628 Retail jobs in Gahanna

POSITION PURPOSE

The Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.

ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)

Customer Focus:

• Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.
• Meets customers needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
• Expedites point of sale transactions at the time of the sale.
• Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.

Brand Execution:

• Ensures store visual standards are set to company direction.
• Executes replenishment process, recovers, and cleans the sales floor to company standard.
• Completes merchandise floor sets according to visual standards and directives.
• Maintains solid product knowledge and merchandise presentation.
• Articulates current promotional events and the brand loyalty program with the customer.

Drive Growth:

• Minimizes store loss by providing exceptional customer service.
• Maintains housekeeping standards to ensure a positive experience for customers and team.
• Meets or exceeds company productivity standards for all operational processes.
• Achieves daily goals as established by management.

Team Development:

• Establishes and maintains a cooperative working relationship with all members of the team.
• Adapts performing assignments as requested.
• Supports management direction of store.
• Supports, trains, and coaches others to success.
• Adheres to all company policies and safety procedures as directed by the company.

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated customer engagement skills.
• Ability to handle multiple tasks concurrently.
• High school diploma or GED preferred.
• Ability to communicate effectively with customers and employees.
• Retail/specialty apparel knowledge and experience preferred.

PHYSICAL DEMANDS

• Ability to lift 40 pounds on a regular basis.
• Ability to stand for long periods of time; climb up and down a ladder.
• Constant walking and standing; frequent bending, stooping and reaching.

AVAILABILITY REQUIREMENTS

• Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
• Any availability changes must be approved by the Store Manager and will be approved based on business needs.
• Scheduled working shifts from 3-8 hours in length (applicable state laws apply).
• Minimum number of hours is not guaranteed.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address: 8173 E Broad St

Location: USA TJ Maxx Store 0455 Reynoldsburg OH

This position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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