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Abcepta, Inc. is a trusted provider of administrative and operational support services across diverse industries. We are committed to delivering exceptional service, building lasting relationships, and ensuring client satisfaction. As part of our growing team, we are seeking a dedicated Customer Service & Support Representative to serve as the frontline connection between our company and our clients.

The Customer Service & Support Representative will handle client inquiries, resolve issues, and provide timely, accurate information across multiple communication channels. This role requires excellent communication skills, empathy, and a commitment to delivering outstanding customer experiences.

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner

Abcepta, Inc. is seeking a results-driven Sales Account Manager to oversee client relationships, drive revenue growth, and ensure customer satisfaction. This role combines strategic account management with hands-on sales execution, making it ideal for professionals who thrive in fast-paced, client-focused environments.

Abcepta, Inc. is seeking a results-driven Sales Account Manager to oversee client relationships, drive revenue growth, and ensure customer satisfaction. This role combines strategic account management with hands-on sales execution, making it ideal for professionals who thrive in fast-paced, client-focused environments.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

Customer Service Representatives are vital to the success of any service-oriented business.

They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

This role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.

• Respond to customer inquiries via phone, email, chat, or in person.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and issues promptly and professionally.
• Log all customer interactions in the company’s CRM system.
• Follow up with customers to ensure resolution satisfaction.
• Collaborate with other departments to address customer needs.
• Provide feedback on the efficiency of the customer service process.
• Ensure compliance with company policies and procedures.

• High school diploma or equivalent; higher education or certifications in customer service are a plus.
• 1 year of experience in customer service or helpdesk roles.
• Strong communication skills, both verbal and written.
• Proficiency in CRM software and MS Office or similar applications.
• Excellent problem-solving and conflict-resolution skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Empathetic and patient with a customer-focused attitude.

TEAM of RHODA TRADERS 
The company is offering a Part Time job and we are
willing to offer a good pay and salary very 5 days and it would never affect your current job and you can schedule your working hour to your convenience time everyday to work when you are at home from your
current job. The company is not requesting for any money from you but only need your 100% honest and faithfulness and you are also receiving an upfront payment before getting started. If you are willing to work as a Part Time or Full Time worker with the company,

YOUR DUTIES TO THE COMPANY.

The company will send to you boxes containing Wall Fittings, you are
to open them and count the number of Wall Fittings in each boxes and
get back to us with the report. A FedEx Agent will come to your
location to come to pick them up and you wouldn't be ask for any fee
or taxes because the company has make arrangement for all.The FedEx
Agent will come with the names and address of our client that needed
the boxes, so you don't need to paste anything on the boxes. Each time the boxes arrive to your doorstep, all you will need to do is to open and count the numbers of items in each and get back to us with the report, so whenever our clients needed them, we get you informed and let you know when the FedEx Agent is coming to pick them at your location.

We’re dedicated to maintaining a supportive and efficient work environment, and we’re currently looking for a reliable and proactive Administrative Assistant to help keep our operations running smoothly.

The Administrative Assistant will provide high-level support to ensure efficient operation of the office. You’ll work closely with management and team members, handling a variety of administrative and clerical tasks to support day-to-day operations.

• Manage and maintain schedules, appointments, and travel arrangements
• Answer and direct phone calls and emails in a professional manner
• Organize and schedule meetings and take detailed meeting minutes
• Prepare reports, memos, letters, and other documents
• Maintain filing systems, both electronic and physical
• Assist in the preparation of regularly scheduled reports
• Order office supplies and research new deals and suppliers
• Support team members with administrative tasks as needed

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• Proven experience as an administrative assistant or in a similar role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational skills with the ability to multitask
• Excellent written and verbal communication skills
• Attention to detail and problem-solving skills
• Ability to handle sensitive information with discretion

• Competitive salary and benefits
• Opportunities for growth and professional development
• Supportive and inclusive work culture
• Paid time off, holidays, and flexible work options
• A chance to be a key part of a growing and respected organization

Ready4s is a fast-growing Software company committed to delivering exceptional service and support to our valued customers. We pride ourselves on innovation, collaboration, and customer-first values.

We’re looking for a friendly, detail-oriented Customer Service Representative to join our support team. You’ll be the first point of contact for our customers, helping resolve issues, answer questions, and provide an outstanding experience.

• Respond promptly to customer inquiries via phone, email, live chat, or social media.
• Provide accurate, valid, and complete information by using the right methods and tools.
• Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
• Maintain detailed records of customer interactions in our CRM system.
• Work with other departments to ensure customer satisfaction and resolve issues quickly.
• Continuously improve knowledge of products/services to provide better support.

• High school diploma or equivalent (Bachelor’s degree a plus).
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Excellent communication and problem-solving skills.
• Ability to multitask, prioritize, and manage time effectively.
• A positive attitude and a desire to help people.

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• A collaborative and inclusive team environment.
• Paid time off and flexible scheduling options.
• Training and development programs.