28 jobs in Driftwood Hospitality Management

Driftwood Hospitality Management is seeking an Assistant Chief Engineer in Durham, North Carolina. This role involves directing all aspects of engineering operations, including emergency management, maintenance tasks, and ensuring compliance with brand standards.

The ideal candidate should possess strong leadership skills and a commitment to guest satisfaction while managing both staff and budgets. Key responsibilities include daily inspections, compliance with safety protocols, and ensuring overall quality service for hotel guests.

Overview

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

The Assistant Chief Engineer directs all aspects of engineering operations including emergency programs, energy management, asset protection, preventive maintenance and repairs to equipment, structures, and grounds. Directs the Engineering staff, accounting/budgeting, asset protection, inventory control and human resources. The Chief Engineer directs all operations in alignment with the direction of the General Manager, Company, brand standards and local, state, and national regulations. Responsible for quality service, meeting/exceeding financial goals, short- and long-term planning and day-to-day operations. Recommends the Engineering budget, business plan, capital expenditures and manages within approved plans and objectives.

The description below is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Direct all facets of Engineering. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality.
• Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally, to assist the General Manager in positioning the hotel as a market leader.
• Be a coach with a positive attitude daily. Implement, manage, and comply with Company policies, practices, and programs.
• Ensure compliance with brand standards and local, state, and national regulations.
• Ensure optimal levels of quality service and hospitality are provided to guests.
• Walk the property daily to identify issues and to speak with and listen to associates.
• Ensure preventative maintenance programs are in place to protect assets and maintenance related problems are promptly and properly addressed.
• Inspect and evaluate the condition of the Engineering areas, equipment, and inventories.
• Investigate, analyze, and report on all incidents and accidents.
• Generates costs comparison and solicits bid/proposals as needed.
• Direct all emergency programs including equipment maintenance and inspections, staff training, practice drills, accurate recordkeeping and compliance with all policies, procedures, codes, and regulations.
• Direct and promote an accident prevention program to minimize liabilities and related expenses. Ensure appropriate sanitary, safety, security and emergency procedures are in place, followed and comply with policies, standards, and regulations. Ensure the staff is proficient in sanitary, safety, security, and emergency procedures.
• Notify the General Manager of any potential liability and propose proper course of action to prevent the hotel from incurring any such liability. Make recommendations to the General Manager on additional safeguards as appropriate. Practice safe work habits.
• Ensure associates are properly trained in the use and maintenance of Company assets.
• Communicates with hotel department heads to become aware of maintenance needs and ensures timely response to internal requests.
• Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs all direct reports in details of work. Observes performance and encourages improvement. Monitors hotel traffic and makes staffing adjustments accordingly. Supervises and reviews costs and inventory.
• Conducts disciplinary action as required for those directly supervising.

• Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.
• Coordinates and communicates verbally and in writing with customer (internal and external). Follows up with customer.
• Makes presence always known to customer.
• Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
• Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

The organization benefits from leadership that applies broad business knowledge and balances both short- and long-term perspectives to generate strategies and achieve them.

• Demonstrates commitment to Driftwood Hospitality operating principles and philosophies.
• Holds self and others accountable for achieving results.
• Addresses conflict in a timely manner.
• Contributes to team results.
• Deals with change effectively.
• Makes decisions, including employees/team and commits to a course of action with available information.

Eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. This position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function determined by the supervisor based upon hotel requirements.

• Conducts one on one meetings with direct reports to ensure ongoing development.
• Maintains open channels of communications for all levels and monitors employee relations.
• Aids in establishing a positive relationship between Hotel Corporation and property owners.
• Ensures all required licenses, permits, contracts, insurance, inspections are in proper order, with assistance from GM and Controller.
• Ensures the prompt and proper submission of all corporate, divisional, and governmental reports required.
• Surveys and performs property inspections daily by visually identifying areas of the Hotel for needed improvements.
• May be required to perform other duties and special projects as assigned by the supervisor.

Proactively identifies and develops talent within the organization.

• Hires the best people from both internal and external candidates. Hires for talent, diversity, and balance of skills. Utilizes the brand’s interviewing tools to ensure hiring decisions are based on the candidate’s job-related talent, skills, and competencies. Maintains succession planning.
• Uses all available on the job training tools for employees; implements and manages training initiatives and conducts training when appropriate; ensures self and direct reports have completed appropriate training classes.
• Manages employee progressive discipline procedures for areas of responsibility. Ensures each hotel’s policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Employee Handbook.
• Ensures regular ongoing communication in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance, and produce desired business results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Actively solicits feedback, uses an open-door policy and reviews employee satisfaction results to identify and address employee problems and concerns. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Brings issues to the attention of the Controller as necessary.
• Celebrates successes and publicly recognizes the contributions of team members; maintains an ongoing employee recognition program.

Actively pursues learning and self-development to enhance personal, professional, and business growth; shares learning; demonstrates depth of knowledge in technical or specialized areas.

