271 Support Specialist jobs in Bonney Lake
Field Support Specialist
Posted 5 days ago
Job Viewed
Job Description
Company: Real Property Management Today
Job Type: Part-Time (20-25 hours per week)
Pay: $17 per hour + mileage reimbursement or company vehicle
Job Overview:
Real Property Management Today is seeking a reliable and detail-oriented Field Support Specialist to assist our property management team with essential field operations. This role involves spending most of the day in a vehicle completing tasks such as posting and delivering notices, uploading declarations, mailing documents, and handling key box pick-ups and deliveries.
The schedule will vary based on workflow but will always fall within Monday - Friday, 9 AM - 5 PM.
Key Responsibilities:
- Posting notices at rental properties
- Mailing documents and handling property-related deliveries
- Picking up and delivering key boxes
- Uploading declarations and completing administrative field tasks
- Assisting with other property management-related errands as needed
- Clean driving record and a valid driver's license
- Ability to pass a background check
- Reliable, self-motivated, and excellent at planning and scheduling
- Comfortable working independently and managing a flexible schedule
- Strong attention to detail and time management skills
- Mileage reimbursement or use of a company vehicle
- Hands-on experience in property management
- Opportunities for growth within the company
If you are a self-starter who enjoys working on the go, we'd love to hear from you!
Equal Opportunity Employer:
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds to apply.
If you're ready to join a friendly team and bring your skills to a rewarding role, please send your resume and cover letter. We can't wait to meet you!
Retail Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Join our dynamic team as a Retail Support Specialist! In this role, you will be vital in keeping our store running smoothly while providing excellent service to our customers. Here are some of the incredible benefits you'll enjoy:
- Flexible Schedules
- Generous Employee Discounts
- Opportunities for Career Growth
The Retail Support Specialist will assist in the daily operations of the store, ensuring a safe and welcoming environment for both customers and staff. Your contributions will help us achieve our sales and customer satisfaction goals.
If you are passionate about retail and customer service, we encourage you to apply!
Loan Support Specialist -Utility Support
Posted 12 days ago
Job Viewed
Job Description
Loan Operations
Tacoma,
Washington
Roseburg,
Oregon
Liberty Lake,
Washington
Phoenix,
Arizona
**Description**
**About Us:**
At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of ourassociates.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.
**About the Role:**
This flexible and dynamic "rover" role offers a unique opportunity to cross-rain and support multiple servicing functions across the department. You'll assist whatever the need is greatest from loan documentation and funding to data input and reporting. No two days are alike, and your ability to adapt,leannew systems, and quickly contribute will be highly valued. This is a perfect fit for someone who enjoys variety, continuous learning, and making a direct impact across teams. Previous experience in loan servicing is required,bringa growth mindset and strong problem-solving abilities.
+ Performs loanservicing activitiessuch as general loan maintenance, processing loan payments, data entry, loan document creation, lien perfection, escrow/tax support, flood review or general ledger.
+ Responsible for understanding complex retail loan products, required documentation, workflow, regulation, policy and procedure changes.
+ Maintain knowledge through coursework and on-the-job training.
+ Perform work accurately and within assigned deadlines.
+ Captures metrics to assist Leadership in coordinating and adjusting workflow.
+ Responsible for participating in continuous improvement efforts to assist in the implementation of workflow improvements.
+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
+ Takes personal initiative and is a positive example for others to emulate.
**About** **You:**
+ H.S. Diploma/GED.Required
+ Associate's Degreeor equivalent experience. Preferred
+ 4-7 yearsof advanced retail loan servicing or equivalent experience.Required
+ Possess advanced working knowledge of retail loans, regulations, policies and procedures.
+ Demonstrated advanced math, analytical, multi-tasking and problem-solving skills.
+ Possessexcellent interpersonal, verbal, and written communication skills.
+ Advanced proficiencyofcomputer software including Word, Excel, loan servicing systems and other office equipment.
+ Ability to troubleshoot and determine bestworkflowpractices
+ Demonstrated critical thinking with ability to work in a service-oriented environment with high work volumes and deadlines.
**Job Location(s):** Ability to work fully onsite at posted location(s).
This evergreen requisition is designed to support ongoing hiring needs within our Loan Operations team. Multiple positions areavailable;we continuously review candidates to fillopenrole as they arise. Qualified candidates may be considered immediately, while others may be kept in our pipeline for future opportunities. Below are the current locations where the team is hiring.
