What Jobs are available for Managers in Oklahoma City?

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $28.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 01/22/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Our client is looking for a results-oriented and experienced Operations Manager to oversee daily business operations and drive efficiency in Oklahoma City, Oklahoma . This leadership role is critical to ensuring the smooth and effective functioning of the organization, optimizing processes, and achieving strategic objectives. The Operations Manager will be responsible for managing a variety of departments, including logistics, production, customer service, and administrative functions, ensuring seamless integration and collaboration. You will develop and implement operational strategies, policies, and procedures to enhance productivity, reduce costs, and improve overall performance. Key responsibilities include budgeting, resource allocation, and performance monitoring, utilizing key performance indicators (KPIs) to track progress and identify areas for improvement. The successful candidate will lead and motivate teams, fostering a culture of accountability, continuous improvement, and employee engagement. You will identify operational bottlenecks and implement solutions to streamline workflows and improve efficiency. This role also involves managing vendor relationships, negotiating contracts, and ensuring the quality and timely delivery of goods and services. Compliance with all relevant regulations and industry standards is a mandatory aspect of the position. Strategic planning, forecasting, and contributing to the overall business strategy are integral parts of this role. We are seeking an individual with a Bachelor's degree in Business Administration, Operations Management, or a related field, coupled with at least 5-7 years of progressive experience in operations management. Proven leadership abilities, strong analytical and problem-solving skills, and excellent communication and interpersonal skills are essential. The ability to manage complex projects, make data-driven decisions, and adapt to a changing business environment is crucial. This is an exciting opportunity for a dynamic leader to make a significant impact on our client's growth and success by optimizing operations and driving operational excellence. Experience with ERP systems and project management methodologies is a plus. We are committed to fostering a supportive work environment and offering opportunities for professional growth.

Our client, a dynamic and growing organization in the service industry, is seeking a proactive and experienced Operations Manager to oversee operations for their **Oklahoma City, Oklahoma, US** location. This role is critical for ensuring the efficiency, effectiveness, and profitability of daily business activities. The Operations Manager will be responsible for managing staff, optimizing processes, controlling costs, and maintaining high standards of service delivery. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and a deep understanding of operational best practices. You will play a key role in driving operational excellence and supporting strategic growth initiatives. Key Responsibilities:

• Oversee day-to-day operations, ensuring smooth and efficient workflow.
• Develop, implement, and monitor operational policies and procedures.
• Manage and lead a team of employees, providing guidance, training, and performance feedback.
• Optimize operational processes to improve efficiency, reduce costs, and enhance service quality.
• Manage departmental budgets and control operational expenses.
• Ensure compliance with all relevant regulations and industry standards.
• Monitor inventory levels and manage supply chain effectively where applicable.
• Implement and maintain quality control systems.
• Handle customer inquiries and resolve escalated issues to ensure customer satisfaction.
• Collaborate with other departments to support business objectives.
• Identify opportunities for process improvement and implement innovative solutions.
• Develop and track key performance indicators (KPIs) to measure operational success.
• Ensure a safe and productive work environment for all employees.
• Contribute to strategic planning and decision-making.

Qualifications:

• Bachelor's degree in Business Administration, Management, Operations Management, or a related field.
• 5+ years of progressive experience in operations management.
• Proven track record of successfully managing teams and optimizing operational processes.
• Strong understanding of financial principles and budget management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in relevant operational software and MS Office Suite.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure and meet deadlines.
• Detail-oriented with strong organizational skills.
• Experience in the specific industry sector is a plus.

This is an excellent opportunity to take on a leadership role within a thriving organization in **Oklahoma City, Oklahoma, US**. The hybrid model offers a balance of in-office engagement and remote flexibility, supporting a productive work-life balance.

Our client is seeking an experienced and dynamic Operations Manager to lead and optimize operational efficiency in Oklahoma City, Oklahoma, US . This hybrid role offers the opportunity to contribute both on-site and remotely, ensuring seamless coordination and execution of business processes. The ideal candidate will possess a strong understanding of operational management principles, process improvement methodologies, and team leadership. You will be responsible for overseeing daily operations, managing staff, implementing strategic initiatives, and ensuring the achievement of organizational goals. Key responsibilities include developing and enforcing operational policies and procedures, managing budgets, and identifying areas for cost reduction and efficiency gains. The ability to analyze performance data, identify trends, and implement data-driven solutions is crucial. You will also play a vital role in talent management, including hiring, training, and performance evaluation of operational staff. Strong collaboration with other departments, such as finance, marketing, and human resources, is essential for success. A bachelor's degree in Business Administration, Operations Management, or a related field is required. An MBA or relevant professional certification is a plus. A minimum of 7 years of progressive experience in operations management, with a proven track record of improving efficiency and driving growth, is essential. Experience with ERP systems and process automation tools is highly desirable. This is an exciting opportunity to make a significant impact on our company's operational success and strategic direction. Join a forward-thinking organization committed to excellence.

