34 Policy Processing jobs in the United States

Schedule: Full-Time Salary Range: USD $78000.00 - $133000.00 Job Category: Underwriting Description Are you looking for an opportunity to significantly contribute to a fast-growing business? Then the UW Support Supervisor of our Equipment Breakdown team might be right for you. We have experienced rapid growth and as an UW Support Supervisor, you will manage Account Analysts who provide timely and high-quality customer service to underwriters and agencies/brokers by performing basic underwriting activities, such as gathering and analyzing data, selecting rates and forms for coverage options, and entering information into databases for account pricing. This is a hybrid position. You will be required to go into the office twice a week if you reside within 50 miles of Warrenville, IL; Boston, MA; Philadelphia, PA or Plano, TX office. Please note this policy is subject to change. Responsibilities: Selects, develops and manages a talented team that supports the underwriters in achieving a balanced, profitable and quality book of business by performing various pre-underwriting activities, gathering data, and entering information into databases. Partners with underwriting to direct the day-to-day activities of team by facilitating communication and establishing priorities, redirecting work when needed and assisting others with resolving problems in order to make improvements in the work or meet established operations service standard (e.g., Operational Objectives, Billing Instructions, Policy Writing Instructions, Endorsements, etc.). Elevates issues as needed through Tier huddles and problems solving. Maintain compliance regulatory requirements as well as internal policies, procedures and processing with all standards through process confirmations, regular reporting and follow up as appropriate; works with the Underwriting Management to ensure underwriting files are documented, follow filing protocol and maintain accurate account history. Responsible for the acquisition, retention and development of Underwriting Account Analyst talent. Formally manages, guides and mentors Account Analysts to improve technical and behavioral capabilities. Fosters a collaborative team environment that is conducive to continuous improvement and root cause problem solving activities. Promotes an environment of continuous improvement, collaboration and partnership to improve customer relationships, quality and work processes. Ensures that the unit develops and maintains effective business relationships with underwriters, internal partners and external clients, fosters and environment of collaboration and partnership with peers, Underwriting, Delivery Center, Claims and other areas. Qualifications Intermediate knowledge of property and or casualty insurance coverage, risk analysis/selection, risk assessment, rating procedures, rating plans and systems/workflow, pricing and MS Excel/Word. In-depth knowledge of commercial lines underwriting products and processes. Ability to get work done through others (delegate), communicate effectively (including listening, writing clearly, giving constructive feedback, etc.), get support from above. Plan/organize work, analyze and solve problems, focus on the larger picture as normally acquired through a bachelor's degree or equivalent experience and experience supporting a commercial lines underwriting operation. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco Employment Type: Full Time

Reporting to the Director of Claims, the Supervisor, Claims Processing organizes and supervises the work of Claims staff and leads daily operations according to industry and SFHP standards. The Supervisor, Claims Processing ensures the processing of claims complies with all regulatory and contractual requirements. You are responsible for the performance of Claims staff under their supervison, participates in cross-functional projects and audits, creates claims reports and desktop procedures, resolves claims issues, and achieves departmental goals. Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office. Salary: $88,000 - $103,000 per year WHAT YOU WILL DO: Ensures claims processing follows all regulatory and contractual requirements, and that Claims departmental metrics are met. Works diligently to ensure accurate claims payment and associated documentation (remits). Identifies trends and resolutions to reduce provider disputes. Addresses escalated issues in accordance with policies, procedures, and regulations. Reviews and processes complex claims when needed. Monitors staff's work regularly for quality and efficiency. Provides training, feedback, coaching, and disciplinary action to staff, if necessary. Supports staff in meeting standards, solving problems, and enhancing performance. Works collaboratively with other departments to resolve issues efficiently. Identifies and communicates problems to the Director, Claims timely. Works closely with Claims Quality Assurance team to review audit findings, provide feedback, resolve issues, and improve claims accuracy. Consults with Director, Claims to develop and revise policies and desktop procedures for the Claims team Communicates goals to staff members and motivates them to achieve departmental goals. Participates in cross-functional projects to support and enhance operational processes. Maintains good communication and relationships with staff, providers and stakeholders. Leads department participation in all regulatory and financial audits, including resolution of audit findings. Keeps abreast with claims related to SFHP policies, procedures, and regulations. WHAT YOU WILL BRING: At least five years of experience in managed health care and Medi-Cal and/or Medicare program. One to three years of management experience. Experience with standard claims processing and claims data analysis. Solid working knowledge of claims coding and medical terminology. Superb skills in collecting and analyzing data. PC proficiency including but not limited to MSOffice skills (Outlook, Word, Excel, and PowerPoint). WHAT WE OFFER: Health Benefits Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP. Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage. Vision: Employee vision care coverage is available through Vision Service Plan (VSP). Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan. Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays. Professional development: Opportunities for tuition reimbursement, professional license/membership. ABOUT SFHP: Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. San Francisco Health Plan is an E-Verify participating employer. Hiring priority will be given to candidates residing in the San Francisco Bay Area and California. #LI-Hybrid (Hybrid remote/in-office) Please see job description PI275266504 #J-18808-Ljbffr