startup environments. We're a small team, which means your work will be highly visible and evaluated regularly, and your impact will be felt.

We're looking for someone who's done this before, someone who's comfortable jumping in without a lengthy onboarding process or layers of structure. You've supported customers in high-growth, fast-moving environments. You know how to prioritize, troubleshoot, and communicate clearly even when things are a little ambiguous. You take initiative, ask great questions, and don't wait to be told what to do next.

We also need someone who doesn't just patch problems but solves them at the root. You regularly dig two (or three) layers deeper to understand what's really going wrong, not just for the customer in front of you, but to prevent the same issue from happening again.

If you're excited by the idea of wearing a few hats, being trusted to figure things out, and helping shape what technical support looks like at Telgorithm, we'd love to hear from you.

Reporting to: Sr Manager of Customer Success, Kris.

Compensation: $52,000 - $80,000

Negotiable based on location and experience

Your Day-to-Day:

Technical Support – Dive into tricky API-related issues, troubleshoot campaigns, messages, and integrations like a pro, and save the day through email and Slack.

Knowledge Base – Write killer docs that empower users to help themselves (and make your future self's job easier). You'll also create internal guides that keep our processes sharp.

Process Improvement – Find ways to make support smoother, faster, and smarter using data-driven insights, because efficiency is the name of the game.

Voice of the Customer – Team up with Product & Engineering to turn user feedback into real improvements, making our platform even better.

In 30-45 days, you will…

• Get oriented : Learn the product, core systems, and support workflows
• Meet cross-functional teammates : Start building relationships with Engineering, Product, and Customer Success

• Independently handle standard support requests , including technical troubleshooting
• Proactively spot trends in support tickets and surface them to the team
• Escalate more complex issues thoughtfully , with clear documentation and communication
• Be a point of contact for a small subset of customers to advocate on their behalf to our multiple business partners

Who You Are:

• At least 2+ years of relevant experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
• At least 2+ years of experience on a small team at an early-stage SaaS startup
• A strong sense of accountability - your work is highly visible and impacts the broader team and customers
• Able to ramp up quickly and take initiative without needing a lot of structure
• Comfortable navigating ambiguity with confidence
• Curiosity and persistence to dig multiple layers deep to uncover and resolve the root cause of issues, not just apply short-term fixes
• Strong communication skills (active listening and communicating out), both in verbal and written form.
• Strong self-reflection skills and a drive to continuously improve how you work and support customers
• Experience using REST API's, SQL queries
• Exceptional customer relationship skills and a clear perspective on what constitutes excellent customer service over email and in virtual meetings.
• Ability to prioritize constantly to manage competing priorities or process risks

You'll stand out if you have:

• Familiarity with carrier operations, message routing, call processing, and network management
• Experience in the newest A2P 10DLC requirements

Join Our Team:

Being human isn't about checking every box on a list. It's about the experiences we have, the people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together.

What We Offer:

Joining our team isn't a job switch, it's a career accelerator. We don't just want you to work here, we want you to thrive.

Here's how we make that happen:

Work Where You Work Best – Fully remote or hybrid, whatever fits your vibe.
⏰ Flex Your Schedule – Because great work doesn't always happen 9-to-5.
Recharge Mode – Flexible time off, paid vacation, and sick leave.
Stay Healthy – Company-sponsored health insurance.
Ownership – Own a piece of the rocket ship with employee stock options.

At Telgorithm, you'll do some of the most impactful work of your career and have the support to make it happen. Ready to level up?

Telgorithm is proud to be an equal opportunity employer. We truly believe that the intersection of our individual help to create a better workplace, a better product, and a better world. We do not discriminate against employees based on , , , , , or expression, , , (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, , or any other characteristic protected by applicable federal, state or local laws.

Telgorithm does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Hiring Scams Are on the Rise

Please be aware of false email domains, solicitations, or employment offers from suspicious sources. Please note that employment offers and any requests for information will always be made by a Telgorithm employee with an @telgorithm.com email address. All legitimate job openings are posted on our careers page at

Telgorithm never asks job seekers to make any payment as part of the recruiting process. If you have any questions or concerns about the authenticity of the Telgorithm recruitment process or an offer that you have received, please contact us by email at

If you have provided monies or other sensitive personal information and suspect you are the victim of fraud, please contact your local authorities or the Federal Trade Commission at 1- or online at ftc.gov/complaint.