What Jobs are available for Quality Assurance in Providence?

**Summary:**
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Quality Assurance Lead Responsibilities:
1. Build a test-driven engineering culture that drives improvements in quality.
2. Implement process changes to scale testing efforts across multiple products.
3. Plan, develop and execute test coverage for multiple platforms.
4. Identify, test, track and report KPI trends over the course of the projects.
5. Diagnose issues, report defects, and propose regression tests to discover reoccurrences.
6. Work with engineers and project leads to triage and prioritize issues for resolution.
7. Own the process of creating metrics to measure and monitor product performance.
8. Partner with Automation and Infrastructure team to leverage automation to allow better reliability and scalability.
9. Telecommuting is permitted from anywhere in the U.S.
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree (or foreign equivalent) in Computer Science, Engineering or related field and 5 years of progressive, post-baccalaureate work experience in the job offered or in a related occupation
11. Experience must include 5 years in the following:
12. 1. Test planning., test designing and execution, performance and stress testing, implementing and maintaining quality test automation
13. 2. Debugging applications on Platform, PC, and Mobile components
14. 3. Coding in Python, Java, or C
15. 4. Building, shipping, and maintaining commercial software
**Public Compensation:**
$189,520/year to $215,160/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

**Summary:**
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Quality Assurance Lead Responsibilities:
1. Build a test-driven engineering culture that drives improvements in quality.
2. Implement process changes to scale testing efforts across multiple products.
3. Plan, develop and execute test coverage for multiple platforms.
4. Identify, test, track and report KPI trends over the course of the projects.
5. Diagnose issues, report defects, and propose regression tests to discover reoccurrences.
6. Work with engineers and project leads to triage and prioritize issues for resolution.
7. Own the process of creating metrics to measure and monitor product performance.
8. Partner with Automation and Infrastructure team to leverage automation to allow better reliability and scalability.
9. Telecommuting is permitted from anywhere in the U.S.
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree (or foreign equivalent) in Computer Science, Engineering or related field and 5 years of progressive, post-baccalaureate work experience in the job offered or in a related occupation
11. Experience must include 5 years in the following:
12. 1. Test planning., test designing and execution, performance and stress testing, implementing and maintaining quality test automation
13. 2. Debugging applications on Platform, PC, and Mobile components
14. 3. Coding in Python, Java, or C
15. 4. Building, shipping, and maintaining commercial software
**Public Compensation:**
$189,520/year to $215,160/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Cytel is seeking a visionary Vice President, Quality Assurance (QA) to lead our global QA function. This executive role ensures the highest standards of compliance with Good Clinical Practice (GCP) and international regulations, while driving innovation in quality oversight. The Vice President will provide strategic direction, oversee quality systems and audits, lead global inspection readiness, and build a high-performing QA team that partners with the business to deliver excellence.
+ Provide strategic leadership for Cytel's global QA organization, ensuring alignment with company objectives.
+ Oversee the Quality Management System (QMS), audits, vendor oversight, data integrity, and regulatory inspection readiness.
+ Drive adoption of risk-based quality management to improve efficiency and compliance.
+ Serve as Cytel's senior representative in regulatory inspections and engagements.
+ Partner with internal and external stakeholders to ensure quality practices support innovation and operational success.
+ Lead, mentor, and develop a global team of QA professionals, fostering collaboration, accountability, and growth.
+ Master's degree in life sciences, computer sciences, or related discipline; MBA preferred.
+ 15+ years of progressive QA leadership experience in pharmaceutical, biotechnology, or CRO environments.
+ Deep knowledge of GCP, ICH guidelines, and international regulatory inspection practices.
+ Proven success building and leading global QA teams in complex organizations.
+ Strong business acumen with experience in strategic planning, resource management, and executive-level decision-making.
+ Excellent communication, influencing, and leadership skills with the ability to thrive in a dynamic, fast-paced environment.
**Why Join Us?**
At Cytel, we are united by our mission to advance life sciences and improve patient outcomes. As part of our leadership team, you'll have the opportunity to shape the future of global quality practices, collaborate with world-class experts, and make a lasting impact on the industry. We offer a flexible and inclusive work environment, competitive compensation, and opportunities for professional growth in a company that values innovation, integrity, and excellence.
Cytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Description & Requirements

We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.

