16 Quality Assurance jobs in Pittsgrove

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.

Job Purpose: 

The purpose of the QA Associate role is to facilitate, manage, and oversee the implementation of the Marken Quality Management System (QMS) at the Local Branch. The Quality Management System is a collective, interrelated and interactive group of defined processes and procedures that must be implemented and adhered to in order to achieve and maintain a high- quality standard. These processes and procedures incorporate the requirements of ISO 9001:2015 accredited program and adherence to the principles of Good Distribution Practices, Marken Quality Standards (SOPs), local laws and authority regulations, and customer requirements. 

Main Duties and Responsibilities: 

• Implement, communicate and maintain company’s quality systems, in compliance with Marken’s Global quality management system requirements. 

• Agree standards and define quality processes and procedures through effective controlled document issue and management. 

• Liaise with clients on QA and GDP related matters. 

• Prepare an internal audit schedule and perform internal audits including report preparation and assessment and tracking of associated corrective and preventive actions (CAPA). 

• Prepare an external audit program and perform audits of external service providers as part of the vendor selection process. Tracking and overseeing all commitments for actions or changes made by Marken from previous customer audits. 

• Host client audits and regulatory inspections and manage the audit report responses. Acting as Marken’s main representative for customer audits, including the preparing of appropriate materials required within those audits. 

• Manage CAPA plans, collate CAPA data, and identify and implement quality improvement initiatives. Preparing the CAPA log for the site and overseeing activities that conclude on the appropriate close-out of all CAPA entries. 

• Ensuring that relevant customer complaints are dealt with effectively and completely. 

• Ensure the local implementation of Client Technical (Quality) and Service Level Agreements. 

• Identify relevant GDP/ quality related training needs and deliver training where required. 

• Manage the change control system for Marken Miami. 

• Ensuring that the Marken Quality System and GDP Program are implemented and maintained. 

• Assisting in the evaluation of Marken-designated vendors and/or out-sourced activities. 

• Ensuring the accuracy and quality of records and documents. 

• Ensuring that training for all personnel involved in the processes of transportation of medicinal products is conducted and documented. 

• Coordinating and promptly performing any recall activity declared by Marken senior quality management. 

• Keeping records of all qualification and validation activities performed for critical equipment. 

Requirements: 

• Previous experience in Quality Management Systems with an eye for details 

• Knowledge of GxP 

• Good interpersonal skills, conflict mediation, sense of urgency to complete assignments on time 

• Ability to analyze and work in detail 

• 2+ years of relevant experience, including Quality and Logistics experience in Pharmaceutical/ biotechnology industry experience a plus 

• Finishing or recently graduated of a bachelor related to Pharmacy or similar 

• Bi-lingual in Spanish 

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Job description

Duties and Responsibilities:

• Reviews X-Ray film and marks up castings to find indications from film for repair.

• Creates "weld maps" showing excavation dimensions / weld size

• Issues Return Material Authorizations(RMA) to customers

• Performs root-cause analysis on customer-returned material and in-house rejections

• Fills out rejection reports dispositioning repair/replace, customer credit and corrective action

• Maintains various lots as outlined in the company's quality system

• Reviews and signs-off on various production documents

• Responsible for maintaining weld-wire control and learning the company's welding program

• Participate in a team-based process improvement system

• Dimensional evaluation of pattern and castings relative to customer drawings

• Participate as a member of a team in customer audits

• Manage and administer an employee training schedule

• Train under senior employee(s) on the VIR/VPAR submittal process.

• Learns the company's Quality Manual and work-instructions

Required Skills/ Abilities

• Ability to split time between office work and work to be performed ou on the production floor

• Ability to lift 50 pounds at a minimum

• ability to use various computer program including Microsoft Office programs, Word, Outlook.Etc.

• Enjoys working in a production and quality-driven heavy manufacturing environment

• Knowledge of foundry processes: molding, coremaking, melting, grinding. Etc.

Any experience working for a supplier to the U.S. Navy, Newport News, or Electric Boat is a plus.

