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At The Alias Group, we specialize in building outsourced inside-sales and customer support teams that help businesses grow and succeed. We take pride in delivering exceptional service that strengthens client relationships. We are currently seeking a Remote Administrative Assistant to support our team and ensure smooth day-to-day operations through effective communication, organization, and coordination.

• Provide professional and timely administrative support to internal teams and management.
• Manage and organize digital correspondence, schedules, and records with accuracy and attention to detail.
• Assist with preparing reports, presentations, and other business documents.
• Coordinate meetings, calls, and virtual events, ensuring efficient scheduling and follow-up.
• Maintain and update company databases, spreadsheets, and CRM systems.
• Support onboarding processes and assist with training materials or documentation.
• Collaborate with team members to improve administrative processes and enhance workflow efficiency.
• Handle confidential information with discretion and professionalism.

• High school diploma or equivalent (Associate or Bachelor’s degree preferred).
• Proven experience in an administrative, office support, or virtual assistant role.
• Strong written and verbal communication skills with excellent attention to detail.
• Proficient in Microsoft Office Suite, Google Workspace, and other productivity tools.
• Excellent time management, multitasking, and organizational skills.
• Ability to work independently in a remote setting and meet deadlines.
• Strong problem-solving abilities and a proactive, team-oriented mindset.

• 100% remote position with flexible work hours.
• Paid training and ongoing professional development opportunities.
• Supportive and collaborative team culture.
• Opportunities for career growth and advancement.
• Health insurance.
• Paid time off (PTO).
• Retirement savings plan (401k).
• Training and development programs.

The Remote Inventory Coordinator will oversee stock levels, track product movement, and ensure inventory accuracy for online retail operations.

Duties & Responsibilities:

• Monitor inventory levels across warehouses and online stores.
• Update product availability in the system.
• Coordinate with suppliers and logistics teams for restocking.
• Prepare inventory reports and track discrepancies.
• Ensure accurate product information is displayed online.
• Manage product listings, pricing, and promotions.
• Oversee order fulfillment and shipping coordination.
• Track sales performance and implement strategies to boost revenue.
• Monitor customer feedback and service quality.
• Work closely with marketing and support teams.
• Upload and maintain accurate product descriptions and images.
• Monitor product performance and adjust online placement.
• Collaborate with marketing to plan promotions and campaigns.
• Ensure consistency of brand and visual merchandising standards.
• Provide regular merchandising reports.
• Process incoming online orders promptly and accurately.
• Verify payment details and shipping information.
• Coordinate with fulfillment centers for order dispatch.
• Track and update customers on order status.
• Resolve order-related issues such as cancellations, returns, or exchanges.

Pay Rate: $35 per hour | Employment Type: Remote | Full-Time

We are looking for a creative and results-driven Remote Social Media Manager to lead our online presence and grow our digital community. The ideal candidate will manage social media accounts, develop content strategies, and drive engagement across multiple platforms.

Responsibilities: Create, schedule, and publish engaging posts; monitor analytics to track performance; manage social campaigns; collaborate with the marketing and PR teams; and respond to followers to maintain a strong brand voice. You’ll also oversee paid ad campaigns and report on ROI.

Qualifications: Proven experience in social media management, strong writing and visual storytelling skills, knowledge of scheduling tools (e.g., Hootsuite, Buffer), and ability to adapt to trends. Must be self-motivated and detail-oriented.

Benefits: $35/hour pay, flexible schedule, weekly pay, health insurance, paid time off (PTO), and career growth opportunities.

Join our team and help shape our brand’s online success story!

Pay Rate: $35 per hour | Employment Type: Remote | Full-Time

We’re seeking an enthusiastic and people-driven Remote Community Engagement Specialist to help us build strong relationships and foster a positive, engaged online community. The ideal candidate will connect with community members, respond to inquiries, support social campaigns, and strengthen brand loyalty through authentic engagement.

