16 Technical Support jobs in Cincinnati
Technical Support
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Technical Support
Contract: New Albany, Ohio, US
Salary Range: 23.00 - 25.00 | Per Hour
Job Code: 363563
End Date: 2025-08-09
Days Left: 23 days, 3 hours left
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To discuss more about this job opportunity, please reach out to Himanshu Kumar Singh(LinkedIn URL - ) , email your updated resume at Email - or give me a call at ( . Thank you!
Pay Rate: $22 - $25/hour
Position Details:
Industry: Ecommerce
Title: Technical Support Tech I
Duration: 06 months (Possible extension)
Location: New Albany, OH 43054
Shift Timing:
- Shift timings: 6 AM to 6 PM REQUIRED 12-hour shifts - 3 Day/4 Day alternating weeks schedule Front-Half Day - From Sunday through Tuesday or Wednesday
- REQUIRED 12-hour shifts - 3 Day/4 Day alternating weeks schedule Back-Half Day - From Wednesday or Thursday through Saturday
- For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies.
- The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
- You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability.
- Tech Support
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- Himanshu Singh
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Technical Support
Posted 17 days ago
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About the job Technical Support
Technical Support needs 1+ years experience
Technical Support requires:
- 8:00 AM Midnight (M-F)
- 9:00 AM 10 PM (SAT)
- 10:00am 7:00pm (SUN)
- Remote local
- Work one weekend day each week, same day each week (either Saturday or Sunday) and you will be off one day Monday Friday. 40 hour work week.
- Weeks are structured Sunday Saturday.
- 2 weeks of training, in person
- 10 Megs download and 1 Meg upload
- Requires 1 hour within site
- Basic Technical knowledge of Microsoft Windows able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)
- Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
- Basic Hardware and software application trouble shooting skills
- Ø Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
- Ø Demonstrate continuous performance improvement, solid business skills and support of department and company objectives.
- Ø Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Retail expectations.
- Ø Uses courteous and professional language.
- Ø Works effectively in a team environment.
- Ø Creates a win-win resolution to problems.
Technical Support Analyst
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Technical Support Analyst
Contract: New Albany, Ohio, US
Salary Range: 20.00 - 23.00 | Per Hour
Job Code: 363593
End Date: 2025-08-10
Days Left: 24 days, 3 hours left
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Pay range: $20/hr-$23/hr
Must haves:
- 1+ year of Computer Hardware experience.
- 1+ years of Computer Networking experience.
- 1+ years of Linux Operating Systems experience.
- Candidates should be able to lift up to 50lbs and or work in elevated locations.
- Familiarity with Laptop or Desktop internal hardware installation (or replacement) and testing.
- Linux
- Networking
- Computer Hardware
- Recruiter
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- Silky Mishra
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Technical Support Engineering
Posted 1 day ago
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Microsoft Corporation currently has the following openings in Burlington, MA (opportunities available at all levels, e.g., Principal, Senior and Lead levels). To access job posting, visit website address listed.
Technical Support Engineering: Install, configure, support, & troubleshoot issues related to MSFT tech. Telecommuting permitted ≥50%, but <100%/wk.
Multiple positions available. Some positions req travel and/or permit telecommuting. For details (if applicable), including job descriptions & min reqs, salary range & benefits info, and how to apply, access job posting using website address listed. EOE.
Technical Support Spec
Posted 2 days ago
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Carespring is searching for a Technical Support Specialist to provide a wide range of hardware / software support to Carespring employees in multiple locations in the northern Cincinnati and Dayton area.
You'll Be Responsible For:
- Providing exceptional hardware and software technical support to Carespring staff at multiple locations by identifying, investigating, and resolving end user technical issues
- Support will include on-site, in-person, and remote
- Responding to incoming issues initiated from our ticketing system, phone calls, emails, and text messages
- Configuring and supporting hardware such as servers, laptops, desktops, tablets, mobile phones, printers, & networking equipment
- Driving to multiple locations weekly for on-site support. This is not a call center or fully remote position. You will be at a different location each day of the week providing technical support.
- A strong technical aptitude
- A friendly, customer service driven attitude
- Excellent communication skills (telephone as well as in person)
- Exceptional organizational skills
- A degree in computer related field or 3 years of experience working in technical support or IT related field
- The ability to work independently and as part of a team
- High level of accuracy and attention to detail
- Ability to think critically and innovate in order to solve complex problems
- Ability to work extra hours when necessary
- Ability to lift and move IT hardware (up to 50 lbs.)
