50 Technical Specialists jobs in Getzville
Technical Support Specialist
Posted today
Job Viewed
Job Description
The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
About the role:
This position will be responsible for providing onsite technical services to Customers in support of Mission Critical Liquid Cooling Systems in our Buffalo, NY location. The Field Tech Support Specialist will execute the delivery of installation, startup, commissioning support, remedial and preventative maintenance (PM) services.
What will you do?
- Participates in system deployment project for established service area, by delivering installation, startup and/or commissioning support services.
- Provides onsite support by assisting in fault isolation of electro-mechanical systems.
- Identifies necessary parts to resolve customer equipment failures.
- Responds onsite to dispatches, within required timeframe as specified in customer service level agreements (SLAs), for scheduled and unscheduled services requests.
- Serves the department by participating in the development of service bulletins, procedures, process improvements and other collateral duties as required.
- Maintains accurate customer service records and reports within the Case Management System/CRM.
- Contributes to the creation of Knowledge Articles and other technical-related documentation.
- Serves as a resource to sales personnel for assigned service area.
- Recommends improvements to manuals, operational processes and procedures as needed.
- Contributes to training course content development and provides training to customers and other field service personnel, as required.
- Maintains knowledge of new products.
- Other duties as assigned.
- Experience reading Electrical Schematics.
- Experience working with 200 - 440-volt equipment (High Voltage).
- Prior experience with electro-mechanical equipment, servos, sensors, and actuators.
- Must have hands on hardware troubleshooting and repair experience.
- Ability to successfully apply technical knowledge to identify root causes.
- Ability to demonstrate excellent customer service and communication skills.
- Ability to read basic product drawings, electrical schematics, and technical specifications.
- Requires the ability to manage priorities effectively.
- Ability to travel with little notice may be required.
- Troubleshooting skills and sound technical judgment.
- Ability to work both onsite independently and as part of a team.
- Availability to work extended hours, if applicable, including participation in a 24/7 on-call rotation.
- Ability to pass customer-specific background check processes, if applicable.
- Prolonged periods of working at Customer facilities standing, lifting, bending, kneeling, etc.
- Must be able to lift to 50 pounds at times.
- Travel may be required up to approximately 20% of the time.
- Technical Support Manager
- Associate degree from two-year college/technical school with a certificate in an Electrical/Hardware-related discipline preferred, or an equivalent combination of education and experience to successfully execute the role.
- 5+ years of experience in field service or a similar technical support-related position
- Must have experience with HVAC and 460v
- Reading Electrical Schematics.
- Experience of working within Data Center environments required.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Technical Support Specialist
Posted 18 days ago
Job Viewed
Job Description
The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
About the role:
This position will be responsible for providing onsite technical services to Customers in support of Mission Critical Liquid Cooling Systems. The Field Tech Support Specialist will execute the delivery of installation, startup, commissioning support, remedial and preventative maintenance (PM) services.
What will you do?
- Participates in system deployment project for established service area, by delivering installation, startup and/or commissioning support services.
- Provides onsite support by assisting in fault isolation of electro-mechanical systems.
- Identifies necessary parts to resolve customer equipment failures.
- Responds onsite to dispatches, within required timeframe as specified in customer service level agreements (SLAs), for scheduled and unscheduled services requests.
- Serves the department by participating in the development of service bulletins, procedures, process improvements and other collateral duties as required.
- Maintains accurate customer service records and reports within the Case Management System/CRM.
- Contributes to the creation of Knowledge Articles and other technical-related documentation.
- Serves as a resource to sales personnel for assigned service area.
- Recommends improvements to manuals, operational processes and procedures as needed.
- Contributes to training course content development and provides training to customers and other field service personnel, as required.
- Maintains knowledge of new products.
- Other duties as assigned.
- Experience reading Electrical Schematics.
- Experience working with 200 - 440-volt equipment (High Voltage).
