Client Relations Associate

75215 Park Cities, Texas Elite GI.

Posted 2 days ago

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Job Description

At Elite Generations , our dedicated team is deeply committed to making a positive impact on our community. We're looking for a Client Relations Associate to provide exceptional assistance to our nonprofit clients, new and existing, in their efforts to expand their charitable outreach. In this role, you'll take a proactive approach to support innovative fundraising initiatives that bolster community contributions for our partnered charities. The Client Relations Associate will be a key player in executing direct marketing campaigns and engaging with individuals to champion our client's causes and missions. This role also opens the door to advancement opportunities within the company, contingent on successful execution of community-focused marketing campaigns and a demonstrable track record of enhancing outreach and funding for our clients. Responsibilities of a Client Relations Associate: Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele Continuous Learning : Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations **Please note: This is an entry-level role with an immediate start date. Local candidates in the Dallas area are strongly encouraged to apply. Requirements of a Client Relations Associate: While a background in customer service, sales, or marketing is preferred, it is not mandatory Possess 1-3 years of experience in a customer-facing role to excel in managing relationships Exhibit a strong desire to actively contribute to the community by supporting charitable causes Available for in-person meetings and training sessions at our office Comfortably address both small and large groups, displaying strong communication skills Thrive in both independent and team-based work environments Exemplifying a solution-oriented attitude and a willingness to support team-members #LI-Onsite #J-18808-Ljbffr

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Frontier Client Relations Associate

75215 Park Cities, Texas SI SERVICES INC

Posted 4 days ago

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WE ARE HIRING A SPIRITED FRONTIER CLIENT RELATIONS ASSOCIATE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an entry level Frontier Client Relations Associate. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The entry level Frontier Client Relations Associate is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people-person who loves interacting with others and making lasting memories, ourentry level Frontier Client Relations Associate Role is for you! Frontier Client Relations Associate Responsibilities: Work directly with consumers to assess their needs and preferences to ensure customer satisfaction Forge long-lasting relationships and trust with customer accounts through open and interactive communication Generate sales leads and create potential business opportunities for the company Attend regular training sessions for our Customer Service Associate to ensure a comprehensive understanding of our products and offerings Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients’ standards Keep records of customer interactions, process customer accounts, and handle confidential customer information Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner Frontier Client Relations Associate Qualifications: Proven customer service or retail sales experience is preferred but not required A high school diploma or GED Ability to multitask, prioritize and manage time effectively Excellent communication and presentation skills Passion for delivering excellent customer service Ability to adapt and work alongside different characters, including customers and team members Desire to have FUN and bring positive energy into the workplace This is an entry level role, and we provide full training for the right candidate! If you feel that you are a good fit for this position, we highly encourage you to apply. One of our associates will be in contact with you within 24-48 hours. #J-18808-Ljbffr

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Director, Platform Management & Client Relations

75219 Dallas, Texas SitusAMC

Posted 12 days ago

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SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This role is responsible for overseeing and optimizing the client experience across the platform relationships within Talent Solutions. This role is responsible for developing long-term, strategic partnerships with clients, ensuring the delivery of exceptional service, identifying growth opportunities, and mitigating potential risks to client satisfaction and retention. This position requires a blend of leadership, strategic thinking, and deep customer insight to effectively manage and scale client relationships, while aligning with the company's goals and revenue targets. The Director will play a key role in driving customer success, maximizing platform retention, and fostering new business opportunities.
Essential Job Functions:
+ Client Relationship Management:
+ Lead and nurture relationships with key clients, ensuring satisfaction and retention.
+ Serve as the primary point of escalation for clients, proactively addressing concerns and resolving issues.
+ Develop a deep understanding of clients' business objectives and provide strategic guidance to ensure successful outcomes.
+ Regularly communicate with clients to understand their evolving needs and anticipate opportunities for service enhancements.
+ Team Leadership and Development:
+ Manage and mentor a team of support staff. Coordinate/collaborate with business head in offering strategic insight and forward direction to the team
+ Foster a high-performance, customer-focused team culture that emphasizes collaboration, problem-solving, and continuous improvement.
+ Provide coaching and professional development opportunities to help team members grow their skills and careers.
+ Account Growth and Retention:
+ Drive retention and expansion strategies to grow existing client accounts, identify upselling and cross-selling opportunities.
+ Partner with marketing, and other department leads to align on customer needs and deliver tailored solutions.
+ Conduct regular business reviews with clients to discuss performance, satisfaction, and new opportunities for collaboration.
+ Strategic Planning and Execution:
+ Collaborate with business leadership to define client engagement strategies that align with overall company objectives and market trends.
+ Develop and execute client account plans, ensuring all goals and deliverables are met on time and within budget.
+ Analyze client feedback, market data, and performance metrics to inform decision-making and improve client experiences.
+ Client Advocacy and Voice of Customer:
+ Champion the voice of the customer within the organization, advocating for their needs and ensuring service offerings are continually refined to meet expectations.
+ Lead initiatives to drive customer success, satisfaction, and loyalty, using data-driven insights to guide improvements.
+ Business Development Support:
+ Support the business head in the acquisition of new clients by providing insight into client needs and developing tailored proposals.
+ Represent the organization in client meetings, presentations, and industry events as required
+ Other activities as may be assigned by your manager
Qualifications/ Requirements:
+ Bachelor's degree in Business, Marketing, or related field (MBA or relevant advanced degree preferred).
+ Minimum of 15+ years of industry and/or relevant experience, typically with 2+ years in a SVP level role or external equivalent.
+ 10+ years of experience in client relationship management, account management, or customer success, with at least 5 years in a leadership role.
+ Proven track record of managing high-level client relationships, driving customer satisfaction, and achieving business growth targets.
+ Experience in financial services and Commercial Real Estate is a plus.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic thinking and problem-solving capabilities.
+ Proven ability to manage multiple priorities and lead cross-functional teams.
+ Expertise in client management tools, CRM systems (Salesforce), and project management software.
+ High-level negotiation, presentation, and customer-facing skills.
+ Customer-centric mindset with the ability to build strong, lasting relationships.
+ Proactive and results-oriented with a focus on delivering value to clients.
+ Strong analytical skills with the ability to interpret data and make informed decisions.
+ Travel to other location as required
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$200,000.00 - $250,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision ( is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal ( does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
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Traveling Client Relations Associate - Site Survey

