What Jobs are available for Seaworld in Orlando?

**_At Towne Park, it's more than a job, you can make an impact._**
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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**Job Details**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $11 per hour plus $- 9 per hour in tips.
**Work Schedule:** The work schedule for this position is open availability.
**Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
**SUMMARY**
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
**ESSENTIAL FUNCTIONS**
**Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.**
**Descriptive Statement(s) - % of Time**
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
**The total amount of time for all functions of the job - 100%**
**QUALIFICATIONS**
**Education:**
+ High school diploma or general education degree (GED)
**Required Licensure, Certification, etc.:**
+ Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
**Work Experience:**
+ One (1) month related experience and/or training; OR equivalent combination of education and experience
**Knowledge:**
+ Knowledge of principles and processes for providing customer and personal services.
**Skills:**
+ Ability to read and write standard English language
+ Ability to read and comprehend simple instructions, short correspondence and memos
+ Ability to write simple correspondence
+ Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
+ Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
+ Ability to understand 24 hour and military time systems
+ Ability to understand rates applicable to time passed
+ Ability to operate a manual transmission is highly desirable
+ Perform parallel parking
**SCOPE**
**Authority to Act:**
+ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
**Budget Responsibility:**
+ The employee has control over resources available only.
**WORKING CONDITIONS & PHYSICAL DEMANDS**
_The_ **_working conditions and physical demands_** _described here are representative of those that must be met by an associate to_ **_successfully perform the essential functions of this job_** _. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
**Physical Requirements**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Lifting Requirements**
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
**Working Environment**
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
**Travel**
Travel of up to 5% may be required.
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our client is seeking a visionary Theme Park Experience Designer to join their creative team in the vibrant heart of Orlando, Florida . This is an on-site position where you will play a pivotal role in conceptualizing and developing immersive and unforgettable experiences for theme park guests. You will be responsible for translating creative visions into tangible attractions, shows, and environments, ensuring every guest interaction is engaging, memorable, and exceeds expectations. Your duties will include storyboard creation, environmental design, character development, and collaborating with engineering, architectural, and production teams to bring these concepts to life. The ideal candidate will have a profound understanding of narrative design, guest psychology, and cutting-edge entertainment technologies. A strong portfolio showcasing innovative theme park attractions or immersive entertainment projects is essential. You will conduct research into current trends, emerging technologies, and guest preferences to inform design decisions. This role requires exceptional creativity, strong visual storytelling abilities, and the capacity to work collaboratively in a fast-paced, deadline-driven environment. You will be instrumental in shaping the future of entertainment and creating magical moments for millions of visitors.

Responsibilities:

• Conceptualize and design innovative theme park attractions, shows, and themed environments.
• Develop detailed storyboards, concept art, and 3D models for proposed attractions.
• Collaborate with cross-functional teams including architects, engineers, writers, and producers.
• Ensure the narrative and thematic consistency across all guest experiences.
• Conduct research on industry trends, guest preferences, and new technologies.
• Oversee the creative development process from concept to final execution.
• Present design concepts and proposals to stakeholders.
• Ensure the safety, accessibility, and operational feasibility of all designs.
• Contribute to the overall artistic direction and brand identity of the park.

Qualifications:

• Bachelor's degree in Fine Arts, Industrial Design, Architecture, Thematic Design, or a related creative field.
• Minimum of 7 years of experience in theme park design, attraction development, or immersive entertainment design.
• A compelling portfolio demonstrating creative excellence in relevant projects.
• Proficiency in 2D and 3D design software (e.g., Adobe Creative Suite, SketchUp, Maya).
• Strong understanding of storytelling, narrative development, and guest psychology.
• Excellent visual communication, presentation, and interpersonal skills.
• Ability to work effectively in a collaborative team environment.
• Passion for theme parks and creating magical guest experiences.

This is a unique opportunity to leave your mark on world-class entertainment destinations.

Our client is seeking a dynamic and experienced Theme Park Operations Manager to oversee the daily operations of a world-class entertainment venue. This role demands a leader with a passion for guest experience and a proven ability to manage complex operational functions. You will be responsible for ensuring the safety, efficiency, and profitability of various park departments, including attractions, food and beverage, retail, and guest services. A key aspect of this role involves collaborating with department heads to set operational goals, develop strategic plans, and implement best practices. The ideal candidate will possess strong leadership, problem-solving, and communication skills, with a keen eye for detail and a commitment to exceeding guest expectations. This role offers a hybrid work model, balancing on-site supervision with remote administrative tasks.