- Prior experience with electro-mechanical equipment, servos, sensors, and actuators.
- Must have hands on hardware troubleshooting and repair experience.
- Ability to successfully apply technical knowledge to identify root causes.
- Ability to demonstrate excellent customer service and communication skills.
- Ability to read basic product drawings, electrical schematics, and technical specifications.
- Requires the ability to manage priorities effectively.
- Ability to travel with little notice may be required.
- Troubleshooting skills and sound technical judgment.
- Ability to work both onsite independently and as part of a team.
- Availability to work extended hours, if applicable, including participation in a 24/7 on-call rotation.
- Ability to pass customer-specific background check processes, if applicable.
- Prolonged periods of working at Customer facilities standing, lifting, bending, kneeling, etc.
- Must be able to lift to 50 pounds at times.
- Travel may be required up to approximately 20% of the time.
- Technical Support Manager
- Associate degree from two-year college/technical school with a certificate in an Electrical/Hardware-related discipline preferred, or an equivalent combination of education and experience to successfully execute the role.
- 5+ years of experience in field service or a similar technical support-related position
- Must have experience with HVAC and 460v
- Reading Electrical Schematics.
- Experience of working within Data Center environments required.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Technical Support Specialist
Posted 21 days ago
Job Viewed
Job Description
The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
About the role:
This position will be responsible for providing onsite technical services to Customers in support of Mission Critical Liquid Cooling Systems. The Field Tech Support Specialist will execute the delivery of installation, startup, commissioning support, remedial and preventative maintenance (PM) services.
What will you do?
- Participates in system deployment project for established service area, by delivering installation, startup and/or commissioning support services.
- Provides onsite support by assisting in fault isolation of electro-mechanical systems.
- Identifies necessary parts to resolve customer equipment failures.
- Responds onsite to dispatches, within required timeframe as specified in customer service level agreements (SLAs), for scheduled and unscheduled services requests.
- Serves the department by participating in the development of service bulletins, procedures, process improvements and other collateral duties as required.
- Maintains accurate customer service records and reports within the Case Management System/CRM.
- Contributes to the creation of Knowledge Articles and other technical-related documentation.
- Serves as a resource to sales personnel for assigned service area.
- Recommends improvements to manuals, operational processes and procedures as needed.
- Contributes to training course content development and provides training to customers and other field service personnel, as required.
- Maintains knowledge of new products.
- Other duties as assigned.
- Experience reading Electrical Schematics.
- Experience working with 200 - 440-volt equipment (High Voltage).
- Prior experience with electro-mechanical equipment, servos, sensors, and actuators.
- Must have hands on hardware troubleshooting and repair experience.
- Ability to successfully apply technical knowledge to identify root causes.
- Ability to demonstrate excellent customer service and communication skills.
- Ability to read basic product drawings, electrical schematics, and technical specifications.
- Requires the ability to manage priorities effectively.
- Ability to travel with little notice may be required.
- Troubleshooting skills and sound technical judgment.
- Ability to work both onsite independently and as part of a team.
- Availability to work extended hours, if applicable, including participation in a 24/7 on-call rotation.
- Ability to pass customer-specific background check processes, if applicable.
- Prolonged periods of working at Customer facilities standing, lifting, bending, kneeling, etc.
- Must be able to lift to 50 pounds at times.
- Travel may be required up to approximately 20% of the time.
- Technical Support Manager
- Associate degree from two-year college/technical school with a certificate in an Electrical/Hardware-related discipline preferred, or an equivalent combination of education and experience to successfully execute the role.
- 5+ years of experience in field service or a similar technical support-related position
- Reading Electrical Schematics.
- Experience of working within Data Center environments required.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Chiller Technical Support Specialist
Posted 24 days ago
Job Viewed
Job Description
The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.
About the role:
The Chiller Technical Support Specialist will be responsible for providing onsite and remote technical services in support of Mission Critical Cooling Systems focusing on the Motivair Chillers.
