9 jobs in Dreamscape Hospitality
Executive Housekeeper (Bilingual Preferred) (Hiring Immediately)
Posted today
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Job Description
Executive Housekeeper
Job Code: #
Department: Rooms
Reports To: Director of Rooms/AGM/GM
FLSA: Exempt
Job Summary:
The Executive Housekeeper is responsible for overseeing the housekeeping department, ensuring the highest standards of cleanliness, presentation, and service in guest rooms, public areas, and back-of-house spaces. This leadership role includes managing staff, controlling budgets, coordinating with other departments, and upholding the hotel's brand standards and guest satisfaction goals.
Key Responsibilities:
Operational Management:
- Supervise daily operations of the housekeeping department.
- Ensure rooms and public areas are cleaned and maintained to hotel standards.
- Conduct regular inspections of guest rooms, public areas, and laundry facilities.
- Implement procedures for lost and found items, linen handling, and sanitation.
- Hire, train, schedule, and evaluate housekeeping staff.
- Assign tasks and ensure optimal staffing levels for efficient operations.
- Provide ongoing coaching and development to team members.
- Ensure compliance with safety, hygiene, and labor regulations.
- Manage supplies and linen inventory; place orders as needed.
- Monitor housekeeping expenses and assist in budget preparation.
- Implement cost control measures without compromising service quality.
- Respond promptly to guest complaints and requests.
- Ensure all housekeeping staff uphold excellent customer service standards.
- Work closely with the front office to coordinate room status updates.
- Maintain accurate records of schedules, inspections, inventory, and maintenance needs.
- Prepare reports on department performance, occupancy, and housekeeping status.
- Collaborate with other departments, including maintenance, F&B, and HR.
- Degree or diploma in Hospitality Management or related field preferred.
- Minimum 3-5 years of housekeeping supervisory experience in a hotel environment.
- Fast-paced hospitality environment.
- Requires standing, walking, and physical activity throughout shift.
- May require weekends, holidays, and flexible hours.
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
Requirements
Qualifications:
Proven experience as an Executive Housekeeper or similar role in a hotel setting.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Knowledge of cleaning procedures, supplies, equipment, and OSHA standards.
Proficient in MS Office and hotel management software (e.g., Opera, PMS).
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Housekeeping Supervisor (Hiring Immediately)
Posted today
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Job Description
Job Type
Full-time, Part-time
Description
Homewood Suites NW Beltway 8
Job Title: Housekeeping Supervisor
Job Code:
Department: Housekeeping
Reports To: Executive Housekeeper / Assistant Executive Housekeeper / Assistant General Manager
Position Type: Full-Time
Position Summary:
The Housekeeping Supervisor is responsible for overseeing the day-to-day activities of the housekeeping team to ensure the highest standards of cleanliness, order, and appearance in guest rooms, public areas, and back-of-house spaces. The role involves assigning tasks, inspecting rooms and facilities, training staff, and ensuring compliance with safety and cleanliness standards. The ideal candidate is detail-oriented, hands-on, and committed to delivering exceptional guest experiences.
Key Responsibilities:
Daily Operations & Staff Supervision
- Supervise and coordinate the work of room attendants, housepersons, and laundry staff.
- Assign daily room and cleaning schedules according to occupancy and staffing levels.
- Monitor progress and ensure tasks are completed on time and according to hotel standards.
- Inspect guest rooms, corridors, and public areas for cleanliness, maintenance issues, and proper setup.
Quality Assurance
Conduct daily room checks to ensure guest rooms meet hotel cleanliness and presentation standards.
Report and follow up on maintenance issues, lost and found items, and room discrepancies.
Ensure all rooms are stocked with the correct supplies and amenities
Training & Development
Assist in training new housekeeping staff on hotel procedures, cleaning techniques, and safety standards.
Reinforce grooming, attendance, and professional behavior expectations.
Provide ongoing feedback and retraining to improve performance and consistency.
Inventory & Supply Management
Monitor usage and inventory of linens, cleaning supplies, and guest amenities.
Report stock shortages to the Executive Housekeeper or order supplies as needed.
Ensure carts, storage rooms, and supply closets are organized and clean.
Guest Interaction & Satisfaction
Respond promptly and professionally to guest requests, special needs, and complaints.
Coordinate with the front desk and maintenance to fulfill guest room readiness and special setups.
Ensure housekeeping staff delivers courteous, efficient service at all times.
Health & Safety Compliance
Enforce proper use of cleaning chemicals and personal protective equipment (PPE).
Maintain adherence to OSHA standards, sanitation requirements, and hotel policies.
Conduct regular safety checks and assist in emergency procedures when needed.
Compensation
Competitive hourly wage, commensurate with experience.
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
Requirements
Qualifications:
High school diploma or equivalent; additional certification in hospitality is a plus.
2+ years of housekeeping experience in a hotel or similar environment.
1+ year in a supervisory or team lead role preferred.