As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.

The Quality Assurance Supervisor is responsible for supporting and overseeing a team of QA Analysts to ensure adherence to production standards and that all project service level requirements and goals are met. The QA Supervisor acts as a primary source of reference and assists with escalated issues or cases as needed in a fast-paced, high-volume environment. This is a remote position.

Per contact requirements, this position is open only to U.S. citizens.

***Please note that this position is contingent upon bid award***

Essential Duties and Responsibilities:

- Assist management with department/project objectives.

- Provide ongoing supervision to assigned staff.

- Responsible for reporting issues, problems, and concerns to management.

- Complete daily, weekly, and monthly reports.

- Participate in the training of new staff.

- Assist the Manager in preparing presentation schedules and staff development plans.

- Monitor workload and coordinates schedules.

- Responsible for coaching team, setting expectations, conducting performance appraisals, and providing career development, corrective action and recognition for assigned staff.

- Monitor and evaluate performance.

- Educate specialists on department objective and performance metrics.

- Conduct quality reviews of the work of specialists to ensure accuracy and provides coaching when required and recognizes specialists with superior performance.

- Evaluate the need for training to ensure specialists maintain current knowledge of multiple programs.

- Provide the Manager with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.

- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.

- Responsible for adhering to established safety standards.
- Perform other duties as assigned by management.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

- At least three (3) years of quality assurance in healthcare, medical documentation, government contracting, or a similar environment.

- Minimum of one (1) year of people management experience, preferably overseeing QA or QC staff.

- Excellent attention to detail and analytical skills.

- Excellent organizational, interpersonal, written, ability to and verbal communication skills.

- Prior experience in a call center environment preferred.

- Per contact requirements, this position is open only to U.S. citizens.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

50,000.00

Maximum Salary

$

89,000.00

Description & Requirements

Maximus is currently seeking Acting Quality Assurance Coordinator's to support our Maryland Health Insurance Exchange (MD HIX) project. This is a remote opportunity. As the Acting Quality Assurance Coordinator, you'll be responsible for monitoring, evaluating and directing staff members on the quality of work performed as measured against project standards, contractual requirements and performance measures.

Essential Duties and Responsibilities:

- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.

- Assist with the development, design, and recommend strategies or activities intended to improve performance.

- Assist with the development, analysis and distribution of project reports and performance indicators.

- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.

- Conduct monitoring activities for quality assurance purposes.

- Assist with monitoring performance and meeting contractual requirements.

- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.

- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.

- Assist with staff training, as necessary.

- Perform other duties as may be assigned by corporate management.

Minimum Requirements

- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.

- Experience on the MD HIX project required.
- Must be willing and able to accept an acting position.

- Quality Assurance experience preferred.

Home Office Requirements:

- Internet speed of 20mbps or higher required (you can test this by going to

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

19.00

Maximum Salary

$

21.00

**Become a part of our caring community and help us put health first**
The Quality Assurance Professional 2 develops and implements programs to establish and maintain quality standards of existing products and services, as well as developing programs to focus employees on the quality of care given to patients. The Quality Assurance Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Quality Assurance Professional 2 develops policies, procedures and methods to check operational quality and improve same. Trains and/or coaches staff and management in areas such as quality improvement, process management and reliability science. Maintains communications with administration, medical staff and department heads regarding quality assurance activities. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
**Use your skills to make an impact**
**Required Qualifications**
+ BSN or RN required
+ 3+ years' experience in nursing within a direct patient care setting
+ Excellent organizational skills
+ Demonstrated strong written and oral communication skills
+ Excellent PC skills (including MS Word, Excel and Access) required.
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
+ Demonstrated understanding of reviewing policies and procedures
+ If located in Louisville, KY or commutable distance this role will be hybrid from the Waterside Building.
**Preferred Qualifications**
+ Experience in managed care or health care administration
+ Prior experience working in a system analytics and/or data warehousing environment
**Additional Information**
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$65,000 - $88,600 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**Job Title:** Quality Assurance Inspector 3rd Shift
The Quality Assurance Inspector I is responsible for performing inspections on all products for either Assembly or Injection Molding, ensuring compliance with quality standards and specifications.
**Essential Duties and Responsibilities:**
+ Perform variable and attribute inspections on products based on the sampling plan and document findings.
+ Interpret basic blueprint dimensions and notes specific to inspected parts.
+ Package, weigh, and label products, recording accepted and rejected amounts.
+ Conduct measurements using luer gauges, go/no-go pins, digital calipers, optical comparators, tensile testers, and other equipment.
+ Perform functional testing to ensure product quality.
+ Properly care for and maintain measuring and test equipment.
+ Determine product acceptability based on workmanship standards and procedures.
+ Disposition products as approved or rejected.
+ Conduct sorting and rework as needed.
+ Perform other duties as assigned.
**Education and Experience Requirements:**
+ High school diploma or GED required.
+ Basic math skills.
+ Ability to read, write, speak, and comprehend English.
+ Ability to work effectively in a team environment.
+ Prior quality assurance experience preferred.
**Pay Details:** $21.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