- Hands-on experience in desktop support/troubleshooting in a Microsoft environment (Active Directory, Microsoft 365, Office, Teams, SharePoint, & Exchange)
- Experience with configuration, installation, and maintenance of desktop computers, laptops, tablets, printers, and networking equipment
- Mileage Reimbursement
- Daily Pay - Get paid the same or next day if needed
- Flexible schedules
- Holiday pay
- Employee referral bonus pay
- Paid Time Off Accrual - from date of hire
- Medical Insurance
- Dental Insurance
- Vision Discount Plan
- Life Insurance - paid for by company
- Short-Term Disability Insurance
- 401(k) Company Match
Exceptional Care & Quality Service are the hallmarks of Carespring's in-house team of talented and experienced licensed therapists, nurses and caregivers .
Carespring is an EOE/M/F/D/V and Smoke-Free Workplace
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Technical Support Coordinator
Posted 4 days ago
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On-Site Training Location : 4000 LUXOTTICA PL Mason, OH 45040
Training Hours: 9 AM - 5:30 PM (1/29 - 216)
Working Hours: 8 Hour Shifts M-F Between 10 AM - 9 PM & Either Saturday or Sunday
Pay Rate: $18.50/Hour
Initial Assignment Length: 6 Months (Opportunity for Extension or Conversion to FTE Possible)
Benefits: Paid Weekly, Health, Dental & Vision Benefits Available!
Your opportunity to join the world's largest eyewear company, controlling over 80% of the world's major eyewear brands. They make sunglasses and prescription frames for many designer brands!
Responsibilities:
- Provide excellent customer service to customers with technical issues.
- Will trouble shoot application installs, windows machine system configurations (standard cpu and laptop).
- Apply basic knowledge of Microsoft Windows and technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity).
- Basic Hardware and software application trouble shooting skills.
- Call center experience
- 1 year of troubleshooting/technical support experience
- Attention to detail
- Strong communication skills
- Ability to work hybrid in the Mason, OH area
- High School Diploma or Higher
Technical Support Consultant
Posted 1 day ago
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1 week ago Be among the first 25 applicants The Technical Support Consultant at Flooid works closely with internal and external customers to deliver a variety of solutions-related services. The Technical Support Consultant primarily focuses on reproducing software defects in the Flooid App Suite, identifying the root cause(s) of those defects, and delivering maintenance releases. The Technical Support Consultant at Flooid works closely with internal and external customers to deliver a variety of solutions-related services. The Technical Support Consultant primarily focuses on reproducing software defects in the Flooid App Suite, identifying the root cause(s) of those defects, and delivering maintenance releases. Requirements You and the Role The Flooid Technical Support Consultant has great flexibility and the opportunity to work on a global scale. The primary duties of this role include: Triage, diagnose, and reproduce hardware and software defects raised by Flooid customers within the Vision Commerce Suite, seeking to identify root cause wherever possible Examine error logs, source code, and database content to determine the cause of a problem (or an explanation of that problem) based on an investigation Develop, test, and execute SQL queries to aid in the investigation and analysis of issues Collaborate with internal resources (developers, business analysts, quality analysts, etc.) to accurately diagnose reported issues Document research, conclusions, and steps to reproduce for use by internal and external technical resources (developers, partners, suppliers, etc.) Develop and document workaround solutions where appropriate, and implement workarounds with Flooid Service Desk counterparts or relevant project teams Provide feedback for improvements to the development process and product roadmap when appropriate Assist various Flooid teams with the setup of hardware and required software deployments for Pre-Sales demonstrations, Marketing demonstrations, etc Coordinate deployments of patches and/or new releases from non-production environments with relevant Flooid groups and promote to Production when required Liaise with Third Party suppliers and partners when necessary Administer all aspects of assigned tickets throughout lifecycle Assist with documenting processes for future reference, and suggest improvements to processes to drive operational efficiency Skills & Experience A successful Technical Support Consultant at Flooid will be a pro-active self-starter with an eye for detail who collaborates effectively with team members. The ideal candidate will have the following skills and experience: At least three years of experience in an IT-related field Experience supporting enterprise-class applications for the retail sector Proficiency in modern RDBMS implementations (DB2, Microsoft SQL Server, Oracle), SQL, navigating and troubleshooting in Windows and Linux physical and virtual environments Experience working with no-SQL databases (MongoDB) Proficiency in supporting GCP / ActiveMQ / Tomcat installations Knowledge