Strong attention to detail and a commitment to cleanliness and order.
Excellent communication, organizational, and leadership skills.
Ability to work flexible hours including weekends, holidays, and varying shifts.
Proficient in using housekeeping management systems or mobile task tracking apps is a plus.
Working Conditions:
Physically demanding position requiring standing, walking, bending, lifting (up to 30 lbs), and exposure to cleaning chemicals.
Must be able to manage time and personnel effectively in a fast-paced environment.
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Head of Engineering, Hospitality & Hotel Tech
Posted 3 days ago
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Job Description
Dreamscape Hospitality is seeking a Director of Engineering to lead the engineering team and shape the technical strategy for growth and modernization. You will drive high-quality solutions across hotel and commercial building projects, while mentoring multiple project teams and aligning with product goals.
The role emphasizes collaboration, leadership, and a focus on scalable, secure deployments. Expect a dynamic environment with emphasis on innovation and continuous improvement.
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Director of Engineering
Posted 3 days ago
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Job Description
Director of Engineering
We are seeking a dynamic and experienced Director of Engineering to lead our engineering team and drive innovative solutions that support our company's growth and technological advancement. This leadership role offers an exciting opportunity to shape our technical strategy, foster a collaborative environment, and ensure the successful delivery of high-quality products and services.
Key Responsibilities- Develop and execute the engineering strategy aligned with company goals and objectives
- Lead, mentor, and manage engineering teams across multiple projects and disciplines
- Oversee the design, development, and deployment of technical solutions, ensuring scalability, security, and performance
- Collaborate with product management, design, and other departments to define project scope, timelines, and deliverables
- Establish best practices, standards, and processes for quality assurance and deployment
- Monitor industry trends and emerging technologies to keep the organization at the forefront of innovation
- Manage budgets, resources, and vendor relationships to optimize project outcomes
- Foster a culture of continuous improvement, learning, and technical excellence
- Having a strong understanding of building renovations and rebuilds
- Create a culture that embodies the Hyatt and Dreamscape values
- Experience with Hotel Openings, rebuilds, or renovations is a plus
- Bilingual preferred but not required
- Proven experience in a senior engineering leadership role, with a track record of managing large teams and complex projects
- Strong technical background with expertise in hotel and commercial buildings
- Excellent leadership, communication, and interpersonal skills
- Ability to translate business needs into technical solutions and strategies
- Experience with Agile methodologies and modern development tools
- Strong problem‑solving skills and the ability to make data‑driven decisions
- Knowledge of industry standards, security protocols, and compliance requirements
Join our innovative team and contribute to a forward‑thinking organization that values growth, collaboration, and technological excellence. We offer a supportive environment where your leadership can make a significant impact and where professional development is a priority.
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Director of Food & Beverage Excellence
Posted 4 days ago
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Job Description
Dreamscape Hospitality seeks a dynamic Director of Food and Beverage to lead our dining and beverage outlets, elevate guest experiences, and drive growth across restaurants, bars, catering, and events.
You will lead a team of managers and staff, manage budgets and forecasts, optimize menus and costs, ensure health and safety compliance, and collaborate with other departments to deliver memorable hospitality.
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Director of Sales
Posted 4 days ago
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Job Description
Job Summary
The Director of Sales is responsible for overseeing the sales and marketing strategies for a select-service hotel. The primary goal is to drive occupancy rates, grow existing accounts, and attract new business to maximize revenue and meet or exceed profit goals. This position manages the day-to-day operations of the hotel sales department, including direct sales efforts, follow-ups, and administrative duties, as well as team training. Additionally, the Director will develop sales forecasts, marketing strategies, advertising campaigns, and annual budgets for the hotel, ensuring activities remain within approved budgets. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Department & ReportingSales – Reports to General Manager. FLSA: Exempt.
Education & Experience- A minimum of 6 years of progressive experience in hotel sales, or a 4-year degree with at least 2 years of relevant experience, or a 2-year degree with at least 4 years of related experience.
- A valid driver’s license is required.
- Excellent verbal and written communication skills are essential for negotiating, persuading, selling, and influencing other management personnel, hotel guests, and corporate clients.
- Strong proficiency in professional selling techniques, including opening, probing, supporting, and closing sales.
- Strong analytical and strategic skills for effective sales deployment.
- Proficient in general computer skills, particularly with Microsoft Office products.
- Ability to work independently while managing multiple tasks.
- Strong organizational and presentation abilities.
- Proven capability to work with people from diverse backgrounds and solve complex problems while fostering a productive sales environment.
- Advanced knowledge of sales, marketing, and hospitality principles and practices.
- Coordinate all group, transient, and catering sales efforts to maximize revenue.
- Develop, recommend, and manage the annual budget, marketing, public relations, and sales programs to drive rates, occupancy, and food and beverage opportunities, ensuring revenue and profit goals are met.
- Actively conduct outside sales calls, lead sales tours, and entertain clients.
- Negotiate contracts and understand the details within to secure the best terms.
