Regional Technical Specialist

90079 Los Angeles, California Freddie Mac

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Opportunity At Freddie Mac

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Do you like helping people? Are you someone who thrives on identifying problems and resolving technical issues enabling business users to continue their daily operations and enhance their user experience? Do you possess the drive to identify, diagnose, and resolve configuration-related issues across end user technology? We are searching for a creative individual who is results driven, a problem solver, and a critical thinker. Our operating hours are Monday through Friday (excluding company holidays). This position will support both the Irvine and LA offices in California, must be able to drive to both offices.

Our Impact:

Regional support team provides escalation level end user technology and infrastructure support. We are the extended arm for all IT partners in the regional office.

Your Impact:

The ideal candidate must be able to work in a high-pressure environment to help provide consistently high-quality service and support to end users. This will help improve customer satisfaction and manage end user technology support and potential technology risk. You must have a customer-first mentality; personally, engage with customers to learn their needs. Be proactive, anticipating obstacles and challenges, and manage your work and deliver real results.

Qualifications:

  • Excellent verbal, written, and interpersonal skills
  • Excellent analytical and problem-solving skills
  • Effective listening skills and proper phone etiquette
  • Ability to multi-task in a fast paced, constantly changing environment
  • Must be a team player and able to work collaboratively with and through others
  • Typically, 1-3 years' experience in a support organization helping end users in Desktop Support and enterprise applications
  • Clearly communicate technical solutions in a user-friendly and professional manner
  • Demonstrated/strong knowledge of Microsoft Office 365 products
  • Demonstrated knowledge of using ticketing tool (preferred ServiceNow)
  • Demonstrated/strong knowledge of software: Windows 10; WebEx, Cisco Jabber; Active Directory; RSA Authentication Manager, Cisco VPN & AnyConnect, VMware; multifunctional printers; Internet Software (i.e., Internet Explorer; Firefox; Google Chrome)
  • Demonstrated/strong knowledge of hardware: Desktop; Laptop and wireless mobile devices (smart phones, tablets, etc.)
  • Ability to quickly learn new technology and applications and retain (absorb) to resolve issues independently
  • Good attitude and excellent attendance required

Keys to Success in this Role:

  • Excellent analytical skills for efficient problem diagnosis and resolution (creative thinker)
  • Strong accountability, both individually to your work as well as to the team
  • Ability to work independently and collaborate effectively in a team environment
  • Inquisitive nature, eager to learn new concepts and technologies
  • Focus on teamwork and understand role in overall team, but how you can contribute to the team's success
  • Attention to detail
  • Knowledge in Cloud computing
  • Excellent attendance and punctuality

Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

View Now

Technical Specialist Advisor

92685 Westminster, California Southern California Edison

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Join the Clean Energy Revolution
Become a Technical Specialist Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll create Power BI dashboards, work in-depth with SAP, SQL, and SAS applications, lead major electrical metering projects and will develop cross-functional relationships with and interact with leaders across the company to provide guidance on metering-related processes and system applications.
As a Technical Specialist Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Collaborates with business stakeholders to define data requirements and translates business questions into analytical queries
+ Develops new processes with the goals of increasing productivity, reducing risk of system failure, promoting efficiency in workflow, and meeting or exceeding key operational performance targets
+ Updates and revises technical manuals based on policies and procedures, manufacturer information, industry standards and best practices
+ Provides input into the definition and documentation of the technical delivery policy, process, standards and documentation templates, collaborating with the product development team on product design and upgrades
+ Supports substation in creating goals for bill of material processing, setting monthly targets with support from transmission and distribution
+ Delivers independent execution of established and emerging work processes and systems
+ Communicates status of projects and studies, assists with planning and scheduling, and ensures alignment of communications initiatives to meet business unit goals and overall strategy, including consistency in tone, message, and approach
+ Conducts data analysis to develop insights and identify trends from large datasets regarding substation package intake and processing
+ Lead major projects that have major financial or operational impact to the operating unit and/or company
+ Performs in-depth analysis, develops recommendations, and provides consulting to address customer and/or Company problems/issues which cross organizational boundaries and require thorough technical knowledge to resolve
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more year experience providing technical support.
+ Experience defining data requirements and building analytical queries.
+ Posses a valid Class C Driver's License.
Preferred Qualifications
+ Bachelor's degree in applicable profession, business, or technical discipline and/or an equivalent combination of education, training, and experience.
+ Experience working in-depth with SQL, SAS, SAP application.
+ Experience creating Power BI dashboards.
+ Thorough knowledge and understanding of electrical metering related products, technology, theory, communication, and applications.
+ Thorough knowledge and understanding of metering quality program(s).
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days? Unless otherwise noted, employees are required to work and reside in the state of California? Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Westminster, CA. However, the successful candidate may also be asked to work for an extended amount of time at alternate work location.
+ Position may require up to 25% traveling and being out in the field throught the SCE service territory.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at ( .
View Now

Technical Specialist (Pasadena R034)

91116 Pasadena, California Apple

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link
View Now

Technical Specialist (Pasadena R034)

91116 Pasadena, California Apple

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
# Application Link
View Now

Marketing Operations Technical Specialist V

90232 Culver City, California DaVita

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Marketing Operations Technical Specialist Marketing Operations Team This is a 6-month, full-time (40 hours/week), hybrid contract role located in Culver City, CA or Cupertino, CA. Summary We're seeking a Marketing Operations Technical Specialist to join a high-impact operations team responsible for enabling on-device communications, automation, and process improvement for media products and services. This role will focus on building technical solutions that enhance efficiency, scalability, and accuracy across internal marketing systems. Our Ideal Candidate 3-5 years of experience in technical process design, automation, or data engineering Passion for marketing technology and operational efficiency with a strong foundation in backend systems, analytics, and solution architecture Proficient in Python, SQL, Snowflake, HTML, CSS, JavaScript, REST APIs, and tools like Kubernetes Familiar with data modeling, warehousing, and modern development frameworks (e.g., React, Next.js) Skilled in collaborating with cross-functional teams including engineering, product, and marketing operations Able to work independently and manage multiple complex projects end-to-end Flexible and adaptable to shifting priorities, new technologies, and evolving team needs Strong written and verbal communication with exceptional problem-solving and analytical thinking skills Experience in SaaS, subscription-based platforms, or large-scale operational environments is a plus Job Description In this role, you will design and implement scalable tools, processes, and automation strategies to support marketing operations across digital platforms. You'll partner with engineering, product, and operations teams to deliver end-to-end technical solutions that improve software issue resolution, campaign execution, and process visibility. This includes: Enabling automation for issue tracking, escalation, diagnosis, and communication Managing technical development from scoping to implementation across APIs, data pipelines, and user tooling Driving data integrity and model scalability for internal reporting and decision-making Leveraging analytics and ML tools to identify patterns and influence future development roadmaps You will also support internal tool adoption, maintain documentation, and help drive alignment between business needs and engineering strategy to scale marketing initiatives effectively. Education and Experience Bachelor's degree in Engineering, Analytics, Computer Science, or related technical field Background in data engineering, development, or technical operations Experience in ML, LLMs, or prompt engineering is a plus Additional Requirements Please include a resume with relevant project or technical experience This opportunity is located in Culver City, CA or Cupertino, CA and requires hybrid work The pay for this W-2 position ranges from: $69.00 - $2.25 per hour in Culver City, CA 75.00 - 77.45 per hour in Cupertino, CA This position may be eligible for benefits such as PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. #LI-CG1 #J-18808-Ljbffr

View Now

Document Control Specialist/Technical Specialist

91770 Rosemead, California Ask Staffing

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Document Control Specialist

Location: Rosemead, CA (Hybrid)

Duration: 12 Months

Pay range: $25/Hr to $31/Hr on W2

Job Description:

Education Requirement: Bachelor's Degree

Day-to-Day Responsibilities/Workload:
  • Record Keeping: Maintain organized records of documents, including correspondence, contracts, technical documents, manuals, and other official paperwork.
  • Scan physical contracts and convert them to digital format.
  • Verify clarity and accuracy of scanned files.
  • Upload contracts to the EDMRM system, following naming conventions.
  • Ensure data security and handle sensitive documents with discretion.
  • Troubleshoot scanning and uploading issues.
Required Skills/Attributes:
  • Bachelors degree in Business Administration, Information Management, or a related field.
  • Minimum of 2-5 years of experience in document control or a related administrative role.
  • Experience with document management systems and software tools.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
View Now

Senior Complex Claims Technical Specialist

90079 Los Angeles, California ZipRecruiter

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

Job DescriptionJob Description

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.

Our collaborative workplace is continuously evolving to ensure all employees feel:

  • Comfortable bringing their whole selves to work.
  • Confident that they will be treated respectfully.
  • Recognized for their performance and provided with equal opportunities to succeed.

At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us.

At Argo Group, you can make a direct impact while working in an organization small enough to be agile and big enough to make a difference. We ask you to bring a growth mindset and a desire to share your unique perspective with our dynamic teams.

Argo Group, a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market, offers a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients. We foster an inclusive culture that embraces and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability.

A Brief Overview

We are looking for a highly capable Senior Complex Claims Technical Specialist to join our team and work in our Chicago, Los Angeles, New York City, Omaha, Richmond, Rockwood, or San Antonio offices. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability. This role will directly report to the SVP, Claims Legal based in Chicago and is responsible for providing technical support on insurance coverage disputes and major cases in litigation assigned to Adjusters throughout the US.

How You Will Make an Impact:

  • Working with limited oversight under broad management direction, adjudicate highly complex claims and insurance coverage disputes, at the highest authority limits on assignments reflecting the highest degree of technical complexity and coordination in liability and litigated claims, potentially with major impact on departmental results.
  • Conducting detailed information gathering, analysis and investigation to find solutions to issues that are numerous and undefined.
  • Oversee defense panelist, including monitoring and evaluating operations and performance.
  • Conduct file reviews to ensure accuracy, attend mediations and settlements, and participate in pre-trail calls as necessary.
  • Provide technical guidance in properly setting claim reserves.
  • Reporting to senior management and underwriters on insurance coverage issues and claims trends and developments.
  • Investigating insurance coverage issues and claims promptly and thoroughly
  • Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
  • Investigating claims promptly and thoroughly, including interviewing all involved parties.
  • Managing claims in litigation
  • Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
  • Properly setting claim reserves, taking into account how different policy wordings impact the claims reserving process.
  • Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.
  • Preparing reports for file documentation
  • Applying creative solutions which result in the best financial outcome.
  • Negotiates highly complex settlement packages, sets reserves and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.
  • Processing mail and prioritizing workload.
  • Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
  • Having an appreciation and passion for strong claim management.

What We Need:

  • J.D. from an accredited law school.
  • A deep knowledge of claims adjudication typically achieved through a minimum of seven years' experience adjudicating claims and/or insurance coverage disputes with exposure of $100,000 or more.    
  • At least seven years' experience handling insurance coverage issues and disputes, including under the following policy types: Commercial General Liability, Garage, Inland Marine, Excess, Property, and Environmental.     
  • Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
  • Ability to regularly exercise discretion and independent judgment with respect to matters of significance. This role primarily faces problems and issues that are difficult and require an understanding of a broader set of issues.
  • Must have excellent communication skills and the ability to build lasting relationships.
  • Exhibit natural curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.
  • Desire to work in a fast-paced environment.
  • Excellent evaluation and strategic skills required.
  • Strong claim negotiation skills a must.
  • Knows how claims reserving techniques are used and how to assess whether a claim reserve is accurate.
  • Must possess a strong customer focus.
  • Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
  • Demonstrates innovative thinking and regularly shares ideas to help the team whenever possible
  • Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.
  • Demonstrates inner strength.  Has the courage to do the right thing and demonstrates it on a daily basis.
  • Intellectual curiosity.  Consistently considers all options and is not governed by conventional thinking.
  • Proficient in MS Office Suite and other business-related software.
  • Polished and professional written and verbal communication skills in order to present information accurately and effectively.
  • The ability to read and write English fluently is required.
  • Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
  • Licensed Claims Examiner (Based on state) Must possess or be willing to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 Days