of the IBM WebSphere Remote Server stack (Websphere, MQ, etc.) Proficiency in Windows Batch Files and XML Proficiency in reading, analyzing, and interpreting Java stack traces and other error logs to logically determine the cause of reported issues Knowledge of Java development, Java source code, network topology, software architecture, and the retail industry Proficiency with the Agile Development methodology and the Software Development Life Cycle Heightened technical awareness and the ability to understand the reasoning and implications of technical decisions Participation in the Technical Support Consultant on-call rotation, which can include nights and weekends from time to time Natural inquisitiveness and the desire to work with different stakeholders on a variety of initiatives Excellent interpersonal skills and ability to build relationships with collaborators Strong oral and written communication skills Strong analytical, problem solving, and critical thinking skills, with the confidence to ask questions when blocked Excellent organizational, prioritization, and time management skills, with the ability to balance multiple responsibilities and tight timescales Proactive with a positive attitude Exceptional integrity and accountability - will learn from mistakes and accept guidance and suggestions for improvement Valid passport (or ability to quickly obtain one) and ability to travel to Flooid's UK office in Birmingham, England for one week of training within the first few months of employment Benefits Flooid is an innovative software technology company offering cutting edge retail and hospitality solutions to major global brands, from point of sale, mobile, online, social, and beyond, as well as solutions for Cloud and Managed Services, ensuring our retail partners have everything they need to make the sale. Our customers' needs are at the heart of what we do, and that focus has resulted in great historical success and an exciting strategy for where we are headed in the future. Location: In-Office or Hybrid - Must have the ability to work from our Cincinnati, Ohio office when needed (expected approximately three days per week). Hours: Full-Time - At Flooid, we promote a flexible work environment that allows you to balance your work responsibilities with other priorities, like picking up your children, caring for an aging parent, or attending important family events. Benefits: Benefits start on day one - medical, dental, vision, life, and disability coverage available; competitive salary; flexible PTO policy that allows for uncapped PTO; fully paid FMLA leave comparable to company-paid short-term disability coverage; 12 weeks of fully paid parental leave; 401(k) plan with company match Applications: If you believe you have the skills and experience to succeed in this role, even if you do not meet 100% of the criteria, we encourage you to apply. Research suggests that certain groups will apply for a role if they meet 60% of the position's requirements, while others will only apply if they hit 100%. We encourage applications from anyone with the experience, skills, and key attributes that will make you a great fit for the role and addition to the company. Reasonable Accommodations: Work is performed in an office setting with frequent interruptions. This position requires the ability to sit or stand at a workstation for extended periods of time. The ability to communicate effectively in person, by phone, and on electronic devices is necessary to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Employer: Flooid is an Equal Employment Opportunity (EEO) Employer and complies with Title VII of the Civil Rights Act of 1964 and all other applicable federal, state, and local laws and regulations pertaining to EEO as well as subsequent guidelines established by the EEO Commission. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service Industries Non-profit Organizations and Primary and Secondary Education Referrals increase your chances of interviewing at Flooid by 2x Sign in to set job alerts for “Technical Support Consultant” roles. Cincinnati, OH $50,000.00-$5,000.00 3 weeks ago Cincinnati, OH 50,000.00- 65,000.00 5 days ago Cincinnati, OH 70,000.00- 80,000.00 1 month ago Systems Admin - Intermediate (System Center, SCCM) Kinaxis Integration Lead Specialist Master Cincinnati, OH 130,800.00- 241,000.00 6 days ago Senior SCCM & Intune Integration Engineer Managing Technical Consultant, Scientist (Senior Level) Cincinnati, OH 90,100.00- 104,175.00 2 weeks ago Senior Managing Consultant, PFAS Investigation and Remediation Principal Consultant, Remediation Project Manager (Principal Level) Cincinnati, OH 90,000.00- 130,000.00 4 days ago Cincinnati, OH 60,000.00- 80,000.00 3 weeks ago Government and Public Sector - Service Support Desk Analyst Cincinnati, OH 32,900.00- 54,300.00 5 days ago Laboratory Information Systems Support Analyst Associate Technical Support Analyst – CDK Service Consultant, Lead Wetland Delineator (Mid - Level) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Technical Support Coordinator
Posted 11 days ago
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Kelly Services is seeking a Technical Support Coordinator to support Inbound calls or Inbound Chats for Department Store Systems Support.