Liberty Lake, WA
Tacoma, WA
Roseburg, OR
**Our** **Benefits:**
We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $26.00- $30.00,and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
**Our Commitment to** **Diversity** **:**
Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: (email protected) .
**To Staffing and Recruiting Agencies:**
Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.
Associate Software Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Associate Software Support Specialist
Apply Online
Provide basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product.
LocationYarmouth, Maine | Renton, Washington | Falmouth, Maine | Orono, Maine
Travel0-5%
Responsibilities- Provides inbound phone, web, or email software support to resolve client inquiries and problems that are easily solved.
- Analyzes data reports, forms, and web technologies commensurate with level of training and understanding.
- Determines whether to resolve issues personally or to refer to a more experienced team member.
- Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
- Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s).
- May submit client issues to the development team for resolution as needed.
- May create or enhance documentation throughout the support process.
- Commits to expanding technological skills and knowledge of Tyler products.
- Demonstrates awareness of and adherence to Company policies outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.
- Performs other duties as assigned.
- Bachelor's degree in a related field or equivalent experience.
- Excellent interpersonal skills.
- Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues.
- Strong organizational skills.
- Effective analytical ability, particularly in a technical environment.
- Excellent written and verbal communication skills.
- Knowledgeable with Microsoft Office.
- Ability to travel preferred.
New Hire Training Dates: September 22nd, 2025 - November 14th, 2025
- Week 1 & 8 are in our Yarmouth, ME office. Must be able to attend and successfully complete an 8-week mandatory new hire training class as an essential job function of the software support specialist role.
- You will be eligible to participate in the Annual Tyler Bonus & Software Support incentive plan. Payout of these incentives is contingent upon meeting your performance objectives and/or business results.
- This is an HR-hosted event for new hires that provides you with a more in-depth discussion of your division and the company.
- Your HR team, division's president, and other leaders across the company will present throughout the event - covering our history, mission, values, cultural identity, strategic vision from a divisional and Tyler-wide standpoint, and so on.
- Product and department presentations are offered by the senior leaders of our organization.
This is an opportunity to interact and network with team members from various offices.
Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.
Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.
Apply Online
Requisition Number:2025-7239
#LI-Hybrid
#LI-NT1
Product Support Specialist- Sales
Posted 3 days ago
Job Viewed
Job Description
Job Summary To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.
IT Application Support Specialist
Posted 5 days ago
Job Viewed
Job Description
Location : Tukwila, WA
Job Type: Full-Time
Job Number: 25-00045
Department: MAYORS OFFICE
Division: TECHNOLOGY & INNOVATION SVCS
Opening Date: 07/10/2025
Closing Date: 7/25/2025 5:00 PM Pacific
Description
The City of Tukwila has an exciting opportunity and is seeking to hire an IT Application Support Specialist who will perform skilled level of activities including troubleshooting, maintaining, and repairing computer systems and networks. The IT Application Support Specialist will join a team of technology professionals dedicated to providing innovative, reliable, and integrated technology solutions in alignment with city goals and objectives, while delivering excellence in customer service.
About the City:
The City of Tukwila is 9.6 square miles of opportunity and a dynamic place to work. The population is over 22,000 at night and up to 150,000+ during the day. Tukwila shares borders with the Cities of Seattle, Renton, SeaTac, Burien, and Kent. Its central location lies in the heart of the Puget Sound region, sitting 12 miles south of downtown Seattle, 17 miles north of downtown Tacoma, and just east of SeaTac Airport. It is easily accessed by I-5 and I-405 or via either of Tukwila's two train stations, the Sounder Station or the Sound Transit Light Rail Station.
Our Mission:
To provide superior services that support a safe, inviting, healthy environment for our residents, businesses and guests.
All potential team members are evaluated on the following values:
- Caring - We support the diverse community we serve with compassion, empathy and kindness.
- Professional - We hold ourselves to the highest ethical standards and act with integrity and transparency. We are respectful and courteous with all.
- Responsive- We are timely and effective in the delivery of great customer service. We continually strive to find innovative ways to improve.