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

New York City metro area Pay Range:

$85,600 - 223,100

Chicago and Los Angeles metro area Pay Range:

170,300 - 204,300

Physical Demands

Unless otherwise specified below as an essential function of the job, this role generally operates within a standard office environment (on-site or hybrid); requiring the use of a PC and other related office equipment.

About Working in Claims at Argo Group

  • Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
  • Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
  • We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
  • Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
  • We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.

How We Work - Our Employee Values

Employees at Argo thrive together as a responsible, profitable specialty insurer where all stakeholders share in our success.

We are committed to:

  • Demonstrate entrepreneurial spirit:
    • Get the job done in a non-bureaucratic, resourceful manner.
    • Create a culture of accountability ensuring the delivery of world-class products and services.
  • Do the right thing:
    • Act with integrity always.
    • Adhere to the commitments set forth in the Argo Group Environmental, Social and Governance program.
  • Collaborate:
    • Create an open and transparent environment in which diverse experience, skill sets, and individuals can team together to drive optimal outcomes.
    • Encourage and include unique perspectives at all times.
  • Respect each other:
    • Create an environment that promotes dialogue, mutual support and cooperation between and among all, where people are fun to be around, proud of what they do, and willing to achieve beyond normal expectations.

PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at .

To all recruitment agencies : Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes.

Argo Group International Holdings, Inc. ("Argo" or the "Company") is a wholly owned subsidiary of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. Argo, with over 8 billion of assets on its balance sheet, is a leading underwriter of specialty insurance products in the property and casualty (P&C) market, working with independent agents, wholesale brokers, and retail brokerage partners to deliver collaborative solutions for niche markets.

BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of , ancestry, , , expression, , genetic information, marital status, or citizenship (including use restrictions), denial of family and medical care leave, (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), , creed (including dress and grooming practices), (including , child birth, breastfeeding, and medical conditions related to , child birth or breastfeeding), , military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to our HR Privacy Notice

Our Benefits

Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

  • A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.

  • Workplace policies that support employee well-being include flex time and floating holidays.

  • Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs. In addition to traditional health and wellness plans, benefits include dental, , life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.

  • Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Trainingmagazine lists Argo among the Training "Top 125" Companies. Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.

  • An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.

  • Active community outreach and volunteer programs.

  • A generous Employee Referral program that results in approximately 25% of all new hires annually.
View Now
Be The First To Know

About the latest Technical roles Jobs in Los Angeles !

Underwriting Technical Specialist, Inland Marine

90079 Los Angeles, California Argonaut Management Services, Inc

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.

Our collaborative workplace is continuously evolving to ensure all employees feel:

  • Comfortable bringing their whole selves to work.
  • Confident that they will be treated respectfully.
  • Recognized for their performance and provided with equal opportunities to succeed.

At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us.

TheUnderwriting Technical Specialist will support their assigned region and grow our Inland Marine business profitably with Wholesale and Retail distribution partners through effective underwriting of new business and renewals according to authority level and established guidelines, participate in special projects, and provide training for less experienced staff.May have responsibility over an assigned region, niche area or large broker relationship. Expected to underwrite complex accounts and contribute to product development, forms and rate calibration.

