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Oversees, develops, coordinates, integrates, analyzes, and maintains integrated plans and schedules for highly complex or difficult projects, programs and change driven activities to execute in accordance with project management industry standards. D Project Management, Management, Specialist, Project, Senior, Business Services, Technology

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Banking
- Business Operations
- IT Support
- Project Management
- Data Analytics
- Network Security & Support

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Banking
- Business Operations
- IT Support
- Project Management
- Data Analytics
- Network Security & Support

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

The Senior Manager, Program Manager is a key leader in our Customer Success organization, responsible for driving large-scale, cross-functional initiatives. This role ensures seamless collaboration, flawless execution, and effective communication across teams. The Senior Manager, Program Manager works closely with executives, strategy leaders, technology partners, and other stakeholders to align programs with the company's business strategy and customer experience goals.

Responsibilities

• Drive the strategic development of large-scale, cross-organizational programs by understanding and contributing to the overarching business strategy, bridging the gap between cross-functional teams to realize the program vision.

• Build cross-functional relationships and proactively drive alignment across diverse stakeholder groups.

• Collaborate with Product Managers, Product Architects, Support Engineers, and Success Managers to design delivery models that best suit the customer experience.

• Partner with experience teams to influence technology and process building that aligns with Customer Success strategies.

• Adapt communication style and content to necessary audiences, from executive leadership to cross-functional working groups.

• Develop the program approach and lead the charge to successful delivery by driving program plans and all related launch activities tied to Product, Offer, and Experience launches through our formal stage gate process.

• Partner with Business Technology and other shared services teams to staff, prioritize, and capacity plan across all programs using agile methodologies.

• Lead dynamic team meetings to foster cross-team collaboration and drive fearless decision-making, ensuring program alignment and securing executive buy-in and support.

• Successfully bridge the gap between strategy, capacity, content, technology, engineering, support delivery, and global enablement.

• Develop, implement and champion PMO best practices across the organization, including program plans, risk management practices, and stakeholder engagement strategies.

Skills & Requirements

• 10+ years of Program Management experience in a highly matrixed environment.

• Outstanding organizational, communication (verbal, presentation, written), and interpersonal skills.

• Strong understanding of Salesforce products and how they integrate to offer comprehensive solutions to our prospects and customers.

• Proven experience working with global teams across multiple cultures, time zones, departments, and functions.

• Ability to establish credibility and rapport with senior executives, technical, and non-technical team members.

• Ability to anticipate problems, develop mitigation plans, and effectively escalate gaps to leaders.

• Flexibility and agility in shifting direction quickly as priorities change.

• Strong problem-solving skills, process-driven mindset, and resourcefulness.

• Analytical thinker willing to make cross-functional decisions in a fast-paced, dynamic environment.

• Self-starter; willing to dig in and get the job done with minimal guidance.

• Embody Salesforce's core values of Trust, Customer Success, Innovation, Equality, and Sustainability

• Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), Professional Scrum Certifications (PSM) or Scaled Agile Framework (SAFe) Scrum Master (SSM)

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area.

Are you eligible?

You can apply to Year Up United if you are:

- A high school graduate or GED recipient

- Eligible to work in the U. S.

- Available Monday-Friday throughout the duration of the program

- Highly motivated to learn technical and professional skills

- Have not obtained a Bachelor?s degree

- You may be required to answer additional screening questions when applying

What will you gain?

Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:

- Application Development

- Banking

- Business Operations

- IT Support

- Project Management

- Data Analytics

- Network Security & Support

Get the skills and opportunity you need to launch your professional career.

75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

Working at Honeywell isnt just about developing cool things. Thats why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Critical Customer Operations is a key function within our supply chain, firstly to ensure that our most critical customers have the information they need to plan their production lines and secondly to dive in and solve the challenging supply chain issues before they affect aircraft production lines. Do you have what it takes?

Key Responsibilities

Here is a more active version of the key responsibilities:

• Ensure timely product delivery to meet customer requirements.
• Act as the escalation point for critical supplier and customer issues for the assigned platform and Sites
• Lead internal and customer meetings to present recovery plans, improvement projects, and long-term solutions to meet customer needs.
• Deliver key ISC communications to the customer business team, program management teams, and customers.
• Facilitate effective communication and coordination between customers, CBTs, and Hon functions.
• Develop and execute improvement projects to enhance customer-facing performance metrics and surveys with suppliers and sites.
• Develop and implement customer ramp-up plans, including internal rate readiness, staffing, training, tooling, and capital.
• Execute the ISC strategy for sustainment program rate readiness.
• Collaborate with ISC Operations Teams, ISC Materials Management, ISC Sourcing, AME, E&T, CSO, and other functional groups to address systemic issues and achieve target performance levels across the extended value stream.
• Escalate issues as needed to site tiered accountability meetings to share VOC and drive site-level delivery and quality improvement plans.

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

YOU MUST HAVE

• Bachelors Degree in Business, Finance, Engineering or Supply Chain
• Minimum of 12 years experience in Engineering, Manufacturing, Program Management, Finance or Supply Chain
• Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.

WE VALUE

• Lean expert or Black belt
• Six Sigma Greenbelt certified
• Diverse background including engineering, operations, quality, planning & customer-facing roles
• Highly resourceful and results-oriented with a strong bias for action and keen sense of urgency
• Strong leadership and influencing skills to drive results in a highly matrixed organization
• Strong analytical and financial skills
• Ability to think strategically and to scope tasks and influence goal achievement
• Experience in developing and executing strategy and growth plans for new or modified products or applications
• Effective coaching, mentoring, and influence skills
• High energy level with can-do attitude, enjoy leading a high performing team
• Demonstrate ability to communicate and build relationships with employees at all levels
• Strong written/verbal communication skills in English
• Demonstrated usage of change management techniques in a business environment