468 jobs in Dana-Farber Cancer Institute

Primary Duties and Responsibilities:
- Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
- Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR). Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient's conditions to the nursing/medical staff in a timely manner.
- Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient. Instructs patients/family members in collecting specimens.
- Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
- May precept with specific training.
- Assists with disease center specific procedural needs as applicable.
- Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
- Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
- May be required to assist with research specific patient data entry as required.
- Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
- Assist with medical record preparation.
- Properly cleans and maintains equipment and patient care environment.
- Maintains a working knowledge of current computer systems used in clinical areas.
- Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
- Provides proactive instruction and time expectations to patient and family.
- Communicates patient and family status difficulties and concerns to appropriate staff.
- Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
- Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.
Knowledge, Skills and Abilities:
- Excellent organizational, communication and interpersonal skills.
- Ability to work as an effective member of an interdisciplinary team.
- Ability to function in a busy work setting with patients with complex needs.
- Demonstrates proficiency in technical skills.
- Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.
Minimum Job Qualifications:
- High School Diploma or GED required; college coursework preferred.
- Clinical Qualification:
o 2 years of equivalent experience in a medical setting.
o Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
License/Certification/Registration Required:
BLS Certification required within 60 days of hire.
Supervisory Responsibilities:
None
Patient Contact:
Yes, all ages
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**Primary Duties and Responsibilities:**
- Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
- Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR). Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient's conditions to the nursing/medical staff in a timely manner.
- Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient. Instructs patients/family members in collecting specimens.
- Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
- May precept with specific training.
- Assists with disease center specific procedural needs as applicable.
- Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
- Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
- May be required to assist with research specific patient data entry as required.
- Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
- Assist with medical record preparation.
- Properly cleans and maintains equipment and patient care environment.
- Maintains a working knowledge of current computer systems used in clinical areas.
- Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
- Provides proactive instruction and time expectations to patient and family.
- Communicates patient and family status difficulties and concerns to appropriate staff.
- Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
- Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.
**Knowledge, Skills and Abilities:**
- Excellent organizational, communication and interpersonal skills.
- Ability to work as an effective member of an interdisciplinary team.
- Ability to function in a busy work setting with patients with complex needs.
- Demonstrates proficiency in technical skills.
- Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.
**Minimum Job Qualifications:**
- High School Diploma or GED required; college coursework preferred.
- Clinical Qualification:
o 2 years of equivalent experience in a medical setting.
o Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
**License/Certification/Registration Required:**
BLS Certification required within 60 days of hire.
**Supervisory Responsibilities:**
None
**Patient Contact:**
Yes, all ages
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$50,000.00 - $62,853.73

The Infusion Pharmacist III is responsible for the oversight of the preparation and compounding, order verification, and dispensing of pharmaceuticals according to the laws and regulations governing pharmacists and the practice of pharmacy within oncology or sterile compounding. The Infusion Pharmacist III is responsible for the optimization of drug therapy by identifying, resolving, and preventing drug-related problems and adverse drug events. The Infusion Pharmacist III practices in advanced areas working directly with providers or in specialty areas such as pediatrics or the New Drug Discovery Center.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**Primary Duties and Responsibilities:**
1. Practices in accordance with all federal and state regulations, DFCI policies and Joint Commission standards.
2. Responsible for designated daily operations and/or clinical activities of assigned area.
3. Appropriately dispenses pharmaceuticals, including sterile products, chemotherapy, biologics, controlled substances, and investigational medications.
4. Evaluates all providers' medication orders for completeness and appropriateness prior to dispensing; consults with providers and nurses to clarify orders as needed.
5. Performs quality control on medication orders and prepared medications and additional quality control activities as necessary (e.g., refrigerator temperature, compounding logs, hood cleaning, emergency cart, and controlled substance inventory, etc.).
6. Reviews and compares investigational protocols to medication orders for completeness and appropriateness prior to dispensing.
7. Oversees pharmacy technicians and students as assigned.
8. Participates in the training and orientation of newly hired pharmacists and technicians.
9. Competent in an advanced role in the area of routine assignment.
10. Provides contributions to training, education, and multi-disciplinary activities.
11. Other duties and projects as assigned.
**Knowledge, Skills and Abilities:**
- Ability to effectively communicate both orally and in writing.
- Ability to work effectively as a member of a unit team and cross functional teams both inside and outside of department (i.e. patients, providers, other institutions).
- Strong working knowledge of and ability to use all technology required to perform primary job functions.
- Ability to prioritize and accept additional responsibilities based on the changing needs of the work setting.
- Ability to utilize references and/or drug information sources.
- Ability to resolve more complex problems encountered within their scope of practice and to escalate appropriately when needed.
- Ability to demonstrate critical thinking skills (ability to analyze information objectively and make a reasoned judgement).
**Minimum Job Qualifications:**
Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy. 5 years of hospital pharmacy, ambulatory care, sterile compounding experience with 4 years oncology experience required. Or completion of a PGY2 oncology residency or relevant PGY2 specialty.
**License/Certification/Registration Required:**
Must be licensed to practice pharmacy in the Commonwealth of Massachusetts. Some satellite locations require additional licensure. Board Certification related to the area of practice is preferred.
**Supervisory Responsibilities:**
None
**Patient Contact:**
Yes
**Special Working Conditions:**
Routine, direct exposure to chemotherapeutic agents, biologic agents, investigational agents, gene therapy, potentially dangerous and flammable chemicals. Potential for sticks or cuts by needles and other sharp items. Potential for exposure to infectious patients and/or materials. Rotating shifts required (not open weekends/evenings).
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$150,000.00 - $170,000.00