How to Apply:
Initial screening will be solely based on the contents and completeness of the "education" and "work experience" section of your application in governmentjobs.com website. In order to be considered for this position you MUST apply on-line and complete the entire application. A Cover Letter and Resume are highly encouraged.
The City of Tukwila is an equal opportunity employer and strives to employ a diverse workforce reflective of the community it serves. Qualified applicants with multicultural experience and/or backgrounds are strongly encouraged to apply.
Veteran's Preference :
The City of Tukwila follows the guidance given by the State of Washington regarding applying Veteran's Preference under provisions of RCW 73.16.010 and WAC 357.16.110 (2). Please attach a copy of your DD214 or NGB Form 22 to your online application if you are eligible to claim Veterans Preference. Character of service should reflect as being Honorable. General discharge under Honorable Condition does not qualify.
Selection Process:
This selection process may include but is not limited to: evaluation of application materials, testing, and interviewing. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Essential Duties and Responsibilities
- Provides a variety of installation and maintenance duties for various equipment, to include personal computers, software, and peripherals.
- Responds to requests for emergency and troubleshooting of personal computer systems, to include determining problem origin; determining urgency; and diagnosing and solving hardware, software and network problems.
- Makes recommendations regarding repairs and purchases of materials and equipment.
- Maintains reasonable, predictable, and regular attendance during the standard workweek.
- Provides user orientation, support and training and responds to inquiries.
- Performs general administrative duties, to include recordkeeping, updating knowledge base articles, and preparing reports.
- Assists in monitoring performance of assigned area.
- Maintains confidentiality of information, which includes budget, personnel, labor, and legal matters.
- Maintains inventory, parts, and materials required for maintenance.
- Support technology during City Council Meetings.
KNOWLEDGE (position requirements at entry):
- Troubleshooting and diagnostic procedures related to systems maintained;
- Terminology, laws, rules, and regulations governing area of assignment;
- Customer service techniques;
- City organization and operations;
- Networking fundamentals;
- Tools and equipment used in area of assignment;
- Modern office practices and procedures.
- Office Collaboration suites; Slack, SharePoint/Google Workspace
- Using a personal computer and related software applications;
- Working independently with little supervision; exercising initiative and sound judgment;
- Project management and handling multiple tasks;
- Maintaining confidentiality of information;
- Troubleshooting, diagnosing and repairing equipment;
- Applying customer service techniques;
- Establishing and maintaining effective interpersonal relationships at all organizational levels;
- Communicating technical information in a non-technical manner; and
- Communication, both oral and written, sufficient to exchange or convey information and to receive work direction.
TRAINING, EXPERIENCE AND LICENSING REQUIREMENTS (Position requirements at entry):
- Entry level (education/experience): - High School Diploma or General Equivalency Diploma (GED) and completion of coursework in networking with two years of progressively responsible computer and networking experience; or an equivalent combination of education and experience which provides the knowledge, skills, and abilities sufficient to perform the essential elements of the job.
- Licensing Requirements: Valid Driver's License;
PHYSICAL ACTIVITY/REQUIREMENTS:
Positions in this class typically require: stooping, kneeling, crouching, reaching, mobility, grasping, talking, seeing, hearing, and repetitive motions.
Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting, most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Some positions may require greater periods of walking and/or standing.
Associate Software Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Associate Software Support Specialist Apply Online Provide basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product. Location Yarmouth, Maine | Renton, Washington | Falmouth, Maine | Orono, Maine Travel 0-5% Responsibilities Provides inbound phone, web, or email software support to resolve client inquiries and problems that are easily solved. Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. Determines whether to resolve issues personally or to refer to a more experienced team member. Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations. Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s). May submit client issues to the development team for resolution as needed. May create or enhance documentation throughout the support process. Commits to expanding technological skills and knowledge of Tyler products. Demonstrates awareness of and adherence to Company policies outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies. Performs other duties as assigned. Qualifications Bachelor's degree in a related field or equivalent experience. Excellent interpersonal skills. Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues. Strong organizational skills. Effective analytical ability, particularly in a technical environment. Excellent written and verbal communication skills. Knowledgeable with Microsoft Office. Ability to travel preferred. 2025 Training Class New Hire Training Dates: September 22nd, 2025 - November 14th, 2025 Week 1 & 8 are in our Yarmouth, ME office. Must be able to attend and successfully complete an 8-week mandatory new hire training class as an essential job function of the software support specialist role. You will be eligible to participate in the Annual Tyler Bonus & Software Support incentive plan. Payout of these incentives is contingent upon meeting your performance objectives and/or business results. ERP New Hire Tyler Days: This is an HR-hosted event for new hires that provides you with a more in-depth discussion of your division and the company. Your HR team, division's president, and other leaders across the company will present throughout the event - covering our history, mission, values, cultural identity, strategic vision from a divisional and Tyler-wide standpoint, and so on. Product and department presentations are offered by the senior leaders of our organization. This is an opportunity to interact and network with team members from various offices. Great Place to Work & Grow Your Career Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades. Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Apply Online Requisition Number:2025-7239 #LI-Hybrid #LI-NT1 Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. #J-18808-Ljbffr
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Traveling Retail Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Join us in revolutionizing shopping experiences! At SAS Retail Services, part of Advantage Solutions, you will be a key player in connecting people with products that enhance their lives. With a vast network of over 65,000 teammates supporting more than 4,000 brands across 40+ countries, we offer an environment that nurtures your career growth and personal development.
