3,629,952 Jobs in the United States

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to up-sell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree

We are seeking a dedicated and customer-focused individual to join our team as a Customer Support representative at CVS Health. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will be the first point of contact for any customer inquiries or issues, and will work diligently to ensure customer satisfaction.

• Respond to customer inquiries via phone, email, and chat
• Assist customers with product information, orders, and returns
• Troubleshoot and resolve customer issues in a timely manner
• Escalate complex issues to the appropriate department
• Maintain accurate records of customer interactions and transactions

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

If you are passionate about providing exceptional customer service and are looking to join a dynamic team, we encourage you to apply for the Customer Support position at CVS Health.

Are you organized, detail-oriented, and a master at multitasking? CVS Health is seeking an Administrative Assistant to join our team. In this role, you will provide essential support to our office operations and contribute to the overall success of the company.

• Manage and maintain office supplies and equipment
• Answer and direct phone calls and emails
• Assist with scheduling meetings and appointments
• Prepare and distribute correspondence, memos, and reports
• Organize and maintain paper and electronic files
• Coordinate travel arrangements for staff
• Perform data entry and update databases as needed

• High school diploma or equivalent
• Proven experience as an administrative assistant or office admin assistant
• Proficient in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to work independently and prioritize tasks

If you are a proactive problem-solver with a can-do attitude, we want to hear from you. Apply now to join the CVS Health team as an Administrative Assistant!

We are seeking a highly motivated and customer-focused Remote Customer Support Specialist to join our team. The ideal candidate will be responsible for providing excellent customer service remotely, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

* Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
* Provide accurate and helpful information about products and services.
* Troubleshoot and resolve customer issues, escalating complex problems to the appropriate team members.
* Document customer interactions, issues, and resolutions in the CRM system.
* Maintain a thorough understanding of products, services, and company policies.
* Identify and escalate recurring issues or customer feedback to improve products and services.
* Assist with order processing, returns, and other customer-related tasks.
* Meet or exceed performance metrics, such as response time, resolution time, and customer satisfaction scores.
* Stay updated on industry trends and best practices in customer support.
* Collaborate with team members to share knowledge and improve processes.
* Adhere to all company policies and procedures.

Qualifications:

* High school diploma or equivalent; associate's or bachelor's degree preferred.
* Proven experience in customer service or a related field.
* Excellent communication skills, both written and verbal.
* Strong problem-solving and analytical abilities.
* Ability to multitask and prioritize tasks effectively.
* Proficiency in using CRM software and other customer support tools.
* Comfortable working independently in a remote environment.
* Reliable internet connection and a suitable home office setup.
* Ability to adapt to changing priorities and handle difficult customer situations.
* Familiarity with industry-specific terminology and practices.

Skills:

* Active Listening
* Problem-Solving
* Communication (written and verbal)
* Empathy
* Time Management
* Technical Proficiency
* Conflict Resolution
* Attention to Detail
* Adaptability

Benefits:

* Competitive salary
* Health insurance
* Paid time off
* Professional development opportunities
* Remote work flexibility

We are seeking an organized and proactive Administrative Assistant to join our organization. When guests arrive at the office, you will greet them and determine the reason for their visit. You will support our staff with clerical duties, including answering phones, making copies, and organizing files. When necessary, you will also input information into our database to ensure our electronic files are updated. We prefer candidates who have some administrative support experience, but we are willing to train the right person.

• Welcome and greet clients and office guests
• Support office staff and executives with clerical tasks
• Plan and schedule meetings, presentations, other office-related events, and travel arrangements; send reminders regarding upcoming appointments
• Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
• Type out paper and electronic correspondence and prepare outgoing mail and packages for executives
• Help prepare presentation materials
• Monitor and maintain office equipment and supplies; request repair or restocking when necessary
• Ensure office is kept clean and organized at all times

• High school diploma or GED certificate
• 1+ years of experience as an administrative assistant a plus
• Fast, proficient, and accurate typist
• Proficient with Microsoft Suite and common office equipment
• Excellent customer service and communication skills
• Self-starter who works well independently
• Professional demeanor

We are looking for a talented Full-Stack Developer to join our team at CVS Health. As a Full-Stack Developer, you will be responsible for developing and maintaining both front-end and back-end components of our web applications. If you are passionate about technology and have a strong background in software development, we want to hear from you!