Responsibilities: Manage and grow online communities across social platforms, moderate discussions, create engagement initiatives, collect community feedback, and collaborate with marketing and PR teams to enhance brand presence. Track and report engagement metrics regularly.

Process and verify incoming orders, coordinate with logistics and finance teams, track shipments, resolve order discrepancies, and maintain accurate records in company systems. You’ll also assist in preparing weekly reports and communicating with clients to ensure a seamless order experience.

Qualifications: Strong communication and interpersonal skills, experience in community management or social media, and the ability to build meaningful online relationships. Must be organized, tech-savvy, and comfortable working remotely.

Benefits: $35/hour pay, weekly direct deposits, flexible schedule, paid training, health insurance, and PTO.

Join our dynamic team and make a meaningful impact by connecting people and building community online!

Pay Rate: $35 per hour | Employment Type: Remote | Full-Time

We are hiring a motivated and organized Remote Order Management Processor to support our growing operations team. The successful candidate will oversee order processing from receipt to delivery, ensuring accuracy, timely fulfillment, and customer satisfaction.

Responsibilities: Process and verify incoming orders, coordinate with logistics and finance teams, track shipments, resolve order discrepancies, and maintain accurate records in company systems. You’ll also assist in preparing weekly reports and communicating with clients to ensure a seamless order experience.
processing and verifying orders, coordinating with logistics and finance teams, updating records, tracking shipments, resolving order issues, and preparing reports. You’ll work closely with cross-functional departments to ensure every order is fulfilled efficiently.

Qualifications: Previous experience in order management, logistics, or e-commerce operations; proficiency with spreadsheets or ERP tools; strong attention to detail; excellent communication and time-management skills.

Benefits: Competitive pay of $35/hour, flexible remote schedule, weekly payments, health insurance, paid time off (PTO), and career growth opportunities.

Join our dedicated team and help streamline global order fulfillment!

We’re seeking a detail-oriented and people-focused Remote Communications Coordinator to join our remote HR or Client Services team. In this role, you’ll ensure that new hires or clients experience a seamless transition into the organization—from the moment they accept an offer to their successful integration. The ideal candidate is organized, empathetic, and enjoys helping others succeed.

• Coordinate and manage the end-to-end onboarding process for new employees.
• Serve as the primary point of contact for new hires during their onboarding period.
• Prepare and deliver onboarding materials, welcome packets, and access credentials.
• Conduct virtual orientations and assist with completion of new-hire documentation.
• Collaborate with HR, IT, and department leads to ensure smooth setup of systems, accounts, and training schedules.
• Track and manage onboarding checklists to ensure compliance with company policies and legal requirements.
• Collect feedback from new hires to continuously improve the onboarding experience.
• Support hiring managers with employee integration and early performance support.
• Maintain accurate onboarding records in HR systems or CRM platforms.
• Develop and update onboarding resources and process documentation.

• Excellent communication, organization, and multitasking skills.
• Proficiency with HRIS, CRM, or onboarding software tools.
• Ability to work independently in a fully remote environment.
• Strong attention to detail and commitment to confidentiality.

• Competitive salary based on experience.
• Flexible remote work schedule.
• Paid time off (PTO) and company holidays.
• Health, dental, and vision insurance options.
• Professional development and certification reimbursement.
• Opportunities for career growth within HR or operations.
• Supportive, team-driven company culture.

At Vupico , we empower businesses through data, technology, and innovation. Our mission is to transform information into insight, enabling smarter decisions and better outcomes. We’re seeking a Remote Data Analyst Specialist to join our analytics team and turn complex datasets into clear, actionable intelligence that fuels growth across our organization.

• Collect, clean, and analyze large datasets from multiple systems to support business operations and performance goals.
• Identify trends, correlations, and key performance drivers that inform strategic decision-making.
• Design and maintain dashboards, visualizations, and reports to communicate insights across departments.
• Monitor operational and sales metrics to uncover opportunities for optimization and efficiency.
• Collaborate with leadership to develop and enhance data models, reporting tools, and performance frameworks.
• Translate data findings into clear business recommendations for both technical and non-technical stakeholders.
• Uphold data accuracy, consistency, and confidentiality in all analytics processes.