As a Traveling Retail Support Specialist, you will provide essential in-store merchandising support to retailers, ensuring that shoppers' needs are met effectively. Your responsibilities will include:
- Building eye-catching displays and end caps to attract customers
- Reseting shelves with appropriate product rotation
- Tracking inventory to maximize sales opportunities for both stores and suppliers
This role involves regular travel, often requiring you to be away for up to 50% of your working time. Are you ready to lead the way in shaping the future of shopping?
What we offer:
- Competitive pay at $18.00 per hour
- Numerous growth opportunities – we believe in promoting from within
- Paid travel with overnight accommodations covered
- Comprehensive training and team support to ensure your success, even if you have no prior experience
- Possibility for additional hours upon request
- Customizable benefits to fit your family's needs, including medical, dental, vision, and wellness programs, plus exclusive discounts through Associate Perks
Now, about you:
- You enjoy engaging with customers and management in a friendly and enthusiastic manner
- You are at least 18 years old
- You can perform physical tasks, including lifting up to 50 lbs, bending, and standing for periods
- You have reliable transportation to and from work locations
- You excel in customer service and possess strong interpersonal skills
- You are interested in traveling within and outside your home state with overnight stays
- You are a motivated self-starter with a passion for achieving results
- You can work independently and also thrive in a team environment
- You prioritize safety and safety protocols in a retail setting
If this resonates with you, we are eager to learn more about your potential. Apply now!
Traveling Retail Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Join us in revolutionizing shopping experiences! At SAS Retail Services, part of Advantage Solutions, you will be a key player in connecting people with products that enhance their lives. With a vast network of over 65,000 teammates supporting more than 4,000 brands across 40+ countries, we offer an environment that nurtures your career growth and personal development.
As a Traveling Retail Support Specialist, you will provide essential in-store merchandising support to retailers, ensuring that shoppers' needs are met effectively. Your responsibilities will include:
- Building eye-catching displays and end caps to attract customers
- Reseting shelves with appropriate product rotation
- Tracking inventory to maximize sales opportunities for both stores and suppliers
This role involves regular travel, often requiring you to be away for up to 50% of your working time. Are you ready to lead the way in shaping the future of shopping?
What we offer:
- Competitive pay at $18.00 per hour
- Numerous growth opportunities – we believe in promoting from within
- Paid travel with overnight accommodations covered
- Comprehensive training and team support to ensure your success, even if you have no prior experience
- Possibility for additional hours upon request
- Customizable benefits to fit your family's needs, including medical, dental, vision, and wellness programs, plus exclusive discounts through Associate Perks
Now, about you:
- You enjoy engaging with customers and management in a friendly and enthusiastic manner
- You are at least 18 years old
- You can perform physical tasks, including lifting up to 50 lbs, bending, and standing for periods
- You have reliable transportation to and from work locations
- You excel in customer service and possess strong interpersonal skills
- You are interested in traveling within and outside your home state with overnight stays
- You are a motivated self-starter with a passion for achieving results
- You can work independently and also thrive in a team environment
- You prioritize safety and safety protocols in a retail setting
If this resonates with you, we are eager to learn more about your potential. Apply now!