Main Responsibilities :
- Executes installation, startup, commissioning support, remedial and preventative maintenance services.
- Provides remote technical support to field service personnel and/or customers by assisting in fault isolation of electro-mechanical systems.
- While providing remote technical support, identifies and sources necessary parts to resolve customer issues.
- Responds onsite to dispatches, within required timeframe as specified in customer service level agreements (SLAs), for repairs, Preventative Maintenance visits, delivery of installation and startup services.
- Maintains accurate customer service records and reports within the service call management system.
- Creates and maintains knowledge base/technical documentation.
- Serves as a resource to sales personnel.
- Recommends improvements to manuals, operational processes and procedures as needed.
- Contributes to training course content development and provides training to customers and field service personnel.
- Maintains knowledge of new products.
- Other duties as assigned.
- EPA 608 Certification required
- Associate degree from two-year college/technical school with a certificate in an IT Hardware-related discipline
- Or equivalent combination of education and at least 5 years of experience to successfully execute the role.
- Experience working in Data Center environments
- Strong professional and organizational skills, attention to detail, and ability to work independently
- Willingness to travel up to 20% to customer locations worldwide
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Technical PMP
Posted 5 days ago
Job Viewed
Job Description
Overview
Manage and oversee primarily technical projects . This role ensures that IT systems, software implementations, and technical solutions are effectively planned, executed, and aligned with the organization’s strategic project goals.
The TPM will primarily manage the technical execution of projects, system integrations, software deployments, and IT process improvements, working closely with IT, business stakeholders, and external vendors. Additionally, the TPM will oversee the implementation, optimization, and governance of Teamwork and JIRA as key project management tools. The TPM may also be assigned to non-technical projects if business needs arise.
Reporting to the Senior Project Manager (Sr. PM), the TPM plays a crucial role in ensuring seamless technology integration, risk management, and continuous improvement of IT-related projects across the organization.
Pay for this position: $91222 / yr - $105000 / yr
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
Technical Project Execution & IT Strategy
-
Lead the planning, execution, and delivery of technology-focused projects, ensuring alignment with organizational objectives.
-
Oversee the implementation and integration of enterprise software systems, collaborating with IT and business teams to ensure smooth adoption.
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Manage technical workflows, system enhancements, and automation projects to improve operational efficiency.
Performance Monitoring & Continuous Improvement
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Develop and monitor key performance indicators (KPIs) to track project effectiveness and success.
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Use data-driven insights to evaluate project impact and propose enhancements for greater efficiency.
Stakeholder Engagement & Cross-Functional Collaboration
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Work closely with business leaders, IT teams, and external vendors to define technical project requirements and expectations.
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Facilitate technical project updates, reports, and presentations for senior leadership and key stakeholders.
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Ensure strong communication and alignment between IT and non-technical teams, bridging gaps and ensuring seamless project execution.
Application Leadership & System Optimization
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Act as a supporting lead for Teamwork and JIRA, ensuring proper configuration, usage, and ongoing enhancements.
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Provide training and support to users across HCS, ensuring staff and leadership effectively utilize project management tools.
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Continuously assess system functionality, user feedback, and software improvements to maximize efficiency.
Risk Management & Change Leadership
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Proactively identify and mitigate operational risks, ensuring project continuity and compliance with internal policies.
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Drive change management initiatives, ensuring smooth transitions for technical process changes and system implementations.
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Work with relevant teams to develop and implement best practices in technical project management.
Qualifications
Interpersonal Skills
-
Build strong relationships across teams and stakeholders.
-
Exhibit empathy and active listening to foster collaboration and drive alignment.
Collaboration
- Work seamlessly with cross-functional teams.
Communication Skills
-
Clearly communicate complex system and process concepts in both written and verbal formats.
-
Translate technical ideas into actionable tactics for non-technical stakeholders.