• Bachelor’s degree in Data Analytics, Statistics, Computer Science, Economics, or a related field (or equivalent experience).
• Proven experience as a Data Analyst, Business Analyst, or similar analytical role.
• Advanced skills in Excel and SQL, with hands-on experience using data visualization tools such as Power BI, Tableau, or Looker.
• Familiarity with CRM or BI platforms such as Salesforce, HubSpot, or Google Analytics.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills — able to simplify complex insights into actionable guidance.
• Highly organized and comfortable managing multiple priorities in a fully remote environment.

• 100% remote position with flexible work hours.
• Collaborative, data-driven team culture that values innovation and transparency.
• Opportunities for ongoing learning, professional development, and career advancement.
• Competitive salary and comprehensive benefits package.

At Vupico , we’re committed to innovation, efficiency, and excellence in everything we do. We’re seeking a Remote Administrative Assistant to support our growing team by managing day-to-day administrative tasks, coordinating communications, and ensuring smooth business operations. This position is ideal for a highly organized, detail-oriented professional who thrives in a remote environment and enjoys supporting a dynamic team.

• Provide administrative and operational support to departments and leadership.
• Manage calendars, schedule meetings, and coordinate virtual events or calls across time zones.
• Handle internal and external communications with professionalism and confidentiality.
• Prepare and organize documents, reports, and presentations as needed.
• Assist with data entry, record keeping, and maintaining accurate databases and digital files.
• Track project deadlines, follow up on deliverables, and support process improvement initiatives.
• Collaborate with cross-functional teams to ensure smooth information flow and task completion.
• Support onboarding activities for new hires and maintain internal team resources.

• Bachelor’s degree or equivalent professional experience.
• Proven experience as an Administrative Assistant, Executive Assistant, or similar role (remote experience preferred).
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities with great attention to detail.
• Proficiency in Microsoft Office Suite and Google Workspace; familiarity with task management tools (e.g., Asana, Trello, Notion).
• Ability to manage sensitive information with discretion.
• Self-motivated, reliable, and comfortable working independently in a remote setting.
• Strong time management and prioritization skills in a fast-paced environment.

• Experience supporting teams in technology or service-based industries.
• Familiarity with CRM systems and cloud-based collaboration tools (e.g., Slack, Zoom, HubSpot).
• Basic knowledge of bookkeeping or document management is a plus.

At Vupico , we’re dedicated to delivering exceptional customer experiences through innovative technology and human-centered service. We’re looking for a Live Support Agent to join our fully remote team and provide real-time assistance to our customers across North America. This role is perfect for someone who thrives in fast-paced environments, enjoys solving problems, and is passionate about helping people.

• Respond to customer inquiries via live chat, email, and other digital channels with professionalism, empathy, and accuracy.
• Diagnose and resolve product or service issues promptly while maintaining a high level of customer satisfaction.
• Provide clear, helpful information about Vupico’s products, features, and troubleshooting steps.
• Escalate complex issues to the appropriate team when necessary, ensuring timely follow-up and resolution.
• Maintain detailed and accurate records of customer interactions in the support system.
• Collaborate with the support and product teams to identify recurring issues and recommend improvements.
• Continuously learn and stay updated on company products, policies, and best practices.
• Contribute to achieving key support metrics, including response time, resolution time, and customer satisfaction scores.

• Bachelor’s degree or equivalent professional experience.
• Prior experience in live chat or customer support (SaaS, tech, or e-commerce preferred).
• Excellent written and verbal communication skills with a strong ability to empathize and adapt tone.
• Tech-savvy, with the ability to navigate multiple systems and tools simultaneously.
• Detail-oriented, self-motivated, and able to manage time effectively in a remote environment.
• Comfortable using CRM and support platforms (e.g., Zendesk, Intercom, HubSpot).
• Team player who thrives in a collaborative, fast-moving environment.