**Duration:** 07/21/2025- 12/31/2025 (Possibility to convert after 90 days or possible extensions)
**Type:** Contract W2
**Pay Rate:** $18.50/hr. (W2)
**Interview Process:** Virtual
**Training Hours:** 9:00 AM -5:30 PM (Virtual)
**Work Schedule:** Shifts Schedules range with start times from 8:00 AM to 3:30 PM with 1 weekend shift & 1 day off during week (Shifts will be selected during training)
**Overview:**
Remote Phone Support & Troubleshooting 100% of the time.
**Qualifications:**
+ Technical Aptitude Required
+ Open Schedule Availability
+ Basic Technical knowledge of Microsoft Windows - able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)
+ Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
+ Basic Hardware and software application trouble shooting skills
+ Looking for candidates with strong empathy skills
**Preferred:**
+ Retail background preferred
+ Previous call center experience preferred
+ Previous technical / customer service experience preferred
**Work From Home:**
+ Required to be able to physically pick up a tote of equipment (CPU, monitor, power cords, headset, mouse) when deploying & receiving equipment from agents' cars
+ Must be willing /able to come pick up equipment from the CSC and capable of setting it up at home.
+ Equipment includes CPU monitor, mouse, keyboard, headset, power cord, monitor adaptor cord, 6 ft ethernet cord.
+ The workspace should be free of outside distractions
+ Cables should be routed away from any walkway to avoid slip and fall hazard
+ Minimum internet speeds are 10 Megs download and 1 Meg upload
+ Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router.
+ Connection cannot be wireless; the workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided)
+ Must have a smart phone: Our remote connectivity security requires multi-factor authentication. The authentication requires the use of a smart phone app.
+ Only company provided hardware should be connected to the computer
+ Must be able to pick up equipment from Mason, OH
+ Able to work remotely with limited distractions and has an understanding of accountability and integrity.
**Apply Today!**
#P2
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Technology?
Looking to put your tech expertise to work on today's most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you'll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world's most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, make an impact, and grow your tech career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
IT Technical Support Specialist
Posted 11 days ago
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Technical Support Engineering Specialist (FOS)
Posted 7 days ago
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L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Technical Support Engineering Specialist
Job Code: 25640
Job Location: Cincinnati, OH
Job Schedule: 4/10
Job Description:
In thi full-time salary position, you will:
+ Be part of a production team responsible for providing second tier technical support and analysis to engineers, technicians, customers and users.
+ Maintain Failure Reporting ad Corrective Action System (FRACAS) database and generate failure reports as needed.
+ Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning product or test equipment.
+ Diagnose, troubleshoot, repair and debug comlex electronic and electro/mechanical products and equipment, computer systems and/or software.
+ Report design, failure, reliability and maintenance problems to Engineering and recommend solutions to resolve reported problems and improve test and manufacturing processes.
+ Assist in determining if failure is attributed to product or test equipment and ensure the root cause has been addressed and corrective actions are effectively implemented.
Qualifications:
+ Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior experience in Technical Support Engineering.
+ Must be able to obtain and maintain a US DoD Secret Security Clearance.
+ Demonstrated ability to comprehend schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including, but not limited to, soldering, wiring, PCB handling,and mechanical assembly.
+ Prior experience with safe and proper operation of basic electrical test equipment, electronic tools, and hand tools such as: oscilliscopes, digital multi-meters, micrometers, assorted gauges, logic analyzers, and assorted mechanical or electronic testing equipment, computers, and relaed ultilities and computer controlled test equipment.
+ Prior experience carrying out and creating comlex technical solutions.
+ Prior experience handling multiple projects.
+ Prior experience communicating effectively to a wide-range of diverse user community and presenting ideas and solutions in a user-friendly language to team members and to non-technical staff.
+ Prior experience working with both customers and program teams.
Preferred Additional Skills:
+ DoD industry experience.
+ Active US Government Secret Security Clearance.
+ Knowledge of mlitary hardware design processes ad test/verification procedures.
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .