Neil Lindsay, Amazon’s senior vice president of Amazon Health Services (AHS), will step down on July 1, 2026 and be succeeded by Dr. Roy Schoenberg, co-founder of telemedicine company Amwell (AMWL), according to CNBC (Annie Palmer; May 27, 2026).
Leadership Transition
- Neil Lindsay: leaves the SVP role July 1; remains an advisor at Amazon through year-end, then plans to advise health-care technology companies.
- Dr. Roy Schoenberg: takes over AHS leadership July 1.
- Doug Herrington, Amazon’s worldwide retail chief, announced the move in a memo on the company website.
Herrington described Schoenberg as bringing “a rare combination of clinical expertise, technology vision, and experience building health-care businesses at scale,” CNBC reported.
In his own memo, Lindsay said he took the health role to recruit clinicians, operators, technologists, and leaders who understood health care deeply—and that “now is the right time to step back and pass the baton to a leader who knows how to navigate the next phase of this journey better than I.”
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Lindsay has led Amazon Health Services since 2021. The unit spans initiatives including:
- Amazon Pharmacy (online pharmacy, built from the PillPack acquisition)
- One Medical (primary-care clinics and membership)
- Other health-related efforts under the AHS umbrella
Lindsay joined Amazon more than 15 years ago. Before health, he led Prime and managed worldwide marketing for consumer devices. He is a member of CEO Andy Jassy’s senior leadership team (S-team) despite not having a traditional health-care background when he took the role.
Amazon’s Long Health Push—and What Didn’t Stick
Amazon has spent years trying to crack the complex U.S. health-care market. CNBC highlighted major moves and setbacks:
- 2018: Acquired PillPack for about $750 million, leading to Amazon Pharmacy.
- 2023: Bought One Medical for $3.9 billion—among Amazon’s largest acquisitions—adding brick-and-mortar clinics and a membership base.
- Launched, then shuttered, a telehealth service.
- Experimented with Halo health/fitness wearables before discontinuing the line amid broader cost cuts.
- Earlier in 2026: Launched an AI health tool that can analyze medical records, book appointments, and answer queries.
The Schoenberg appointment signals Amazon wants deeper health-industry operating experience at the top of AHS as it pushes further into pharmacy, primary care, and AI-assisted care navigation.
Who Is Roy Schoenberg?
Schoenberg co-founded and led Amwell, a major telemedicine provider that went public and became a recognizable name during the pandemic-era virtual-care boom. His background contrasts with Lindsay’s consumer-retail pedigree—Amazon is explicitly betting on a leader with clinical and health-tech scale experience for the “next phase.”
Recent Turnover in Amazon Health
CNBC noted the transition is the latest shake-up in the unit:
- One Medical lost its CEO in March 2025.
- Amazon’s chief medical officer departed in May 2025.
- A VP of health-care left in December 2025 to join Humana.
Stability at the top of AHS—and alignment between pharmacy, One Medical, and new AI tools—will be a key watch item under Schoenberg.
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Bottom Line
Amazon is swapping a Prime-era operator for an Amwell co-founder at the helm of its health ambitions. Lindsay helped assemble the portfolio; Schoenberg is tasked with navigating integration, competition, and regulation in a multi-trillion-dollar industry where Amazon has already spent billions—and retired several bets that did not scale.
Frequently Asked Questions
Q: When does Neil Lindsay leave?
A: July 1, 2026. He stays as an Amazon advisor through the end of the year.
Q: Who replaces him?
A: Dr. Roy Schoenberg, co-founder of telemedicine company Amwell.
Q: What does Amazon Health Services include?
A: Key pieces include Amazon Pharmacy and One Medical, plus newer efforts such as an AI health assistant for records and appointments.