75215 Park Cities, Texas Infinity Group

Posted 5 days ago

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Traveling Client Relations Associate - Site Survey Join to apply for the Traveling Client Relations Associate - Site Survey role at Infinity Group Traveling Client Relations Associate - Site Survey 1 month ago Be among the first 25 applicants Join to apply for the Traveling Client Relations Associate - Site Survey role at Infinity Group Our Team Description Infinity Group is a design-driven architecture and construction firm. We guide those responsible for developing next-generation workspaces across the US, using a methodology that offers clients critical insight and control over their projects at every step, resulting in an elevated process and final product. Our Team Description Infinity Group is a design-driven architecture and construction firm. We guide those responsible for developing next-generation workspaces across the US, using a methodology that offers clients critical insight and control over their projects at every step, resulting in an elevated process and final product. Summary The Client Relations Associate – Site Survey is a critical field-based role responsible for setting up Infinity Group’s projects for success from the outset. By visiting prospective sites and capturing accurate existing conditions, this role directly informs the design, costing, and scheduling phases that follow. The information gathered becomes the foundation for Infinity Group’s Feasibility Budget Report — a key deliverable that guides early client decision-making. This role requires a detail-oriented and self-sufficient individual with construction awareness, strong observational skills, and a high degree of adaptability. You’ll travel extensively across the western U.S., gathering the data and insights that enable our teams to confidently scope and plan each opportunity. While professionalism and client presence matter, your most important responsibility is delivering precise, clear, and actionable site documentation that minimizes downstream risk and keeps projects moving forward. Your Knowledge And Skills 1–3 years of experience in field-based construction, design, real estate, or related roles. Strong attention to detail with high standards for documentation accuracy. Basic understanding of commercial interiors and building systems (MEP, structural, layout). Confident and polished communicator, capable of interfacing with real estate professionals onsite. Able to interpret and annotate architectural drawings with field observations. Self-starter who thrives on travel, autonomy, and managing logistics independently. Tech-savvy with mobile documentation tools, photo organization, and file sharing platforms. Based near a major airport hub with reliable regional and national connections. Your Responsibilities Conduct visual and measured surveys of commercial properties throughout the western U.S. Collect and document existing conditions including architectural layout, structural features, and basic building systems using laser measuring tools and drawing markups. Attend site walk-throughs and meetings with brokers, landlords, and occasionally clients, representing Infinity Group with professionalism and clarity. Produce organized notes, sketches, photographs, and other data to support internal feasibility assessments. Summarize site findings clearly for design and costing teams, ensuring accurate handoff into the Feasibility Budget Report (FBR) process. Upload all site data into internal platforms (CRM, File Management Platform) accurately and on time. Maintain a flexible and responsive travel schedule to meet evolving project needs across the region. How We Measure Your Success Booked Revenue Accuracy, clarity, and completeness of site documentation Timeliness of survey execution and reporting Ability to adapt to varying site conditions and timelines Client and broker satisfaction with initial engagement Reduced risk and accelerated project progression due to quality field capture Physical Requirements Ability to lift up to 15 lbs unaided Must maintain a clean, professional appearance suitable for client- and broker-facing environments Capable of standing, walking, and navigating construction environments during site visits Willingness to travel frequently with overnight stays Compliance with safety protocols as required by local guidelines Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Architecture and Planning Referrals increase your chances of interviewing at Infinity Group by 2x Get notified about new Client Relations Associate jobs in Dallas, TX . 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