The Research Technician will assist scientists in performing scientific research, development and/or clinical tasks of varying complexity. In general, they will assist in the set up, operation and maintenance of laboratory instruments and equipment, monitoring experiments, making observations and calculating and recording results.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ Set up, adjust, calibrate, clean, maintain and troubleshoot equipment
+ Clean, maintain and prepare supplies and work areas and may be responsible for ordering of supplies. Collaborates with Purchasing and may be responsible for negotiating with vendors
+ Conduct standardized biological, microbiological or biochemical tests and laboratory analyses, including the collection of information and samples from organic substances, such as blood, drugs, and animals
+ Isolate, identify and prepare specimens for examination
+ Analyze experimental data and interpret results to write reports and summaries of findings, including grant preparation and presentations, and look for opportunities to co-author publications. May be expected to participate in formal and information presentations of results to staff
+ Participate in grant application process and manuscript preparation as required
+ Maintains detailed notebook of all work-related activities
+ Monitors laboratory work to ensure compliance with Environmental Health and Safety information as well as the standard operation procedures specific to each laboratory
+ Expected to provide intellectual and interactive commitment to position by keeping up with appropriate literature and research publications
+ May be responsible for the development, modification and improvement of standard operating procedures
+ Uses computers, computer-interfaced equipment, robotics or high-technology applications to perform work duties
+ May be responsible for designing and executing advanced experiments and setting strategy
+ May be responsible for the examination of animals and specimens to detect the presence of disease or other problems
+ May be responsible for monitoring laboratory budgets
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Knowledge of information and techniques related to either biology, chemistry, or medicine is preferred
+ Must have excellent communication skills (written and verbal) and be able to work with a wide variety of faculty and staff
+ Ability to analyze information and use logic to address work-related issues and problems
+ Must have attention to detail and be thorough in completing work tasks
+ Ability to work within a team environment
**MINIMUM JOB QUALIFICATIONS:**
The position requires a bachelor's degree, preferably in biology or chemistry, with no prior professional experience necessary. Candidates will learn and apply technical principles, processes, and concepts, use institutional policies to address routine issues, and work on problems of limited scope. The role involves following standard practices to analyze situations or data and building stable internal working relationships.
**SUPERVISORY RESPONSIBILITIES:**
No supervisory responsibilities. Normally receives detailed instructions on all work.
**PATIENT CONTACT:** None
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$47,500.00 - $51,300.00