- Stay informed about market trends and revenue opportunities, adjusting strategies accordingly.
- Track and evaluate the performance of top accounts, identifying trends and forecasting future opportunities.
- Adhere to Dreamscape Hospitality’s policies, sales standards, and performance metrics.
- Meet individual and team sales goals, as well as budget targets.
- Train hotel staff to recognize and seize sales opportunities, increasing occupancy and revenue.
- Work with the General Manager and Corporate HR to manage the hotel sales team, ensuring staff are hired, trained, developed, and motivated. Handle performance reviews, disciplinary actions, and team development.
- Supervise the Catering & Event Management Team to meet or exceed catering, food and beverage, and meeting room rental budgets.
- Gain comprehensive knowledge of hotel operations, including Sales, Food & Beverage, Front Office, and Reservations.
- Maintain a strong presence in the local community and industry organizations.
- Attend and lead meetings as required, providing ongoing training to staff.
- Foster professional relationships with marketing partners and internal departments.
- Travel weekly as required.
- Perform other duties as assigned by management.
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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Director of Sales - Holiday Inn Express Milwaukee/West Allis
Posted 4 days ago
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Job Description
Director of Sales
Department: Sales
Reports To: General Manager
FLSA: Exempt
Job SummaryThe Director of Sales is responsible for overseeing the sales and marketing strategies for the Holiday Inn Express & Suites Milwaukee/West Allis. The primary goal is to drive occupancy rates, grow existing accounts, and attract new business to maximize revenue and meet or exceed profit goals. This position manages the day-to-day operations of the hotel sales department, including direct sales efforts, follow-ups, and administrative duties, as well as team training. Additionally, the Director will develop sales forecasts, marketing strategies, advertising campaigns, and annual budgets for the hotel, ensuring activities remain within approved budgets. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Education & Experience- A minimum of 6 years of progressive experience in hotel sales, or a 4-year degree with at least 2 years of relevant experience, or a 2-year degree with at least 4 years of related experience.
- A valid driver’s license is required.
- Excellent verbal and written communication skills are essential for negotiating, persuading, selling, and influencing other management personnel, hotel guests, and corporate clients.
- Strong proficiency in professional selling techniques, including opening, probing, supporting, and closing sales.
- Strong analytical and strategic skills for effective sales deployment.
- Proficient in general computer skills, particularly with Microsoft Office products.
- Ability to work independently while managing multiple tasks.
- Strong organizational and presentation abilities.
- Proven capability to work with people from diverse backgrounds and solve complex problems while fostering a productive sales environment.
- Advanced knowledge of sales, marketing, and hospitality principles and practices.
- Coordinate all group, transient, and catering sales efforts to maximize revenue.
- Develop, recommend, and manage the annual budget, marketing, public relations, and sales programs to drive rates, occupancy, and food and beverage opportunities, ensuring revenue and profit goals are met.
- Actively conduct outside sales calls, lead sales tours, and entertain clients.
- Negotiate contracts and understand the details within to secure the best terms.
- Stay informed about market trends and revenue opportunities, adjusting strategies accordingly.
- Track and evaluate the performance of top accounts, identifying trends and forecasting future opportunities.
- Adhere to Dreamscape Hospitality’s policies, sales standards, and performance metrics.
- Meet individual and team sales goals, as well as budget targets.
- Train hotel staff to recognize and seize sales opportunities, increasing occupancy and revenue.
- Work with the General Manager and Corporate HR to manage the hotel sales team, ensuring staff are hired, trained, developed, and motivated. Handle performance reviews, disciplinary actions, and team development.
- Gain comprehensive knowledge of hotel operations, including Sales, Front Office, and Reservations.
- Maintain a strong presence in the local community and industry organizations.
- Attend and lead meetings as required, providing ongoing training to staff.
- Foster professional relationships with marketing partners and internal departments
- Travel weekly as required.
- Perform other duties as assigned by management.
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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Hotel Sales Director - Growth & Strategy Leader
Posted 4 days ago
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Job Description
Dreamscape Hospitality is seeking a Director of Sales to oversee sales and marketing strategies for Holiday Inn Express & Suites Milwaukee/West Allis. The role focuses on maximizing occupancy rates and revenue through strategic sales efforts, budgeting, and team management.
Qualified candidates should possess extensive hotel sales experience or relevant education, strong communication skills, and the ability to lead and motivate a sales team. This position involves regular community engagement and training staff to seize sales opportunities.
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Hotel Sales Director: Revenue Growth & Strategy
Posted 4 days ago
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Job Description
Dreamscape Hospitality seeks a Director of Sales in Florida to oversee sales and marketing strategies for a select-service hotel. This role entails driving occupancy rates and maximizing revenue through strategic direction and team management.
The ideal candidate will have extensive experience in hotel sales and be proficient in sales strategies, negotiation, and problem-solving. Applicants should possess a degree in a relevant field or equivalent experience.
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