_***The location for this position is virtual/remote***_
This is your chance to be part of an in-house Brand Operations team that works to ensure that Hotel owners and General Managers have the tools and resources that they need to be successful. As a Quality Assurance Manager on the Quality Assurance (QA) team reporting to an Area Manager of QA, you will visit 100 hotels in your territory and will evaluate and conduct inspections of designated hotels. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety and brand standards.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off (PTO)
+ Learn more about the rest of our benefits ( Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique.
**What your day-to-day will be like:**
+ Perform routine Quality Assurance evaluations
+ Address inquiries and communications made internally, both verbally and in written communications
**How you will collaborate with others:**
+ Communicate with Peers, Area Managers, Sr. Directors, Vice Presidents, Brand teams, Design and Construction, Owners, Management companies, and General Managers to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans
**What projects you will take ownership of:**
+ Territory Management, Expense Management, Audits completed and annual goals.
+ Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and any projects assigned are submitted by established deadlines
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five (5) years of management experience - Hotel Operations
+ Three (3) years of experience as a General Manager or Department Head in a Focused Service hotel
+ Travel up to 90%
+ Have a Valid Driver's license
**It would be useful if you have:**
+ Food Safety Certification
+ Project management skills. Working knowledge of product replacement cycles, renovations and physical upgrades.
+ Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands ( . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog ( and Instagram ( to learn more about what it's like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us ( if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $5,000 - 110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE
**Job:** _Brands_
**Title:** _Manager, Quality Assurance- Focused Service_
**Location:** _null_
**Requisition ID:** _COR015EP_
**EOE/AA/Disabled/Veterans**

Description & Requirements

Maximus is currently hiring a Limited Services Quality Assurance Coordinator to support our CA Lifeline team. This is a temporary remote position for candidates with Quality Assurance/Quality Control experience.
This role is pivotal in evaluating and improving the quality of work, ensuring alignment with project standards and contractual requirements. With a focus on quality performance monitoring and research, you'll contribute to the development of strategies for enhanced customer satisfaction and waste, fraud and abuse investigation. Your commitment to meeting standards and fulfilling assigned duties will be integral to the team's success.

At Maximus we offer a wide range of benefits to include:

- Work/Life Balance Support - Flexibility tailored to your needs

- Competitive Compensation - Bonuses based on performance included

- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- Paid Time Off Package - Enjoy paid time off, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- Tuition Reimbursement - Invest in your ongoing education and development.

- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- Professional Development Opportunities - Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.

- Assist with the development, design, and recommend strategies or activities intended to improve performance.

- Assist with the development, analysis and distribution of project reports and performance indicators.

- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.

- Conduct monitoring activities for quality assurance purposes.

- Assist with monitoring performance and meeting contractual requirements.

- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.

- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.

- Assist with staff training, as necessary.

- Perform other duties as may be assigned by corporate management.

- Monitor and investigate waste, fraud and abuse incidents.

Minimum Requirements

- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.

- Intermediate Microsoft Office knowledge or experience, with a particular emphasis on basic Excel required.

- 6+ months of Quality Assurance or Quality Control experience preferred.

Home Office Requirements:

- Internet speed of 20mbps or higher required (you can test this by going to Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

18.00

Maximum Salary

$

19.50