Overview
In collaboration with a physician, the Oncology NP/PA manages outpatient care. The NP/PA is responsible for acute and chronic problems associated with such disease, treatment and/or conditions. The NP/PA provides anticipatory guidance, patient and family education, and psychological and emotional support. The NP/PA has prescriptive authority which includes schedule II through V controlled substances in the Commonwealth of Massachusetts.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**Overview**
In collaboration with a physician, the Oncology NP/PA manages outpatient care. The NP/PA is responsible for acute and chronic problems associated with such disease, treatment and/or conditions. The NP/PA provides anticipatory guidance, patient and family education, and psychological and emotional support. The NP/PA has prescriptive authority which includes schedule II through V controlled substances in the Commonwealth of Massachusetts.
The NP/PA is a member of an interdisciplinary care team that requires effective communication and collaboration with co-workers at the Institute in addition to collaborating institutions and agencies. The role requires critical thinking, an understanding of research principles and practices and leadership that improves the quality of care and advances nursing/medical care within the work setting and throughout the community. The NP/PA takes advantage of formal and informal learning opportunities to strengthen his or her knowledge base in support of the Institute's Mission, Vision and Core Values. This position will weekend rotation coverage.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
**The APP in the Department of Radiation Oncology collaborates closely with members of the team including radiation oncologists, nursing staff, radiation therapists, and administrative personnel to support the comprehensive care of patients undergoing radiation therapy. The APP practices with a high degree of clinical autonomy. Responsibilities include performing independent clinical assessments, managing treatment-related care, providing patient and family education, and facilitating coordination of multidisciplinary oncology care.**
NP Qualifications:
+ Authorization to practice in an expanded role as a Nurse Practitioner in the Commonwealth of Massachusetts
+ Current certification from a nationally recognized accrediting body approved by the Massachusetts Board of Registration in Nursing for Nurse Practitioners
+ Minimum of 24 contact hours beyond generic education in pharmacotherapeutics
+ Masters degree in Nursing
+ Minimum of 1 year oncology nursing experience or 1 year Nurse Practitioner experience
+ Oncology Nurse Practitioner experience preferred
+ In possession of Massachusetts Department of Public Health and Federal DEA numbers
+ Certification in Oncology Nursing preferred - OCN, AOCN, CPON, BMTCN, CPHON
Terms and Conditions of employment for Nurse Practitioners at Dana-Farber are governed by a collective bargaining unit through the Massachusetts Nurses Association at our Longwood, Chestnut Hill, and Merrimack Valley locations.
PA Qualifications:
A Masters Degree and successful completion of an AAPA/NCCPA accredited Physician Assistant Studies program are required. Must be NCCPA Certified and licensed to practice as a Physician Assistant in Massachusetts. Must maintain current DEA and Massachusetts Controlled Substance Licenses, and complete 100 hours of CME according to national and state regulations during each 2 year period of employment.
PA I: No professional experience required.
PA II: 2 years of qualifying professional Physician Assistant experience
PA III: 5 years of qualifying professional Physician Assistant experience
**Pay Transparency Statement**
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
Physician Assistant: $126K - $283K based on years of relevant experience
For union nursing positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
NP Steps 1 - 21
Nurse Practitioner $125K - $283K per year based on a 40 hour/week position
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$108,797.71 - $283,365.15