Key Responsibilities:

• Oversee daily business operations and ensure smooth workflow
• Develop and implement operational strategies and procedures
• Manage and motivate a team of operational staff
• Monitor key performance indicators (KPIs) and implement improvements
• Control operational budgets and identify cost-saving opportunities
• Ensure compliance with company policies and regulatory requirements
• Drive process improvement initiatives and operational efficiency
• Collaborate with cross-functional departments to achieve business goals
• Manage resource allocation and optimize workforce planning
• Contribute to strategic planning and decision-making

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field
• Minimum of 7 years of experience in operations management
• Proven experience in process improvement and operational efficiency
• Strong leadership and team management skills
• Excellent analytical and problem-solving abilities
• Knowledge of budgeting and financial management
• Familiarity with ERP systems and operational software
• Strong communication and interpersonal skills
• Ability to work effectively in a hybrid work environment

Our client, a prominent organization in the service industry, is seeking an experienced and highly organized Operations Manager to oversee and optimize their daily operations in Oklahoma City, Oklahoma, US . This role is critical in ensuring the efficient and effective functioning of the organization, driving productivity, and maintaining high standards of service delivery. The ideal candidate will possess a strong background in operational management, process improvement, and team leadership. You will be responsible for managing resources, developing operational strategies, supervising staff, and ensuring compliance with company policies and industry regulations. We are looking for a proactive problem-solver with exceptional leadership skills and a commitment to operational excellence. This position offers the opportunity to make a significant impact on the organization's success through strategic planning and effective execution.

Key Responsibilities:

• Oversee day-to-day operations, ensuring efficiency, productivity, and adherence to quality standards.
• Develop and implement operational strategies to achieve business objectives and optimize performance.
• Manage and lead a team of operational staff, providing guidance, training, and performance management.
• Monitor operational budgets, control costs, and identify areas for cost savings and efficiency improvements.
• Ensure compliance with all company policies, procedures, safety regulations, and relevant industry standards.
• Streamline operational processes and implement best practices to enhance service delivery and customer satisfaction.
• Manage inventory, logistics, and supply chain as applicable to the operations.
• Collaborate with other departments to ensure seamless integration and support of overall business goals.
• Develop and maintain operational performance metrics and provide regular reports to senior management.
• Identify and resolve operational issues and implement corrective actions.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA or relevant Master's degree is a plus.
• Minimum of 5 years of progressive experience in operations management or a related leadership role.
• Proven track record of successfully managing operational processes and driving efficiency improvements.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent understanding of operational planning, resource allocation, and performance management.
• Proficiency in operational software and systems, including ERP or similar platforms.
• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional communication, interpersonal, and organizational skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Commitment to quality, safety, and customer service.

Our client is seeking a results-oriented and experienced Operations Manager to lead their operational strategies and execution. This is a fully remote position, allowing you the flexibility to manage and optimize business operations from any location within the US. You will be responsible for overseeing day-to-day business activities, driving efficiency, and ensuring the smooth functioning of all operational aspects of the company. Your role will involve developing and implementing operational policies and procedures, managing budgets, and leading cross-functional teams to achieve strategic objectives.

The ideal candidate will possess a strong understanding of operational management principles, supply chain logistics, and process improvement methodologies. You will be adept at identifying areas for enhancement, implementing innovative solutions, and fostering a culture of continuous improvement. Excellent leadership, communication, and problem-solving skills are essential, as you will be expected to collaborate effectively with stakeholders at all levels, manage resources efficiently, and make critical decisions to support business growth. This role requires a proactive approach to identifying and mitigating operational risks and ensuring compliance with all relevant regulations.

Responsibilities:

• Oversee daily operations, ensuring efficiency and productivity.
• Develop and implement operational strategies, policies, and procedures.
• Manage budgets and control operational expenditures.
• Lead and motivate cross-functional teams to achieve operational goals.
• Identify opportunities for process improvement and implement solutions.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Manage vendor relationships and supply chain logistics.
• Drive a culture of continuous improvement and operational excellence.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree or MBA preferred.
• Minimum of 7 years of experience in operations management or a similar leadership role.
• Proven track record of successfully managing operational processes and driving efficiency.
• Strong understanding of business principles, financial management, and project management.
• Excellent leadership, communication, negotiation, and interpersonal skills.
• Proficiency in relevant operational software and tools.
• Ability to think strategically and solve complex problems.
• Experience working in a remote or distributed team environment is highly beneficial.

This leadership role, based in **Oklahoma City, Oklahoma, US**, offers a unique opportunity for remote leadership and strategic impact.

**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1400 E 2ND ST,EDMOND,OK, -S
**Full District Office Address:** 1400 E 2ND ST,EDMOND,OK, -S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 06436-EDMOND OK

**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 615 W MAIN ST,NORMAN,OK, -S
**Full District Office Address:** 615 W MAIN ST,NORMAN,OK, -S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 06477-NORMAN OK

The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves.
**Wage** : $70,000 annually
This position is remote.
**A Day in the Life:**
The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet.
**What You'll Do:**
+ Own Central Ops (CO) Escalation process for assigned region
+ Reduce field workload for complex fleet and maintenance issues
+ Own escalations from start to finish and work to expedite resolution through subject expertise.
+ Call dealerships and establish / take actions on next steps for problem vended vehicles
+ Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time
+ Identify bottlenecks which drive high no-rev days and work to remove/resolve
+ Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO
+ Measure vendor performance and hold accountable for SLAs
+ Track and report KPIs related to CO escalation resolution
**What We're Looking For:**
+ 3 years' experience in fleet or maintenance operations
+ Bachelor's in Business Management, Supply Chain, or like field required
+ Moderate proficiency in (Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management)
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz rental  
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran