471 IT Support jobs in San Ramon
Technical Support Specialist
Posted 2 days ago
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Job Description Source One is a staffing services company currently seeking candidates for an autonomous vehicle (AV) company in Foster City, CA. Position Details Title: TeleOperations Operator (Technical Support Specialist) Location: Foster City, CA (fully on-site) Pay Range: $29/hr (W-2) plus benefits Shifts Available Various shifts are available, including: 7:30 AM - 4:00 PM 3:30 PM - 12:00 AM Multiple days options include Mon-Fri, Wed-Sun, Thurs-Mon, Fri-Tues, or Sun-Thurs. Job Description Our client is an innovative, on-demand autonomous ride-hailing company seeking multiple TeleOperations Operators. The role involves monitoring autonomous vehicles, providing remote assistance, and contributing to system improvements, ensuring safe and efficient operation of self-driving technology. As a TeleOperations Operator, you will act as the “human-in-the-loop,” intervening in real-world scenarios to support autonomous driving systems. This role requires strong technical skills, situational awareness, and the ability to stay calm under pressure. Responsibilities Oversee a fleet of autonomous vehicles in real-time, providing guidance when necessary Take control of vehicles in complex situations, adhering to safety and regulatory standards Gather performance metrics and report observations to improve systems Provide feedback on TeleOps tools and system usability Follow company protocols and regulatory requirements to ensure high operational standards Requirements Excellent driving record and no criminal history At least 2 years of experience in operations, technical support, or software testing Proficiency with Windows and Linux OS; basic QA testing knowledge Strong written and verbal communication skills Willingness to work flexible shifts Bonus Qualifications Experience in QA testing or autonomous vehicle industry Bachelor’s degree in STEM, analytics, or related field Basic data analysis skills Familiarity with video game controls or simulation software Benefits Pre-tax commuter benefits Employer-subsidized healthcare Flexible Spending Account (FSA) Short and long-term disability and life insurance 401(k) plan Company Overview Source One is a WBENC-certified, woman-owned company providing staffing solutions across various industries nationwide, including Healthcare, Defense, Technology, Financial Services, Retail, Manufacturing, Energy, and Transportation. #J-18808-Ljbffr
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