• Design and develop user-friendly interfaces for web applications
• Write clean, efficient code for both front-end and back-end components
• Collaborate with cross-functional teams to define, design, and ship new features
• Troubleshoot and debug applications to ensure optimal performance
• Stay up-to-date with emerging technologies and best practices

• Bachelor's degree in Computer Science or related field
• Proven experience as a Full-Stack Developer or similar role
• Strong knowledge of front-end technologies such as HTML, CSS, and JavaScript
• Experience with back-end technologies such as Node.js, Python, or Ruby on Rails
• Familiarity with databases (e.g. MySQL, MongoDB)
• Excellent communication and teamwork skills

If you are a creative problem-solver with a passion for technology, we encourage you to apply for the Full-Stack Developer position at CVS Health. Join us in making a difference in the lives of millions of customers every day!

We are seeking a detail-oriented and analytical Data And Reporting Specialist to join our team at CVS Health. In this role, you will be responsible for collecting, analyzing, and reporting on data to support decision-making and drive business growth. The ideal candidate will have a strong background in data analysis, reporting, and visualization.

• Collect, clean, and analyze data from various sources
• Create and maintain reports and dashboards to track key performance indicators
• Identify trends and patterns in data to provide insights to stakeholders
• Collaborate with cross-functional teams to understand data needs and requirements
• Ensure data accuracy and integrity through regular audits and quality checks

• Bachelor's degree in a related field (e.g. Data Science, Statistics, Computer Science)
• 2+ years of experience in data analysis and reporting
• Proficiency in data visualization tools such as Tableau or Power BI
• Strong analytical skills with the ability to interpret complex data sets
• Excellent communication and presentation skills
• Experience working with SQL and/or other database querying languages

If you are passionate about data and reporting and are looking for an exciting opportunity to make an impact, we encourage you to apply for the Data And Reporting Specialist position at CVS Health.

We are looking for a talented and experienced Social Media Manager to join our team at CVS Health. As the Social Media Manager, you will be responsible for developing and implementing our social media strategy to increase brand awareness, engage with our customers, and drive traffic to our website. If you are passionate about social media, have a creative mindset, and enjoy working in a fast-paced environment, we want to hear from you!

• Develop and implement a social media strategy to increase brand awareness and engagement
• Create and manage social media content calendar
• Monitor and analyze social media performance metrics
• Collaborate with the marketing team to create engaging campaigns
• Stay up-to-date with the latest social media trends and best practices

• Bachelor's degree in Marketing, Communications, or related field
• Proven experience as a Social Media Manager or similar role
• Excellent written and verbal communication skills
• Strong understanding of social media platforms and analytics tools
• Ability to work independently and as part of a team

If you are passionate about social media and are looking for a new challenge, apply now to join our dynamic team at CVS Health!

We are seeking a dynamic and experienced Product Manager to join our team at CVS Health. The Product Manager will be responsible for overseeing the development and execution of product strategies to drive growth and profitability. This role requires a strategic thinker with strong leadership skills and a passion for innovation.

• Develop and implement product roadmap in alignment with company goals
• Collaborate with cross-functional teams to define product requirements
• Conduct market research and analysis to identify new opportunities
• Manage product lifecycle from concept to launch
• Monitor and analyze product performance and make data-driven decisions

• Bachelor's degree in Business, Marketing, or related field
• 3+ years of experience in product management
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work in a fast-paced environment and meet deadlines

If you are a strategic thinker with a passion for innovation and a track record of success in product management, we want to hear from you! Apply now to join the CVS Health team as a Product Manager.