Education/Experience

• Foundry experience preferred but not required

• Minimum of an Associated Degree in Engineering or comparable foundry-industry experience

• At least 3 years work experience in an engineering, quality or foundry management role

Job Type: Full-time

Salary: From $22.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Chester, PA 19013: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ISO 9001: 3 years (Preferred)

Work Location: In person

Primary Responsibility :

Work on inspections, stamping loads, collecting, re-stacking and destroying refusals after approval from USDA. Performs corrective actions necessary to comply with sanitation requirements prior to start of any Lab test or inspection activities

What You'll Do :

• Deal directly with USDA and assists as directed

• Liaison for USDA and warehouse communication

• Stamp loads per USDA Specifications

• Track and restack refuse entry

• Pull product for inspections

• Clean and sanitize inspection rooms and warehouse

• Receive recalls and alerts and distribute to appropriate management members

• Complete SSOP checklist

• Coordinate rounds

• Maintain Lab log

What Experience and Education You Need :

• High school diploma or GED

What Could Set You Apart :

• Exercise good judgement in managing time efficiently.

• Clear and concise verbal and written communication skills.

• Ability to work effectively within a team to complete projects.

• Ability to work independently with little to no supervision while still achieving projects and deadlines.

• Ability to learn and adapt to dynamic subject materials

Physical Requirements :

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job

• Talking, hearing, and seeing are important elements of completing assigned tasks

• Ability to work in a cold environment

• Ability to lift, carry, position, or move objects weighing up to 60 pounds

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer :

Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $16.50 hourly. Rate may vary based on work location.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.

ABOUT US

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

General Information

Country United States

City Pennsville, New Jersey

Functional Area Operations

Job Group Quality Assurance

Employment Type Permanent Contract

Working time Full-time

At its locations around the world, Siegfried offers employees exciting career opportunities in international settings. We cultivate multidisciplinary cooperation and encourage our staff to actively shape and influence their careers. This approach, coupled with our dynamic working environment, make Siegfried an attractive employer.

Your role

SUMMARY:

The incumbent assures compliance to all regulatory requirements, current Good Manufacturing Practices, and company Policies, Standard Operating Procedures and Work Instructions.

ESSENTIAL DUTIES, RESPONSIBILITIES AND ACCOUNTABILITIES :

• Reviews, approve and tracks executed production records.
• Reviews and approves production and QC investigations.
• Reviews lab sample results and manufacturing records related to qualification/validation activities.
• Conducts, write, and reviews quality related investigations as appropriate.
• Reviews and approves Master Production Records.
• Responsible for cGMP compliance of assigned manufacturing operations / areas.
• Completes QMS items as assigned.
• Is responsible for the conditional / final release of materials.
• Hosts customer and internal audits, as needed
• Conduct internal and external audits, as needed
• Participates in inspections by regulatory authorities
• Writes and reviews Annual Product Reviews/Product Quality Reviews
• Writes and reviews Product Validation / Qualification / Assessments documents.
• Writes and reviews Equipment Qualifications / Assessments documents.
• Writes and reviews Computerized Systems Validations / Assessments documents.
• Reviews, evaluates and approves minor equipment changes.
• Conducts GMP inspections.
• Conducts environmental monitoring.
• Reviews and approves CMC sections of DMFs as appropriate.
• Maintains QA databases for products / equipment as appropriate.
• Adheres to personal moral, ethical, legal, and behavioral conduct that is in compliance with the Siegfried Code of Conduct.
• Adheres to all applicable SHE and cGMP regulations e.g. ICH Q7, FDA, 21 CFR 210 and 211, etc.

Your profile

EDUCATION AND EXPERIENCE:

• A BA/BS degree in microbiology, biology, chemistry, or engineering and 3-5 years of experience in QA in a pharmaceutical manufacturing environment required, or an equivalent combination of education and experience.
• Thorough knowledge of cGMP in active pharmaceutical ingredient (API) manufacturing is preferable.

OTHER REQUIREMENTS:

• Must have excellent communication skills.
• Must be conscientious and detail oriented.
• Must have excellent computer skills (MS Office 365).
• Must be a team player.
• Must be able to self-manage daily work and set priorities.
• Must be able to manage projects and prioritize appropriately.
• Must be able to adhere to deadlines.

This position may be hired as a QA Specialist or Sr. QA Specialist, depending on the experience of the selected candidate. Our QA Specialist role carries a base salary of $78-85k with an at target 5% bonus. A Sr, QA Specialist has a base salary between $90-97k and a 5% at target incentive. Siegfried offers health, dental and vision coverage as well as life an disability insurance. Our 401k program offers a competitive match.

Working at Siegfried

Siegfried's work environment is dynamic and international. With a highly professional and motivated team, the company operates in a future-oriented business field. Siegfried possesses a unique culture that leverages cultural differences to create a competitive advantage. Siegfried places highest priority on providing a flexible, diverse and discrimination-free working environment in which employees can develop personally and professionally, advance innovation and deliver superior performance. We strive to provide a work environment where employees can take on challenging jobs and associated responsibilities that best serve their personal and technical development and can benefit from the success of our company. The company regulations in respect of compensation and career development opportunities apply to all Siegfried sites. Additional conditions of employment are governed by location-specific circumstances, legislation and customs.

Who we are

In the Midst of People's Lives - Across the Globe

The Siegfried Group is one of the world's leading Custom Development and Manufacturing Organizations (CDMOs) developing and producing active pharmaceutical ingredients (API), intermediates and finished dosage forms. As our core competence, we successfully integrate chemical and pharmaceutical capabilities into a single business model.

The Siegfried name stands for highest quality, efficiency, flexibility and safety. Present in Europe, Asia and North America, we serve a broad global customer base from major international pharmaceutical companies down to small biologic-pharmaceutical organizations. For them we develop and produce product innovations on a large scale to finished products. We integrate our offer seamlessly into the customers' value chain. Our comprehensive services range from early-stage Research & Development services such as synthesis, scale-up, formulation development, stability studies and method development all the way through to manufacturing services, ranging from preclinical R&D material for clinical trial purposes to commercial production.

We are able to produce about 200 of the approximately 1500 registered drug substances used in medicine. Moreover, we produce 20 percent of global demand for caffeine. Consequently, nearly 1 billion individuals come into contact with Siegfried products.

What we do in Pennsville

Pennsville is our drug substance manufacturing site for the US mar-ket and provides spray drying operations globally.

Main activities

• Pilot and commercial manufacturing of drug substances (APIs) and related intermediates
• All fully cGMP and SHE compliant

Features

• 3 GMP pilot suites: 0.1-2 m³ reactors
• 200m3 commercial capacity: 1-10 m³ reactors
• Successful transfer of new products to the commercial scale - Powerful rectification
• Spray drying in pilot and commercial scale for both isolation and dispersion technology
• Micronization in pilot and commercial

Strategic importance

• CMO for innovative drug substances and manufacturer of our opiates portfolio for the US market

Job Title: Client Experience Manager - Quality Assurance
Location: WM USA - 37 Upton Drive
Location Type: Remote
Website:
Group:

When you join Watson-Marlow Fluid TechnologySolutions, a part of the Spirax Group, you will be integrated into acooperative and encouraging team, participate in challenging yet critical work,and experience ongoing growth opportunities to help you achieve your fullpotential. Visit our website to learn more.

This role will focus on:

Watson-Marlow is seeking a proactive, customer-focused Client Experience Manager Quality Assurance (CEM) to support our top global Life Sciences customers.This strategic role bridges commercial and quality functions, ensuringseamless, transparent, and quality-centric engagement across the customerlifecycle. The CEM is a subject matter expert and trusted advisor who deliversexceptional quality service, fosters strong client relationships, and drivescontinuous improvement in how WMFTS communicates and collaborates withregulated customers. This role will develop tailored, proactive quality systemsaligned with global WMFTS resources that enhance the overall customer experience. The CEM will be responsible for deliveringthe value behind our quality as a service model to complement the productquality delivered by our factories.

What youll be doing

• Serve as the quality liaison between WMFTS and customer quality/regulatory teams.
• Speak the customers language - quality to quality to build trust and improve transparency.
• Own and streamline the delivery of quality documentation and responses to customer inquiries in the US.
• Define and manage KPIs for customer quality experiences (e.g., response times, documentation accuracy).
• Maintain a state of audit readiness through documentation control, factory mock audits, and training.
• Lead the creation and maintenance of customer-specific Quality Agreements and Service-Level Agreements.
• Track quality performance across the business and ensure continuous alignment with customer expectations.
• Coordinate customer change notifications to ensure clear, timely, and tailored communications.
• Lead structured, cross-functional responses to escalated quality issues.
• Communicate resolutions transparently and manage corrective/preventive actions.
• Partner with Sales, Quality, Operations, and Engineering to ensure unified communication and efficient execution of quality as a service.
• Implement and review KPIs related to quality engagement, responsiveness, and OTIF performance.
• Provide insights on quality deliverables to both internal teams and customers regularly.
• Ensure all customer quality requirements are met throughout the entire product lifecycle.
• Position WMFTS as a best-in-class quality as a service provider through insights and innovation.
• Lead the Voice of the Customer feedback loop for quality to drive business improvements.
• Engage in relevant industry groups, conferences, and events as a quality thought leader.
• Analyze competitor quality engagement strategies to position WMFTS as a best-in-class provider.
• Share WMFTS perspectives and stay ahead of regulatory and market trends.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Attend customer visits with sales team to better understand customer concerns and to build relationships.
• Perform other duties as assigned or directed by the manager.
• Maintain a safe work environment.

This is what youll need to be successful in this role

• Bachelors degree in Quality Management, Bioprocessing, Engineering, or a related field is preferred.
• Up to 50% travel, including international.
• Proven experience engaging with quality, regulatory, or audit functions in the Life Sciences industry.
• Expertise with quality management systems (QMS) and other digital documentation tools.
• Strong understanding of GMP, ISO 13485, and regulatory compliance frameworks.
• Experience in a global matrixed organization.
• Knowledge of medical device, biotech, or pharmaceutical industry standards.
• Ability to translate technical quality language into customer-friendly communication.
• Excellent interpersonal skills and high professionalism.
• Strong time management skills.
• Proficient in Windows applications and Microsoft Office programs such as MS Word, Excel, Outlook, PowerPoint, and MS
• Teams. Experienced CRM and ERP user, preferably Microsoft AX/Dynamics

Physical Demands

Mobility: This is a remote position that primarily requires sitting at a desk or computer workstation for extended periods, with occasional need to stand or move around to maintain health and well-being. Ability to regularly operate a computer keyboard and mouse.
Vision and Hearing: Ability to use a computer and read documents. Effective communication skills to interact with colleagues and clients through video conferencing tools.
Dexterity: Basic hand dexterity for typing and using computer peripherals

Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• RobustRetirement Plan: Benefit from a guaranteed 5% employercontribution to your 401K, plus an additional 3% employer match,empowering your financial security.
• Comprehensiveand Supportive Parental Leave: Experience our inclusive,gender-neutral parental leave policy, offering 16 weeks at 100% pay. Uponyour return, enjoy a gradual transition with a unique 80% work schedulewhile still receiving 100% of your pay for the first 6 months, ensuring abalanced reintegration into the workplace.
• GenerousTime Off: Enjoy ample time off to recharge and attend to life'scircumstances with generous vacation and well-being days, 9 observedholidays, 15 caregiver days, and 80 hours of annual sick leave.
• CommunityEngagement Opportunities: Make a difference with 3 paid volunteerdays each year, encouraging you to give back to the community and causesyou care about.
• AndMany More Benefits: Discover a wide range of additional perks andbenefits designed to support your well-being and professional growth. Weinvite you to explore all the ways we strive to create a fulfilling andrewarding work environment.

Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyones contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments.Learn more at Our Inclusion Commitments.

Equal Opportunity Employer
Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

CompanyOverview

At Watson-Marlow Fluid Technology Solutions, we are driven by innovationand are dedicated to creating an inclusive workplace where everyone isempowered to make a difference. As a world leader in manufacturing peristalticpumps and associated fluid path technologies for the life sciences and processindustries, we offer a wide range of products, including tubing, specialisedfilling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, aFTSE100 and FTSE4Good multi-national industrial engineering Group withexpertise in the control and management of steam, electric thermal solutions,peristaltic pumping and associated fluid technologies.

Our purpose is to createsustainable value for all our stakeholders as we engineer a more efficient,safer and sustainable world. Our technologies play an essential role incritical industrial processes and industrial equipment across industries asdiverse as Food & Beverage, Pharmaceutical & Biotechnology, PowerGeneration, Semiconductors and Healthcare. With customers in 165 countries, weprovide the solutions that sit behind the production of many items used indaily life, from baked beans to mobile phones!

Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that weoperate. We support our colleagues to make their difference for each other aswell as customers, communities, suppliers, our planet and shareholders bycreating a truly equitable working environment where everyone feels included.

#J-18808-Ljbffr

What You'll Do:

• Typically work Monday through Friday, 8 am to 5 pm, earning competitive pay and excellent benefits including health, Rx, 401K, PTO days, paid holidays, and weekly pay.
• Coordinate with USDA: Act as the primary liaison between USDA and warehouse operations, assist with inspections, and ensure proper communication and compliance.
• Inspection & Load Management: Stamp loads per USDA specifications, pull products for inspection, and manage the collection, re-stacking, and destruction of refusals after USDA approval.
• Sanitation & Compliance: Perform corrective actions to meet sanitation standards, clean and sanitize inspection areas, and complete SSOP checklists.
• Documentation & Tracking: Maintain lab logs, track refuse entries, and coordinate inspection rounds to ensure accurate record-keeping and process flow.
• Recall & Alert Handling: Receive product recalls and alerts, and promptly distribute information to the appropriate management personnel.

What Experience and Education You Need :

• High school diploma or GED

What Could Set You Apart :

• Exercise good judgement in managing time efficiently.

• Clear and concise verbal and written communication skills.

• Ability to work effectively within a team to complete projects.

• Ability to work independently with little to no supervision while still achieving projects and deadlines.

• Ability to learn and adapt to dynamic subject materials

Physical Requirements :

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job

• Talking, hearing, and seeing are important elements of completing assigned tasks

• Ability to work in a cold environment

• Ability to lift, carry, position, or move objects weighing up to 60 pounds

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer:

Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $20.00 hourly. Rate may vary based on work location.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.

ABOUT US

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

**Software Quality Assurance Manager - Hybrid USA** **R0049439** **| DXG | FCC CS Software Development | Wolters Kluwer**
**About the Role**
As the **Manager, Software Quality Assurance** , you will lead a dynamic team responsible for ensuring that our software applications meet the highest standards of quality and reliability. This entry-level management role involves overseeing the daily activities of quality assurance professionals, coordinating testing processes, and driving continuous improvement in software quality. Your work will directly impact user satisfaction by ensuring that our products deliver exceptional performance and functionality.
**Hybrid** : Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. You will report to the **Director, Product Software Engineering,** and work under the leadership of the **Vice President, Product Software Engineering** . This role is a part of **DXG | FCC CS Software Development | WK DXG U.S, Inc. |** Please view the site office location directory for potential office preferences nationwide. | About Us** : Job Qualifications (minimum -** **4 years** **):**
+ **Exposure To Containers**
+ **Test Automation Tools:** Familiarity with tools like Selenium, JUnit, or similar.
+ **Test Planning:** Ability to create and review comprehensive test plans.
+ **Defect Management:** Proficiency in tracking and managing software defects.
+ **QA Processes:** Understanding of quality assurance methodologies and processes.
+ **Communication:** Effective communication skills to collaborate with development teams and report progress.
+ **Attention to Detail:** Keen eye for identifying potential quality issues.
+ **Leadership:** Basic team supervision and coordination skills.
+ **Problem-Solving:** Ability to troubleshoot and resolve testing-related issues.
+ **Travel** : Around twice a year (Per business demand)
+ Manages a team of at least **4-5 full-time employees (FTEs) and** Oversees **5+ contractors** , with the number subject to change based on workload and project demands.
+ Responsible for **people management** , including performance reviews, 1:1 meetings, coaching, and development planning.
+ Candidates must be **comfortable leading both direct reports and contingent staff** in a dynamic, fast-paced environment.
**Essential Duties and Responsibilities**
- Supervise the daily activities of entry-level QA professionals.
- Coordinate the execution of manual and automated tests.
- Ensure adherence to QA processes and methodologies.
- Review and approve test cases and test plans.
- Monitor and report on testing progress and defect status.
- Collaborate with development teams to resolve quality issues.
- Implement and enforce quality metrics and standards.
- Participate in code reviews to ensure test coverage.
- Conduct regular team meetings to discuss project status and challenges.
- Provide training and mentorship to team members.
**Additional Information:** ?
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - ?
Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services? Wolters Kluwer reported 2022 annual revenues of 5.5 billion. The group serves customers in **over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. ?**
**·** **Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84?**
**·** **Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023** ?
**·** **WK** **#1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023** **?**
**?**
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. ?They're not intended to be an exhaustive list of all responsibilities and requirements?The job description provided is subject to revision and modification at any time?** #LI-Hybrid
USA-DE-Wilmington-Orange St (Delaware) | USA-GA-Kennesaw-Chastain Meadows Ct NW (Georgia) | USA-KS-Wichita-East Douglas (Kansas) | USA-MO-Clayton-South Central Ave (Missouri) | USA-OH-Columbus-Easton Commons Way (Ohio) | USA-PA-Philadelphia-Market St (Pennsylvania) | USA-TX-Austin-Brazos St (Texas) | USA-TX-Austin-Southwest Pkwy (Texas) | USA-TX-Coppell-Rombauer Rd (Texas) | USA-TX-Dallas-Bryan St (Texas) | USA-WI-Madison-Junction Rd (Wisconsin)
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.