• Enlivens the hotel culture within the hotel.
• Supports Public Relations’ initiatives.
• Maintain a consistent professional and positive attitude when communicating with guests and associates.
• Maintain effective two-way communications that cross departmental lines.
• Approach all encounters and actions with guests and associates in a friendly, service-oriented manner.
• Conduct regularly scheduled meetings with the Engineering staff to provide organizational information and educate associates on changes and activities.
• Communicate Engineering activities and plans with peers and superiors to obtain consultation, guidance, and approval.

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable.

• Two or more years of related experience in building management/engineering.
• Familiarity with the hospitality industry practices preferred.

• The ability to schedule, manage and delegate work effectively and efficiently.
• Excellent verbal and written English communication skills.
• Ability to read and communicate verbally and in writing.
• Computer literate in MS Word, Excel.
• Complex mathematical skills and considerable skills in the use of Excel Spreadsheets and/or calculator to prepare complex mathematical calculations without error, i.e., budgets.

• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.
• Grasping, lifting and holding tools and having good finger dexterity is required.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Lifting and moving objects up to 100 pounds.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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Job Details

Job Location: 544 - Tempe Canopy – Tempe, AZ 85281

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well‑defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Assists in the Management of the hotel operation to ensure efficient and profitable operations. Ensures guest satisfaction of all outlets by maintaining and managing the highest standards of products and services while maximizing profitability through cost and labor control. In the absence of the General Manager, acts as the General Manager.

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with DHM core values.
• Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.
• Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
• Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
• Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
• Oversee and ensure internal audit standards are met.
• Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
• Monitor and maintain the front office systems and equipment to ensure optimum performance.
• Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
• Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads.
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
• Perform other duties as requested by management.

• Minimum of 4+ years hotel management experience of Department Head or above.
• Full Service Hotel Experience.
• Ability to create a profitable culture of accountability and a proven track record of building a cohesive team while facilitating the accomplishment of goals.
• Proven managerial skill as the position involves frequent decisions, meeting of deadlines, negotiations of contracts with vendors, analytical ability and the planning, organization development and coordination of large‑scale work projects.
• Excellent verbal and written English communication and listening skills.
• Ability to read and communicate verbally and in writing and prepare complex occupancy reports.
• Strong computer skills in MS Word, Excel, PowerPoint with an understanding of the hotel systems preferred.
• Financial management skills including the ability to understand P&L statements, manage operating budgets, forecasting, and scheduling.

• Ability to stand and move throughout front office and continuously performs essential job functions.
• Lifting up to 25 pounds maximum.
• Occasional twisting, bending, stooping, reaching, standing, walking.
• Frequent talking, hearing, seeing and smiling.

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Driftwood Hospitality Management is seeking an experienced hotel management professional to assist in managing daily operations and leading a team to deliver high-quality guest service. You will work closely with the General Manager to forecast, report, and implement the budget while ensuring profitability and adherence to brand standards.

The role requires strong English communication, a proven track record in hotel operations, and the ability to coach and develop staff across departments.

Job Title: Chief Engineer
Location: 543 - Kendall TownePlace, Miami, FL 33196
Position Type: Full Time
Salary: $40,000.00 - $45,000.00
Shift: Any

• Direct all aspects of engineering operations, including emergency programs, energy management, asset protection, preventive maintenance, and repairs to equipment, structures, and grounds.
• Lead the engineering staff and oversee accounting, budgeting, asset protection, inventory control, and human resources.
• Ensure compliance with company policies, brand standards, and local, state and national regulations.
• Maintain high quality service and hospitality for guests, running daily property inspections and identifying improvement areas.
• Develop and enforce preventive and accident‑prevention programs, including training, drills, and accurate record‑keeping.
• Collaborate with the General Manager and corporate office to coordinate activities, manage vendor bids, and track company assets.
• Investigate and report all incidents, accidents, and safety issues to the General Manager and recommend corrective actions.
• Provide leadership to engineering staff through coaching, performance management, staffing adjustments, and regular performance evaluations.
• Participate in guest relations by ensuring restaurant and event service standards, handling guest feedback, and driving continuous improvement.
• Foster strong relationships across departments, maintain open communication channels, and support corporate business initiatives.
• Support talent management, including hiring, training, succession planning and employee recognition.
• Promote learning and professional development for themselves and their team.

• Five or more years of related experience in building management/engineering.
• Substantial track record in profitable engineering management with professional integrity.
• Minimum of three years of managerial experience, including decision making, deadline management, vendor negotiations, and large‑scale project coordination.
• Strong leadership abilities and excellent verbal and written communication skills.
• Proficient in MS Word and Excel; capable of advanced calculations and budgeting.
• Knowledge of hospitality industry practices preferred.

• Must be able to stand, walk, sit, and perform job functions continuously for the duration of the shift.
• Ability to work in hot, cold, and wet conditions; ability to stoop, kneel, crawl, and climb all surfaces.
• Hearing and visual acuity to detect emergency situations.
• Ability to climb stairs and ladders up to 30 feet.
• Requires manual dexterity for lifting and handling tools.
• Task demand includes bending, stooping, and walking significant distances.
• Can lift and move objects up to 100 pounds.

• 401(k)
• Disability Insurance
• Employee Assistance Program
• Health Insurance
• Life Insurance
• Paid Time Off
• Room Discounts
• Employee Food & Beverage Discounts

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.