Adaptability
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Adjust strategies to accommodate changing business needs.
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Make informed decisions in dynamic and evolving environments.
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clear and comprehensive documentation for technical workflows, including standard work.
Skills & Competencies:
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Strong ability to bridge the gap between technical and non-technical stakeholders.
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Expertise in Agile (Scrum/Kanban) and Waterfall methodologies for project execution.
-
Strong problem-solving and troubleshooting skills related to IT systems and applications.
-
Ability to lead technical teams, mentor junior staff, and oversee IT projects from initiation to completion.
Education and Certification:
-
Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field required.
-
PMP (Project Management Professional) certification required.
-
Agile certifications (Scrum Master, SAFe, or equivalent) preferred.
Experience and Expertise:
-
Minimum of 5 years of experience in technical project management, IT systems implementation, or software development lifecycle (SDLC) oversight.
-
Proven experience in managing enterprise software projects, including ERP, CRM, or custom application development.
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Working knowledge of IT governance, and regulatory compliance.
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Experience working with Teamwork (or equivalent) and JIRA to manage and track operational projects.
Our Commitment to Equity and Justice
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.
Job LocationsUS-NY-Amherst and surrounding areas | US-NY-Rochester and surrounding areas
Job ID 2025-10768
Category Information Technology
Technical Consultant
Posted 19 days ago
Job Viewed
Job Description
Description
Technical ConsultantLocation: Amherst, NYStarting from 100k based on Experience
Ivoclar has been a leader in dentistry for over a century. Today, we are one of the world’s leading dental companies. Our integrated solutions are helping to improve the state of oral health throughout the world. Ivoclar is looking for a qualified Technical Consultant to join our Technical Services team. The Ideal Candidate will provide technical support, education and training to Ivoclar Customers, employees and sales representatives.
Essential Functions:
-
Participate in development and enhancement of Technical and Digital Services Department strategy and philosophy as requested
-
Engage in curriculum development for Academy based technical courses to include, development and preparation of course materials and training kits
-
Provide in-house and in-field training which may include seminars, lectures, demonstrations, clinics, trade shows, and meetings
-
Deliver remote customer training using computer-based training platforms and/or remote access to customer equipment
-
Create and deliver training modules for sales force education and development to include initial training or ongoing training at the request of sales management
-
Evaluate new technical products to include both hardware and software at the request of research and development
-
Provide input for the development of instructions for use for new products
-
Provide telephone technical assistance, troubleshooting and document in Salesforce
-
Develop and contribute to the development of technical support materials for use by customers and Ivoclar employees
-
Execute all responsibilities as associated with the following subprocess to fulfill Ivoclar’s Quality System
-
Technical and Digital Services
Qualifications:
-
College degree preferred. CDT required (or RDT for Canada), or equivalent job experience
-
Background as a Dental Technician required to include traditional techniques and/or digital dental technology
-
Demonstrated presentation skillso Clearly articulates Ivoclar product features and processes thru slide presentationso Presents hands-on education accurately and with confidence
-
Strong communication skills o Attentively listens and comprehends customer issues and needso Communicates effectively with internal and external customers
-
Proven problem-solving abilityo Demonstrate high level analytical skills when investigating customer product complaintso Skillfully assesses the probable root causes of product complaints and provides insightful feedback and corrective actions
Let's achieve our goal together.
If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our 3500 employees that are the key to our success. Let's achieve our goal together: Making people smile.
Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Technical Consultant
Posted 1 day ago
Job Viewed
Job Description
Location: Amherst, NY
Starting from 100k based on Experience
Ivoclar has been a leader in dentistry for over a century. Today, we are one of the world's leading dental companies. Our integrated solutions are helping to improve the state of oral health throughout the world. Ivoclar is looking for a qualified Technical Consultant to join our Technical Services team. The Ideal Candidate will provide technical support, education and training to Ivoclar Customers, employees and sales representatives.