Key Responsibilities:

• Manage and direct the day-to-day operations of theme park departments to ensure seamless service delivery.
• Develop and implement operational policies and procedures to enhance guest satisfaction and safety.
• Oversee staff scheduling, training, and performance management for all operational teams.
• Monitor operational budgets, control costs, and identify opportunities for revenue enhancement.
• Ensure compliance with all safety regulations, health standards, and local ordinances.
• Collaborate with marketing and entertainment teams to support park events and promotions.
• Conduct regular park inspections to identify and address any operational issues or maintenance needs.
• Analyze operational data to identify trends, measure performance, and implement improvement strategies.
• Serve as a point of contact for guest feedback and resolve escalated guest issues promptly and professionally.
• Foster a positive and productive work environment for all park staff.
• Location: Primarily based in **Orlando, Florida**, with flexibility for hybrid work arrangements.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in theme park operations or a similar leisure and entertainment management role.
• Demonstrated leadership experience with the ability to motivate and manage diverse teams.
• Strong understanding of park operations, including attraction safety, guest flow, and F&B/retail management.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in operational planning, budgeting, and performance analysis.
• Ability to work flexible hours, including weekends and holidays, as required.
• Experience with park management software and systems.
• A passion for the entertainment industry and delivering exceptional guest experiences.

Our client, a leading entertainment innovator, is seeking a highly creative and experienced Senior Theme Park Experience Designer to join their dynamic team in **Orlando, Florida, US**. This role is pivotal in shaping the guest journey and creating immersive, unforgettable attractions. The successful candidate will be responsible for conceptualizing and developing innovative themes, storylines, and interactive elements for new and existing theme park projects. You will collaborate closely with cross-functional teams, including creative directors, engineers, architects, and operational staff, to translate visionary concepts into tangible, high-quality experiences. Key responsibilities include leading brainstorming sessions, developing detailed experience narratives, creating storyboards and concept art, and ensuring the seamless integration of all experiential components. You will also conduct guest research and competitive analysis to identify emerging trends and opportunities for innovation. The ideal candidate possesses a strong portfolio showcasing a proven track record in designing compelling and scalable entertainment experiences, preferably within the theme park or attraction industry. A deep understanding of storytelling, user-centered design principles, and the technical aspects of attraction development is essential. You will be expected to present ideas and project updates to stakeholders at all levels, effectively communicating the creative vision and strategic rationale behind design decisions. This role requires exceptional problem-solving skills, meticulous attention to detail, and the ability to manage multiple projects simultaneously in a fast-paced environment. We are looking for a passionate individual who thrives on pushing creative boundaries and delivering exceptional entertainment value. Join us and leave your mark on the future of magical experiences.

Qualifications:

• Bachelor's degree in a related field (e.g., Fine Arts, Thematic Design, Architecture, Film) or equivalent practical experience.
• Minimum of 7 years of experience in experience design, theme park attraction development, or a closely related field.
• Proven experience leading creative projects from concept to completion.
• Proficiency in relevant design software (e.g., Adobe Creative Suite, SketchUp, Maya) is a plus.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively both independently and as part of a collaborative team.
• A passion for storytelling and creating immersive environments.
• Willingness to travel as needed for site visits and project meetings.

Our client, a premier entertainment destination, is looking for a visionary Director of Theme Park Operations to oversee and enhance the daily operations of its world-class theme parks in **Orlando, Florida**. This executive role demands exceptional leadership, strategic thinking, and a proven track record in managing large-scale entertainment venues. You will be responsible for ensuring the highest standards of guest experience, operational efficiency, safety, and profitability across all park divisions. Key responsibilities include developing and implementing strategic operational plans, managing budgets and financial performance, leading and motivating a diverse workforce of operational staff, fostering a culture of safety and compliance, overseeing attraction and entertainment operations, managing vendor relationships, and collaborating with marketing and creative teams to drive innovation and guest satisfaction. The ideal candidate will have extensive experience in theme park management or a related high-volume entertainment industry. Strong analytical and problem-solving skills are essential, as is the ability to thrive in a fast-paced, demanding environment. You must be adept at crisis management and possess excellent communication and interpersonal skills. This role requires a leader who is passionate about delivering unforgettable experiences to millions of guests each year. The ability to think creatively and implement new initiatives that enhance park operations and guest engagement is paramount. We are looking for someone who can inspire teams, drive continuous improvement, and ensure the long-term success and growth of our iconic theme park properties. This position offers a competitive salary, comprehensive benefits, and the opportunity to shape the future of family entertainment.

Our client, a leader in the entertainment and leisure industry, is looking for a dynamic and experienced Director of Theme Park Operations to oversee the day-to-day management of their flagship park. This pivotal role is responsible for ensuring exceptional guest experiences, maintaining operational efficiency, and driving profitability. Located in the heart of the theme park capital, **Orlando, Florida, US**, this position requires a hands-on leader who can inspire and manage large, diverse teams. You will be accountable for all aspects of park operations, including attraction management, food and beverage, retail, guest services, safety, and security. The ideal candidate will have a proven ability to develop and implement strategic operational plans, manage budgets effectively, and foster a culture of safety and excellence. Strong leadership, communication, and problem-solving skills are essential. You will work closely with marketing, finance, and human resources to achieve business objectives and enhance the overall guest journey. Experience in large-scale event management, visitor attractions, or hospitality is highly preferred. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 7 years of progressive operational leadership experience in the theme park or entertainment industry, is required. This is an incredible opportunity to shape the future of a world-renowned attraction and create unforgettable memories for millions of guests.