Please note the following dates related to the Administrative Fellowship candidate process;
Application Deadline: September 18, 2026
Semi-finalist Interviews (virtual): September 28 and 29, 2026
Finalist Interviews (on-site): October 9, 2026
Fellowship Starts: July 2027
Dana-Farber Cancer Institute is seeking a highly motivated and driven individual to join our organization as an Administrative Fellow. This one-year fellowship program provides a unique opportunity to work closely with senior leaders, gain hands-on experience in healthcare administration, and contribute to large-scale hospital-wide projects. The Administrative Fellow will actively participate in strategic initiatives and engage in shadowing opportunities with executives to develop a well-rounded understanding of healthcare leadership. This role if full-time and is hybrid with approximately 2-3 days in the office. Some benefits of being our administrative fellow include exposure to executive-level decision-making and strategic planning and participation in leadership development activities, such as workshops and seminars. The administrative fellow also has access to the senior leaders who provide mentorship, and support and guidance throughout the fellowship. The fellow is involved in multiple large-scale institute-wide projects and can gain practical experience in project management and implementation firsthand. Dana-Farber and its affiliate institutes have a vast network of healthcare professionals and plenty of opportunity for professional growth and development for a fellow.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**Application Requirements:**
Applicants must submit a single PDF containing ALL the following:
+ Resume
+ Three letters of reference from current orpreviousemployers or professors
+ Personal statement (two pages maximum, double-spaced) explaining your interest in an administrative fellowship and specifically why you are interested in the Dana-Farber Cancer Institute program, as well as how you believe you can contribute to Dana-Farber's mission
+ Official graduate school transcript
**About the position:**
Are you ready to make a significant impact in the world of healthcare administration? Dana-Farber Cancer Institute is looking for a dynamic and ambitious individual to join us as an Administrative Fellow. This prestigious one-year fellowship program offers an unparalleled opportunity to work side-by-side with senior leaders, gain immersive hands-on experience, and drive critical, large-scale projects. As an Administrative Fellow, you will be at the forefront of strategic initiatives, shadowing top executives and developing a robust understanding of healthcare leadership.
**Why Dana-Farber?**
+ **Influence and Innovate:** Play a crucial role in shaping the future of healthcare administration at one of the world's leading cancer institutes.
+ **Elite Mentorship:** Gain direct access to our C-Suite and receive personalized mentorship from top healthcare executives.
+ **Career Development:** Enhance your professional skills through exclusive leadership workshops, seminars, and networking opportunities.
+ **Project Diversity:** Work on a variety of high-impact projects, gaining practical experience in project management and implementation.
**Responsibilities:**
+ **Collaborative Leadership:** Work closely with senior leaders to support and drive institute-wide projects and initiatives aligned with Dana-Farber's mission and strategic goals.
+ **Process Improvement:** Engage incross-functional teams to develop and implement process improvements that enhance operational efficiency and patient care.
+ **Research and Analysis:** Conduct research, perform data analysis, and prepare comprehensive reports to inform decision-making and project planning.
+ **Executive Shadowing:** Participatein meetings with executiveleaders andgain insights into high-level leadership strategies and decision-making processes.
+ **Stakeholder Engagement:** Work closely with staff, physicians, and other stakeholders to understand their needs, address concerns, and provide support asrequired.
+ **Agenda Management:** Organize and execute large, institute-wide agendas and meetings, including a monthly virtual session for the Institute's managers.
**Minimum Job** **Qualifications:**
+ **Educational Background:** Bachelor's degree in a related field; amaster'sdegree in healthcare administration, business administration, ora relatedfield isrequired.
+ **Work Experience:** A minimumoftwoyears of professional work experienceisrequired. Fellowshipsand internshipsdo not count toward this requirement.
+ **Analytical Skills:** Strong analytical and critical thinking skills, with the ability to evaluate complex situations and propose effective solutions.
+ **Communication Skills:** Excellent communication skills, both written and verbal.
+ **Team Collaboration:** Demonstratedability to work collaboratively with cross-functional teams and stakeholders.
+ **Project Management:** Proven project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
+ **High** **L** **evel of** **A** **utonomy** :Demonstratedability to manage complex projects frominceptionto completion with minimal oversight.
+ **Healthcare Experience:** Previousexperience in an office or healthcare setting or knowledge of healthcare operations is preferred.
Join Dana-Farber Cancer Institute and be a part of our mission to provide exceptional patient care and advance the understanding and treatment of cancer through groundbreaking research and education. Apply today to shape the future of healthcare and transform lives.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$80,000.00 - $85,000.00

The Associate Director of Scheduling Operations determines the overall direction, goals, tactics, and objectives for Pediatric Scheduling Operations. This role will work with the Associate Vice President of Clinical Operations, Pediatric Practice Director, and Pediatric Scheduling Manager to establish and achieve long range goals and ensure the implementation of departmental plans that are aligned with the vision, strategic plans, and goals of the institute.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Collaborates with scheduling leadership to develop, communicate, and implement effective scheduling strategies, processes, and guidelines. Partners with operations leadership to develop scheduling solutions. Serves as the liaison for pediatric oncology scheduling operations across Dana-Farber and Boston Children’s. Actively participate on committees to address issues and improve patient scheduling infrastructure.
• Oversees scheduling quality assurance, training materials, and performance metrics. Converts technical information into user-friendly documentation and instructions. Supports the development and maintenance of training materials.
• Serves as the analytical expert for scheduling and its related systems (EZCall, Epic, UKG) and processes. Manages master scheduling files including Master Template Grids, Provider Effort files, Infusion Grid working alongside the Scheduling manager. Collaborates with business intelligence to build effective reports.
• Manages physician clinical schedules and response collection, and coordinates with clinical research teams. Reviews all new provider requests and works with Floor and Disease Leadership to identify where there is space/time for providers to practice.
• Supervises staff. Hires and develops team members with the capabilities to achieve organizational goals. Defines and communicates clear expectations, provides regular constructive feedback, and evaluates performance against objectives. Oversees team’s compliance with organizational policies and procedures. Monitors work for efficiency, effectiveness, and quality. Mentors and coaches staff, facilitating training opportunities and supporting career growth. Works with senior management and Human Resources to address performance issues, as appropriate. Promotes and fosters a healthy and productive work environment within the team and with groups across the Institute.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Excellent verbal and written communication skills and ability to interact with all levels of the organization
• Excellent organizational and problem-solving skills and attention to detail
• Excellent interpersonal skills
• Mature, dependable, enthusiastic, motivated, and willing to learn new tasks
• Ability to coach, influence, and mentor a wide range of staff in a highly matrixed organization
• Ability to prioritize tasks, motivate staff, and achieve goals and objectives
• Ability to develop process models, project plans, timelines, charters, status reports, and metrics
• Ability to lead process improvement initiatives
• Strong analytical and presentation skills
• Strong customer services skills
• Strong PC proficiency with advanced Excel knowledge

MINIMUM JOB QUALIFICATIONS:

• The position requires a bachelor's degree, with a master’s degree (MBA, MPH, or MHA) preferred.
• Candidates must have 7 years of experience in clinical administration, project management, business planning, or healthcare consulting, along with 2 years of management experience.
• Direct clinical operations experience is required, and prior experience with Epic Cadence is preferred.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises Program Manager and Training and Quality Assurance Analysts.
• Indirectly supports Scheduling supervisors and Established patient schedulers.

PATIENT CONTACT: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusiveenvironment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster .

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$109,300.00 - $125,900.00

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Dana-Farber Cancer Institute in Boston is seeking an Associate Director of Scheduling Operations for Pediatric Scheduling. You will set direction, goals, and tactics with senior leaders to ensure strategic alignment across the institute.

The role oversees scheduling quality, training materials, and analytics for EZCall, Epic, and UKG, manages master schedules, and mentors staff to support a productive, inclusive work environment.

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The Director, Federal Policy & Municipal Affairs leads analysis, planning, and coordination related to federal policy and municipal affairs matters affecting Dana-Farber's research, patient care, reimbursement, public health, innovation, and operations. The role evaluates legislative, regulatory, administrative, and budget developments; determines organizational impact; and develops recommendations for institutional leaders. The Director coordinates cross-functional development of institutional positions and responses to federal policy proposals and selected municipal matters, with particular focus on the City of Boston. The role also works with internal and external stakeholders to prepare policy materials, manage issue tracking, and align advocacy and public policy activity across jurisdictions.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**Primary Duties and Responsibilities:**
+ **Lead federal policy analysis and institutional response development.** Monitor and evaluate federal legislative, regulatory, administrative, and budget actions affecting research, clinical care, reimbursement, innovation, and enterprise operations. Determine institutional implications and develop recommendations, response options, and policy positions for senior leadership.
+ **Direct municipal affairs analysis and coordination for City of Boston matters.** Analyze municipal legislative, regulatory, budgetary, and administrative developments affecting institutional operations, growth, and external engagement in Boston. Develop issue analyses, prepare briefings, and coordinate follow-up with relevant city offices, departments, and stakeholders.
+ **Coordinate cross-functional policy review and position setting.** Convene and align subject matter experts and leaders across Government Relations, Regulatory Affairs, Community Health, Legal, Compliance, Finance, Clinical, and operational areas to evaluate policy developments and define institutional responses. Integrate legal, regulatory, operational, financial, and reputational considerations into recommendations.
+ **Develop written policy and advocacy materials.** Draft comment letters, testimony, policy memoranda, briefing documents, talking points, correspondence, presentations, and meeting materials for internal and external use. Prepare strategic briefings for senior leaders engaging with federal officials, municipal officials, regulators, coalition partners, and community stakeholders.
+ **Manage external policy engagement and selected advisor relationships.** Coordinate policy-related interactions with congressional offices, federal agencies, national associations, coalitions, consultants, and other external partners within established institutional priorities and leadership direction. Oversee deliverables from external consultants or advisors engaged for policy analysis, advocacy strategy, or stakeholder engagement.
+ **Maintain policy tracking processes and identify emerging issues.** Establish and manage processes for tracking policy developments, deadlines, institutional positions, deliverables, and follow-up actions across federal, state, and local matters. Identify trends, risks, and advocacy opportunities and elevate issues requiring institutional attention or cross-jurisdictional alignment.
**Knowledge, Skills and Abilities:**
+ Knowledge of the federal legislative, regulatory, and administrative policy process, including the role of agencies such as NIH, CMS, FDA, and HHS.
+ Ability to analyze complex policy issues and translate them into organizational implications, strategic options, and actionable recommendations.
+ Ability to develop institutional policy positions and coordinate responses across multiple operational and functional areas.
+ Skill in drafting policy analyses, comment letters, testimony, executive briefings, talking points, and formal correspondence.
+ Ability to advise senior leaders on policy developments, risks, and decision options.
+ Knowledge of municipal and local government processes relevant to healthcare and nonprofit institutions.
