Rental Sales Management Trainee

53404 Racine, Wisconsin Ryder

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Rental Manager Trainee

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Rental Manager Trainee, you'll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion.

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek, America's Best Large Employers by Forbes, World's Most Admired Companies by Fortune Magazine, Overdrive Award by General Motors, Food Logistics' Top 3PL Award by SDC EXEC, Reader's Choice Excellence Awards by Inbound Logistics, Top Women to Watch in Transportation and Top Company for Women to Work for in Transportation by Women in Trucking. What about our green initiative? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder as their Supplier Environmental Excellence Award.

Have we mentioned we value our people? Hear it from the people that work here!

Grab some more details on the position below and submit your interest if you like what you read

Job Summary

This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building. We allow you to carve out your own career path and promote from within, based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares!

Rental Location- Racine, WI

#LI-LT #INDexempt #FB

Essential Functions
  • Handling the sales and process for inbound calls as well as outbound solicitation
  • Maintain current and accurate data within the company's marketing database
  • Responsible for generating rental, lease and used vehicle sales leads
  • Manage all rental asset processes to include Vehicle Pm and cleanliness standards
  • Meet overall Ryder market share by successfully executing the sales and marketing initiatives
  • Maintain compliance with company, local, state, federal and other regulatory agencies
  • Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
Additional Responsibilities
  • On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
  • Performs other duties as assigned.
Skills and Abilities
  • Strong verbal and written communication skills
  • Excellent communication and interpersonal skills
  • Possesses flexibility to work in a fast paced, dynamic environment
  • High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Detail oriented with strong follow-up practices
  • Possess a high degree of common sense and the aptitude to learn quickly
  • Ability to relocate in the region/US at the conclusion of the training program
  • Must be computer literate intermediate required
Qualifications
  • Bachelor's degree required business administration or similar related degree
  • One (1) year or more customer service with issues resolution experience preferred
  • Must be computer literate intermediate required

Travel None DOT Regulated No

Job Category Operations and Support

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: Salaried

Minimum Pay Range: $50,000

Maximum Pay Range: $52,000

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .

Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

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Customer Service Director

53142 Kenosha, Wisconsin HH Global

Posted 10 days ago

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Purpose of the job

The Customer Service Director will lead and oversee the customer service operations at our Kenosha Distribution Centre. This role is responsible for ensuring exceptional customer service delivery, developing and implementing customer service policies, and managing a team of customer service representatives and project coordinators. The ideal candidate will have a strong background in customer service management, excellent leadership skills, and a passion for enhancing the customer experience.

Purpose of the job

The Customer Service Director will lead and oversee the customer service operations at our Kenosha Distribution Centre. This role is responsible for ensuring exceptional customer service delivery, developing and implementing customer service policies, and managing a team of customer service representatives and project coordinators. The ideal candidate will have a strong background in customer service management, excellent leadership skills, and a passion for enhancing the customer experience.

Key Responsibilities

  • Develop and implement customer service policies and procedures to ensure consistent and high-quality service.
  • Lead, mentor, and manage a team of customer service representatives and project coordinators, providing training and development opportunities.
  • Monitor and analyze customer service performance metrics to identify areas for improvement.
  • Handle escalated customer inquiries and complaints, ensuring timely and effective resolution.
  • Collaborate with other departments to ensure seamless customer service operations.
  • Develop and maintain relationships with key customers and stakeholders.
  • Prepare and present regular reports on customer service performance to senior management.
  • Stay updated on industry trends and best practices to continuously improve customer service operations.

Knowledge, Skills + Experience

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum of 7 years of experience in customer service management, with at least 3 years in a leadership role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Proficiency in customer service software and tools.
  • Strong problem-solving skills and the ability to handle high-pressure situations.
  • Commitment to providing exceptional customer service.
  • Experience in a distribution or logistics environment.
  • Knowledge of industry-specific customer service practices and regulations.

Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.

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Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Advertising Services

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Customer Service Associate

60031 Gurnee, Illinois Walgreens

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1642676BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 4830 GRAND AVE,GURNEE,IL,60031
**Full District Office Address:** 4830 GRAND AVE,GURNEE,IL,60031-02618-05056-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05056-GURNEE IL
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