Essential Functions:
- Participate in development and enhancement of Technical and Digital Services Department strategy and philosophy as requested
- Engage in curriculum development for Academy based technical courses to include, development and preparation of course materials and training kits
- Provide in-house and in-field training which may include seminars, lectures, demonstrations, clinics, trade shows, and meetings
- Deliver remote customer training using computer-based training platforms and/or remote access to customer equipment
- Create and deliver training modules for sales force education and development to include initial training or ongoing training at the request of sales management
- Evaluate new technical products to include both hardware and software at the request of research and development
- Provide input for the development of instructions for use for new products
- Provide telephone technical assistance, troubleshooting and document in Salesforce
- Develop and contribute to the development of technical support materials for use by customers and Ivoclar employees
- Execute all responsibilities as associated with the following subprocess to fulfill Ivoclar's Quality System
- Technical and Digital Services
- College degree preferred. CDT required (or RDT for Canada), or equivalent job experience
- Background as a Dental Technician required to include traditional techniques and/or digital dental technology
- Demonstrated presentation skills
o Clearly articulates Ivoclar product features and processes thru slide presentations
o Presents hands-on education accurately and with confidence - Strong communication skills
o Attentively listens and comprehends customer issues and needs
o Communicates effectively with internal and external customers - Proven problem-solving ability
o Demonstrate high level analytical skills when investigating customer product complaints
o Skillfully assesses the probable root causes of product complaints and provides insightful feedback and corrective actions
Let's achieve our goal together.
If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our 3500 employees that are the key to our success. Let's achieve our goal together: Making people smile.
Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Technical Producer
Posted 3 days ago
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Job Description
**Job Title: WBEN Technical Producer**
**Department: Programming**
**Reporting To: Brand Manager**
**Employment Type: Part** **-Time**
**Work Arrangement:** **Onsite/Hybrid**
**Job Description:**
WBEN News Radio 930 is seeking Part Time technically-savvy candidates to oversee the control room operation in a multi-faceted LIVE audio environment.
The anticipated starting salary range for New York-based individuals expressing interest in this position is $15.50/Hr.
Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.
Audacy offers full time employees with a comprehensive benefits package to include: health care coordinator, medical, dental, vision, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, vacation, personal, parental, volunteer), 401(k) retirement plan, discounted employee stock purchase, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.
**Responsibilities**
**What You'll Do:**
+ Maintain Program and Commercial Log
+ Operation of Audio Control Board for Live, Satellite, Paid and Pre-Recorded Programming
+ Work with Show Hosts
+ Recording and Editing Audio
+ Uploading Audio and Posting Information on Websites.Podcasts
+ Transmission and Reception of EAS Weekly and EAS Monthly Tests
+ Monitoring Broadcast Stations (6 Total) and all Building related emergencies. If problems are detected you will need to notify our Engineer on Call immediately. (Posted Numbers for them are in each Control Room Studio)
**Qualifications**
**Required & Preferred:**
+ Candidates should possess basic audio board operation skills, digital editing abilities , be able to multi-task and adapt to change in a fast-paced environment
+ Successful candidates will interact well with LIVE on-air talent, be a problem solver and work to keep the operation within mandated FCC guidelines
+ Flexible Schedules are preferred
+ A valid driver's license, satisfactory completion of a motor vehicle record check, and, if the position requires use of applicant's own vehicle, proof of insurance, is required.
**Important Notes:**
Please be aware that Audacy will **never** ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will **only come from email addresses ending in @audacy.com** . If you receive any suspicious requests or communications, please verify their authenticity before responding.
**About Us**
Audacy is a scaled, leading multi-platform audio content and entertainment company differentiated by its exclusive, premium audio content. Audacy operates one of the country's two scaled radio broadcasting groups with leading positions across the country's largest markets, as well as one of the country's largest podcast networks and the Audacy direct-to-consumer streaming platform. Audacy is a major event producer and a digital marketing solutions provider and is the unrivaled leader in local news and sports radio. Learn more at , Facebook ( , X ( , LinkedIn ( and Instagram ( .