The primary duties and responsibilities of the role are:

  • Meet the stated financial objectives around growth and profitability for an Inland marine portfolio.
  • Create relationships with our customers and deliver our products and capabilities to help grow our share of wallet.
  • Solicit risk opportunities, evaluate the exposures and price to acceptable profit expectations based upon company underwriting guidelines and granted underwriting authority.
  • Own the portfolio and take necessary underwriting and broker actions on the book of business in accordance with guidance provided by the segment.
  • Partner with Account Manager on new and renewal processes and appropriate servicing of accounts during their life span.
  • Resolve premium audit disputes within assigned territory.
  • Utilize underwriting tools to determine accurate classifications, rates, and premium charges.
  • Review state laws, including cancellation and non-renewal, within assigned territory to properly transact business within the state.
  • Consult with general agents/brokers to obtain further information, quote rates, or explain underwriting guidelines.
  • Create, analyze, and interpret data from various reports.
  • Manage assigned underwriting territory, including management of agents; build a pipeline of opportunities to meet new business objectives and retention of profitable accounts and establish appropriate visibility with our business partners.
  • Actively participate in the achievement of monthly and annual profitability and production goals and objectives for assigned group.
  • Be a key contributor and help build and selectively manage portfolio's overall GWP, LR and CR objectives.
  • Ensure fully aware and informed of the evolving economic and insurance marketplace to ensure understand underwriting trends, legal developments and concerns.
  • Participate in special projects and assignments as requested.

Core qualifications and requirements for this position include:

  • Bachelor's degree from an accredited university and 8 years underwriting experience with experience underwriting and marketing or equivalent combination of education and experience.
  • Minimum of 7-10 years of dedicated Inland Marine underwriting with clear progression of scope and responsibility
  • Experience managing a book of at least $5M.
  • Experience working with admitted and non-admitted, wholesale and retail, brokers and agents.
  • Inland Marine UA Committee experience
  • AMIM and/or CPCU preferred.
  • Experience developing guidelines preferred.
  • Experience training junior underwriters on underwriting practices.
  • Demonstrates an understanding and ability to effectively engage in the negotiation process.
  • Adept at risk selection, exposure evaluation and ability to rate, quote and sell admitted and non-admitted solutions for Marine lines of business.
  • Familiarity with AAIS Forms and Inland Marine coverages.
  • Excellent organization skills, very strong analytical, oral and written communication skills required. The ability to meet tight deadlines is essential.
  • Strong customer service with a professional attitude and approach needed.
  • Ability to interact and communicate with various levels of the organization to cross-sell or address processing requirements.
  • Demonstrate significant contribution to underwriting profit.
  • Continually seeks opportunities for niche products and potential agent opportunities.
  • Experience in delivering presentations to internal and external audiences.
  • Requires demonstrated experience in developing and implementing an annual department business plan.
  • Recognized as a leader within the organization that provides advice and guidance to others.
  • Proficient in the use of computer programs, including Word, Excel, and Outlook.
  • Strong computer skills required. Must be able to work closely with various support systems and understand and apply basic programming tactics.
  • Ability to travel as needed, and with short notice.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

California Pay Range: $48,700—$2 4,500 USD

PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at .

To all recruitment agencies : Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes.

Argo Group International Holdings, Inc. ("Argo" or the "Company") is a wholly owned subsidiary of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. Argo, with over 8 billion of assets on its balance sheet, is a leading underwriter of specialty insurance products in the property and casualty (P&C) market, working with independent agents, wholesale brokers, and retail brokerage partners to deliver collaborative solutions for niche markets.

BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to our HR Privacy Notice

Our Benefits

Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

  • A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.

  • Workplace policies that support employee well-being include flex time and floating holidays.

  • Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs. In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.

  • Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development -Trainingmagazine lists Argo among the Training "Top 125" Companies. Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.

  • An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.

  • Active community outreach and volunteer programs.

  • A generous Employee Referral program that results in approximately 25% of all new hires annually.
View Now

Technical Specialist (Glendale Galleria R001)

91222 Glendale, California Apple

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link
View Now

Technical Specialist (Sherman Oaks R148)

91495 Sherman Oaks, California Apple

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
# Application Link
View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Technical Roles Jobs View All Jobs in Los Angeles