Commercial Loan Support Specialist
Posted 12 days ago
Job Viewed
Job Description
Loan Operations
Tacoma,
Washington
Roseburg,
Oregon
Liberty Lake,
Washington
**Description**
**About Us:**
At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.
**About the Role:**
Launch your career in financial services with a team that's passionate about training and development. this entry-level role provides support across various loan servicing workflows, from file prep and system updates to general administrative processing. You'll gain hands-on experience, structured mentorship, and a strong understanding of loan operations. We're looking for dependable candidates with at least 1-2 years of general working experience in any industry, who are excited to grow and learn in a team-oriented environment. No prior loan or banking experience required- just curiosity, drive, and a positive attitude.
+ Review documentation for various loan types (e.g., commercial and residential real estate, construction loans, lines of credit, asset-based loans, Small Business, letters of credit, government guaranteed programs, and agricultural loans) prior to delivery to validate accuracy, compliance with Bank regulations and internal policies and procedures and to ensure contractual obligations between the Bank and loan parties are enforceable.
+ Perform a detailed review of all booked loans to ensure boarding data accuracy and that loansare in agreementwith accounting and loan system records as well as in compliance with Bank commitments, lending regulations, Bank policy, and procedures
+ Verify documents were properly executed and recorded to perfect collateral and contractually obligate the borrower.
+ Identify discrepancies and inaccuracies and provide mentorship, guidance, and corrective action for exceptions.
+ Communicate with lending personnel to resolve discrepancies and obtain additional information when necessary.
+ Utilize multiple documentation platforms and other internal bank systems, including Laser Pro,nCino, ACBS, FIS, FCM, Excel, and Word
+ Review loan coding for accuracy to ensure quality of data for financial reporting to regulatory agencies.
+ Conduct thorough reviews of all collateral supporting documentation for accuracy to ensure proper collateral perfection.
+ Review checklists to ensure post-closing tasks are performed accurately and the loan file is complete.
+ Participate in proactive team efforts to achieve department- and company-established service levels
+ Independently investigate and resolve document and booking questions
+ Review multiple documentation requests simultaneously.
+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
+ Takes personal initiative and is a positive example for others to emulate.
+ Embraces our vision to become "Business Bank of Choice"
+ May perform other duties as assigned.
**About** **You:**
+ High school diploma or equivalent
+ One year of related work experience or transferrable skills with an understanding of commercial and consumer loans and collateral transactions
+ Basic understanding of financial information and lending regulations
+ Experience withLaserProor a similar application
+ Strong reading comprehension
+ Research and problem-solving capabilities
+ Ability to multitask and manage time effectively
+ Strong attention to detail and ability to retain multiple forms of information
+ Adapts quickly to change
+ Effective verbal and written communication skills with internal and external clients
+ Strong computer skills and proficiency with Microsoft Office
+ Ability to work independently and collectively within a team environment
+ Working knowledge of multiple banking regulations (e.g., flood, HMDA, CRA, CIP, Beneficial Ownership) together with all internal policies and procedures
+ Working knowledge of various loan structures, payment schedules, amortizations, interest accruals, escrow impounds, and the ability to perform applicable mathematical calculations
+ Working knowledge of entity types and corresponding authorities, including for-profit and non-profit corporations, limited liability companies, limited and general partnerships, associations, governmental agencies, trusts, estates, and various nested entity structures
+ Ability to review and comprehend required entity formation documentation for all 50 states
+ Working knowledge of various collateral types and how to perfect such collateral, including the uniform commercial code, commercial and residential real estate, stock, brokerage accounts, deposit accounts, assignment of contracts/promissory notes, agricultural assets, life/disability insurance, and vehicle titles.
**Job Location(s):** Ability to work fully onsite at posted location(s).
This evergreen requisition is designed to support ongoing hiring needs within our Loan Operations team. Multiple positions are available, and we continuously review candidates to fill open roles are they arise. Qualified candidates may be considered immediately, while others may be kept in our pipeline for future opportunities. Below are the current locations where the team is hiring.
Liberty Lake, WA
Tacoma, WA
Roseburg, OR
Phoenix, AZ
**Our** **Benefits:**
We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is$18.00 - $23.00,and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
**Our Commitment to** **Diversity** **:**
Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: (email protected) .
**To Staffing and Recruiting Agencies:**
Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand anysuch submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.