**EEO**
_Audacy is an Equal Opportunity Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1- . Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis._
**Job Locations** _USA-NY-Buffalo_
**ID** _2025-7495_
**Category** _Production_
**Type** _Part Time Employee_
Technical Sales Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Job Description
Job Title: Specialist, Technical Sales Support
Job Summary/Overview
The Specialist, Technical Sales Support will be responsible for the daily processing of request for Quotations for aftermarket parts. This position will also include providing technical support to distributors and end users on our various product lines.
Essential Duties and Responsibilities
- Support of overall aftermarket parts sales.
- Research operating manuals, serial records, and technical documents.
- Assist customers in identifying and pricing aftermarket parts associated with our various products.
- Provide technical support to distributors and end users for our product lines.
- Work closely with manufacturing, purchasing, logistics, and other organizations to provide accurate lead-times for aftermarket parts.
- Responsible for entering product data in our internal ERP’s and electronic tools to provide formal estimates to distributors.
- Performs other related duties as assigned.
Knowledge, Skills, Competencies, and Abilities
- Computer skills including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to read, analyze, and interpret parts & operating manuals, internal serial records, and technical procedures.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Strong data collection and analytical skills; strong organization, computer, and communication skills
- Ability to prioritize and approach assignments with sense of urgency.
- Organized with excellent time management skills.
- Demonstrated ability to work in a team atmosphere.
- Demonstrated ability to multitask and work under pressure.
- Demonstrated ability to learn and adapt in fast- paced environment.
- Must be punctual and possess a strong work ethic.
- Initiative-taker with a positive attitude.
Required Qualifications
- High School Diploma
- Bachelor's Degree
- 1-3+ years of customer service or sales experience
- SAP knowledge
Compensation
$21.00/HR – $26.00/hour+ benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in incentive plans will be provided if an employee receives an offer of employment.
About Columbus McKinnon:
Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials. Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team.
Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of , , , ancestry, , , , , , expression, , physical or mental , medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.
Technical Sales Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Job Title: Specialist, Technical Sales Support
Job Summary/Overview
The Specialist, Technical Sales Support will be responsible for the daily processing of request for Quotations for aftermarket parts. This position will also include providing technical support to distributors and end users on our various product lines.
Essential Duties and Responsibilities
- Support of overall aftermarket parts sales.
- Research operating manuals, serial records, and technical documents.
- Assist customers in identifying and pricing aftermarket parts associated with our various products.
- Provide technical support to distributors and end users for our product lines.
- Work closely with manufacturing, purchasing, logistics, and other organizations to provide accurate lead-times for aftermarket parts.
- Responsible for entering product data in our internal ERPs and electronic tools to provide formal estimates to distributors.
- Performs other related duties as assigned.
Knowledge, Skills, Competencies, and Abilities
- Computer skills including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to read, analyze, and interpret parts & operating manuals, internal serial records, and technical procedures.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Strong data collection and analytical skills; strong organization, computer, and communication skills
- Ability to prioritize and approach assignments with sense of urgency.
- Organized with excellent time management skills.
- Demonstrated ability to work in a team atmosphere.
- Demonstrated ability to multitask and work under pressure.
- Demonstrated ability to learn and adapt in fast- paced environment.
- Must be punctual and possess a strong work ethic.
- Initiative-taker with a positive attitude.
Required Qualifications
- High School Diploma
- Bachelor's Degree preferred
- 1-3+ years of customer service or sales experience
- SAP knowledge preferred
Compensation
$21.00/HR $26.00/hour+ benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in incentive plans will be provided if an employee receives an offer of employment.
About Columbus McKinnon:
Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials. Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon is a publicly traded company that has been in business for almost 150 years proud of our heritage, where we come from, and where were going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team.
Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.