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Customer service representatives ( Work from home )
Posted 4 days ago
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Job Description
Microsoft is seeking passionate, tech-savvy individuals to join our remote Customer Service team. As the first point of contact for our global customer base, you’ll deliver world-class support for Microsoft products and services while enjoying the flexibility of working from home.
Your Impact:
Provide exceptional technical support via phone, chat, and email for Microsoft 365, Windows, Surface, Xbox, and other products
Troubleshoot software and hardware issues with customers worldwide
Guide users through solutions with clarity and patience
Document cases accurately in our CRM system
Collaborate with engineering teams to resolve complex technical issues
Stay updated on the latest Microsoft technologies and updates
What You Bring:
Natural problem-solver with strong technical aptitude
Outstanding communication skills (written and verbal)
Ability to explain technical concepts in user-friendly terms
Familiarity with Windows OS and Microsoft 365 applications
High-speed internet and dedicated home workspace
Passion for technology and helping others
Why Microsoft?
100% remote position with premium equipment provided
Competitive compensation + performance bonuses
Extensive training on Microsoft products and technologies
Flexible scheduling options available
Career growth opportunities within a Fortune 500 leader
Comprehensive benefits package (health, 401k, discounts)
Company Details
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