+ Ability to build alignment and manage work across a matrixed environment without direct supervisory authority.
+ Skill in organizing and tracking multiple policy issues, deadlines, deliverables, and follow-up actions across jurisdictions.
+ Ability to communicate effectively with executive leaders, clinicians, researchers, regulators, policymakers, consultants, and community stakeholders.
**Minimum Job Qualifications:**
+ Bachelor's degree in Public policy, public health, political science, government, law, healthcare administration, or a related field 5 years of work experience required. Master's degree preferred.
+ Minimum of 8 years of progressively responsible experience in federal policy, government relations, public policy, healthcare policy, legislative affairs, regulatory policy, or public affairs. Required experience must include:
+ Analyzing legislative, regulatory, and administrative developments and determining organizational impact;
+ Developing policy recommendations, institutional positions, and written policy materials for senior leaders;
+ Coordinating work across multiple functional areas in a complex organization; and
+ Engaging with federal policymakers, federal agencies, and/or national policy associations.
**License/Certification/Registration Required:** N/A
**Supervisory Responsibilities:** N/A
**Patient Contact:** No
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
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Reporting to the Senior Manager, the Supervisor, New Patient and Established Operations is responsible for the oversight of day-to-day and scheduling operations. The Supervisor directly supervises and provides human resources management of staff related to hiring, corrective action, training, and evaluation of employees. Drawing on a broad understanding of the DFCI and New and Established Patient Operations practices and policies and displaying a degree of initiative while developing independent judgement, the Supervisor will continually assess and direct a wide range of issues, including personnel management, systems issues, and escalated patient issues that may arise. The Supervisor is responsible for ensuring all patient scheduling is completed in accordance with DFCI Scheduling Guidelines and customer service standards.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**Primary Duties and Responsibilities**
+ Supervise day-to-day new and established patient operations, including workflow oversight, staff support, and process improvement. Serve as the subject matter expert for new patient coordination and scheduling workflows; maintain current tools, documentation, and resources.
+ Oversee scheduling priorities and deadlines, delegate work, and escalate risks or complex issues as appropriate. Serve as the primary escalation point for patient scheduling issues, complaints, investigations, and emergent operational concerns.
+ Manage staffing plans, schedules, coverage needs, overtime, and performance metrics to support operational and quality standards.
+ Recruit, onboard, train, coach, evaluate, and manage staff performance and corrective action in collaboration with HR and Training. Support staff development through competency-based training, quality monitoring, and coaching, while addressing system and telecommunication issues impacting operations.
+ Ensure compliance with departmental policies, HIPAA, safety expectations, and operational resource needs.
+ Communicate with leadership and cross-functional teams regarding scheduling needs, workflow updates, records coordination, and program performance.
+ Represent the department in meetings, projects, and coverage assignments, and perform other duties as assigned.
**Knowledge, Skills and Abilities**
+ Ability to adapt to changing priorities, manage multiple demands, and lead others effectively through change.
+ Strong interpersonal, communication, customer service, and conflict resolution skills, with the ability to work effectively with diverse patients, providers, and staff.
+ Demonstrated leadership, integrity, accountability, sound judgment, and discretion, including the ability to supervise staff and handle sensitive and confidential matters appropriately.
+ Strong operational, analytical, critical thinking, decision-making, and problem-solving skills, including support for quality management, policy implementation, service monitoring, and training coordination.
+ Proficiency with Microsoft Office, CRM, electronic fax systems, Epic, and related technology; knowledge of medical terminology is preferred.
**Minimum Job Qualifications**
+ Bachelor's degree required, preferably in Health Administration or related field.
+ 2 years of related health care and/or customer service experience required. Lead (internal) experience required.
+ New patient coordination lead and/or similar experience strongly preferred.
+ Previous supervisory experience strongly preferred.
**License/Certification/Registration Required:** None
**Supervisory Responsibilities:** Yes
+ Directly supervises scheduling staff including, but not limited to, New Patient Coordinators, Clinical Scheduling Specialists, Surgical Scheduling Specialists, Patient Records Specialists, Pathology Material Specialists, and/or New and Established Operations Leads.
**Patient Contact:** Yes
+ Direct patient contact by phone.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$59,600.00 - $67,600.00