Our client, a world-renowned entertainment company, is seeking a highly creative and innovative Senior Theme Park Experience Designer to join their dynamic team in **Orlando, Florida, US**. This role is pivotal in conceptualizing and developing immersive and unforgettable guest experiences for new and existing theme park attractions. You will be responsible for translating creative visions into tangible guest journeys, ensuring seamless integration of narrative, technology, and physical space.

The ideal candidate will possess a strong background in themed entertainment design, a keen eye for detail, and a passion for storytelling. You will collaborate closely with cross-functional teams, including architects, engineers, content creators, and operations specialists, to bring ambitious projects to life. Your responsibilities will include developing detailed concept art, storyboards, ride system schematics, and experiential flow maps. You will also conduct guest research, analyze market trends, and present design proposals to senior management.

Key Responsibilities:

• Conceptualize and design groundbreaking theme park attractions and experiences that captivate audiences.
• Develop comprehensive design documentation, including conceptual designs, sketches, storyboards, and presentations.
• Collaborate with multidisciplinary teams to ensure cohesive and integrated design solutions.
• Oversee the guest journey from initial concept through to final implementation, ensuring quality and impact.
• Conduct thorough research on industry trends, new technologies, and guest demographics to inform design decisions.
• Present design concepts and project updates effectively to stakeholders and leadership.
• Provide creative direction and mentorship to junior design staff.
• Ensure all designs comply with safety regulations and operational requirements.

Qualifications:

• Bachelor's degree in Design, Architecture, Fine Arts, or a related field; Master's degree preferred.
• Minimum of 7 years of experience in theme park design, attraction development, or immersive entertainment.
• Proven track record of successfully delivering complex, large-scale entertainment projects.
• Proficiency in industry-standard design software (e.g., AutoCAD, SketchUp, Adobe Creative Suite).
• Exceptional storytelling and narrative development skills.
• Strong understanding of user experience (UX) principles in physical spaces.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively in a fast-paced, collaborative environment.
• Willingness to travel as needed.

This is an exceptional opportunity to shape the future of entertainment and create magical experiences that will be cherished for years to come. Join us in building the next generation of world-class attractions in the heart of Florida.

Our client is seeking a visionary and results-driven Director of Theme Park Operations to oversee all operational aspects of a world-class entertainment facility located in Orlando, Florida, US . This senior leadership role demands exceptional strategic planning, team management, and a profound understanding of guest experience and safety protocols within a high-volume theme park environment. The Director will be responsible for ensuring the efficient and safe delivery of all park attractions, shows, food and beverage services, retail operations, and guest support functions. You will lead a large team of operational managers and staff, fostering a culture of excellence, innovation, and continuous improvement.

Key Responsibilities:

• Develop and execute strategic operational plans to enhance guest satisfaction, operational efficiency, and profitability.
• Manage daily park operations, ensuring seamless execution of all attractions, entertainment, and services.
• Oversee budgeting, financial performance, and resource allocation for the operations department.
• Implement and enforce rigorous safety standards, compliance regulations, and emergency procedures.
• Lead, mentor, and develop a diverse team of operational managers and front-line staff.
• Drive initiatives to improve the overall guest experience, from arrival to departure.
• Collaborate with marketing, creative, and maintenance departments to align operational strategies with business objectives.
• Analyze operational data to identify trends, areas for improvement, and opportunities for innovation.
• Manage relationships with external vendors and suppliers.
• Serve as a key member of the senior management team, contributing to the overall strategic direction of the park.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field; Master's degree preferred.
• 10+ years of progressive leadership experience in theme park or large-scale entertainment operations.
• Proven track record of successfully managing complex operational budgets and driving profitability.
• Extensive knowledge of theme park safety regulations and best practices.
• Demonstrated ability to lead, motivate, and develop large teams.
• Exceptional problem-solving, decision-making, and analytical skills.
• Strong understanding of guest service principles and experience in delivering exceptional guest experiences.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
• Proficiency in relevant operational software and systems.

This is an unparalleled opportunity to lead operations at one of the most exciting destinations in the world.

Our client, a world-renowned entertainment destination in Orlando, Florida, US , is seeking an exceptional Executive Chef to lead culinary innovation and operations across multiple high-volume theme park venues. This pivotal role demands a creative culinary artist with extensive experience in managing large-scale food and beverage operations, developing diverse menus, and upholding the highest standards of quality and safety. The Executive Chef will be responsible for overseeing all kitchen staff, from sous chefs to line cooks, ensuring exceptional food preparation and presentation. Key duties include menu conceptualization, recipe development, cost control, inventory management, and maintaining strict adherence to health and safety regulations. You will also play a crucial role in training and mentoring culinary talent, fostering a positive and productive work environment. This position requires a strategic thinker who can collaborate with marketing and operations teams to create unique dining experiences aligned with park themes and guest expectations. A passion for culinary excellence, combined with strong leadership and organizational skills, is essential. The ideal candidate will have a deep understanding of food trends, a commitment to sourcing high-quality ingredients, and the ability to manage budgets effectively while maximizing profitability. Join us to craft unforgettable culinary journeys for millions of guests annually.